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Supported Housing Officer


Supported Housing Officer
East Midlands/South Yorkshire
Vulnerable Adults, Social Justice Charity
Temporary, 3 Month Contract (possibility to Extend)
35 hours, 9-5 but must be flexible around these times
Hybrid (Approx 50% at home)
Driving and Own Car Essential, Enhanced Adult DBS Essential

Are you an experienced Supported Housing Officer with a passion for supporting vulnerable adults? Join a leading social justice charity as a Supported Housing Officer and make a difference across the East Midlands and South Yorkshire.

Please note, the role is a Home based role with occasional visits to offices and properties in both East Mids and South Yorkshire.

You'll be looking after 150-250 units, a mix of shared & self-contained accommodation.



THE ROLE
As a Supported Housing Officer, you will be responsible for delivering comprehensive housing management services to vulnerable residents.

Key responsibilities include:



  • Monitoring and managing rent accounts, including arrears recovery.

  • Providing support and advice on tenancy-related matters, including ASB.

  • Preparing legal documentation and representing the organisation in court.

  • Ensuring properties meet safety and quality standards.

  • Conducting property visits and co-producing action plans.

  • Supporting teams with tenancy management and property standards.

  • Liaising with internal teams and external stakeholders to resolve issues.


THE CANDIDATE
The ideal candidate will have at least 2 years of experience in housing management, with a strong understanding of income recovery and legal processes.

You should also have:



  • Experience in tenancy enforcement and managing anti-social behaviour.

  • Knowledge of housing law and welfare benefits, particularly Housing Benefit.

  • A proven track record in income collection and arrears minimisation.

  • Strong communication skills, both written and verbal.

  • Experience in multi-agency partnership working.


THE CONTRACT
3 Months +

HOW TO APPLY
To apply for this role, please email a copy of your CV to alex.yates@servicecare.org.uk or call on 01772 208966.

If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!