Operations and Account Manager

Job Title: Operations & Account Manager
Location: Hong Kong

Who are we recruiting for?
Our client is a global leader in maritime logistics, supplying vessels with critical ship spares and marine equipment.

They operate as a control tower, overseeing global transport movements, and ensuring seamless delivery from door to deck.

They are seeking a dynamic, detail-oriented Operations and Key Account Manager to drive key customer relationships and manage vital logistics operations in the bustling maritime sector.

What will you be doing?

• Managing and nurturing strong relationships with a portfolio of key maritime industry clients.


• Identifying and pursuing new business opportunities to grow the client base.


• Acting as the primary point of contact for key clients, ensuring a trusted and proactive relationship.


• Providing clients with up-to-date shipment status and addressing all inquiries.


• Collaborating with customers to generate shipping documentation and prepare quotations.


• Overseeing freight forwarding operations, ensuring smooth customs clearance and timely delivery.


• Negotiating favourable rates with shipping companies and other vendors.


• Coordinating warehouse facilities and import/export activities for client goods.


• Driving process improvements to enhance logistics efficiency and reduce costs.

Are you the ideal candidate?

• A Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.


• Strong experience in the 4PL space, specifically handling ship spares.


• Proven success in managing key accounts and customer relationships in the maritime industry.


• A deep understanding of shipping logistics and freight forwarding processes.


• Excellent communication, negotiation, and interpersonal skills.


• Proficiency in freight management software and Microsoft Office.


• Strong problem-solving abilities and a meticulous attention to detail.


• The ability to thrive in a fast-paced, multitasking environment.

What's in it for you?

• Competitive salary and a comprehensive benefits package.


• The chance to work with a global leader in maritime logistics.


• A dynamic, vibrant, and collaborative team.


• Opportunities for career growth, learning, and development in an evolving industry.


• Be part of a company that values innovation and efficiency.

Who are we?
Executive Integrity is a global executive search and recruitment consultancy for a more sustainable world with a focus on talent within the Maritime and Renewable Energy sectors.

We give a proportion of all our profits to Renewable World, a charity that develops affordable and innovative renewable energy solutions to poverty-stricken communities.