Director of Operations – New York City – Up to $160k

A popular full-service restaurant group is seeking a Director of Operations to oversee up to 10 high-performing properties.

The role involves driving operational excellence, ensuring consistency across all locations, and maximizing profitability.

This is a great opportunity for a strategic leader with multi-unit management experience to contribute to the growth and success of a well-established brand.

Key Responsibilities:

• Oversee day-to-day operations across all 10 locations, ensuring consistency in service, food quality, and guest satisfaction
• Lead and mentor General Managers, providing guidance on operational standards, team development, and performance improvement
• Develop and implement strategies to maximize profitability, including cost control measures, budgeting, and P&L management
• Ensure compliance with all health, safety, and operational regulations, maintaining high standards across all properties
• Drive guest satisfaction initiatives, fostering a customer-focused culture and responding proactively to feedback and operational challenges

What they are looking for:

• 10+ years of progressive leadership experience in multi-unit operations, preferably within the full-service restaurant or hospitality sector, with a demonstrated ability to drive consistent results across diverse locations
• Proven expertise in strategic planning and execution, including developing and implementing operational roadmaps that align with corporate objectives and support long-term growth 
• Advanced financial acumen, including the ability to interpret complex P&L statements, manage multi-million-dollar budgets, and apply data-driven insights to optimize performance and profitability 
• Exceptional leadership and change management skills, with the ability to foster a high-performance culture, mentor senior management teams, and lead organizational transformations
• In-depth knowledge of regulatory, safety, and operational compliance standards
  
  *
  
  * across multiple jurisdictions, ensuring adherence to local, state, and federal laws while maintaining high operational standards 

If you are keen to discuss the details further, please apply today or send your cv to Ashley at COREcruitment dot com