Business Administrator – Borehamwood, Hertfordshire  

Location: Meadowhill Care Home, Castleford Close, Borehamwood, Hertfordshire, WD6 4AL

Salary: £32,000 to £35,000 per annum (depending on experience)

Hours: 37.5 hours per week, Monday to Friday

Job type: Full time, permanent

Come and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgate

We have a very exciting opportunity for an experienced and proactive Business Administrator to join our team on a full-time, permanent basis at our newest care home, set to open its doors in early 2025.

Nestled in the heart of Borehamwood, Meadowhill Care Home combines modern design with a warm and welcoming atmosphere.

Boasting 75 private rooms and luxurious communal spaces, Meadowhill is tailored to meet the unique needs of residents in a safe and peaceful environment.

The Business Administrator will be responsible for managing the administration function of the care home, ensuring a smooth and effective service at all times.

The role will have a strong focus on HR and Finance, therefore experience in these areas is essential to be considered.

The ideal candidate should have strong communication and IT skills, have excellent attention to detail, be highly organised, flexible and have a positive, can-do attitude.

What’s in it for you?

The Butterfly Benefits:

• Blue Light Card (employee discount scheme)
• Byond Prepayment Card (employee cashback card)
• Extras Discounts (employee discount scheme)
• Cycle to Work Scheme
• Employee Assistance Programme
• Refer a Friend Scheme
• Employee of the month
• Team social events
• Staff wellness fund
• Loyalty and long-service awards

Employment Perks:

• Competitive salary
• Support in achieving additional qualifications, including nationally recognised qualifications
• Comprehensive induction with free training and development

About the role:

HR:

• Manage all aspects of HR administration for the home including; conducting interviews, drafting employment contracts and issuing induction and training paperwork
• Support Line Managers across the employee life cycle including appraisals, performance management, absence management etc
• Work very closely with the Home Manager to improve employee engagement, resolve HR issues in the home and ensure all staff feel well supported at all times
• Lead in organising and supporting investigation meetings, disciplinary and grievance hearings.
  
  This includes in relation to sickness absence management
• Drive a positive and engaged culture across the home, ensuring our staff are well recognised for their achievements 
• Ensure all staff are up to date with mandatory training 
• Work alongside the central HR team to conduct periodic research into competitor pay rates and other employment benefits, to support the care home to remain a competitive employer of choice
• Ensure the Company HR policies and Employee Handbook requirements are known to staff members and are implemented in the care home.
  
  Report required policy changes to the central HR team
• Maintain an effective and efficient filing system for all home-related paperwork ensuring there is a consistent audit trail
• Provide general administrative support and follow company processes to ensure the smooth running of the care home

Finance: 

• Support with all aspects of Finance, such as processing invoices, preparing reports and banking weekly cash/cheque deposits
• General Finance administration and organisation, such as ordering items for the care home and updating resident funding
• Maintain Finance excel trackers and work closely with the central Finance team
• Process resident admissions and discharges
• Other duties such as archiving, filing, meeting with relatives, managing resident TV licences and managing petty cash

About you:

• Previous experience in HR and/or Finance administration is essential to be considered
• Experience of working in a care home is preferable, however not essential
• Strong IT skills and the ability to work competently with all Microsoft Office packages, including Outlook, Word and Excel
• Excellent attention to detail and able to work in a fast-paced environment
• Well organised with the ability to multi task
• Good people skills with a strong people focus
• Motivated to make a difference

If this sounds like the role for you, we would love to hear from you.

Apply today!

We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful.

Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.

WGHROB