Offender Support Worker

Service Care Solutions is seeking passionate Support Workers to join a team in Preston to deliver vital rehabilitation and employment training.

This is an exciting opportunity to make a lasting difference in the lives of individuals throughout the North of England and beyond.

The salary for this role is £27,500
As a dual-trained Support Worker and Activity Facilitator, you will provide guidance, coaching, mentoring, and support to a diverse caseload of participants.

Your role will involve regular 1:1 meetings and group interventions, helping individuals overcome barriers and gain meaningful employment.

• Identify individual learning needs and create tailored action plans.


• Plan and deliver training and interventions for participants.


• Build rapport and supportive relationships to encourage participant engagement.


• Enable access to relevant information and resources.


• Record interventions and track progress using our CRM system.


• Assist participants in planning future courses of action.


• Facilitate group learning to enhance communication, social interaction, and employability.


• Job-match and broker employment opportunities.

We are looking for individuals who have experience working with offenders or those marginalised from mainstream services.

You should possess strong interpersonal, communication, and negotiation skills, and be comfortable working in a target-driven environment focused on achieving successful outcomes for participants.

• Information Advice and Guidance (IAG) and/or teaching qualifications preferred, but relevant experience is most important.


• Knowledge of issues affecting the rehabilitation of offenders and desistance theory.


• Familiarity with National Probation Services or HM Prison environments, as well as local and national training and employment opportunities.


• A warm, empathetic style with the ability to build rapport and support participants in their journey towards education, training, and employment.

If you are interested in this rewarding role, or know someone who might be a great fit, please contact Mark at Service Care Solutions on 01772 208962 or email mark.white@servicecare.org.uk.

Referral Bonus: Service Care Solutions offers a £250 referral bonus! If you refer someone who is successfully placed in this position and completes their probationary period, you will receive £250.