Operating Model Consultant

Service Care Solutions is proud to be supporting CTPHQ (Counter Terrorism Policing Headquarters) in recruiting for this essential role.

• Location: Empress State Building, Empress Approach, Lillie Road, London SW6 1TR


• Contract Type: Contract (Inside IR35)


• Pay Rate: £550 per day (Umbrella)


• Hours: Full-time, 5 days a week


• Business Area: CTPHQ (Counter Terrorism Policing Headquarters)

We are looking for an experienced Operating Model Consultant to join the Change Pillar within CTPHQ.

In this critical role, you will focus on shaping and refining business operating models, particularly within the context of organisational design.

This will include developing people structures, improving access to information, and refining governance frameworks.

As the primary design analyst on various projects, you will work autonomously, while regularly collaborating with supervisors for guidance.

• Design and modify business operating models to improve organisational effectiveness.


• Specialise in organisational design, including people structures, information management, and governance.


• Operate within existing project frameworks, often as the lead design analyst.


• Maintain regular communication with supervisors for feedback and support.

• 3-4 years of experience in business operating model development, ideally within a consultancy setting.


• Proven organisational design skills, including process development and ways of working.


• Ability to work independently, demonstrating confidence and credibility in your approach.


• Current security clearance is essential.

To be considered for this role, it is essential to provide detailed responses to the following questions alongside your CV:

Please ensure your responses are detailed and align with the key requirements for this position.

Submit your application, including your CV and the response to the questions, to Lewis.Ashcroft@servicecare.org.uk or call 01772 208962 01772 208962 for more information.