Business Support Manager – Newton Aycliffe

A driving licence and access to a vehicle is required for this role.

Experience is essential

Shift information

Full Time

Monday – Thursday 9am – 5pm (half hour lunch)

Friday 9am – 4.30pm (half hour lunch)

Our Business Support Department provides a comprehensive, proactive, customer focused business support service to the organisation, enabling services to meet their statutory and legal obligations and our business plan.

Business Support Manager accountabilities include:

• Provide comprehensive business support service as required, duties may include; management oversight, team supervision and training, mailbox management, making purchases for the Group, having oversight of training allocations and matrices, inputting, storing and archiving of data, meeting arrangements, recruitment management, ongoing employee compliance (e.g.
  
  reoccurring DBS checks) and note taking.
• Maintain IT systems, including local and corporate IT systems, spreadsheets, databases to be able to produce appropriate outputs, e.g.
  
  reports.
• Update IT systems to ensure that individual records are up to date with information required for statutory returns and local datasets, ensuring the data is up to date, accurate and reliable.
• To work flexibly across the service, working on a range of activity to provide proactive support to service users.
• To manage a demanding and reactive workload in a responsive way to assist the Executive Assistant to meet key objectives and external regulatory requirements.
• To ensure the professional delivery of established business processes such as database management to support the organisation.
• To work with colleagues and team leaders to identify areas for improvement, ensuring the support offer remains appropriate for all service users.
• Organise interview procedures as required.
• To assist in developing and effectively managing training systems.
• To allocate training courses as required.
• To carry out audit checks as required.

Information regarding ROC Group

We are an inclusive Company with a focus on safeguarding, learning and development.

We like to recognise a job well done, for example, through our in-house ‘Tell on your Team’ recognition system.

ROC Group requires the addition of a Business Support Manager to assist them.

We value honesty, commitment, flexibility, integrity, and a great sense of humour!

ROC Group is committed to the safeguarding and promotion of the welfare of children and its service users and expects the team to share this commitment.

This position is subject to satisfactory references, pre-employment checks and a clear enhanced DBS disclosure.

Essential Requirements:

Word and Excel experience

Self-motivated and a positive nature

Self-organisation

Honest and reliable

Ability to listen and empathise.

Effective communication skills: recording and report writing and verbal communication.

A professional and caring value base i.e., consistency and empathy

Working individually and within a team

Computer literate

Benefits:

• Paid for DBS
• Westfield Health Cash Plan & Rewards
• Profit share scheme
• Refer a friend bonus.
• Recognition scheme
• Credit Union Saving Scheme
• Intensive induction and full training
• Holiday increases for length of service
• Comprehensive learning and development program

So – if you are an experienced Business Support Manager, have previous Admin experience apply now or call 0330 335 8997.