Operations Manager

Our Client based in the West Midlands are currently recruiting for an Operations Manager to join their Voids Housing team as soon as possible.

This is a full time, permanent role offering up to £58,271 per year reporting directly to the Head of Maintenance.

The purpose of the role is to manage the day-to-day activity of Trade Supervisors, Trade Engineers and sub-contractors, ensuring that all business objectives are met within overall time, cost and budget constraints.

Responsibilities:

• Ensure a strong proactive level of field management both directly and through the team of Supervisors.


• Liaise closely with support functions within Maintenance Operations to ensure the timely, cost-efficient delivery of customer focussed services.


• Maintain and build strong internal and external client relationships, working to exceed customer expectations whilst fully meeting contractual requirements and targets.


• Operate within an assigned budget and deliver agreed financial and operational targets.


• When required, to support the management and delivery of voids, programmed, and project works.

Requirements:

• Ideally you will be qualified in a building related subject to HNC, City & Guilds or NVQ or relevant trade background


• Proven experience of working within an organisation delivering maintenance and building services (preferably within Social Housing) covering multiple workstreams over a dispersed geographical area.


• Experience of managing and inspiring a team to deliver high quality services and meeting operational and financial targets.


• Knowledge of health and safety legislation (including CDM) and good practice, and experience of applying this knowledge in a repairs and maintenance setting.

If interested of required further information, please feel free to get in touch on 01772 208967 or via email at james.glover@servicecare.org.uk