JOB DESCRIPTION



GENERAL PURPOSE OF THE JOB:


The Field Operations Manager (FOM) will report directly to the Regional Business Manager (RBM).

In this role, the FOM will oversee $30 Million+ in annual self-performed revenue.

The FOM will also review and approve proposals, expense reports, specifications (SOW), PTO requests, etc., for all WTI field operations personnel within the specified region.

The FOM will be responsible for the safety, quality, and overall productivity and profitability of self-performing teams.




ESSENTIAL DUTIES AND RESPONSIBILITIES:

• All Field Supervisors, General Field Superintendents, and Project Managers will report directly to the FOM.
  
  
• Through leadership and actions, contribute to the development of a Safety-Oriented Culture that will result in 100% compliance with Toolbox Talk attendance, DTA reporting, and truck audits; and have work habits that will lead to ZERO safety-related incidents on ALL projects within the region.
  
  
• Provide training, supervision, direction, and support for all Supervisors, General Field Superintendents, and Project Managers within the regions in areas as follows:
  • Estimating
  • Pre-job planning
  • Project Management to expedite projects safely, under budget, and with the highest attainable quality and customer satisfaction.
    
    
  • Leadership and coaching of their respective Foremen/teams.
    
    
  • Coordination and collaboration with Construction Managers and GC Superintendents on GC-related work.
    
    
  • Sales communication and coordination.
  • Workforce planning, recruiting and retention strategy to maintain optimum performance of the region.
• Approve proposals for PR, CONPR, and Safety Solutions related work up to $50K.
  
  
• Travel within the Region as needed to attend customer, sales, or business meetings.
  
  
• Communicate on a regular basis with RBM regarding:
  • Safety compliance results
  • Project approvals, progress, and results
  • Personnel updates
• Forecast, analyze, and report on sales and establish financial performance metrics.
  
  Establish criteria for success and provide leadership for the regional team's goal achievement.
• Provide training and QA/QC inspections at all levels at all levels of work to ensure the highest standards or Tremco/WTI roofing/facade practices to include:
  • Field Applications - existing and new materials, systems, application parameters, etc.
  • Customer Service
  • Reporting compliance

• 10+ years prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry.
• Experience taking on strategic initiatives where previous experience may not have been present and engaging to grow the initiative within the business.
• Prior experience leading a large staff in remote multi-state locations.
• Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance.
• Prior experience clearly defining expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others.
• Proven experience with setting strategy and establishing plans for business growth.
• Prior experience working between multiple departments that support regional compliance and profitability.
• Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation, and duties of employees, warranties, quality assurance practices, service offerings, etc.

• Can service customers in a compliant and financially solvent manner
• Intermediate skills with financial data and mathematics (understanding of statistics, business metrics, gross margin, operating income, cost management, etc.)
• Excellent written and verbal communication skills, including the ability to make professional presentations to others
• Must have excellent organizational skills to multitask in a fast-paced environment
• Strong problem-resolution skills with the ability to effectively communicate with all personality types
• Strong computer skills, including Outlook, Word, Excel, PowerPoint, Adobe, etc.
  
  
• Must be able to use technology to perform company tasks (expense management, timekeeping systems, intranet, etc.)