Operations Oversight & Control Manager

Job Description:

Our client, a leading investment management company, is looking for an Operations Oversight & Control Manager to join the team based in London on a 12-month fixed term contract.

In this role, you will oversee and manage provider relationships within the Operations team as well as managing operational change for the team.

• Demonstrable technical knowledge across a range of investment instruments, fund types and products - experience of closed end funds and/or Lux funds beneficial.


• Proven organisational skills, can demonstrate ability to meet deadlines and undertake and manage multiple tasks.


• Team player who can build good relationships with colleagues internally and with external contacts.


• Strong attention to detail and ability to deliver work to a high standard of accuracy.


• Knowledge and understanding of the relevant regulatory environment.


• Excellent written and verbal communication.


• Ability to demonstrate a risk focus and understand the importance of identifying potential risks and of reporting risks to management and other relevant parties.


• Ability to identify problems and incidents, work actively with others to resolve them and raise issues appropriately.


• Experience in producing MI and regular reporting.

• Establish and maintain strong relationships with third party providers, in particular critical outsourced providers and critical and important service providers owned by Operations.


• Oversee and manage the delivery of the third-party framework.


• Work with the Head of Operations Oversight & Control to manage the Operations team agreed change pipeline and priorities across ensure these are implemented in line with the firms Operation Model standards and outsource and oversight principles.


• Oversee and manage direct reports in the team in the execution of activities including, but not limited to:
  
  
  
  • Day to day relationship management with relevant critical outsourced providers & external
  
  
  • Management Company in Luxembourg
  
  
  • Delivery and oversight of the third-party framework
  
  
  • Maintenance of change control frameworks for Operations
  
  
  • Performance of process and controls
  
  
  • Invoice review and validation controls
  
  
  • Reporting
  
  
  • Completion of due diligence reviews
  
  
  • Operations Trend Analysis
  
  
  • Other Operations related activity
  
  
  
  


• Ensure there is a robust governance framework in place for managing and monitoring compliance against the relationship management, third party framework and Operations team change management processes.


• Maintain effective tools to support the Operations team in the effective delivery of relationship and change, including issues logs, impact assessments, run books, action logs, change logs, decision logs, budget trackers etc.


• Document processes, procedures, process maps and control frameworks associated to changes to successfully define activities for the Operations teams.


• Proactively build and maintain relationships with Operations teams and other departments, liaising closely with them to ensure change activity is delivered effectively, service standards are maintained, and any queries/problems/issues are dealt with in a timely, accurate and complete manner.


• Act as an escalation point and provide daily support to the wider Operations teams and other departments across the business in the execution and delivery of Operations activities, the resolution of issues, requests for information as well as process improvements and change.


• Ensure that risks across the team are identified and risk events reported in line with policy, including risk events relating to third party providers.


• Hold one-to-ones with direct reports ensuring that individual performance is reviewed and assessed regularly, supporting individuals to achieve objectives, and continued personal & professional development through documented development plans.

• A highly competitive salary


• Wider Benefits package

Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.

Job reference: 15905

To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.

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Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.

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