Receptionist – Borehamwood, Hertfordshire

Location: Meadowhill Care Home, Castleford Close, Borehamwood, Hertfordshire, WD6 4AL

Salary: £11.55 per hour

Hours: 8am to 8pm, 3 or 4 days a week with alternate weekends

Job type: Permanent

Come and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgate

Be part of an exciting new beginning at Meadowhill Care Home, our state-of-the-art luxury care home due to open its doors in March 2025.

As our front of house Receptionist, you will be the first point of contact for all visitors and residents.

You will provide a warm Westgate welcome and be the friendly face our visitors see on arrival at the care home.

If you are passionate about making a difference and want to be part of an exciting new venture, we would love to hear from you!

Please be aware that we are looking for candidates to start in March 2025.

What's in it for you?

The Butterfly Benefits:

• Blue Light Card (employee discount scheme)
• Byond Prepayment Card (employee cashback card)
• Extras Discounts (employee discount scheme)
• Cycle to Work Scheme
• Employee Assistance Programme
• Refer a Friend Scheme
• Employee of the month
• Team social events
• Staff wellness fund
• Loyalty and long-service awards

Employment Perks:

• Competitive salary
• Support in achieving additional qualifications, including nationally recognised qualifications
• Comprehensive induction with free training and development

About the role:

• Provide a warm and professional welcome to residents, families and visitors
• Manage incoming calls and direct them appropriately
• Handle inquiries and provide accurate information about the care home’s services
• Schedule and coordinate appointments, tours and meetings
• Maintain a clean, organised and welcoming reception area
• Assist with administrative tasks such as mail sorting and data entry
• Liaise with staff across all departments to ensure smooth daily operations of the home
• Respond promptly and effectively to emergencies or unusual situations

About you:

• Previous experience in a receptionist or front-of-house role, ideally in a luxury care home setting
• Outstanding interpersonal and communication skills
• A polished and professional demeanour
• Strong organisational skills with the ability to multitask effectively
• Proficiency in Microsoft Office and other relevant software
• A proactive and problem-solving approach
• Empathy and understanding when engaging with elderly residents and their families

We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged.

Due to a high volume of applications, if you do not hear from us within working days, please assume that your application has been unsuccessful.

Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.

WGHROB