Head of Operations – New York City – Up to $200k

We are working with a dynamic company that combines a competitive game with great food, drinks, and a vibrant social scene, creating an unforgettable experience for guests.

They value teamwork, energy, and creativity, fostering an environment where employees can grow, have fun, and deliver exceptional service every day.

The Role

The Head of Operations will oversee the day-to-day management of two locations in different states, ensuring consistent standards of service, efficiency, and guest satisfaction.

They will lead cross-location teams, optimize operational performance, and drive growth while maintaining alignment with the company's values and goals.

What they are looking for:

• Proven experience in multi-unit operations management, preferably in the entertainment or hospitality industry
• Strong leadership and team management skills, with the ability to oversee and inspire cross-location teams
• Ability to execute efficient operations across multiple sites
• Proficiency in analyzing performance metrics and implementing strategies to drive operational success and guest satisfaction

If you are keen to discuss the details further, please apply today or send your cv to Hollymaudsley at COREcruitment dot com