Support Officer

Support Officer
Sittingbourne
Mental Health Focused Housing Support
3 Months Temp to Perm
25 Hours Per Week
£17.09 LTD / £14.57 PAYE (inc hol)

This is a fantastic opportunity to join a dedicated team providing housing-related support to individuals with mental health needs in a supported accommodation setting.

As a Support Officer, you will provide effective housing management and tailored support to customers, enabling them to achieve their goals and progress towards greater independence.

• Develop and implement SMART support plans, regularly reviewing customer progress


• Assist with housing applications, benefits, and tenancy-related support


• Conduct risk assessments and create risk management plans


• Signpost customers to external services such as healthcare, legal support, and job centres


• Maximise income collection through rent and service charge management


• Engage with community services and attend local multi-agency meetings


• Facilitate customer involvement in service planning and improvement

The ideal candidate will have previous experience in a similar role, supporting individuals with mental health needs in a supported housing or social care setting.

• Knowledge of housing, homelessness, and social care legislation


• Experience in housing management or housing-related support


• Strong communication skills and a customer-focused approach


• Ability to advocate effectively for customers and work collaboratively with stakeholders


• IT proficiency, including Microsoft Word and Outlook

• 25 Hours Per Week (Flexible, but one day must be 9-5)


• 3-Month Contract - potential for temp to perm


• £17.09 per hour (LTD) / £14.57 per hour (PAYE, inc holiday)

To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call 01772 208966 to discuss the role in more detail!

If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!