Service Manager - HMP Lowdham

Service Manager



LOCATION: HMP Lowdham Grange
CONTRACT TYPE: Permanent
HOURS: 37.5 per week (Mon-Fri)


Mission:

Empowering older individuals in the Justice system through advocacy, peer support, and targeted interventions, promoting independence, resilience, and well-being.


Purpose:

Manage the team at HMP Lowdham Grange and coordinate the Buddy Support Worker programme, training prisoners to support others with health and social care needs.


Responsibilities:


  • Leadership & Management: Foster a positive culture, set a clear vision, and maintain a strong team.




  • Service Delivery: Ensure well-being, provide person-centred activities, and maintain records.




  • Collaboration: Engage with internal teams, external stakeholders, and promote a positive work ethic.




  • Strategic Contributions: Support service growth, advocate for development, and report progress.




  • Compliance: Ensure adherence to safety, risk, and safeguarding requirements.





Person Specification:

Essential:




  • A-level, DipSW, or NVQ Level 3




  • Teaching/training qualifications (or willingness to obtain)




  • Experience working with older individuals or those in the Criminal Justice System




  • Strong communication and IT skills




Desirable:




  • Degree or relevant qualification




  • Knowledge of voluntary sector, offender management strategies, and business development




Additional Qualities:


  • Valid driving license and vehicle access




  • Strong teamwork and independent work capabilities




  • Resilience under pressure and deadline management




  • Understanding of challenges faced by older prisoners and prison leavers




If interested please apply or contact Oliver Jefferson on 01772 208962 or oliver.jefferson@servicecare.org.uk




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