Clinical Negligence Legal Assistant

Join a Dynamic, Employee-Owned Law Firm – Chester

My client believes that work should be more than just a job, it should be an inspiring, fulfilling, and rewarding experience.

That’s why they’ve created a vibrant and welcoming workplace that’s dedicated to helping talented individuals excel in their careers.

As one of the few 100% employee-owned law firms in the UK, they ensure that every member of the team is valued, empowered, and rewarded equally.

They are looking for individuals who embody a passion for excellence and a drive for success.

Below are the key qualities they value:

- A bright, enthusiastic personality that stands out
- A proven track record in your field, with a commitment to delivering quality work
- The ability to think commercially and approach challenges creatively
- A desire to learn and grow in your role
- A passion for being a valuable part of a driven, ambitious team

The Role – Key Responsibilities: As a Legal Assistant, you will provide essential support to our solicitors, ensuring the smooth operation of our office.

Your responsibilities will include:

- Managing client files, from opening and closing to archiving and maintaining accurate records using our case management system (Leap).
- Efficiently handling diary schedules and communications, both inbound and outbound, ensuring timely responses to clients and third parties.
- Preparing and managing correspondence, including letters, emails, and other administrative tasks.
- Acting as the first point of contact, creating a positive and professional impression of the firm.
- Delivering excellent customer service and building rapport with clients, both in person and on the phone.
- Managing sensitive client information with professionalism, integrity, and confidentiality.

Required Skills: To succeed in this role, we’re looking for someone who possesses:

- Strong analytical abilities and attention to detail.
- Excellent communication and interpersonal skills.
- The ability to work independently, while also thriving in a team environment.
- Proficiency in Microsoft Office (Word, Excel, Teams) and an eagerness to learn new technologies.
- A proactive, “Can Do” attitude, with the ability to prioritise tasks effectively in a fast-paced environment.
- The integrity to handle confidential information with care.

While prior experience in clinical negligence is advantageous, they are open to providing training for the right candidate.

They are especially interested in individuals eager to learn, grow, and thrive in the legal field.
What they Offer:

- Competitive Salary: £22,000-£25,000 (depending on experience).
- Profit Share: As an employee-owned firm, all team members share in our success.
- Generous Annual Leave: 25 days of leave, plus bank holidays, with the ability to carry forward unused days.
- Extra Holiday at Christmas: 3 additional days off during the Christmas period.
- Health & Wellbeing: Employee Assistance Programme, offering health plan benefits (dental, opticians, flu jabs, and more).
- Career Development: Ongoing training, study leave, and funding for qualifications to support your professional growth.
- Employee Benefits: Birthday gifts, generous legal fee discounts, and other great perks.
- Team Engagement: Quarterly company social events and a company-funded Christmas party.

If you’re looking to be part of a dynamic, growing team and want to make a real impact then apply by sending your up to date CV to c.orrell@clayton-legal.co.uk or call Chris on 0161 914 7357 to discuss the role further.