Leasehold Manager

Leasehold Manager
Ealing
Temporary
Full time
Join a dynamic team and take the lead in delivering exceptional property management services for a mixed-tenure portfolio of commercial and residential estates and blocks.
THE ROLE
As a Leasehold Manager, you will be the main point of contact for customers, ensuring high levels of satisfaction and compliance with leasehold management responsibilities.

• Conduct regular estate inspections and manage customer disputes, anti-social behaviour, and lease enforcement.


• Work closely with the service charge team to produce accurate and transparent service charge estimates and accounts.


• Ensure buildings and systems comply with statutory obligations and fire safety requirements.


• Develop and implement resident engagement strategies in line with regulations.


• Maintain clear and accurate records of all customer interactions.


• Collaborate with colleagues and contractors to ensure high service standards across all managed estates.


• Stay up to date with leasehold legislation and contribute to policy and procedure improvements.

THE CANDIDATE
You will have previous experience in a similar Leasehold or Property Management role, with a strong understanding of housing law and leasehold management.

• Excellent customer service skills with the ability to handle disputes and enforce lease conditions.


• Strong financial acumen to assist in managing service charge budgets and accounts.


• Ability to analyse complex data and make informed decisions.


• Proficient in IT, including Word, Excel, and report writing.


• A full UK driving licence is required.

THE CONTRACT

• Temporary - 3 months ongoing


• Full time - 35 hours weekly


• The pay range for the role is £22.30 to £24.27 per hour LTD company rate, dependant on level of experience.
  
  The PAYE equivalent is £19.01 to £20.69 per hour, inclusive of holiday.

HOW TO APPLY
To apply for this role, please email a copy of your CV to bethany.wiles@servicecare.org.uk or call 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!