ServiceNow Technical Architect

Linking Humans is looking for an experienced ServiceNow Technical Architect for our client in Dubai, UAE.

Our client is a leading global ServiceNow Partner offering innovative solutions to a diverse range of clients.

As they continue to expand, they are looking for a skilled ServiceNow Technical Architect to help drive technical strategy and oversee successful platform implementations. In this role, you will be responsible for leading the technical aspects of ServiceNow implementations, managing complex projects, and providing hands-on support across various modules of the ServiceNow platform. 

Key Responsibilities:

• Lead the design, development, and implementation of ServiceNow solutions across multiple modules (e.g., ITSM, ITOM, ITBM, HRSD, SecOps, CSM, and more).
• Collaborate with business stakeholders to gather requirements and define technical specifications.
• Architect and configure ServiceNow solutions, ensuring scalability, performance, and security.
• Provide hands-on development and customization in ServiceNow (including scripting, workflows, and integrations).
• Serve as a mentor and provide technical guidance to development teams, ensuring best practices are followed.
• Manage and drive ServiceNow platform upgrades, ensuring minimal disruption to business operations.
• Conduct code reviews and performance tuning to optimize the platform.
• Troubleshoot and resolve complex technical issues, ensuring the ServiceNow platform is running smoothly.
• Develop and execute integration strategies for ServiceNow with other enterprise systems.
• Work closely with project managers to ensure timely delivery of projects, within scope and budget.

Required Qualifications & Experience:

• Minimum 3 years of hands-on experience as a ServiceNow Architect, with in-depth expertise in multiple modules.
• Proven experience in designing, implementing, and configuring ServiceNow solutions.
• Strong technical background in ServiceNow scripting (JavaScript, Glide, etc.) and platform development (Workflows, Catalog Items, etc.).
• Expertise in integrations with other enterprise systems (REST, SOAP, Web Services).
• Strong understanding of ITIL processes and best practices.
• Excellent communication and leadership skills with the ability to collaborate effectively with stakeholders at all levels.
• Experience with ServiceNow development tools, including Studio, ServiceNow Scripting, and Service Portal.
• ServiceNow certifications (e.g., CSA, CAD) are highly desirable.
• Strong desire and enthusiasm to relocate to Dubai.

What You Will Get:

• Competitive, tax-free salary.
• Visa sponsorship and relocation assistance to help you move to Dubai.
• Opportunity to work on exciting, cutting-edge projects with top-tier clients.
• A dynamic and collaborative work environment where you will be challenged and supported.
• Comprehensive benefits package
• Opportunities for career development and certifications

Apply now!