Insights Manager

Birmingham - remote and hybrid flexibility

Salary: £55,000-£60,000

Are you passionate about using data to drive strategic decision-making and unlock business potential? We’re recruiting an Insights Manager on behalf of a dynamic and market-leading client in the hospitality and leisure sector.

In this mobile role, you’ll join an innovative team delivering actionable insights across high-profile venues, including sports stadiums, arenas, theatres, and event spaces.

As part of a forward-thinking business that champions sustainability, innovation, and exceptional guest experiences, you’ll play a pivotal role in driving operational excellence and revenue growth.

Key Responsibilities

• Partner with decision-makers to provide insights into pricing, operations, sustainability, and guest experiences.
• Develop action plans to maximise revenue and margins while supporting ongoing performance reviews with analytics.
• Deliver data-driven strategies for sustainable practices to meet net-zero goal.
• Inform and create client reporting packs, supporting operational, financial, and strategic goals.
• Identify opportunities for innovation and technology enhancements, supporting implementation and performance monitoring.
• Drive data-led approaches to budgeting, forecasting, and strategic initiatives such as wastage reduction and labour optimisation.

What We’re Looking For

• Advanced Excel skills are essential, with experience in Power BI or similar tools highly desirable.
• Strong understanding of operational models and the levers to drive performance.
• A self-starter who can take ownership, prioritise effectively, and deliver results independently.
• Ability to distil complex insights into actionable strategies for stakeholders.
• A growth mindset with a passion for continuous learning and professional development.

Why Join?

This is your opportunity to make a tangible impact within a business committed to innovation, sustainability, and creating legendary guest experiences.

You’ll work across some of the most exciting venues in the UK, contributing to a culture of excellence while being part of a forward-thinking and supportive team.