2nd Line Network Engineer

2nd Line Network Engineer

Office based near Huddersfield (With the opportunity of flexible working after probation 3-6 months)

Context Recruitment are excited to offer an opportunity to join a leading IT service provider as a 2nd Line Network Engineer.

The successful candidate will be responsible for providing advanced network support, troubleshooting complex issues, and ensuring the stability and efficiency of our network infrastructure.

This privately-owned IT service provider is a business of the year winner and have an excellent reputation for providing a broad range of products and services across Telephony, Data Connectivity & Mobile to both direct and indirect customers.

It is expected that this role will allow you to further your knowledge and further up-skill extremely quickly due to the very wide range of complex infrastructure environments you will encounter.

What you'll need:

• Strong technical support experience, ideally within a Service Provider environment.


• Relevant Cisco qualifications; minimum CCNA (or equivalent experience)


• Full understanding of the TCP/IP protocol stack with experience working with IPv4 and IPv6.


• Experience working with and provisioning MPLS networks, including L2/L3 VPN and traffic engineering, OSPF, BGP, and QoS on Cisco networks


• Experience in the troubleshooting and configuration of Cisco network equipment


• Excellent communications / customer service skills and experience liaising directly with customers, vendors, service providers and suppliers.


• Comfortable working independently on projects and support issues


• While not a requirement, experience configuring / troubleshooting Cisco and/or Fortigate Firewalls would be of benefit.

Paying up to £35k with benefits