JOB DESCRIPTION



Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.

Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.





GENERAL PURPOSE OF THE JOB:

Become a vital partner in supporting the successful delivery of Tremco CPG Inc.'s internal and external training programs.

This role is essential for coordinating training initiatives that drive growth and development across the organization.

We are seeking a team-oriented professional who is eager to learn, collaborate, and contribute in a dynamic setting under the guidance of the Director of Learning and other business leaders.



ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage and coordinate key North American training programs:
  • Collect and organize training needs and requests.
  • Follow up on training requests from customer partners and sales team representatives.
  • Schedule programs and events while maintaining an up-to-date calendar.
  • Book venues and arrange necessary equipment.
  • Order catering to ensure a pleasant participant experience.
  • Secure and schedule trainers for various programs.
  • Prepare and distribute training materials, such as guides, feedback forms, and certificates of completion.
  • Collect feedback from participants and stakeholders to identify areas for improvement.
    
    Share a detailed report with the Director of Learning.
  • Monitor accounts receivable and expenses; ensure invoices are processed and paid on time.
  • Troubleshoot issues as they arise, such as rescheduling sessions or making adjustments to participant schedules.
• Assist with on-the-day training coordination at Tremco University Rhode Island:
  • Set up training venues, ensuring all equipment and materials are in place.
  • Welcome participants, manage sign-ins, and provide any necessary instructions for the day.
  • Act as the primary point of contact during events to quickly address and resolve any issues.
• Act as a liaison for communication and coordination among partners, vendors, and participants.
• Monitor and manage emails related to training activities sent to the shared email inbox (TremcoCPGLearning@tremcoinc.com).
• Utilize the eLearning platform to maintain accurate training records, including tracking attendance, completions, and issuing certificates.
• Ensure compliance with organizational policies by employees and vendors involved in the training process.
• Handle attendee payment processing and communicate outstanding balances to stakeholders.
• Organize and coordinate meetings and events related to training initiatives.
• Maintain the shared drive/site with up-to-date resources and schedules for training events.
• Assist in tracking, maintaining, and reporting on key performance indicators (KPIs) for training programs.
• Manage and monitor expenses related to training efforts.
• Support sales activities as time permits, examples include project activity tracking, reporting, Sales Force support, event coordination, special price requests, lead generation follow-up, and other support duties.

• High school diploma required; associate degree preferred.
  
  In lieu of degree, at least 4 years' experience in an administrative role (e.g., HR Assistant).

• Requires at least 4 years' experience in an administrative function (e.g., HR Assistant or other relevant position).
  
  

• Experience in project management
• Excellent organizational and multi-tasking ability
• Strong communication skills with great attention to detail
• Knowledge of office procedures and billing
• Ability to work well with other organizations and personnel with disparate backgrounds
• Ability to work independently and with a team
• Proficient computer skills including but not limited to Microsoft office suite, SAP, etc.
• Proven ability to work well and independently in a fast-paced, ever-changing environment with frequent interruptions.
• Ability to travel (under 10%) to assist with training events.