JOB DESCRIPTION



Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc.

Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.





GENERAL PURPOSE OF THE JOB:

The Technical Services Manager provides leadership and direction for product development and improvement, as well as quality and code compliance testing and certification.

Directs and allocates resources to meet the technical needs for their assigned product line.

Maintains the assigned product line building code compliance, ensures new products and systems are code compliant, participates in internal product and system development teams, answers project specific questions, reviews project drawings to make recommendations, works with third party testing facilities, and gets involved in industry organizations that help shape industry standards.





ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Works with internal stakeholders to lead the development of new products by analyzing market trends, customer feedback, and company objectives to drive innovation and competitive advantage.
  
  
• Provides strategic guidance on product improvements and ongoing projects to enhance performance, marketability, and compliance.
  
  
• Acts as the key technical authority on product specifications, providing expertise to internal teams, external partners, and industry stakeholders.
  
  
• Engineers and defines technical specifications for new product configurations and ancillary components, ensuring structural integrity and system compatibility, as appropriate.
  
  
• Creates and maintains precise technical drawings and material specifications, ensuring all components meet stringent performance and durability standards.
  
  
• Writes, reviews, and makes recommendations for letters of installation and job parameters along with detailed drawings to help make the sale.
  
  
• Ensures product performance, reviews project drawings and other information, makes recommendations for proper use and application, answers project specific questions, and approves product line application policies within technical literature.
  
  
• Presents a general understanding of testing methods to confirm varying compatibility, recommends project or product specific testing, and interprets and shares results.
  
  
• Serves as the primary liaison with external certification bodies and testing laboratories to secure code compliance listings, structural evaluations, and technical reports that enable product adoption by engineers and architects.
  
  
• Reviews and approves all testing reports, code evaluation reports, regional approvals and technical documentation, ensuring accuracy, compliance, and industry alignment; maintains relevant documentation.
  
  
• Develops and reviews product literature, application instruction, and the maintenance and updating of field training manuals.
  
  
• Directs the company's quality program, ensuring processes and products consistently meet or exceed regulatory and performance requirements.
  
  
• Represents the company at industry events.
  
  

• OHSA 10 preferred
• Professional Engineer or Engineer in Training Certification preferred (for Engineers)
• Licensed/Registered Architect required (for Architects)

• Proven technical diagram skills (Auto CAD) with ability to leverage Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Outlook, etc.)
• Ability to manage multiple priorities in a fast-paced environment.
  
  
• Self-motivated, effective team player.
  
  
• Excellent written and verbal communication skills.
  
  
• Ability to travel up to 10% in the North America region.
  
  
• Mechanical aptitude.
  
  
• Possess deep knowledge of design and manufacturing processes, building codes, test standards and protocols, and a proven track record in creating and maintaining quality management systems.
  
  
• Ability to collaborate with internal customers and external vendors, customers, partners, testing labs, etc.
• High level of understanding of testing methods/techniques for laboratory/field testing.
  
  
• Effectively collaborates with internal and external customers.