3rd Line Support Engineer - Milton Keynes

3rd Line Support Engineer - Milton Keynes

5 Days per week onsite - £35,000 - £40,000

3rd Line Support Engineer required for a leading client based in Milton Keynes.

My client is currently seeking a 3rd Line Support Engineer to come on board to provide support for Microsoft environments across a diverse clientele spanning various industries such as legal, real estate, logistics, manufacturing, and more.

Responsibilities include managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops.

Key skills:
, Strong 3rd Line support experience
, Conduct administration tasks for server operating systems
, Collaborate with RDS, Citrix, and Hyper-V technologies.
, Supply assistance for smartphones (Android & iOS), tablets (Android & iOS), printers, scanners, copiers, and other hardware devices
, Oversee Office 365 administration, including user account management, Azure AD, Exchange, etc
, Manage various Microsoft products such as Office, Teams, SharePoint, OneDrive, and MFA.
, Administer backup technologies and antivirus/security software.

* Execute cable patching and utilise remote access tools.
, Leverage ITSM tools for streamlined service delivery.
, Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks.
, Possess outstanding customer service and communication aptitudes.
, Display a fervent dedication to their profession and a commitment to delivering superior client-centric service.

Interested!?! Please send your up to date CV to Lewis Rushton at Crimson for review.
Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.

http://info.crimson.co.uk/referafriend
Crimson are acting as an employment business in regards to this vacancy.