GENERAL MANAGERS - SOUTH AFRICA

We are currently on the hunt for QUALITY, MATURE AND WELL EXPERIENCED General Managers, for several of our clients restaurants across South Africa.

The General Managers will oversee the overall operations and performance of a the restaurants, including strategic planning, resource management, and ensuring alignment with corporate goals.

Responsibilities included, but not limited: 

• Develop and implement strategic plans to achieve organisational objectives and drive growth. 
• Set clear goals and objectives for the team and the restaurant
• Develop and implement strategies to improve performance and profitability.
• Oversee day-to-day operations, ensuring smooth and efficient functioning.
• Manage budgets and monitor financial performance.
• Manage staffing strategies, including hiring, training, and performance management.
• Ensure compliance with company policies and procedures.
• Provide strong leadership and direction to the team, motivating and inspiring employees.  
• Delegate responsibilities effectively and empower team members. 
• Resolve conflicts and address employee issues promptly and effectively.
• Conduct performance evaluations and provide feedback to employees
• Ensure high levels of customer satisfaction and loyalty. 
• Address customer complaints and issues promptly and effectively.  
• Identify opportunities to improve customer service and enhance the customer experience.
• Manage the budget and monitor financial performance.
• Identify opportunities to improve profitability and reduce costs.
• Prepare and present financial reports to senior managemen
• Ad hoc responsibilities and activities

Ideal Candidate:

• 3-5 years' experience as a General Manager within a restaurant setting or equivalent 
• Bachelors Degree or equivalent in Hospitality Management
• Experience using POS systems

Salary package: R25 000 - R30 000PM CTC + performace incentives