Human Resources Manager – Luxury Boutique Hotel, Kensington

Salary: Up to £57,000 + Performance Bonus

Nestled in the heart of Kensington, this luxury boutique hotel is a sanctuary of elegance, exceptional service, and timeless style.

We are now seeking a dedicated and personable HR Manager to lead the people strategy, foster a positive and inclusive work culture, and ensure they remain an employer of choice in the luxury hospitality space.

The Role

As HR Manager, you will take full ownership of all HR functions across the hotel, from recruitment and retention to employee engagement, compliance, and development.

This is a hands-on role, ideal for someone who thrives in a dynamic environment and enjoys building strong relationships with team members across all departments.

Responsibilities

• Act as a trusted advisor to management and line managers on all HR matters
• Lead recruitment and onboarding processes to attract top talent
• Manage employee relations, grievance, and disciplinary procedures in line with UK employment law
• Oversee performance management, training and development programmes
• Maintain HR records and ensure compliance with GDPR and employment legislation
• Drive employee engagement and wellbeing initiatives
• Support payroll processes and manage HR metrics and reporting