Operations Director, Europe – Lifestyle Hospitality Group, London

Location: London (with European travel)

Salary: Competitive + Bonus + Benefits

We’re working with a fast-growing lifestyle hospitality group with a vibrant portfolio of design-forward, experience-led properties across Europe.

As the brand enters its next phase of growth, we’re looking for an Operations Director for Europe to drive performance, elevate the guest experience, and lead a growing portfolio across the continent.

This is an exciting opportunity to join a business that challenges the traditional hospitality model — offering dynamic spaces, community-focused experiences, and a bold, youthful brand identity.

Responsibilities:

• Oversee multi-site operations across Europe, ensuring commercial performance, service excellence, and brand consistency.
• Lead, mentor, and inspire a team of GMs and senior leaders across hotel and F&B operations.
• Work closely with the senior leadership team on strategy, expansion, and innovation.
• Drive efficiencies, guest satisfaction, and profitability across a growing estate.
• Play a key role in pre-opening projects and new market entries.
• Build a strong operational culture aligned with the brand’s lifestyle ethos.

Requirements:

• Proven track record in regional or European operations leadership within lifestyle, boutique, or upscale hospitality.
• Strong people leader with excellent communication and stakeholder management skills.
• Commercially astute, guest-centric, and strategically minded.
• Entrepreneurial spirit, adaptable, and comfortable in a fast-paced, growth-driven environment.
• London-based, with flexibility to travel regularly across Europe.