Operations Manager

Job Type: Full Time, Permanent

Location: East of England, London and Southern Home Counties

Full Time Salary: £45,000 - £60,000 (DOE)

Benefits:

• Competitive salary and benefits package including pension and health support
• Company vehicle
• Hybrid and flexible working
• Opportunity to work with a leading company in the window installation and new build sector
• A collaborative and supportive work environment
• Opportunities for career progression and professional development

Portico GB Ltd is a trusted and well-established subcontractor specialising in the supply and installation of high-quality UPVC and Aluminium windows and doors for the new build sector.

With a strong reputation for reliability and precision, we provide tailored solutions to our clients, helping to shape the future of construction projects with our expertise and commitment to excellence.

We are looking for a proactive and experienced Operations Manager to join our dynamic team.

In this pivotal role, you will oversee day-to-day operations, ensuring that our projects are delivered on time, within budget, and to the highest standards.

You will be the key point of contact between our clients, suppliers, Contracts Managers and installation teams, driving operational efficiency and continuous improvement within the business.

Key Responsibilities – Operations Manager:

• Manage the daily operations of the company's window supply and installation services, ensuring smooth workflow and coordination across teams
• Oversee multiple ongoing projects, ensuring deadlines and quality standards are met.
  
  Liaise with site managers, contractors, and suppliers to ensure the seamless delivery of products and services
• Coordinate and manage resources, including labour, equipment, and materials, to ensure optimal productivity
• Lead, motivate, and manage a team of operational and administration staff, ensuring they have the necessary tools and training to succeed
• Implement and monitor quality control measures to guarantee the highest standards of installation and customer satisfaction.
  
  Working closely with the Head of Quality Assurance in post installation to improve our overall customer offering
• Ensure adherence to all relevant health and safety regulations, maintaining a safe working environment for all staff
• Build and maintain strong relationships with clients, responding promptly to inquiries and resolving any operational issues that arise
• Identify areas for process improvement and work with senior management to implement changes that increase efficiency and reduce costs

Person Specification – Operations Manager:

• Proven experience in operations management, ideally within the construction, window installation, or building supply sector
• Strong knowledge of project management principles, with the ability to manage multiple projects simultaneously
• Excellent organizational and problem-solving skills, with a keen eye for detail
• Ability to lead and motivate a diverse team of professionals
• Solid understanding of health and safety regulations within the construction industry
• Strong communication and interpersonal skills, with the ability to build relationships with clients, contractors, and internal teams
• Proficiency in project management software and Microsoft Office Suite