Reception Manager – High-Volume Premium Restaurant – Up to £60,000

We’re recruiting on behalf of our client for an experienced and guest-focused Reception Manager to join a premium, high-volume restaurant in the city.

This is a fantastic opportunity for someone who thrives in a fast-paced, guest-focused environment and enjoys leading from the front.

The Role:

• Manage and lead a reception team of 12, ensuring smooth and professional operations.
• Provide leadership, vision, and direction to efficiently integrate and prioritise departmental goals.
• Deliver outstanding guest experiences, with particular focus on VIPs and corporate clients.
• Drive innovation and continuous improvement, striving for excellence in every member and guest interaction.
• Be highly visible on the floor, greeting guests, checking tables, and supporting the wider team.
• Work closely with management to ensure service excellence in a high-volume setting.
• Flexibility to cover late-night shifts when required.
• A hands-on, natural leader who can recruit, train, and develop the reception team.
• An enthusiastic and proactive person who is confident working in all areas of the front of house.

About You:

• Previous experience as a Reception Manager (or similar role) in a high-volume hospitality venue.
• Strong people management skills with a hands-on, guest-first approach.
• Confident in handling VIPs and corporate guests with professionalism and discretion.
• Excellent organisational and communication skills.
• Resilient, proactive, and able to thrive in a fast-paced environment.

If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call 0207 790 2666