Holt Engineering is looking for an experienced and commercially minded Account Manager to join a newly formed team within our client's Poole offices.

This is a proactive, office-based position focused on growing sales within an established B2B customer base and re-engaging previously active clients.

You’ll be one of two Account Managers playing a key role in developing and shaping a brand-new account management function, with the opportunity to influence its long-term success.

39 Hours per week

£30,000-£35,000 plus comission 

Key Duties will include

Strategic Account Development

- Strengthen existing B2B relationships and deepen customer engagement
- Drive repeat purchasing and help boost overall customer loyalty
- Reach out to previously active clients to rebuild regular ordering patterns
- Spot opportunities to expand revenue within familiar sectors and customer types
- Guide emerging accounts to maximise long-term value and future potential
- Identify and approach new prospects using insights taken from top-performing customers

Account Management & Customer Care

- Oversee a set portfolio of B2B accounts, maintaining regular and meaningful contact via phone and email
- Monitor dormant or low-activity customers and implement plans to bring them back on board
- Support new customers after their first purchase to encourage further orders and smooth onboarding
- Build credible, trusting relationships with buyers and procurement stakeholders

Commercial Insight & Team Collaboration

- Use CRM tools and reporting data to inform activity planning and track customer behaviour
- Partner with leadership to share feedback, highlight opportunities, and refine sales approaches

To be successful for this role, you must have:

- 2 years’ experience in an account management role, ideally within a B2B environment
- Demonstrated success in maintaining and expanding client accounts
- Confident working with CRM platforms and interpreting structured customer data
- Comfortable handling outbound and inbound calls, with the ability to engage senior decision-makers

For more information on this role and the benefits, please contact the Commercial team at Holt Engineering Ltd on 01202 147689