We are currently seeking a Sales Administrator to join a well-established chemical manufacturer based in Accrington, who supply products to customers on a global scale.

It is a full time, permanent, site-based role offering a salary of £30,000 (DOE) plus benefits package!

As a Sales Administrator , this is an excellent opportunity to join a growing company at an exciting time, playing a key role in delivering an exceptional customer experience across UK and international markets.

Key Responsibilities of Sales Administrator :

• Act as a professional and knowledgeable point of contact, representing the company values and principles through every customer interaction.


• Manage customer orders from initial enquiry through to completion, keeping customers informed at every stage.


• Process customer orders accurately, ensuring correct pricing, costs, and the full order boo management.


• Handle customer queries and complaints efficiently, following internal procedures and company policies.


• Discuss stock availability, transport and dispatch options, and clearly communicate overall costs to customers.


• Support international business operations, including export sales, shipment coordination, and completion of export and shipping documentation.


• Work in line with regulatory requirements, demonstrating awareness and experience in handling hazardous chemical products and associated documentation.

Experience Required for the Sales Administrator :

• Experience in a Sales Administrator or Sales Support role in the manufacturing industry.


• Confident communicator with strong customer service skills, both over the telephone and via computer systems.


• Proven experience using ERP systems within a sales or order-processing environment.


• Excellent attention to detail, with the ability to follow procedures and comply with company policies when processing orders.


• Experience supporting international customers, export processes, and regulated or chemical-based products is desirable.

If you have the skills and experience required for this Sales Administrator role, please click the link below to apply directly.