Red Penguin IT are now looking for a part-time Office Administrator & Marketing Assistant to play a key role in keeping the business running smoothly.  

This is an office-based role in West Bridgford, with flexibility around hours, making it ideal for someone returning to work, fitting around school hours, or looking for a stable part-time position with responsibility and variety.

If you enjoy being trusted to get on with things and like variety rather than doing the same task all day, confident on the phone and enjoys dealing with people then please read on.

What’s in It for You

• Flexible part-time hours (15–21 hours per week, typically across 3 days)
• £14 per hour (£10,920–£15,288 pro-rated)
• Vitality Healthcare scheme
• A friendly, supportive team environment
• Real autonomy and trust, not micromanagement
• Opportunity to shape how processes work as the business grows
• A role where your contribution genuinely makes a difference

About the Role

This is a varied, hands-on role that combines:

• office administration
• customer communication
• billing and commercial checks
• marketing support
• and operational support to the Managing Director

A large part of the role involves being on the phone, speaking with clients, suppliers and contacts, so confidence and a professional manner are essential.

We’re looking for someone who is a self-starter and natural problem-solver - someone who enjoys working independently, taking ownership of tasks, and improving how things are done without needing close supervision.

What You’ll Be Doing

• Managing shared inboxes and day-to-day office administration
• Handling inbound and outbound calls with clients and suppliers
• Supporting billing processes and helping chase outstanding invoices
• Checking customer agreements against supplier invoices to ensure everything reconciles correctly
• Flagging discrepancies and helping resolve any issues
• Supporting marketing campaigns, including customising materials using Canva templates
• Keeping CRM and contact information accurate
• Supporting the Managing Director with organisation, follow-ups and coordination
• Working with existing processes and SOPs — and helping improve them over time

At Red Penguin IT, we value:

• Trust over micromanagement
• Clear processes — but with room to improve them
• Professionalism without corporate stuffiness
• Supportive teamwork in a small business where everyone counts

You won’t be responsible for producing accounts or VAT returns, but you’ll play an important role in ensuring billing accuracy and smooth commercial operations.

Skills & Experience

Essential

• Confident and professional telephone manner
• Strong organisational skills and attention to detail
• Comfortable working independently and taking initiative
• A natural problem-solver who enjoys improving how things work
• Good written and verbal communication skills
• Confidence learning and using business systems

Desirable

• Experience in an admin, office support or marketing support role
• Familiarity with Canva, CRM systems or service management tools
• Exposure to invoicing, reconciliation or commercial checks
• Experience with Xero or similar accounting software

(Training will be provided on our systems.)

About Red Penguin IT

Red Penguin IT is a growing IT services business based in West Bridgford, supporting local SMEs with a friendly, practical and personal approach to technology.

We pride ourselves on being down-to-earth, professional and easy to work with — both for our clients and for our team.

We’re small enough that everyone’s contribution genuinely matters, but established enough to offer stability, structure and clear processes.

If you’re looking for a role where you’re treated like a capable adult, not just a pair of hands, this could be a great fit.

Next Steps

If this sounds like the right opportunity for you, we’d love to hear from you.

Our agent Hiring  People will be in touch with your directly