General Manager – Luxury Retail & Hospitality
Central London
£70,000–£80,000 + bonus

We are looking for a polished, hands-on General Manager to lead a prestigious, heritage-inspired luxury retail and hospitality operation in London.

This role combines boutique retail, a restaurant, and exclusive events, offering the chance to drive revenue, shape the customer experience, and grow the business in the UK.

The Role:
• Lead the London operation across retail and hospitality experiences, ensuring exceptional service and premium presentation.
• Manage a team of c.25, overseeing recruitment, training, and development – this will be split over 2 sites
• Own financial performance, driving retail and hospitality revenue, managing budgets, and monitoring KPIs.
• Develop and expand the hospitality arm: host events, build partnerships, and create unique experiences.
• Work closely with international leadership to maintain brand integrity and operational alignment.
• Introduce structure and process to UK operations while respecting the brand’s heritage and style.

Who You Are:
• Experienced in luxury retail and high-end hospitality, with a strong commercial mindset and revenue focus.
• Polished, professional, and confident, able to represent the business to VIPs, clients, and partners.
• Proven leadership experience managing and developing high-performing teams.
• Commercially astute, with experience managing P&L, budgets, and operational KPIs.
• Passionate about premium customer experiences and creating memorable moments.
• Experience in food & beverage alongside retail is highly desirable.
• Alignment with sustainability and ethical practices is essential.
• Multisite experience is essential.

Sounds like you or someone you know? Kate@corecruitment.com