Director of Operations – New York, NY – Up to $150k + Bonus

Our client, a growing unique quick service restaurant group, is seeking a Director of Operations to lead strategy, standardize systems, and drive operational excellence across multiple units.

This role is ideal for a business-minded operator with strong leadership skills and a passion for developing teams, optimizing performance, and supporting brand growth.

Responsibilities:

• Lead overall operations strategy, ensuring consistency and efficiency across all units.
• Implement and maintain standardized operating procedures, ensuring brand standards are met.
• Drive cost control initiatives, manage budgets, and analyze financial performance to maximize profitability.
• Oversee asset management and preventive maintenance programs to reduce downtime and extend equipment life.
• Identify training needs and create development plans to enhance team performance.
• Support brand initiatives, marketing efforts, and system improvements to elevate guest experience.
• Continuously review processes and introduce improvements for greater operational efficiency.

Requirements:

• Proven experience in multi-unit restaurant operations is a must
• We are looking for Director's who have full service restaurant experience, not just QSR!
• Knows how to manaage managers, and build a supportive environment
• Strong financial acumen with a focus on budgeting, forecasting, and cost control.
• Hands-on operator with strong problem-solving and organizational abilities.
• Proficiency in POS and back-office systems, including Excel and operational analytics.

Due to the volume of application, we may not be able to provide feedback to all applicants.

If you haven’t heard from us within 2 weeks, please consider your application unsuccessful.

Nevertheless, feel free to reach out!