Director of Operations – Trendy Restaurant Group

London

Up to £100,000 + performance bonus

We are seeking an experienced and commercially driven Restaurant Group Director to lead the strategic and operational performance of a growing multi-site restaurant group across London.

This is a senior leadership role responsible for driving operational excellence, profitability, brand standards, and team development across a portfolio of high-performing venues.

Reporting directly to the ownership/board, the Restaurant Group Director will oversee multiple sites and senior management teams, ensuring consistent delivery of exceptional guest experiences while maximising commercial performance.

Responsibilities:

• Leading and mentoring General Managers across the group
• Driving revenue growth, cost control, and profitability across all locations
• Developing and executing group-wide operational strategies
• Maintaining brand standards, service quality, and operational consistency
• Overseeing new site openings and expansion opportunities
• Working closely with finance, marketing, and HR teams
• Building a strong leadership culture across the business
• Monitoring KPIs and implementing improvements where required

Requirements:

• Proven experience in a senior multi-site leadership role within hospitality
• Strong commercial acumen with a track record of improving profitability
• Experience managing multiple premium or high-volume restaurant sites
• Exceptional leadership and team development skills
• Strategic thinker with a hands-on operational approach
• Experience supporting growth, new openings, or scaling hospitality businesses is highly desirable