Customer Service Administrator





As Customer Service Administrator you will joining a small, busy service team.

The role is based on site in Buckingham, is full time and permanent offering a salary of up to £26,000.

Working for a highly successful business who have worked in the garage equipment sector for decades.


Purpose of the role:


Supporting the service team providing high levels of customer service, maintaining the database and administration.


Key Accountabilities of the Customer Service Administrator:




  • Be first point of contact for customers




  • Providing high levels of customer care over the phone and via email




  • Liaise with customers, resolving any queries quickly and efficiently




  • Generate system based quotes and invoices




  • Support with coordinating service administration




  • Contact customers to confirm proposed dates and obtain order numbers for scheduled work




  • Maintain database all customer records




Skills Required for the Service Administrator:




  • Confident customer services skills




  • Methodical approach used to managing a busy workload




  • Administration experience within an office environment




  • Solid IT skills including MS Office




  • Excellent communications skills




  • Organised approach to work, able to work on multiple tasks at the same time




  • High levels of accuracy and attention to detail




  • Adaptable in a changing environment




What's in it for you?




  • A salary of up to £26,000




  • Monday to Thursday 8.30 am to 5.00 pm with an hour for lunch, Friday 8.30 - 4.30 with 30 min lunch




  • 22 days hol +bank hols, increasing with service




  • Training, support and development




  • Working for a successful, established business




  • Private healthcare for you and your family after six month probation














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