Care Coordinator – Dereham

We are looking for an organised and proactive Care Coordinator to join our client’s friendly and dedicated team based at their Dereham office.

This is a rewarding opportunity to play a key role in ensuring the smooth delivery of high-quality, person-centred care to individuals with complex healthcare needs in the community.

About the Role

As a Care Coordinator, you will be responsible for planning and coordinating care packages, ensuring that the individuals we support receive consistent, safe, and effective care.

You will work closely with our nursing team, support workers, service users, and external professionals to maintain excellent standards across all services.

This role is ideal for someone who thrives in a fast-paced environment, has strong organisational skills, and is passionate about making a positive difference in people’s lives.

Key Responsibilities

• Coordinate and manage care packages to meet individual needs
• Create and maintain staff rotas, ensuring continuity of care
• Allocate support workers to assignments based on skills and availability
• Act as a point of contact for service users, families, and staff
• Support the onboarding of new care packages
• Liaise with healthcare professionals, commissioners, and internal teams
• Monitor service delivery and respond to any issues or changes in care needs
• Maintain accurate records and ensure compliance with company policies and regulatory standards
• Support recruitment, onboarding, and ongoing supervision of support staff

What They are Looking For

• Previous experience in a care coordination, scheduling, or similar role within health or social care
• Strong organisational and time management skills
• Excellent communication and interpersonal abilities
• Ability to work under pressure and manage multiple priorities
• A good understanding of person-centred care
• IT literacy and confidence using scheduling systems
• A proactive and solution-focused approach

Desirable Skills & Experience

• Experience working with individuals with complex care needs
• Knowledge of community care services
• Experience supporting or supervising care staff

What’s on Offer

• Company pension
• Mileage allowance
• Mobile phone and laptop provided
• Generous annual leave plus bank holidays
• Wellbeing days
• Ongoing training and development opportunities
• Supportive and collaborative working environment

Additional Requirements

• Full UK driving licence
• Right to work in the UK

If you are a motivated individual who is passionate about delivering high-quality care and ensuring everything runs smoothly behind the scenes, we would love to hear from you.