Chief Operations Officer – Hospitality, Hospitality, retail £150/170k

Location: London

Candidates must be London-based

Do you understand, leisure, hospitality and retail, can you help with this start up?

can you add value and structure to this one-of-a-kind business coming to London… your chance to work in an independent, founder, leader and help bring this vision to life

This is a rare opportunity to join a dynamic and growing hospitality business.

The group is at the growth stage building on this new reputation to bring this new concept to London, and help with the next phase of growth, strategy, and long-term vision.

The founders are looking for a commercially driven and people-first COO who can help steer the business forward, drive sales performance, strengthen operations, and elevate the overall customer experience across the venues, two venues.

This is a genuine opportunity to have a major impact on the direction of the business, if you like the crazy world of hospitality and you can manage up and down this could be for you, have you been exposure to large scale events in London, then keep reading?

The Chief Operations Officer Role:

• Drive commercial growth, increase sales performance, and identify new revenue opportunities across the estate.
• Oversee day-to-day operations while empowering senior leadership teams to deliver exceptional guest experiences.
• Support the continued evolution of the concept, ensuring operational excellence and consistency across all venues.
• Work closely with the founders to shape the long-term growth strategy and future expansion plans.
• Build high-performing teams and create a culture that attracts, develops, and retains top hospitality talent.
• Deliver clear leadership across operations, people, marketing, sales, and customer experience.
• Help refine the business proposition and strengthen its market position within the competitive London hospitality scene.

Who We’re Looking For:

• Proven senior hospitality leader (COO, Managing Director, or similar) with strong multi-site experience.
• Strong background within bars, premium hospitality, events or late-night hospitality businesses.
• Commercially driven with a proven ability to grow sales and drive business performance.
• Inspirational people leader who can build culture and lead large operational teams.
• Strategic thinker with experience helping shape long-term business direction and growth.
• Entrepreneurial mindset with the ability to balance big-picture thinking and hands-on leadership.

This is a standout opportunity for a highly capable operator who wants to make a genuine impact in a growing, ambitious hospitality business.

Contact Stuart Hills or call 0207 790 2666 to hear more