Project Transformation Director

Project Transformation Director

Hybrid (3 days in their London office)

Paying between 90,000-110,000, depending on experience.

An established Managed Services Provider (MSP) is seeking an experienced Project Transformation Director to lead a high-impact programme of strategic initiatives focused on improving operational performance and driving commercial outcomes across the business.

This is a senior leadership position with responsibility for delivering a portfolio of 36 transformation projects within a wider enterprise change programme.

The role sits at the heart of the organisation, working in close partnership with Financial Planning & Analysis (FP&A) teams to ensure initiatives are commercially aligned, deliver measurable value, and support sustainable growth.

A key priority will be the enterprise-scale implementation of Halo ITSM, alongside a broader transformation agenda covering systems, processes and organisational capability.

The role also includes supporting ongoing mergers and acquisitions (M&A) activity, ensuring successful integration of acquired businesses into the operating model.

Key Responsibilities

• Lead and deliver a complex portfolio of over 30 transformation projects, ensuring alignment to time, cost and quality objectives


• Own the delivery of a large-scale Halo ITSM implementation, driving adoption and business value


• Partner with FP&A teams to align programme delivery with financial targets, investment cases and performance tracking


• Establish and enhance PMO governance, reporting and delivery frameworks


• Support post-merger integration activities, aligning systems, processes and delivery approaches


• Drive a culture of delivery excellence, accountability and continuous improvement


• Build strong relationships with senior stakeholders across technology, operations and finance

What We're Looking For

• Proven experience as a Transformation Director, PMO Director, Senior Programme Manager or Portfolio Director within a complex environment


• Strong track record delivering large-scale, multi-project portfolios


• Experience within Managed Services, IT Services or technology-driven organisations


• Hands-on experience delivering enterprise ITSM implementations (Halo experience desirable)


• Strong understanding of financial governance and FP&A alignment


• Experience supporting or leading M&A integration programmes


• Excellent leadership, stakeholder management and communication skills


• Ability to operate strategically while maintaining close oversight of delivery

Hybrid (3 days in their London office)

Paying between 90,000-110,000, depending on experience.

Must be eligible to work in the UK.