Care and Support Assessor

Position: Care and Support Assessor

Location: Swindon
Salary: £26,790.40 Additional earning potential
Hours: 08:30am - 17:00pm Working 40 hours per week over five days, inclusive of weekend requirements.
No on-call responsibilities

FULL UK Driving Licence Require & Access to own Vehicle Required

As a Support Assessor you are responsible for assessing new and existing customers, developing and reviewing person-centred support plans, and ensuring support services are tailored to individual needs, goals, and outcomes.

The role involves working closely with customers, families, support staff, and external professionals to ensure high-quality, safe, and effective support that promotes independence, choice, and wellbeing.

Key Responsibilities

As a Care and Support Assessor, you'll play a pivotal role in delivering strength-based care that promotes independence and well-being.

Your responsibilities will include:

• Conduct assessments for prospective and existing customers to identify needs, risks, preferences, strengths, and desired outcomes.


• Develop, implement, and regularly review person-centred support plans that reflect each customer's individual requirements and goals.


• Ensure support plans promote independence, dignity, choice, inclusion, and wellbeing.


• Complete risk assessments and ensure appropriate control measures are in place.


• Review and update support plans promptly following changes in customer needs or circumstances.


• Involve customers, families, advocates, and relevant professionals in the assessment and support planning process.

What We're Looking For

• At least 12 months' experience in care delivery.


• A Level 2 qualification (or equivalent) in Health & Social Care (Desirable)

• Someone who enjoys working in a structured office environment and takes pride in staying organised.


• A strong team player with excellent communication and organisational skills.


• Experience or confidence in writing and reviewing person-centred care plans.


• The ability to build positive relationships and interact professionally with clients, families, and colleagues.


• A flexible, proactive approach and the ability to adapt quickly, as no two days are ever the same.


• Excellent attention to detail and the ability to prioritise effectively.


• A genuine passion for making a meaningful difference in people's lives through thoughtful, high-quality care planning.

Why Work with Us?

First City is a leading provider of high-quality community care, rated Outstanding by the CQC.

Our dedicated and successful team is committed to empowering people to achieve their goals through a holistic, strength-based approach, supporting individuals to live independently and remain in the comfort of their own homes while receiving exceptional, person-centred care.

At First City, we value our team and offer a wide range of benefits to support your growth and well-being:

• Access to the Blue Light Card discount scheme.


• Motor maintenance discount


• 28 days annual leave inclusive of Bank holidays.


• Employee Assistance Programme (Health Assured).


• Additional industry-recognised training to enhance your skills.


• Workplace pension


• Refer a friend scheme—earn rewards for bringing talented individuals to the team.

Please note: All positions are subject to satisfactory references, an enhanced DBS check, and full completion of mandatory training.

Ready to Make a Difference?

If you're passionate about delivering outstanding care and want to develop your career with a supportive and forward-thinking team, we want to hear from you!

Apply now and take the next step in your career with First City Nursing Services.

Not quite right for this role? Our team may direct you to another opportunity better suited to your experience.