Customer Sales Executive

We're working with an established, international business looking for a Customer Sales Executive to join its friendly, fast-paced team on a full time, permanent basis.

This is a great opportunity for someone who enjoys speaking to customers, building relationships and turning enquiries into sales.

You'll be helping customers find the right products, preparing quotations and making sure every interaction is a positive one, while playing an important part in the team's sales performance.

What will you be doing?

• Handling inbound customer calls and processing orders accurately and efficiently


• Responding to customer enquiries and quotation requests by phone and email


• Preparing tailored quotations by understanding customer needs and recommending suitable products


• Identifying opportunities to upsell, cross-sell and suggest alternative products to increase sales


• Following up on quotations to help convert opportunities into orders


• Keeping customer records and order information accurate and up to date


• Working closely with sales, production, warehouse teams and external suppliers to deliver excellent customer service


• Managing incoming enquiries through an email management system and keeping on top of your workload


• Working towards individual and team targets, including sales revenue and quotation conversion

What are we looking for?

We'd love to hear from people who have:

• At least one year's experience in a busy customer service or customer sales environment


• Previous sales experience and a track record of working towards targets


• Confident communication skills, both over the phone and in writing


• A customer-first approach, with the ability to build rapport and understand what people need


• Strong attention to detail and good organisational skills


• A proactive attitude, with the confidence to spot opportunities and follow things through


• Good IT skills, including Microsoft Office

Most importantly, you'll enjoy working as part of a team, take pride in getting things right and be motivated by delivering a great customer experience while helping to grow sales.

What's in it for you?

Competitive salary plus commission and excellent benefits.

You'll also be joining a well-established business with a strong product offering, a collaborative team environment and the opportunity to develop your customer sales skills.

If you're commercially minded, enjoy building customer relationships and want a role where customer service and sales go hand in hand, we'd love to hear from you.