Receptionist

Job Description:

Our client, a global investment firm, has an exciting permanent opportunity for a Receptionist based in their office in Edinburgh.

In this varied role you will be the first point of contact for visitors and colleagues and will deliver a warm, professional and seamless experience that reflects our client's high standards.

The role is fast-paced and hands-on, and no two days will look the same.

• A warm, approachable, professional and friendly manner


• Excellent customer service skills


• A proactive, helpful, can-do attitude


• A highly collaborative approach


• A strong focus on exceptional customer care


• Strong organisational abilities and impressive attention to detail


• Confidence using technology


• Experience with room booking systems


• A background in hospitality or five-star service environments would be beneficial


• Prior corporate receptionist experience


• The ability to bring transferable skills into a corporate setting

• Delivering a warm, professional and seamless experience for all visitors and colleagues.


• Checking in visitors using the visitor management system.


• Handling enquiries in person, by phone and by email, promptly and professionally.


• Advising and directing guests with a good knowledge of the building's facilities.


• Managing meeting room bookings and carrying out room checks.
  
  You will work with facilities management and technical colleagues to make sure rooms are set up correctly, and keep reception and meeting areas clean and tidy.


• Arranging transportation and handling additional requests, such as restaurant recommendations.


• Operating room booking systems and coordinating with facilities and technology teams.


• Liaising with caterers and hospitality teams for in-house catering.


• Working flexibly within a team to maintain high standards, and communicating effectively between reception desks and with hospitality teams.


• Providing cover and assistance as needed.


• Performing evacuation officer duties.

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Core-Asset Consulting Limited.

Registered in Scotland, company number SC282072.

Registered office: 37 Melville Street, Edinburgh, EH3 7JF.