People and Culture Manager

£50,000-£60,000 + Benefits

Salisbury

An exciting opportunity to shape the people agenda of a growing, established business

We are recruiting a People & Culture Manager for a successful retail business with a strong heritage, loyal teams and ambitious plans for growth.

With an expanding network of retail locations, the business is entering an exciting new chapter.

We are looking for a hands on, commercially minded people professional who can help shape its future while protecting the values and culture that have made it successful.

This is a newly created role, reporting directly to the Managing Director, offering a genuine opportunity to influence the business, develop its people and build the foundations for sustainable growth.

The role:

As People and Culture Manager, you will take ownership of the people agenda across the business, working closely with senior leaders, retail managers and production teams.

This is not a desk based HR role.

You will be highly visible across the business, building relationships, coaching managers and introducing practical, consistent people processes that make a real difference.

• Leading recruitment, strengthening the employer brand and developing effective onboarding processes to support business growth
• Coaching managers, identifying future leaders and creating clear development and career progression opportunities
• Helping shape the company's values and behaviours, leading colleague engagement initiatives and creating a positive, supportive working environment
• Supporting managers with people matters, overseeing employee relations and managing the relationship with an external employment law specialist
• Introducing and improving HR, recruitment and training systems, ensuring consistent and effective people practices
• Developing people plans for new site openings and using people data to improve retention, performance and employee experience

Experience:

• We are looking for someone who combines strong HR knowledge with a genuine passion for people and an understanding of the realities of a busy operational business
• Proven experience in a senior HR, People and Culture or people management role
• Experience within a multi-site retail, hospitality, food or similarly fast-paced operational environment
• Strong knowledge of UK employment law and employee relations
• A track record of coaching managers and developing teams
• Experience improving or implementing HR systems and people processes
• The confidence to influence senior leaders while remaining approachable and practical
• Strong organisational, communication and problem solving skills
• A commercial mindset and the ability to turn people initiatives into measurable business improvements
• A CIPD qualification would be advantageous but is not essential