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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: Project Administrators play a crucial role in ensuring the smooth execution and success of projects by providing essential administrative support in collaboration with Construction Managers and Field Representatives throughout various project phases.
Specifically, the Business Operations Project Administrator is tasked with managing and coordinating all administrative aspects for an array of project types.
This includes services like Patch and Repair, Patch and Repair Plus, General Contracting, Safety Patch and Repair, Building Envelope services, IAQ Services (both standalone and integrated with General Contracting), Job Site Inspections, Roofing Advisor Days, Consulting, Diagnostics, TRACE, ACT, and several emergency repair services. Key responsibilities encompass managing contractor payables, handling customer billings and receivables, ensuring compliance with standards and policies, applying book pricing and WTI documentation policies, overseeing commission and discounting policies, processing change orders, document management, financial data entry, and coordinating communications with Field Resources and Customers as required. Success in this role requires a high level of professionalism, strong organizational and prioritization skills, effective time management, and proficiency in relevant technology and software.
Excellent interpersonal, written, and oral communication skills, coupled with meticulous attention to detail, accuracy, and a self-motivated attitude, are vital.
The administrator must work effectively both independently and as part of a team, demonstrating the ability to collaborate with customers, field staff, and various internal stakeholders. This position involves regular interaction with multiple departments and teams, including General Services, General Contracting field operations, Field Representatives, Business Operations, IT, Finance/Accounting, Warranty, Tremcare, Sales, Accounts Payable, Credit, and Products.
Given the dynamic and fast-paced nature of the role, flexibility and adaptability are essential, as the Project Administrator must navigate and respond to evolving project requirements and organizational needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Project Administrator plays an integral role in the project lifecycle by validating, organizing, and ensuring compliance for all project documentation and financial processes.
Upon receiving SAP Sales Order information from Customer Service Representatives, the administrator confirms all compliance requirements based on the WTI Price Book Policy/Procedures and Contract Management Policy, completing checklists to ensure data accuracy and completeness.
Key responsibilities include managing critical project documents, such as vendor applications, subcontracts, purchase orders, Master Service Agreements, specifications, certificates of insurance, payment and performance bonds, prevailing wage rates, certified payroll reports, and state-specific compliance documentation.
Project Administrators also facilitate and manage compliance submissions as needed. This role includes dispatching service orders to WTI Technicians, tailored to the specific project type.
For General Contracting projects, the administrator provides WTI Superintendents with essential service orders and field report links to streamline daily reporting.
Additionally, they maintain a comprehensive tracking spreadsheet for all projects, providing up-to-date project insights. Throughout each project, the Project Administrator coordinates with Construction Managers, Field Representatives, field technicians, customers, and management to ensure seamless operations.
Project management duties cover tracking time and expenses, managing payables over 30 days, monitoring plan versus actual costs, verifying that all documents (such as bonds, insurance, and submittals) are submitted and approved, ensuring costs align with budget expectations, and validating all projects older than 90 days. This role includes preparing customer invoices with accuracy and timeliness, adhering to book pricing, time and materials (T&M), not-to-exceed (NTE) limits, lump-sum pricing, and customer-specific billing requirements.
Project Administrators must understand and apply WTI's commission and discount policies when processing invoices across both General Contracting and General Services.
They also review projects for job closeout audits, updating planned versus actual costs, and completing a job closing checklist for final approval. The Project Administrator is essential to ensuring that WTI's policies and procedures are followed precisely, maintaining accurate financial data for reporting at month-end, quarter-end, and fiscal year-end.
This role requires a comprehensive understanding of WTI's operational, financial, and compliance frameworks to support accurate project execution and reporting.
OTHER REQUIRED DUTIES:
Project Management within the following technology platforms, Salesforce, e-Builder, RoofSnap, OLI, Smartsheet, WTI Quick Price App, Concur Hours to Day Conversions Calculating Market Price Weekly backlog meetings Review and resolve customer disputes Manage tech service expenses Assist with travel and hotel arrangements for maintenance and repair routes Coordinate larger supply and equipment purchases, arrange pickup, payments and cost allocation Coordinate material orders Review and process Readsoft workflow items Monitor daily, weekly and monthly reports Customer/Vendor Billing Portals Bi-weekly Project Review Meetings Payment Reconciliation Report low margin jobs Facilitate effective communication Process Implementation Reviews Assist in the preparation of project presentations, reports, and other project-related materials Problem Solving Conflict Management Escalation of concerns and issues Archive Project files as necessary Participate in special projects when necessary
EDUCATION:
Business Management/Administration or equivalent combination of education and experience.
EXPERIENCE: 4-7 years related experience and/or training Project Administration/Management, Construction Accounting, Sarbanes-Oxley, public procurement or job order contract, prevailing wage
OTHER SKILLS AND ABILITIES:
Ability to handle multiple tasks, prioritize effectively, and manage time efficiently. Keeping records, documents, and project files organized and easily accessible. Excellent written and verbal communication skills to interact with team members, stakeholders, and clients. Proficiency in project management software, as well as standard office applications like Microsoft Office (Word, Excel, PowerPoint). Capacity to identify potential issues early on and proactively seek solutions or escalate problems as needed. Ability to think critically and adapt to changing project conditions. Understanding of project budgets, cost tracking, and financial reporting. Ability to assist with financial documentation, such as purchase orders, invoices, and expense reports. Strong time management skills to handle project deadlines and ensure timely task completion. Ability to manage time effectively in a fast-paced environment. Ability to work well with a diverse group of people, from team members to external vendors. Skill in fostering a collaborative, respectful work environment. Strong focus on meeting the needs of clients and stakeholders, understanding project requirements, and keeping them updated on project progress. Ability to resolve conflicts and keep the team working toward common goals. Handling disputes diplomatically and maintaining positive relationships among project team members. Knowledge of State prevailing wage, DB and SCA
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-03-08 06:07:19
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division.
The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality.
The Divisional Inspection/Warranty Administration Manager will work to achieve continuous improvement initiatives and promote inspection quality throughout their respective division.
This position will report directly to the Director of Inspections and Warranty.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for all WTI inspection services, warranties, and leak call administration within a specified division (Eastern US, Central US, or Western US & Canada).
These divisions include multiple WTI operating regions and cover approx.
15-20 states per division. This position will have direct supervision over a team of 5+ administrative/scheduling personnel and be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc.
This individual should be comfortable leading a team of people and understand the basic principles of change management.
This individual needs to have critical thinking skills and the ability to identify broken items and have a vision of continuous improvement. This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.) This individual should be comfortable developing and giving presentations for training purposes and reporting to management monthly or as requested.
This individual will have overall responsibility for tracking and managing turnaround times within your division, inspection pricing reviews (new and renewal), past due inspections, inspection margin reviews, leak call backlogs, and warranty backlogs. Responsible for communicating any price book, commission changes, etc.
out to the team of direct reports.
Monitors and supervises the timely processing of information for the TremCare and Warranty services Maintains TremCare databases, with a focus on being able to access information quickly and accurately Provide training and documentation on how to create equipment records, and other department products Manage SAP reports documenting open TremCare's and Warranties and ensuring closed orders Responsible for proposal tracking and awards for strategic alignment.
This individual will be responsible for helping support Request for Proposals (RFPs) within the division.
This could include but is not limited to providing field resource maps to the proposal group, reviewing response time commitments, working with the Director of Inspections and Warranty and RBM on pricing/travel expenses, etc.
Tracking and planning for upcoming inspections and inspections in the pipeline in conjunction with the Inspection Scheduler who will report to this role.
This individual should have a good understanding of systems and field technology.
Effectively field system issues from direct reports and/or WTI field team and communicate those effectively and precisely over to the Systems Director/Team for continuous improvement. Identify resource or employee concerns and act timely to resolve and engage appropriate HR or WTI management.
Ensure documentation on employee issues is prompt and submitted to HR.
Establish, define, and communicate a clear strategic direction and targets for goal attainment for the team. Maintains a high level of customer service by quick and accurate responses to inquiries. Act as an agent of change and improvement and adapt quickly to changing business priorities. Identify process gaps or areas for process improvement. Implement and communicate customer contract requirements where applicable. This is a newly created position that will be instrumental in the development and implementation of standard operating procedures, standard reporting, analytics, training team members, etc. This individual will be responsible for managing the payment problems file and working toward payment resolution with the Tremco credit department on all past-due invoices related to inspections, warranties, and leak calls within your division.
Special projects as designated. Other tasks as assigned by the manager.
OTHER SKILLS AND ABILITIES:
4+ years prior experience in a results-oriented leadership role for a regional, cross-functional team. Prior experience leading a staff in remote multi-state locations. Prior experience clearly defines expectations, articulating ideas, thoughts, and views and providing continual timely, frank, and direct feedback to others. Must have prior hands-on experience with handling business transactions, procedures, and practices including but not limited to, pricing, order entry, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Ability to travel 10-25% to any location required within the US.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Portland, Oregon
Posted: 2025-03-08 06:07:01
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division.
The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality.
The Divisional Inspection/Warranty Administration Manager will work to achieve continuous improvement initiatives and promote inspection quality throughout their respective division.
This position will report directly to the Director of Inspections and Warranty.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for all WTI inspection services, warranties, and leak call administration within a specified division (Eastern US, Central US, or Western US & Canada).
These divisions include multiple WTI operating regions and cover approx.
15-20 states per division. This position will have direct supervision over a team of 5+ administrative/scheduling personnel and be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc.
This individual should be comfortable leading a team of people and understand the basic principles of change management.
This individual needs to have critical thinking skills and the ability to identify broken items and have a vision of continuous improvement. This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.) This individual should be comfortable developing and giving presentations for training purposes and reporting to management monthly or as requested.
This individual will have overall responsibility for tracking and managing turnaround times within your division, inspection pricing reviews (new and renewal), past due inspections, inspection margin reviews, leak call backlogs, and warranty backlogs. Responsible for communicating any price book, commission changes, etc.
out to the team of direct reports.
Monitors and supervises the timely processing of information for the TremCare and Warranty services Maintains TremCare databases, with a focus on being able to access information quickly and accurately Provide training and documentation on how to create equipment records, and other department products Manage SAP reports documenting open TremCare's and Warranties and ensuring closed orders Responsible for proposal tracking and awards for strategic alignment.
This individual will be responsible for helping support Request for Proposals (RFPs) within the division.
This could include but is not limited to providing field resource maps to the proposal group, reviewing response time commitments, working with the Director of Inspections and Warranty and RBM on pricing/travel expenses, etc.
Tracking and planning for upcoming inspections and inspections in the pipeline in conjunction with the Inspection Scheduler who will report to this role.
This individual should have a good understanding of systems and field technology.
Effectively field system issues from direct reports and/or WTI field team and communicate those effectively and precisely over to the Systems Director/Team for continuous improvement. Identify resource or employee concerns and act timely to resolve and engage appropriate HR or WTI management.
Ensure documentation on employee issues is prompt and submitted to HR.
Establish, define, and communicate a clear strategic direction and targets for goal attainment for the team. Maintains a high level of customer service by quick and accurate responses to inquiries. Act as an agent of change and improvement and adapt quickly to changing business priorities. Identify process gaps or areas for process improvement. Implement and communicate customer contract requirements where applicable. This is a newly created position that will be instrumental in the development and implementation of standard operating procedures, standard reporting, analytics, training team members, etc. This individual will be responsible for managing the payment problems file and working toward payment resolution with the Tremco credit department on all past-due invoices related to inspections, warranties, and leak calls within your division.
Special projects as designated. Other tasks as assigned by the manager.
OTHER SKILLS AND ABILITIES:
4+ years prior experience in a results-oriented leadership role for a regional, cross-functional team. Prior experience leading a staff in remote multi-state locations. Prior experience clearly defines expectations, articulating ideas, thoughts, and views and providing continual timely, frank, and direct feedback to others. Must have prior hands-on experience with handling business transactions, procedures, and practices including but not limited to, pricing, order entry, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Ability to travel 10-25% to any location required within the US.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-03-08 06:06:52
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The Divisional Inspection/Warranty Administration Manager is responsible for leading and managing all aspects of all WTI inspection services, warranties, and leak call administration within his/her assigned Division.
The Divisional Inspection/Warranty Administration Manager should be a very detail-oriented and organized professional who can lead a team through changes in operating procedures and contribute to a culture of teamwork and quality.
The Divisional Inspection/Warranty Administration Manager will work to achieve continuous improvement initiatives and promote inspection quality throughout their respective division.
This position will report directly to the Director of Inspections and Warranty.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for all WTI inspection services, warranties, and leak call administration within a specified division (Eastern US, Central US, or Western US & Canada).
These divisions include multiple WTI operating regions and cover approx.
15-20 states per division. This position will have direct supervision over a team of 5+ administrative/scheduling personnel and be required to work with multiple different internal WTI departments and personnel including but not limited to Regional Business Managers, Divisional Directors, National Account Business Managers, Program Managers, Sales Representatives, WTI field employees, WTI Business Operations Administration, etc.
This individual should be comfortable leading a team of people and understand the basic principles of change management.
This individual needs to have critical thinking skills and the ability to identify broken items and have a vision of continuous improvement. This individual should be comfortable managing big data and utilizing/understanding tools to help interpret this data (Smartsheet, Excel, etc.) This individual should be comfortable developing and giving presentations for training purposes and reporting to management monthly or as requested.
This individual will have overall responsibility for tracking and managing turnaround times within your division, inspection pricing reviews (new and renewal), past due inspections, inspection margin reviews, leak call backlogs, and warranty backlogs. Responsible for communicating any price book, commission changes, etc.
out to the team of direct reports.
Monitors and supervises the timely processing of information for the TremCare and Warranty services Maintains TremCare databases, with a focus on being able to access information quickly and accurately Provide training and documentation on how to create equipment records, and other department products Manage SAP reports documenting open TremCare's and Warranties and ensuring closed orders Responsible for proposal tracking and awards for strategic alignment.
This individual will be responsible for helping support Request for Proposals (RFPs) within the division.
This could include but is not limited to providing field resource maps to the proposal group, reviewing response time commitments, working with the Director of Inspections and Warranty and RBM on pricing/travel expenses, etc.
Tracking and planning for upcoming inspections and inspections in the pipeline in conjunction with the Inspection Scheduler who will report to this role.
This individual should have a good understanding of systems and field technology.
Effectively field system issues from direct reports and/or WTI field team and communicate those effectively and precisely over to the Systems Director/Team for continuous improvement. Identify resource or employee concerns and act timely to resolve and engage appropriate HR or WTI management.
Ensure documentation on employee issues is prompt and submitted to HR.
Establish, define, and communicate a clear strategic direction and targets for goal attainment for the team. Maintains a high level of customer service by quick and accurate responses to inquiries. Act as an agent of change and improvement and adapt quickly to changing business priorities. Identify process gaps or areas for process improvement. Implement and communicate customer contract requirements where applicable. This is a newly created position that will be instrumental in the development and implementation of standard operating procedures, standard reporting, analytics, training team members, etc. This individual will be responsible for managing the payment problems file and working toward payment resolution with the Tremco credit department on all past-due invoices related to inspections, warranties, and leak calls within your division.
Special projects as designated. Other tasks as assigned by the manager.
OTHER SKILLS AND ABILITIES:
4+ years prior experience in a results-oriented leadership role for a regional, cross-functional team. Prior experience leading a staff in remote multi-state locations. Prior experience clearly defines expectations, articulating ideas, thoughts, and views and providing continual timely, frank, and direct feedback to others. Must have prior hands-on experience with handling business transactions, procedures, and practices including but not limited to, pricing, order entry, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Ability to travel 10-25% to any location required within the US.
Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-03-08 06:06:48
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JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Project Administrator is responsible for managing all facets of a project's administrative duties for TremCare, TremSource and OLI.
This includes managing payables, customer billings & receivables, field resource & customer communication.
This individual displays a high degree of professionalism, organization and cooperation with customers, field and internal personnel.
This position partners with the Sales Rep, Field Technicians and internal departments such as IT, Finance/Accounting, Sales, Accounts Payable, Credit and Product
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Set up orders and complete all required steps, including the review of job information, follow-up with sales representatives, verify information in SAP, set up equipment record(s), create inspection schedules, and calculate hours allowed per inspection Prepare quotes based on information provided by the Sales Representative Prepare TremCare Agreement, selecting the correct document based on what was sold Finalize: Verify all paperwork has been received, update SAP, assemble reps/customer's package, prepare necessary correspondence, and route to appropriate parties Handle TremCare orders running through General Contracting Handle any changes to document after issuance (including ownership changes) Review job margins, provide renewal pricing and process renewals Prepare accurate and specific customer invoices, enter vendor invoices, contracts, daily invoices, and track job progress Investigate and help resolve credit issues Provide Maintenance Plan/Service Order Assistance for Production Group as needed Implement process improvement, streamline formats, and help in designing/suggesting procedures to reduce redundant paperwork and data entry Develop and maintain effective working relationship with team members, managers and personnel in internal departments whose functions directly and indirectly impact the service level to customers Act as liaison with accounting, field resources, sales force and contractors assisting with questions pertaining to various services Develop and maintain effective working relationship with team members, managers and personnel in internal departments whose functions directly and indirectly impact the service level to customers Build strong relationships with sales force, vendors, contractors and customers through professional demeanor, and timely and accurate handling of daily administrative duties that impact these persons Learn and understand services provided Create Leak Repair Service Orders, log information into Dispatch System and prepare billings
EDUCATION:
Associates degree preferred, or must have equivalent work experience
EXPERIENCE:
Must have at least three years prior experience in a similar role involving customer service and/or admin support function in a sales or technical field environment.
Prior experience with billing, A/R, A/P functions required.
Must have experience in a fast-paced office environment.
OTHER SKILLS AND ABILITIES:
Ability to manage multiple priorities, effective Team Player, self motivated, quick learner Exceptional organization skills Strong data entry skills Ability to anticipate and identify problems and strong initiative in problem solving Superior communication skills with the ability to read, write and communicate fluently in English High degree of flexibility requiring excellent customer service skills and orientation Proficient in spreadsheet, word processing and database necessary Knowledge of SAP a plus
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-03-08 06:06:45
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An opportunity has arisen for a Training Administrator / Training Coordinator to join a well-established waste management and energy production company.
This role offers excellent benefits, hybrid working options and a salary of up to £30,000.
As a Group Training Administrator, you will be responsible for coordinating and administering training activities across the organisation and assistance to the Administration Manager.
You will be responsible for:
* Maintain a comprehensive training calendar.
* Organise and book training sessions as per operational needs.
* Manage training records, certificates, and assessment documents.
* Oversee training matrices to ensure compliance.
* Track and address training needs with managers.
* Liaise with approved training providers and evaluate training effectiveness.
* Assign and monitor online training, escalating non-compliance.
* Support site administrators in training delivery.
* Provide regular training reports to senior management.
What we are looking for:
* Previously worked as a Training Administrator, Training Coordinator, L&D Administrator, HR Administrator, Learning & Development Administrator, health and safety administrator, HSE administrator or in a similar role.
* Strong administrative skills with experience in training coordination.
* Proficiency in Microsoft Office, with the ability to manage data effectively.
* Knowledge of SharePoint administration would be an advantage.
* Strong written and verbal communication skills.
* Good IT skills
Whats on Offer:
* Competitive salary.
* Hybrid working options.
* Opportunities for professional development.
* Supportive working environment within a growing organisation.
This is a fantastic opportunity to make an impact within a dynamic organisation!
Important Information: We endeavour to process your personal data in a fair and transparent manner.
In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message.
For more information see our Privacy Policy on our website.
It is important you are aware of your individual rights and the provisions the company has put in place to protect your data.
If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Type: Permanent Location: Wolverhampton, England
Start:
Duration:
Salary / Rate: £30000 - £30000 Per Annum
Posted: 2025-03-07 17:36:42
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Sacco Mann are recruiting for a hard-working paralegal to join a Private Client department at a highly reputable firm based in Silsden, Keighley.
This role would suit someone who has assisted on Wills and Probate matters previously with over 12 months experience in a private client department.
Our client is long-established and well known for providing an excellent and reliable service to clients.
Joining the Private Client department, you will be providing full administrative support to fee earners including preparing and archiving legal files and documentation, managing fee earners diaries and booking client appointments, preparing client correspondence including audio typing and digital dictation, speaking with clients and third parties over the phone mainly regarding wills and probate matters, preparing client bills, dealing with incoming emails, post and photocopying when required.
To be considered for this role, you will ideally have at least 12 months experience working within a Private Client department and have a good understanding all private client matters.
If you are interested in this Private Client Legal Assistant role in Keighley then please get in touch with Chloe Smith on 0113 467 9783 to find out more information or if you've a CV to hand, please submit this for review.
To hear about other legal opportunities that we have available, please visit our website.
Alternatively, if you know anybody who would be suitable for this role then please let them or us know as we offer a reward for successful referral.
For full terms, please visit our website. ....Read more...
Type: Permanent Location: Keighley, England
Salary / Rate: £22500 - £26500 per annum
Posted: 2025-03-07 11:01:29
