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JOB DESCRIPTION
Job Title: Product Support Representative
Location: Vernon Hills, IL
Department: Product Support
Reports To: Manager, Product Support Group
Direct Reports/Manages others: No
Weekly Schedule: Hours are 8 am - 5 pm.
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
Summary:
As our Product Support Representative, after extensive (paid) training, you will be the go-to problem solver for the end user of RO products.
You will determine each customer's needs, answer their questions, share product information and provide effective solutions to their challenges while delivering exceptional customer service.
This role is perfect for someone who thrives on no two days being the same, who loves solving problems, enjoys educating others and is passionate about providing exceptional customer service.
Check out https://www.rustoleum.com for all the products and brands under the Rust-Oleum umbrella.
Responsibilities:
Communicates with customers by telephone, email, chat or social media channels to provide information about proper selection of products and their use, and to help resolve consumer issues. Utilize product documentation as well as received training to support consumers across a wide assortment of products. Documentation of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Obtain and examine all relevant information to assess validity of problems and to determine possible causes. Collaborate with other departments in the organization on the investigation and documentation of reported issues.
Requirements: This call center is operational from 7am- 6 pm.
Flexible scheduling availability is required to accommodate our customers' needs.
3+ years' experience in customer service, preferably in a call center environment Outstanding listening and communication skills.
Must possesses a strong customer focus Demonstrated ability to successfully 'think on your feet' - to analyze information received and quickly process it to determine what would be the appropriate next step in terms of additional information needed, appropriate resolution, or referral as beyond scope Technical adaptability; should have the ability to learn new software, systems, etc.
easily Ability to incorporate technical knowledge, customer requirements, policy guidelines and situational information to resolve customer issues Salary Range: $23.00 - 25.00/hour, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and generous PTO (vacation/sick days/parental leave).
Rust-Oleum offers 10.5 paid holidays and 1 floating holiday per year.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Vernon Hills, Illinois
Posted: 2025-11-27 14:09:51
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JOB DESCRIPTION
Essential Functions:
Works with staff, customers, and management as needed to ensure accurate company records. Assists in management and development of processes and ongoing programs. Manages inventory levels per departmental inventory reduction strategy. Provides on-call and overtime support as needed in the evenings and other required times as designated by management. Compliance and follow through from trainings regarding RCRA, EPA, OSHA, and other company guidelines and trainings for assigned job duties. Acts in a stewardship capacity for the Company, works as a functional member of the team, has ability to self-direct and self-regulate workday. Participates in all environmental and safety training as required by Federal, State, County, and Local regulations as well as company policies. Suggests improvements for safety and compliance. Member of PSM team. Promptly reports any safety incidents and participates in incident investigations as requested. Maintains entries into time clock system, local HR files and record keeping including new hires, terminations, performance review management and workers compensation administration. Process new business partner set up forms, collaborate with corporate accounting on invoice approvals and questions, monthly accruals. Manage daily procurement of raw materials based on the critical materials report, maintain inventory levels within established minimum and maximum thresholds, record purchase order receipts in the inventory management system, and ensure accurate costing of purchase orders within the requisition system.
Supervise, coach, and motivate staff while fostering professional growth and development.
Minimum Requirements:
Minimum education and experience: a bachelor's degree in business administration or a related discipline or high school diploma and 5 years' experience in a related area, or suitable combination of education and relevant experience as described. Minimum of 10 years of responsible leadership experience in management or supervisory positions. Minimum of 5 years' experience in a manufacturing environment and demonstrated proficiency with administrative functions. Extensive knowledge of commonly used concepts, practices, and procedures within the thermoset polymer industry is a strongly considered asset. Demonstrated comprehensive knowledge of office and facilities coordination and basic leadership and management knowledge. Demonstrated organization, facilitation, communication and presentation skills. Demonstrated ability to serve as a confidential knowledgeable resource to the organization's management team that provides leadership and direction. Ability to prioritize workflow and organize diverse material and ability to handle multiple, competing and changing priorities; ability to perform effectively without supervision and within established time limits and ongoing deadlines. Ability to interact and communicate effectively and professionally verbally and in writing, and to provide exceptional service internally and externally. Demonstrated ability to problem solve and execute job related tasks and project responsibilities independently, exercising judgment in the areas of employee staffing, cost management and team building. High degree of computer proficiency with Microsoft Office applications Displays adaptability in learning the use of relevant software Outstanding interpersonal relationship building and employee coaching and development skills. Exhibit exemplary customer service skills, both with external customers, vendors, visitors, co-workers, and management staff. Written and verbal communication skills should be concise and effective, and employees are expected to aspire to excellence in both daily work tasks and customer service. Maintain professionalism in all interpersonal relationships and exercise confidentiality concerning the affairs of the business. Exhibit willingness to learn, willingness to problem solve, willingness to help others and openly and actively participates in the direction of the Company.
Physical Demands:
While performing the duties of this position the employee is regularly required to sit and talk and hear.
The employee is frequently required to use hands to finger, handle or feel and reach with hands and arms.
The employee is frequently required to stand, walk, bend and reach, and may occasionally ride in a motor vehicle.
The employee must frequently lift and/or move up to 15 lbs and occasionally lift and/or move up to 50 lbs. This position requires wearing of safety glasses, gloves, long pants, and closed-toe shoes; with additional specific PPE depending on the chemicals or materials handled, which could include respirators, hearing protection, or specialized gloves for hazardous substances.
Benefits and Compensation:
The pay range for this role is $70,000 - $90,000.
Please note all pay ranges are broadly stated and any final offer is dependent on factors such as location, direct experience, market guidance, internal equity, among other qualifying criteria permitted by law. The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Richmond, Missouri
Posted: 2025-11-27 14:09:05
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JOB DESCRIPTION
Job Title: Product Support Representative
Location: Kenosha, WI
Department: Product Support
Reports To: Manager, Product Support Group
Direct Reports/Manages others: No
Weekly Schedule: Hours are 8 am - 5 pm.
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry.
We offer a wide range of products including decorative fashion paints, durable industrial roof repair coatings and, of course, our famous rust-fighting formula that started it all.
Summary:
As our Product Support Representative, after extensive (paid) training, you will be the go-to problem solver for the end user of RO products.
You will determine each customer's needs, answer their questions, share product information and provide effective solutions to their challenges while delivering exceptional customer service.
This role is perfect for someone who thrives on no two days being the same, who loves solving problems, enjoys educating others and is passionate about providing exceptional customer service.
Check out https://www.rustoleum.com for all the products and brands under the Rust-Oleum umbrella.
Responsibilities:
Communicates with customers by telephone, email, chat or social media channels to provide information about proper selection of products and their use, and to help resolve consumer issues. Utilize product documentation as well as received training to support consumers across a wide assortment of products. Documentation of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Obtain and examine all relevant information to assess validity of problems and to determine possible causes. Collaborate with other departments in the organization on the investigation and documentation of reported issues.
Requirements: This call center is operational from 7am- 6 pm.
Flexible scheduling availability is required to accommodate our customers' needs.
3+ years' experience in customer service, preferably in a call center environment Outstanding listening and communication skills.
Must possesses a strong customer focus Demonstrated ability to successfully 'think on your feet' - to analyze information received and quickly process it to determine what would be the appropriate next step in terms of additional information needed, appropriate resolution, or referral as beyond scope Technical adaptability; should have the ability to learn new software, systems, etc.
easily Ability to incorporate technical knowledge, customer requirements, policy guidelines and situational information to resolve customer issues Salary Range: $23.00 - $25.00/hour
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and generous PTO (vacation/sick days/parental leave).
Rust-Oleum offers 10.5 paid holidays and 1 floating holiday per year.
We also offer a 401(k) plan after three months of employment.
Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum is an equal opportunity employer.
Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online! ....Read more...
Type: Permanent Location: Kenosha, Wisconsin
Posted: 2025-11-27 14:08:41
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JOB DESCRIPTION
Essential Functions:
Works with staff, customers, and management as needed to ensure accurate company records. Assists in management and development of processes and ongoing programs. Manages inventory levels per departmental inventory reduction strategy. Provides on-call and overtime support as needed in the evenings and other required times as designated by management. Compliance and follow through from trainings regarding RCRA, EPA, OSHA, and other company guidelines and trainings for assigned job duties. Acts in a stewardship capacity for the Company, works as a functional member of the team, has ability to self-direct and self-regulate workday. Participates in all environmental and safety training as required by Federal, State, County, and Local regulations as well as company policies. Suggests improvements for safety and compliance. Member of PSM team. Promptly reports any safety incidents and participates in incident investigations as requested. Maintains entries into time clock system, local HR files and record keeping including new hires, terminations, performance review management and workers compensation administration. Process new business partner set up forms, collaborate with corporate accounting on invoice approvals and questions, monthly accruals. Manage daily procurement of raw materials based on the critical materials report, maintain inventory levels within established minimum and maximum thresholds, record purchase order receipts in the inventory management system, and ensure accurate costing of purchase orders within the requisition system.
Supervise, coach, and motivate staff while fostering professional growth and development.
Minimum Requirements:
Minimum education and experience: a bachelor's degree in business administration or a related discipline or high school diploma and 5 years' experience in a related area, or suitable combination of education and relevant experience as described. Minimum of 10 years of responsible leadership experience in management or supervisory positions. Minimum of 5 years' experience in a manufacturing environment and demonstrated proficiency with administrative functions. Extensive knowledge of commonly used concepts, practices, and procedures within the thermoset polymer industry is a strongly considered asset. Demonstrated comprehensive knowledge of office and facilities coordination and basic leadership and management knowledge. Demonstrated organization, facilitation, communication and presentation skills. Demonstrated ability to serve as a confidential knowledgeable resource to the organization's management team that provides leadership and direction. Ability to prioritize workflow and organize diverse material and ability to handle multiple, competing and changing priorities; ability to perform effectively without supervision and within established time limits and ongoing deadlines. Ability to interact and communicate effectively and professionally verbally and in writing, and to provide exceptional service internally and externally. Demonstrated ability to problem solve and execute job related tasks and project responsibilities independently, exercising judgment in the areas of employee staffing, cost management and team building. High degree of computer proficiency with Microsoft Office applications Displays adaptability in learning the use of relevant software Outstanding interpersonal relationship building and employee coaching and development skills. Exhibit exemplary customer service skills, both with external customers, vendors, visitors, co-workers, and management staff. Written and verbal communication skills should be concise and effective, and employees are expected to aspire to excellence in both daily work tasks and customer service. Maintain professionalism in all interpersonal relationships and exercise confidentiality concerning the affairs of the business. Exhibit willingness to learn, willingness to problem solve, willingness to help others and openly and actively participates in the direction of the Company.
Physical Demands:
While performing the duties of this position the employee is regularly required to sit and talk and hear.
The employee is frequently required to use hands to finger, handle or feel and reach with hands and arms.
The employee is frequently required to stand, walk, bend and reach, and may occasionally ride in a motor vehicle.
The employee must frequently lift and/or move up to 15 lbs and occasionally lift and/or move up to 50 lbs. This position requires wearing of safety glasses, gloves, long pants, and closed-toe shoes; with additional specific PPE depending on the chemicals or materials handled, which could include respirators, hearing protection, or specialized gloves for hazardous substances.
Benefits and Compensation:
The pay range for this role is $70,000 - $90,000.
Please note all pay ranges are broadly stated and any final offer is dependent on factors such as location, direct experience, market guidance, internal equity, among other qualifying criteria permitted by law. The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Richmond, Missouri
Posted: 2025-11-27 14:08:40
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The Job
The Company:
Year on Year Growth.
Great career opportunity.
Part of a larger group.
Established for over 25 years.
The Role of the Clinical Nurse Advisor
Our client sells a range of advanced wound care dressings, absorbents, skin protectants, peak flow meters, gloves, & surgical tapes.
Supporting the territory managers within the territory.
The Clinical Nurse Advisor will provide best in class clinical training in order for our NHS partners to best treat their patients.
The CNAs are tasked with supporting the Sales function with account growth through education, training and account development.
Liaising with TVNs, Procurement, Nursing Homes, Lymphedema Specialists, Practice Nurses, Pharmacists, District Nurses and a range of Key Opinion Leaders.
This will include delivering clinical teaching, conducting audits, running evaluations and working closely with customers to identify areas of improvement and presenting the solutions back to the customers to better improve the position of the products.
Presenting and clinical detailing of products.
Providing clinical training across acute and community sectors to support new formulary inclusions and account development.
Assisting customers with the development of educational materials for their local areas.
Providing education presentations to support local study days and conferences.
Identifying and maximising opportunities and working in collaboration with the Business Development Manager and Territory Manager to achieve commercial success.
Assisting with the development of new products and work with the marketing team to uncover opportunities in the market and improve upon current products available.
Responsible for developing / writing clinical support papers and posters, writing up case studies.
Conducting audits and supporting product evaluations with customers.
Covering South Wales but will need to venture out further when required for business needs
Benefits of the Clinical Nurse Advisor
£34k-£36k Basic + Bonus
Car Allowance
Gov pension
Vitality Healthcare - after 6 months
Mobile
Laptop
25 days annual leave + bank holiday
The Ideal Person for the Clinical Nurse Advisor
Must have an active pin.
Ideally from a clinical wound care background.
However, will look at good clinical people that can make the transition to a more commercial role.
Experience in either hospital and community experience (e.g.
as a District Nurse).
Effective time management skills.
Good communication skills.
Strong presentation skills; including the confidence/impact to present to groups of up to 20 people.
Highly ethical, credible and professional.
Adaptable and flexible approach.
Happy to travel and spend nights away when needed.
If you think the role of Clinical Nurse Advisor is for you, apply now!
Consultant: Rio Barclay
Email: riob@otrsales.co.uk
Tel no.
0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector.
We place all levels of personnel, up to Director across the UK and internationally. ....Read more...
Type: Permanent Location: Cardiff, Newport, Hereford, Gloucester, Worcester, England
Start: ASAP
Duration: Full-Time
Salary / Rate: £34000 - £36000 Per Annum Excellent Benefits
Posted: 2025-11-27 10:39:08
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JOB DESCRIPTION
Summary:
Carboline is looking for a strategic and results oriented Business Development Manager to drive revenue growth and market expansion.
Lead our team in identifying, developing, and closing new business opportunities, leveraging strong relationship-building skills and meticulous attention to detail.
Minimum Requirements:
4-year Business and/or Marketing degree, or minimum 10 years' experience.
Must have a valid Driver's License.
Physical Requirements:
This position requires minimal physical activity.
It may require lifting up to 50lbs on occasion.
May require computer usage for an extended period - up to 8 hours in a day.
Occasional exposure to various chemicals.
May require travel by car and air up to 50%, including nighttime.
Essential Functions:
Conduct preliminary market research and analyze customer purchase behavior to define target groups.
Assemble all necessary product packages, sales training, and support literature to launch an effective market program.
Identify all new products required for penetration and growth in assigned markets.
Develop long-range (3 year) strategic plans for markets of responsibility.
Partner with field sales to cultivate relationships and drive sales growth in both active and prospective accounts.
Assist in training and development of sales representatives.
Identify owners, engineers, architectural and independent specification consultants who specify high performance coatings in region assigned.
Network with the specification community to develop quality, timely project leads.
Coordinate projects with site reps and contractors or fabricator reps to close sales.
Communicate with line management, marketing management, and local sales reps on a consistent basis.
Develop monthly project tracking reports and sales forecasts through SFA tools.
Develop and maintain specifications for engineering firms for regional, national, and international business and for select owner base.
Prioritize the development of new opportunities.
Provide project information to the field on a monthly basis.
Work closely with Director of Sales and Strategic Account Managers.
Maintain committed to the Company's safety and quality programs.
Who We Are:
Carboline is a St.
Louis-based coatings manufacturer with a global reach.
The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world.
Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously.
Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world.
If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions.
Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan.
Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace.
Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best."Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-11-27 06:09:08
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JOB DESCRIPTION
Summary:
Carboline is looking for a strategic and results oriented Business Development Manager to drive revenue growth and market expansion.
Lead our team in identifying, developing, and closing new business opportunities, leveraging strong relationship-building skills and meticulous attention to detail.
Minimum Requirements:
4-year Business and/or Marketing degree, or minimum 10 years' experience.
Must have a valid Driver's License.
Physical Requirements:
This position requires minimal physical activity.
It may require lifting up to 50lbs on occasion.
May require computer usage for an extended period - up to 8 hours in a day.
Occasional exposure to various chemicals.
May require travel by car and air up to 50%, including nighttime.
Essential Functions:
Conduct preliminary market research and analyze customer purchase behavior to define target groups.
Assemble all necessary product packages, sales training, and support literature to launch an effective market program.
Identify all new products required for penetration and growth in assigned markets.
Develop long-range (3 year) strategic plans for markets of responsibility.
Partner with field sales to cultivate relationships and drive sales growth in both active and prospective accounts.
Assist in training and development of sales representatives.
Identify owners, engineers, architectural and independent specification consultants who specify high performance coatings in region assigned.
Network with the specification community to develop quality, timely project leads.
Coordinate projects with site reps and contractors or fabricator reps to close sales.
Communicate with line management, marketing management, and local sales reps on a consistent basis.
Develop monthly project tracking reports and sales forecasts through SFA tools.
Develop and maintain specifications for engineering firms for regional, national, and international business and for select owner base.
Prioritize the development of new opportunities.
Provide project information to the field on a monthly basis.
Work closely with Director of Sales and Strategic Account Managers.
Maintain committed to the Company's safety and quality programs.
Who We Are:
Carboline is a St.
Louis-based coatings manufacturer with a global reach.
The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world.
Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously.
Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world.
If you want to be part of a growing global organization with opportunity for growth, we would like to meet you.
What We Offer:
We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions.
Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan.
Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace.
Individuals with Disabilities and Protected Veterans are encouraged to apply.
"In order to be the best, we must hire the best."Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2025-11-27 06:08:34
