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Data Manager - Birmingham (hybrid)
£70,000 PA
Opportunity for a Data Manager to join a well-known organisation undergoing significant technology transformation.
A reputable, complex organisation with numerous sites, providing services to hundreds-of-thousands across the country.
You'll be joining at a particularly exciting time for the business.
Reporting directly to the Head of IT, you'll be responsible for establishing and leading an enterprise-wide data management capability within a regulated, operationally complex environment.
This is a key role responsible for ensuring organisational data is accurate, trusted, secure and fit for operational, regulatory and strategic decision-making, spanning data strategy, governance, architecture, engineering, reporting and analytics.
Key Responsibilities:
, Build and deliver an enterprise data strategy, aligned to business objectives and measurable outcomes
, Establish robust data governance, ownership, standards, quality controls and prioritisation
, Lead the development of target data architecture, including warehousing, modelling, integrations and pipelines
, Oversee data integrity, security, availability and compliance (including GDPR / Data Protection)
, Manage delivery through internal teams and external partners, including procurement and supplier management
, Recruit and lead a small team (up to 3 data engineers / BI analysts) over time
, Work closely with stakeholders to deliver timely, accurate reporting and actionable insights
, Drive continuous improvement through data quality metrics, audits and process optimisation
Skills & Experience:
, Strong experience in enterprise data management, governance and architecture
, Excellent knowledge of Microsoft data platforms (Power Platform, Microsoft Fabric, Azure data technologies)
, Confident communicator able to translate complex data concepts for senior/non-technical stakeholders
, Experience in regulated, asset-intensive or safety-critical sectors
Salary up to £70,000 PA
The role offers excellent benefits, including free/heavily discounted public transport travel, 25 days holiday (+bank holidays) and an excellent pension scheme. ....Read more...
Type: Permanent Location: Birmingham, England
Salary / Rate: Up to £70000 per annum + plus excellent benefits
Posted: 2026-07-13 11:44:20
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco CPG is an aggressive, growth-oriented company with revenues of over $1 billion.
We are a world leader in solving complex waterproofing and roofing problems for our commercial, institutional, and industrial customers.
If you're looking for a place to build a career, with great benefits, advancement opportunities, technology, people and a commitment to a sustainable future, you've found it with us.
We are currently looking for an innovative Sr.
pricing analyst to increase our business' competitiveness and profitability.
In this role, you will be analyzing pricing data, preparing market share and revenue forecasts, and comparing the outcomes of different pricing strategies.
To ensure success as a Sr.
pricing analyst, you should possess sound knowledge of quantitative and qualitative data analysis methods and experience in a similar role.
An accomplished Sr.
pricing analyst is someone who can translate pricing data into actionable profit-enhancing strategies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
RPM end of month reporting based on brand/region analyzing sales trends & PVM effects on margin.
End-of-month reporting based on select customer list defined by Pricing Manager/Pricing Director (including sales trends + PVM effects).
End-of month reporting on Price Effect including validation/analysis against automated tools to ensure no errors across all reports.
Weekly reporting for low-margin items/transactions across all Tremco brands/regions.
Ad-hoc updates to Pricing Master for new items/item updates including all respective updates to price lists and GM% files.
Build out all load files necessary for Ops team to execute.
Includes maintenance for PowerBI price lists + necessary Sharepoint reference files.
Assist Pricing Manager with data validation/testing regarding PowerBI models/dashboards and major IT projects (RPM One, Tremco Data Lake etc.)
Ad-hoc development of PowerBI models/dashboards.
Identify opportunities where PowerBI can be leveraged to automate manual Excel processes/reports.
Execute ad-hoc queries in SQL and build respective Excel reports.
Prepare and present internal customer facing analytics.
Identify opportunities to improve/streamline existing reporting methods/processes to ensure optimal turnaround times and improve data quality.
Keeping informed on pricing analysis methods and industry trends.
Continued learning on current data science methodologies (Python, Databricks, etc.
Analyzing competitor pricing and market trends to increase market share and profitability.
EDUCATION:
A Bachelor's degree in mathematics, statistics, finance, economics, or in a related field.
A Master's degree in business administration will be advantageous.
EXPERIENCE:
A minimum of two to four years' experience as a pricing analyst in a similar industry.
Experience in Chemical, Building Materials and/or Industrial Product industry experience preferred
SKILLS AND ABILITIES:
Proficiency in business intelligence (BI) software, such as PowerBI.
Experience utilizing pricing in SAP advantageous.
Experience working within Salesforce platform advantageous.
In-depth knowledge of statistical methods and data analysis.
Extensive experience in analyzing pricing strategies and forecasting revenue and market share.
Experience in collaborating on pricing strategies with sales and marketing departments.
Ability to keep abreast of industry trends and develop dynamic pricing tools.
Advanced ability to present pricing analysis reports to relevant stakeholders.
Excellent analytical and communication skills.
OTHER QUALIFICATIONS:
Ability to travel up to 15%
ADDITIONAL INFORMATION:
Primary Role (Summary)
Improving data structures, integration between systems, data reliability/consistency for usage in pricing analytics
Tracking Price realization, leakage and other related KPIs
Supporting design and tracking of price approval process
Supporting deal review and providing guidance and analytics on improving pricing/profitability
Setting and tracking pricing policies, business rules and RACIs
Skills: Behavioral & Technical:
Profitability and growth orientation; does not hesitate in challenging sales force when required; Willingness and mindset to get into details
Strong financial skills to utilize the decision support systems to interface with the sales and marketing organizations to drive specific action plans and programs
Comfortable executing analyses independently in MS Excel
Comfortable with independently accessing and running analyses on data directly from a database (e.g.
via SQL)
Experience with BI or dashboarding technologies (e.g.
Tableau, Power BI) to independently build and manipulate fit-for-purpose reporting
Key Accountabilities / Essential Functions of the Job:
Supporting and refining existing price realization dashboards while spearheading monthly investigations into price performance and providing insights to Pricing Leader and other business leaders
Identifying gaps in current data structures, closing these gaps in collaboration with other business functions
Performing historical price analysis and transactional analysis to continuously track pricing discipline as well as potential for list price changes based on customer willingness to pay
Support tracking of raw material inflation pass through and setting pricing targets working with Procurement, and Finance
Support price list design changes and price setting analytics based on market dynamics, competitive intelligence, historical transactional data in collaboration with Product Marketing and Sales
Support monitoring of pricing approvals and governance processes within the business
The salary range for applicants in this position generally ranges between $75,000 and $90,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2026-07-11 15:09:24
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JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco CPG is an aggressive, growth-oriented company with revenues of over $1 billion.
We are a world leader in solving complex waterproofing and roofing problems for our commercial, institutional, and industrial customers.
If you're looking for a place to build a career, with great benefits, advancement opportunities, technology, people and a commitment to a sustainable future, you've found it with us.
We are currently looking for an innovative Sr.
pricing analyst to increase our business' competitiveness and profitability.
In this role, you will be analyzing pricing data, preparing market share and revenue forecasts, and comparing the outcomes of different pricing strategies.
To ensure success as a Sr.
pricing analyst, you should possess sound knowledge of quantitative and qualitative data analysis methods and experience in a similar role.
An accomplished Sr.
pricing analyst is someone who can translate pricing data into actionable profit-enhancing strategies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
RPM end of month reporting based on brand/region analyzing sales trends & PVM effects on margin.
End-of-month reporting based on select customer list defined by Pricing Manager/Pricing Director (including sales trends + PVM effects).
End-of month reporting on Price Effect including validation/analysis against automated tools to ensure no errors across all reports.
Weekly reporting for low-margin items/transactions across all Tremco brands/regions.
Ad-hoc updates to Pricing Master for new items/item updates including all respective updates to price lists and GM% files.
Build out all load files necessary for Ops team to execute.
Includes maintenance for PowerBI price lists + necessary Sharepoint reference files.
Assist Pricing Manager with data validation/testing regarding PowerBI models/dashboards and major IT projects (RPM One, Tremco Data Lake etc.)
Ad-hoc development of PowerBI models/dashboards.
Identify opportunities where PowerBI can be leveraged to automate manual Excel processes/reports.
Execute ad-hoc queries in SQL and build respective Excel reports.
Prepare and present internal customer facing analytics.
Identify opportunities to improve/streamline existing reporting methods/processes to ensure optimal turnaround times and improve data quality.
Keeping informed on pricing analysis methods and industry trends.
Continued learning on current data science methodologies (Python, Databricks, etc.
Analyzing competitor pricing and market trends to increase market share and profitability.
EDUCATION:
A Bachelor's degree in mathematics, statistics, finance, economics, or in a related field.
A Master's degree in business administration will be advantageous.
EXPERIENCE:
A minimum of two to four years' experience as a pricing analyst in a similar industry.
Experience in Chemical, Building Materials and/or Industrial Product industry experience preferred
SKILLS AND ABILITIES:
Proficiency in business intelligence (BI) software, such as PowerBI.
Experience utilizing pricing in SAP advantageous.
Experience working within Salesforce platform advantageous.
In-depth knowledge of statistical methods and data analysis.
Extensive experience in analyzing pricing strategies and forecasting revenue and market share.
Experience in collaborating on pricing strategies with sales and marketing departments.
Ability to keep abreast of industry trends and develop dynamic pricing tools.
Advanced ability to present pricing analysis reports to relevant stakeholders.
Excellent analytical and communication skills.
OTHER QUALIFICATIONS:
Ability to travel up to 15%
ADDITIONAL INFORMATION:
Primary Role (Summary)
Improving data structures, integration between systems, data reliability/consistency for usage in pricing analytics
Tracking Price realization, leakage and other related KPIs
Supporting design and tracking of price approval process
Supporting deal review and providing guidance and analytics on improving pricing/profitability
Setting and tracking pricing policies, business rules and RACIs
Skills: Behavioral & Technical:
Profitability and growth orientation; does not hesitate in challenging sales force when required; Willingness and mindset to get into details
Strong financial skills to utilize the decision support systems to interface with the sales and marketing organizations to drive specific action plans and programs
Comfortable executing analyses independently in MS Excel
Comfortable with independently accessing and running analyses on data directly from a database (e.g.
via SQL)
Experience with BI or dashboarding technologies (e.g.
Tableau, Power BI) to independently build and manipulate fit-for-purpose reporting
Key Accountabilities / Essential Functions of the Job:
Supporting and refining existing price realization dashboards while spearheading monthly investigations into price performance and providing insights to Pricing Leader and other business leaders
Identifying gaps in current data structures, closing these gaps in collaboration with other business functions
Performing historical price analysis and transactional analysis to continuously track pricing discipline as well as potential for list price changes based on customer willingness to pay
Support tracking of raw material inflation pass through and setting pricing targets working with Procurement, and Finance
Support price list design changes and price setting analytics based on market dynamics, competitive intelligence, historical transactional data in collaboration with Product Marketing and Sales
Support monitoring of pricing approvals and governance processes within the business
The salary range for applicants in this position generally ranges between $75,000 and $90,000.
This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online! ....Read more...
Type: Permanent Location: Beachwood, Ohio
Posted: 2026-07-11 15:08:24
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Core-Asset Consulting is delighted to be recruiting on behalf of a successful financial services firm for an Operational Risk Analyst to join their growing risk function.
This is an excellent opportunity for an operational risk professional to contribute to the continued development and delivery of an enterprise-wide operational risk framework.
You'll work across a broad range of operational risk initiatives, partnering with stakeholders throughout the business to strengthen risk management practices, enhance operational resilience and support effective governance.
The role offers excellent exposure across the organisation and the opportunity to build relationships with senior stakeholders while developing your expertise in a dynamic and evolving risk environment.
Essential Skills/Experience:
At least three years' experience in operational risk management or a related discipline.
Experience supporting operational risk, business continuity or operational resilience activities.
Knowledge of Risk and Control Self-Assessments (RCSAs).
Experience producing or working with risk monitoring and reporting dashboards.
Strong analytical skills with the ability to interpret information, identify trends and recommend practical solutions.
Excellent verbal and written communication skills.
The confidence to challenge stakeholders professionally and constructively, including more senior colleagues where appropriate.
Experience using Governance, Risk and Compliance (GRC) or other risk management systems would be advantageous.
A degree in Finance, Risk Management or a related discipline is desirable but not essential.
Core Responsibilities:
Support the implementation and ongoing delivery of the operational risk management framework.
Review, analyse and report on operational processes, controls and service quality to identify opportunities for improved efficiency and effectiveness.
Partner with business areas to identify, assess and mitigate operational risks, providing guidance on remediation activities and regulatory considerations.
Maintain and update operational risk procedures, guidance documents and supporting tools.
Identify operational and regulatory control weaknesses, escalating risk events where appropriate.
Monitor the organisation's risk and control environment, providing constructive challenge to ensure risks remain within agreed appetite.
Analyse and interpret risk data, presenting findings and recommending practical risk mitigation and process improvement solutions.
Coordinate and support business continuity and recovery exercises, with a focus on operational resilience.
Provide effective challenge and support informed decision-making through robust risk analysis.
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we're committed to protecting and respecting your privacy.
Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.
We may change this policy from time to time, so please check this policy occasionally to ensure that you're happy with any changes.
By engaging with us (either by applying for a job we're advertising, registering through our website, or getting in touch with our business) you're agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users.
For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland. ....Read more...
Type: Permanent Location: Newcastle upon Tyne, England
Start: ASAP
Posted: 2026-07-09 16:06:30
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Are you an experienced Risk Analyst with a background in operational risk management? Do you enjoy working collaboratively across a business to identify, assess and manage risk while supporting a positive risk culture? Let Informed Recruitment help you take the next step in your career with an exciting opportunity to join a respected social enterprise that places governance, resilience and continuous improvement at the heart of its operations.
As a specialist provider of resource to the Housing Technology sectors, we are delighted to be partnering with a leading organisation seeking an analytical and proactive Risk Analyst to support the implementation and ongoing development of its enterprise risk management framework.
The role is offered on an initial six-month fixed term salaried contract with the potential of a permanent contract at the end.
The purpose of the role is to work closely with operational teams across the business to identify, evaluate and monitor risks while providing practical guidance to risk owners.
Your day to day responsibilities will include supporting the delivery of the organisation's risk framework; facilitating risk assessment workshops with business stakeholders; coaching managers on risk management best practice; maintaining and developing risk registers and risk management systems; producing high-quality management information and reports; analysing trends and identifying emerging risks and interdependencies; supporting quarterly reporting to Audit & Risk Committees; coordinating the reporting of risk events; monitoring compliance with risk management processes; providing advice on risk and basic insurance queries; and supporting business continuity planning and testing across the business.
Must Have
Demonstrable commercial experience within an operational or enterprise risk management role.
Experience using corporate risk management software and maintaining risk registers.
Experience facilitating risk assessments, workshops or stakeholder engagement sessions.
Strong report writing and presentation skills.
Good Microsoft Office skills, particularly Excel, Word and PowerPoint.
Nice to Have
IRM qualification or Business-related degree.
Experience supporting business continuity planning and testing.
Understanding of insurance processes within a corporate environment.
As an individual you will be highly organised, analytical and naturally inquisitive, with the confidence to challenge constructively while building strong working relationships at all levels across the business.
You will enjoy interpreting information, solving problems, multi-tasking and helping others embed effective risk management practices.
Alongside a competitive salary, you will receive an excellent benefits package including generous pension contributions, flexible and hybrid working, substantial annual leave entitlement, learning and development opportunities and the opportunity to contribute to a company delivering positive outcomes for communities across the UK.
If you're looking to further your career in enterprise risk within a supportive, value-centric organisation where your work will have a genuine impact, we'd love to hear from you.
Apply today to find out more.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law.
All hiring decisions are made based on merit, competence, and business need.
As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'.
You have the right to object to us processing your data in this way.
For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website. ....Read more...
Type: Permanent Location: London, England
Start: ASAP
Duration: 6 Months
Salary / Rate: £41000 - £47000 per annum + Excellent Benefits
Posted: 2026-07-02 15:41:45
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JOB DESCRIPTION
The Inventory Analyst is responsible for scheduling and planning of production of manufactured items, while maintaining an optimal level of packaging supplies to meet schedule requirements.
Assist in maintaining a balance of inventory to effectively utilize the material, space, and dollars spent while meeting service needs.
Responsibilities
Determine production requirements through utilization of the MRP system (SAP) to view customer demand, forecasts, safety stock and usage.
Create production schedules; Ensure execution of plan through the entire process: from receiving to production to shipping.
Coordinate new item numbers and new packaging with corporate contacts and customers to ensure on-time delivery.
Maintain weekly schedule adherence rates.
Balance high volume runs with customer small batches.
Balance line run time efficiency with customer orders.
Create purchase orders and input inventory adjustments into the MRP system (SAP).
Manage inventory levels to meet production requirements.
Enter purchase orders for packaging and raw materials and place orders with vendors.
Research and resolve discrepancies with raw materials, WIP, packaging, and finished goods.
Contact vendors regarding quality issues with packaging and raw materials.
Cycle counting, managing OWH levels.
Order raw materials for products they are individually responsible for
Participate and contribute to facility improvement teams and daily production meetings.
Provide information and partake in S&OP meetings as needed.
Attend vendor and customer meetings as required.
Communicate monthly production demands to supervisors, Plant Manager, Operations Manager and OEE manager.
Requirements
Bachelor's degree in business or 5 years of equivalent work experience.
5 to 7 years of experience in the relevant field.
PC/Microsoft application knowledge, knowledge of manufacturing processes, SAP experience is a plus.
Supply chain, manufacturing and leadership skills are a plus
Advanced Excel skills would be needed.
Benefits:
Medical, Dental and Vision Insurance
Company Provided Life Insurance
Paid Time Off (PTO)
Company-paid short-term and long-term disability
401(k) plans
Employer-funded pension plan
Tuition Reimbursement
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Type: Permanent Location: Tipp City, Ohio
Posted: 2026-07-02 15:09:48
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JOB DESCRIPTION
The Inventory Analyst is responsible for scheduling and planning of production of manufactured items, while maintaining an optimal level of packaging supplies to meet schedule requirements.
Assist in maintaining a balance of inventory to effectively utilize the material, space, and dollars spent while meeting service needs.
Responsibilities
Determine production requirements through utilization of the MRP system (SAP) to view customer demand, forecasts, safety stock and usage.
Create production schedules; Ensure execution of plan through the entire process: from receiving to production to shipping.
Coordinate new item numbers and new packaging with corporate contacts and customers to ensure on-time delivery.
Maintain weekly schedule adherence rates.
Balance high volume runs with customer small batches.
Balance line run time efficiency with customer orders.
Create purchase orders and input inventory adjustments into the MRP system (SAP).
Manage inventory levels to meet production requirements.
Enter purchase orders for packaging and raw materials and place orders with vendors.
Research and resolve discrepancies with raw materials, WIP, packaging, and finished goods.
Contact vendors regarding quality issues with packaging and raw materials.
Cycle counting, managing OWH levels.
Order raw materials for products they are individually responsible for
Participate and contribute to facility improvement teams and daily production meetings.
Provide information and partake in S&OP meetings as needed.
Attend vendor and customer meetings as required.
Communicate monthly production demands to supervisors, Plant Manager, Operations Manager and OEE manager.
Requirements
Bachelor's degree in business or 5 years of equivalent work experience.
5 to 7 years of experience in the relevant field.
PC/Microsoft application knowledge, knowledge of manufacturing processes, SAP experience is a plus.
Supply chain, manufacturing and leadership skills are a plus
Advanced Excel skills would be needed.
Benefits:
Medical, Dental and Vision Insurance
Company Provided Life Insurance
Paid Time Off (PTO)
Company-paid short-term and long-term disability
401(k) plans
Employer-funded pension plan
Tuition Reimbursement
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Type: Permanent Location: Tipp City, Ohio
Posted: 2026-07-02 15:09:39
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JOB DESCRIPTION
Customer Service Associate / Order Analyst
Key Resin Company
Key Resin Company, a leading manufacturer of high-performance flooring systems, is looking for a Customer Service Associate / Order Analyst to join our team.
We're not your typical manufacturing company.
As a smaller employer, we offer a collaborative, close-knit work environment where you'll know your coworkers by name and feel valued for your contributions.
We take pride in providing excellent benefits, long-term stability, and a strong work/life balance.
Why Join Key Resin?
This is a fantastic opportunity to become part of a stable and growing company with a reputation for quality and customer service.
Our comprehensive benefits package includes:
Medical, dental, and vision insurance
Company-paid life and disability insurance
Generous paid time off
401(k) with company match
Pension plan
Supportive, team-oriented culture
Position Overview
As a Customer Service Associate / Order Analyst, you will play a key role in supporting our customers and internal operations by ensuring accurate order processing and delivering exceptional service.
Key Responsibilities
Provide outstanding customer service to both internal and external customers
Answer incoming phone calls and emails, research issues, and respond in a professional and timely manner
Enter, track, and maintain customer orders with accuracy
Investigate order questions and resolve discrepancies
Place drop-ship purchase orders with vendors
Prepare and send product samples to customers
Qualifications
Minimum of 2 years of customer service experience
Experience in manufacturing or construction industries is a plus
Accounting knowledge is a plus
SAP / ERP experience preferred
Skills & Competencies
Strong customer service focus with a sense of urgency
Excellent attention to detail and organizational skills
Ability to manage multiple tasks and priorities simultaneously
Basic math proficiency, including ratios, fractions, and multiplication
Self-motivated with strong problem-solving abilities
Clear and professional written and verbal communication skills
Willingness and ability to learn our products and industry
Join Our Team
If you're looking for a rewarding role where your work matters, and you want to be part of a company that values its employees and invests in their future, we encourage you to apply.
ABOUT US
Key Resin Company is a high-performance flooring manufacturer.
We offer a wide range of floor coverings and wall systems, concrete repair materials, and maintenance products for industrial, institutional and commercial applications.
Key Resin's objective is to provide contractors and facility owners with quality material, excellent service, and technical expertise.
We offer great opportunities to join a stable, growing company that is family oriented, where you'll know everyone's name, and have a good work/life balance.
We offer a full range of benefits including health insurance, dental, vision, life, disability, paid time off, 401(k) match, and pension.Apply for this ad Online! ....Read more...
Type: Permanent Location: Batavia, Ohio
Posted: 2026-07-01 15:10:35
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JOB DESCRIPTION
Customer Service Associate / Order Analyst
Key Resin Company
Key Resin Company, a leading manufacturer of high-performance flooring systems, is looking for a Customer Service Associate / Order Analyst to join our team.
We're not your typical manufacturing company.
As a smaller employer, we offer a collaborative, close-knit work environment where you'll know your coworkers by name and feel valued for your contributions.
We take pride in providing excellent benefits, long-term stability, and a strong work/life balance.
Why Join Key Resin?
This is a fantastic opportunity to become part of a stable and growing company with a reputation for quality and customer service.
Our comprehensive benefits package includes:
Medical, dental, and vision insurance
Company-paid life and disability insurance
Generous paid time off
401(k) with company match
Pension plan
Supportive, team-oriented culture
Position Overview
As a Customer Service Associate / Order Analyst, you will play a key role in supporting our customers and internal operations by ensuring accurate order processing and delivering exceptional service.
Key Responsibilities
Provide outstanding customer service to both internal and external customers
Answer incoming phone calls and emails, research issues, and respond in a professional and timely manner
Enter, track, and maintain customer orders with accuracy
Investigate order questions and resolve discrepancies
Place drop-ship purchase orders with vendors
Prepare and send product samples to customers
Qualifications
Minimum of 2 years of customer service experience
Experience in manufacturing or construction industries is a plus
Accounting knowledge is a plus
SAP / ERP experience preferred
Skills & Competencies
Strong customer service focus with a sense of urgency
Excellent attention to detail and organizational skills
Ability to manage multiple tasks and priorities simultaneously
Basic math proficiency, including ratios, fractions, and multiplication
Self-motivated with strong problem-solving abilities
Clear and professional written and verbal communication skills
Willingness and ability to learn our products and industry
Join Our Team
If you're looking for a rewarding role where your work matters, and you want to be part of a company that values its employees and invests in their future, we encourage you to apply.
ABOUT US
Key Resin Company is a high-performance flooring manufacturer.
We offer a wide range of floor coverings and wall systems, concrete repair materials, and maintenance products for industrial, institutional and commercial applications.
Key Resin's objective is to provide contractors and facility owners with quality material, excellent service, and technical expertise.
We offer great opportunities to join a stable, growing company that is family oriented, where you'll know everyone's name, and have a good work/life balance.
We offer a full range of benefits including health insurance, dental, vision, life, disability, paid time off, 401(k) match, and pension.Apply for this ad Online! ....Read more...
Type: Permanent Location: Batavia, Ohio
Posted: 2026-07-01 15:09:18
