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JOB DESCRIPTION
DAP is looking to hire Customer Service Representative at our Baltimore, MD Location.
The customer is everything at DAP and our Customer Service Representatives take first class care of them.
They roll up their sleeves and handle anything requested by our field sales reps and our B2B customers (dealers and distributors) that will keep orders on-track and on-time.
Upon completion of the training program, this rep will work 9:30 am - 6:00 pm.
RESPONSIBILITIES:
Engage with our sales reps and B2B customers via various methods, addressing their inquiries, concerns, and requests in a timely and professional manner.
Assist customers in both USA and Canada locations in order status, tracking shipments, and processing returns or exchanges.
Troubleshoot and resolve order issues, collaborating with internal teams as needed to ensure swift resolutions.
Document all customer interactions and maintain accurate records in our system.
Proactively identify opportunities to enhance the customer experience and contribute to process improvements.
REQUIREMENTS:.
Must be able to work 9:30 am - 6:00 pm
High School (or equivalent)
Effective communications skills - verbal and written, SAP experience a plus
Grace under pressure - remain positive and focused to the task at hand
Effective problem-solving skills - quick on your feet and can think outside of the box
Ability to multi-task and prioritize work all with a sense of urgency
Familiarity with use of PC system for order placement, pricing, and distribution and to obtain information relative to customers, orders and products.
Benefits:
Medical, Dental and Vision Insurance
Company Provided Life Insurance
Paid Time Off (PTO)
Company-paid short-term and long-term disability
401(k) plans
Employer-funded pension plan
Tuition Reimbursement
Pay Range
$19 - $22 per hour.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $7.3 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2026-06-28 23:09:36
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JOB DESCRIPTION
DAP is looking to hire Customer Service Representative at our Baltimore, MD Location.
The customer is everything at DAP and our Customer Service Representatives take first class care of them.
They roll up their sleeves and handle anything requested by our field sales reps and our B2B customers (dealers and distributors) that will keep orders on-track and on-time.
Upon completion of the training program, this rep will work 9:30 am - 6:00 pm.
RESPONSIBILITIES:
Engage with our sales reps and B2B customers via various methods, addressing their inquiries, concerns, and requests in a timely and professional manner.
Assist customers in both USA and Canada locations in order status, tracking shipments, and processing returns or exchanges.
Troubleshoot and resolve order issues, collaborating with internal teams as needed to ensure swift resolutions.
Document all customer interactions and maintain accurate records in our system.
Proactively identify opportunities to enhance the customer experience and contribute to process improvements.
REQUIREMENTS:.
Must be able to work 9:30 am - 6:00 pm
High School (or equivalent)
Effective communications skills - verbal and written, SAP experience a plus
Grace under pressure - remain positive and focused to the task at hand
Effective problem-solving skills - quick on your feet and can think outside of the box
Ability to multi-task and prioritize work all with a sense of urgency
Familiarity with use of PC system for order placement, pricing, and distribution and to obtain information relative to customers, orders and products.
Benefits:
Medical, Dental and Vision Insurance
Company Provided Life Insurance
Paid Time Off (PTO)
Company-paid short-term and long-term disability
401(k) plans
Employer-funded pension plan
Tuition Reimbursement
Pay Range
$19 - $22 per hour.
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products.
DAP is part of RPM International Inc., a $7.3 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores.
DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers.
Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online! ....Read more...
Type: Permanent Location: Baltimore, Maryland
Posted: 2026-06-28 23:09:31
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MARKETING MANAGER SOUTHAMPTON UP TO £45,000 + EXCELLENT BENEFITSTHE OPPORTUNITY:We're exclusively partnering with a highly successful, award-winning financial services business that continues to grow and invest in its marketing function.This is an exciting opportunity for an experienced Marketing Manager to join a collaborative and ambitious business where you'll take ownership of a broad marketing remit.
You'll lead an established marketing team, oversee multi-channel campaigns, manage the company website and CRM strategy, deliver engaging email marketing campaigns and play a key role in driving customer acquisition and retention.This is a hands-on role offering genuine autonomy, the opportunity to influence business performance and the chance to work closely with senior stakeholders in a business that values innovation, collaboration and continuous improvement.If you're an experienced Marketing Manager looking for your next challenge in a fast-paced and growing organisation, we'd love to hear from you.THE ROLE:
Managing, mentoring and developing the marketing team.
Delivering integrated marketing campaigns across digital, email, content, social media and events.
Taking ownership of the company website, ensuring it is optimised for SEO, user experience and lead generation.
Managing CRM and marketing automation activity to improve customer engagement and retention.
Planning and delivering targeted email marketing campaigns, including segmentation and customer journeys.
Managing the marketing budget and ensuring strong return on investment.
Monitoring campaign performance and reporting on key marketing metrics.
Working closely with Sales, Product and Customer Success teams to deliver joined-up marketing activity.
Managing external agencies and suppliers to ensure campaigns are delivered to a high standard.
Planning and delivering events that support lead generation and brand awareness.
Continually identifying opportunities to improve marketing performance through data and insight.
THE PERSON:
Previous experience in a Marketing Manager or Senior Marketing Executive position.
Strong experience with CRM systems and marketing automation platforms.
Hands-on email marketing experience, including segmentation and customer lifecycle campaigns.
Experience managing and optimising business websites.
Experience managing marketing budgets.
Strong analytical skills with the ability to make data-driven decisions.
Experience delivering integrated, multi-channel marketing campaigns.
Excellent communication and stakeholder management skills.
A proactive, organised and commercially focused approach.
THE PACKAGE:
Salary up to £45,000 (DOE)
Office Based
25 Days Holiday + Birthday Off
Option to Buy & Sell Annual Leave
Private Medical Insurance
Enhanced Family Benefits
Life Assurance
Employee Discounts & Benefits Platform
Ongoing Training & Professional Development
Regular Team Socials & Company Events
Free Breakfast Every Day
Modern Office Environment
Experience within financial services, professional services or another regulated environment would be advantageous but is by no means essential.
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Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: Ipswich, England
Start: ASAP
Duration: Perm
Salary / Rate: £35000.00 - £45000.00 per annum + Fantastic Benefits
Posted: 2026-06-26 17:06:09