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AV VC Desktop Support Engineer - My client are growing their service / support offering and now seek a new member of the team to offer support to their clients and field service engineers.
You will be presently either an AV VC Service Engineer or On Site AV VC Support Technician that is now looking for a more office based lifestyle.
If you have previous experience working as a desktop support engineer and want to continue in this role that would be excellent.
Due to the nature of the role you will need to have a thorough background of solving issues / problems involved with integrated AV / VC solutions.
Experience with IT networks would be of great advantage.
Due to the nature of the role you will need to have an excellent telephone manner and be able to diagnose and ideally fix technical issues remotely.
If this is not possible then tickets need to be escalated to the field service team to fix.
Above a cool calm individual with a good diagnostic head would be best suited who knows when issues needed to escalated.
If this is the type of role you now see yourself in and you have the right audiovisual background then please send me your CV ASAP.NO SPONSORSHIP IS ON OFFER YOU MUST BE IN THE UK / COMING TO THE UK TO BE CONSIDERED OR HAVE THE APPROPRIATE WORKING VISAAV AUDIOVISUAL AUDIO-VISUAL A/V AUDIO/VISUAL VC VIDEOCONFERENCE SUPPORT SERVICE DESKTOP ENGINEER ANALYST 1ST LINE CISCO POLY NETWORK IT DIGITAL CRESTON AMX SWITCHING REMOTE DIAGNOSTIC EXTRON ZOOM HUDDLE CONFERENCE STARLEAF BLUEJEANS OXFORDSHIRE ....Read more...
Type: Permanent Location: Oxfordshire, England
Salary / Rate: £35000 - £45000 per annum
Posted: 2024-11-22 08:54:04
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Medical Receptionist Hours: Part-time or Full-time, Flexibility required (8:00 AM to 6:00 PM, Monday to Friday) Contract: Permanent and Locum options available
Job Summary
We are seeking a reliable, motivated Receptionist to join our friendly and dynamic team at our busy surgery.
The ideal candidate will have excellent telephone and face-to-face communication skills, along with a passion for providing outstanding service to our patients.
This is a diverse role, where no two days are the same, so we're looking for someone who thrives in a fast-paced environment and enjoys interacting with people. We offer full training for this role, and while prior experience in a similar role is advantageous, it is not essential.
Flexibility in working hours is key, and we are open to both part-time and full-time applicants.
Main Duties & Responsibilities
Patient Interaction: Answer telephone calls, face-to-face enquiries, and online queries.
Assess patient needs and guide them to the appropriate services.
Appointment Scheduling: Use the EMIS clinical system to schedule appointments, manage queries, and maintain accurate appointment records.
Full training on the EMIS system will be provided.
Administrative Support: Assist with general administrative tasks, including processing patient information, distributing messages, and providing support to the clinical team.
Team Collaboration: Act as the central point of contact for patients and work closely with both the clinical and administrative teams to ensure efficient service delivery.
General Reception Duties: Greet patients, assist with inquiries, and support the smooth running of the practice with various administrative tasks.
About Us
Our surgery is a growing GP practice serving over 10,000 patients.
We pride ourselves on providing high-quality, personalized care with a strong emphasis on illness prevention and supporting patients towards self-reliance.
Our multidisciplinary team of GPs, Nurse Practitioners, Nurses, and Health Care Assistants work together to deliver the best possible care to our patients.
Key Skills & Experience Essential:
Experience of working with the general public.
Excellent communication skills (both written and verbal).
Strong IT skills (email, Word, etc.).
Good time management and organizational skills.
Ability to work independently and as part of a team.
Flexibility to work across a range of hours.
Desirable:
Experience in a GP practice or primary care setting.
Administrative experience in a healthcare environment.
Personal Qualities
Polite, confident, and approachable.
Flexible and cooperative with a strong work ethic.
Motivated, proactive, and positive.
Sensitive and empathetic, especially in challenging situations.
Able to manage multiple tasks and work well under pressure.
Other Requirements
Enhanced Disclosure and Barring Service (DBS) check required.
Must be educated to GCSE level or equivalent.
....Read more...
Type: Contract Location: Middlesbrough, England
Start: ASAP
Salary / Rate: Up to £14 per annum
Posted: 2024-11-21 23:35:03
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Medical Receptionist Hours: Part-time or Full-time | Flexibility required | 8:00 AM to 6:00 PM | Monday to Friday Location: Cleveland Contract: Permanent and Locum options available Pay: Dependent on contract
Job Summary
We are seeking a reliable, motivated Receptionist to join our friendly and dynamic team at our busy surgery.
The ideal candidate will have excellent telephone and face-to-face communication skills, along with a passion for providing outstanding service to our patients.
This is a diverse role, where no two days are the same, so we're looking for someone who thrives in a fast-paced environment and enjoys interacting with people.
Main Duties & Responsibilities
Patient Interaction: Answer telephone calls, face-to-face enquiries, and online queries.
Assess patient needs and guide them to the appropriate services.
Appointment Scheduling: Use the EMIS clinical system to schedule appointments, manage queries, and maintain accurate appointment records.
Full training on the EMIS system will be provided.
Administrative Support: Assist with general administrative tasks, including processing patient information, distributing messages, and providing support to the clinical team.
Team Collaboration: Act as the central point of contact for patients and work closely with both the clinical and administrative teams to ensure efficient service delivery.
General Reception Duties: Greet patients, assist with inquiries, and support the smooth running of the practice with various administrative tasks.
Key Skills & Experience Essential:
Experience of working with the general public.
Excellent communication skills (both written and verbal).
Strong IT skills (email, Word, etc.).
Good time management and organizational skills.
Ability to work independently and as part of a team.
Flexibility to work across a range of hours.
Experience in a GP practice or primary care setting.
Administrative experience in a healthcare environment.
Benefits:
Four weekly payroll runs
£250 Welcome Bonus
£250 training allowance
Excellent pay rates
Exceptional referral bonuses
Specialists mental health consultants offering single point of contact
Frequent notifications for upcoming opportunities via text and email
Ltd & PAYE payment options available
Nationwide provider of mental health staff to over 40 different NHS trusts offering mental health services and over 200 local authorities.
FREE DBS disclosures provided via fast track online services
FREE Occupational Health Check and Immunisations
£150 Switching Bonus - If you're unhappy with your current agency or simply fancy a change, Service Care Solutions will give you £150 for bringing your current contract to us.
£250 Welcome Bonus - We are offering a Welcome Bonus of £250, paid after completion of 150 hours in your new placement.
£750 Referral Bonus - Simply refer your friend.
If they get the role, we'll give you up to £750.
To Apply: Please contact Eleanor: eleanor.binns@servicecare.org.uk | (01772) 208 963 ....Read more...
Type: Permanent Location: Leeds, England
Start: ASAP
Posted: 2024-11-21 23:35:03
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Dentist Jobs in Newcastle, NSW, Australia.
Excellent coastal location in a large harbour city two hrs from Sydney.
Zest Dental Recruitment working in partnership with a 20-year established dental practice is seeking to recruit a Dentist.
Dentist
Newcastle, NSW, Australia
Excellent coastal location in large harbour city 2 hrs from Sydney
Well known for its "plentiful beaches"
Superb remuneration package, high earnings
Clinical freedom
Excellent equipment
Superb support and professional development with ongoing access to CPD, courses, and training
Reference: DW6634
We are looking for a highly skilled and experienced dentist to join this thriving, high-specification dental clinic for a full-time position.
This is a family-focused and friendly six-chair dental practice; established for over 20 years providing superb dental services for the Newcastle community.
With access to state-of-the-art equipment including CEREC and CBCT machines, you will have the opportunity to practice a wide variety of general dentistry.
Newcastle, NSW, is a vibrant coastal city known for its stunning beaches, rich history, and vibrant culture.
Here are some of the highlights of living in Newcastle:
Beautiful Beaches: Newcastle boasts a coastline with pristine beaches, perfect for surfing, swimming, and sunbathing.
Outdoor Activities: Enjoy a range of outdoor activities such as hiking, biking, and fishing.
Cultural Scene: Explore the city's art galleries, museums, and historic sites.
Friendly Community: Experience a warm and welcoming community with a relaxed lifestyle.
Convenient Location: Newcastle is within easy reach of Sydney and the Hunter Valley wine region.
Successful candidates will be AHPRA registered, or have qualified from Australia, UK, Ireland, or Canada
*, or be registered in or qualified from New Zealand, or you will have undertaken the ADC examination.
For further information regarding this dentist position, confidential enquiries can be made by submitting your CV to ZEST Dental.
All applications and enquiries will be treated in the strictest of confidence.
Zest Dental has been helping dentists and dental practices in Australia, the UK, and throughout the World to find their perfect job match since 2006.
Contact: Darran WalentaEmail: Telephone: UK: +44 114 238 1729 | AU: +61 730 534 271 ....Read more...
Type: Permanent Location: Newcastle, Australia
Salary / Rate: £80000 - £150000 per annum + Experienced dentist, busy books, high $$
Posted: 2024-11-21 13:29:15
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Dentist Jobs in Taree, NSW, Australia.
High specification practice with superb equipment.
Zest Dental Recruitment is seeking a talented General Dentist to join a well-established practice in Taree, NSW.
Enjoy a competitive salary, a supportive team, and a beautiful coastal lifestyle.
Dentist
Taree, NSW
Beautiful coastal location 2 hrs north of Newcastle, NSW
Superb remuneration package, high earnings
Annual CPD allowance
Superb support and professional development with ongoing access to CPD, courses, and training
Full clinical freedom
Clinic established for over 60 years
Cutting-edge facilities, including X-ray units, scanners, OPG, and intraoral cameras
Reference: DW6613
Established in the late 1960s and benefitting from cutting-edge facilities, including X-ray units, scanners, OPG, and intraoral cameras, the practice features 5 surgeries and uses Oasis for practice management and ExamPro for X-ray imaging.
Offering a range of dental services including general and cosmetic dentistry, implants, crowns, bridges, dentures, in-chair whitening, mouth guards, and night splints, the clinic is supported by a team of 8 experienced dental assistants and 6 clinicians with varying tenures.
Located in the Manning Valley region with a population of 48,000.
Lifestyle:
Coastal Charm: Taree is located on the beautiful Mid-North Coast of New South Wales, offering stunning beaches, crystal-clear waters, and a relaxed coastal lifestyle.
Outdoor Activities: Enjoy a range of outdoor activities, including surfing, fishing, boating, and bushwalking.
Friendly Community: Experience a warm and welcoming community with a strong sense of community spirit.
Affordable Living: Taree offers a more affordable cost of living compared to major cities, allowing you to enjoy a comfortable lifestyle.
Successful candidates will be AHPRA registered, or have qualified from Australia, UK, Ireland, or Canada
*, or be registered in or qualified from New Zealand, or you will have undertaken the ADC examination.
For further information regarding this dentist position, confidential enquiries can be made by submitting your CV to ZEST Dental.
All applications and enquiries will be treated in the strictest of confidence.
Zest Dental has been helping dentists and dental practices in Australia, the UK, and throughout the World to find their perfect job match since 2006.
Contact: Darran WalentaEmail: Telephone: UK: +44 114 238 1729 | AU: +61 730 534 271 ....Read more...
Type: Permanent Location: Taree, Australia
Salary / Rate: £80000 - £120000 per annum + High earnings, high-spec
Posted: 2024-11-21 13:29:15
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An outstanding new job opportunity has arisen for a dedicated Care Home Manager to manage an exceptional nursing home based in the St Albans, Hertfordshire area.
You will be working for one of UK's leading health care providers
This is a nursing home with a warm family atmosphere; highly trained staffs are available to get to know residents individually offering the highest standards of residential, nursing and dementia care on a permanent and short stay basis
*
*To be considered for this position you must have experience in managing a large nursing home previously
*
*
As the Home Manager your key responsibilities include:
Manage all aspects of the Home's daily operation
Ensuring that the highest possible standard of care is provided in accordance with company Policy and registration with the CQC
Maintaining and/or improving the CQC rating for the Home
Head the Management Team made up of the Deputy Manager, and working alongside them is the Administration Manager
The following skills and experience would be preferred and beneficial for the role:
Ensure smooth running of home
Ability to deliver outstanding care for residents
Goes the extra mile for residents and staff
Experience in a nursing home
CQC Ratings of Good or Outstanding in current home
The successful Home Manager will receive an excellent salary of £70,000 per annum.
This exciting position is a permanent full time role working through Day Shifts only.
In return for your hard work and commitment you will receive the following generous benefits:
Ongoing and continuous career development and succession planning
Excellent on-going training from day one and throughout your career
Long service awards
Recognition programme
Refer a friend bonus scheme
Excellent apprenticeship scheme
Employee Assistance Programme, confidential telephone counselling and legal advice 24 hours a day, 365 days a year & a Health & Wellbeing portal
Pay Captain - this enables you to keep track of your earnings, have instant access to 40% of wages already earned and access guidance to help with financial wellbeing
Employee discount scheme
Discounted reloadable cards and high street vouchers
E-vouchers, access instant savings on your mobile device
Holiday discounts & days out with discounts up to 60%
Cinema benefits with discounts up to 40%
Free DBS Check
Free Blue Light Discount Card
Reference ID: 6528
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: St. Albans, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £70000 per annum
Posted: 2024-11-21 12:04:44
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An amazing new job opportunity has arisen for a committed Registered Manager to manage an exceptional care home based in the Cromer, Norfolk area.
You will be working for one of UK's leading health care providers
This service provides an opportunity for people with learning disabilities and autism to create their own home
*
*To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care
*
*
As the Registered Manager your key responsibilities include:
Formulation of support plans
Writing of residential core assessments, pathway plans and other competent reports to professionals as necessary
Direct work with people we support and their families as part of the family support work to assess risks, strengths and viability of living in the community
Day to day running of the projects, policies and procedure, finance and all administration involved.
Managing and working with set budgets
Maintain up-to-date both manual and electronic records and databases
The following skills and experience would be preferred and beneficial for the role:
Clear enhanced DBS Record
Experience of Social Services and Local Authorities
Must have sound knowledge and understanding of CQC and current legislations
Excellent presentation and communication skills
Minimum of two years' experience in a similar role
The successful Registered Manager will receive an excellent salary up to £45,000 per annum.
This exciting position is a permanent full time role working through Days.
In return for your hard work and commitment you will receive the following generous benefits:
Market leading pay rates
Free compliance training, and opportunities to develop
NEST Pension Scheme
Meals are provided at the home during shift
Refer a Friend Bonus
Free enhanced DBS check
Access to your pay as you earn it through our Moorepay partnership
Employee Assistance Programme (access to free telephone counselling and legal advice)
Life Assurance (2x salary)
Reference ID: 6374
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Cromer, England
Start: ASAP
Duration: Permanent
Salary / Rate: £40000 - £45000 per annum
Posted: 2024-11-21 12:04:07
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.Naturally, an important aspect of this role is to develop strong relations with your customers, and you will act as the point of access into the organization.
Furthermore, you will build and implement account strategies for your customers while expanding the sales pipeline and win business.
With your strong knowledge from Construction sites and customers you will be an important part of delivering results.Responsibilities
Develop and maintain excellent customer relations
Build and implement customer strategies for allocated accounts
Develop the sales pipeline and winning business according to targets
Creating offers and follow up on customers
Working closely with the Sales Director to ensure product and commercial offering is suitable for continued growth and sales.
Generating new business through various means of lead generation such as telephone prospecting, physical prospecting, existing client relationship development, etc.
Taking full ownership for sales within the region and portfolio of key accounts; developing profitable sales through promoting additional services and value-added solutions.
Managing the sales process from initial prospecting stage through the securing the order and ensuring successful implementation, with a focus on customer satisfaction and retention.
Selling Service contracts to customers after Equipment Installation completed
Working and assisting with tenders
Support and advice on technical solutions with customers
Contacts with technicians, Sales team, and office on leads
Field project customer responsibility
Active participation of the overall development of Business Unit BSI IE
Requirements:
Min 3-5 years of experience working with Sales Projects on construction sites or similar industry
Strong understanding of numbers & analytic skillset
Strong sales and presentation skills - including probing, listening and closing - especially in-Depth investigation.
Outgoing and clear communicator
Self-driven with results as a strong motivator
Strong presentation skills
Strong business acumen & development focus
Committed and accessible colleague
Strong negotiation skills
Experience from industrial matrix-organization is preferred
Knowledge of the construction sector and general building processes
Strong understanding of Irish laws & regulation within Building Industry
Due to the urgency of this vacancy, it is not possible for our client at this time to consider anyone without the appropriate work permits, visas or sponsorship's already in place.
Therefore, we are unable to consider candidates who do not have full authorisation to work in Ireland.
Applications submitted without the necessary visa in place will not be considered. ....Read more...
Type: Permanent Location: Dublin North, Republic of Ireland
Start: asap
Posted: 2024-11-21 10:51:27
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Job Title: Salaried GP ARRS Location: North Watford Contract: Fixed Term until March 2025 with rolling renewal based on mutual agreement Sessions: 4 sessions per week (flexible days)About the Role:
We are recruiting for one of our long-standing clients who has an exciting opportunity for a Salaried GP to join their dynamic multi-disciplinary team. This is a fixed-term contract until March 2025 with the possibility of a rolling contract upon successful completion.
The position is open to candidates with a CCT date within 2 years of application and who have not previously held a substantive post.
As a salaried GP, you will be consulting with patients using a variety of methods, including face-to-face, telephone, and e-consultations.
The practice operates a total triage service, including duty doctor days and home visits on a rota basis. You will manage a diverse caseload, providing comprehensive care to the practice population and working alongside a supportive team of clinical and non-clinical staff.
Main Duties:
Act in accordance with the GMC's Good Medical Practice guidelines
Assess and manage undifferentiated and undiagnosed patient problems
Screen patients for disease risk factors and early signs of illness
Provide health education and counseling as appropriate
Maintain clear and accurate consultation notes to agreed standards
Prescribe medications following practice and national guidelines
Support other clinical staff, including nurses, nurse practitioners, and healthcare assistants
Essential Qualifications:
CCT signed within the last 2 years (please refer to the eligibility criteria in the job description)
GMC registration
National Performers List registration
Desirable Qualifications/Experience:
EMIS Web & DOCMAN experience
Excellent clinical communication and interpersonal skills
Strong commitment to high-quality clinical care within a Clinical Governance framework
Awareness of local safeguarding policies and relevant legislative guidance
Knowledge of NHS primary care and community services
Strong team player with a willingness to participate in practice meetings
Driving license and willingness to travel
....Read more...
Type: Permanent Location: Watford, England
Start: ASAP
Salary / Rate: Up to £70 per hour
Posted: 2024-11-21 10:44:23
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We are seeking a highly organised and professional Business Support Minute Taker to join a well established Cared for Teams and Young Persons Team in Liverpool.
This role offers the opportunity to provide vital administrative support, including minute-taking for strategy and professional meetings.
If you have excellent organisational skills, a keen eye for detail, and the ability to handle sensitive information with discretion, we'd love to hear from you.
36 hours per week
2 month initial contract with possibility of extension after this
£14.40 LTD per hour inclusive of holiday pay
Responsibilities
Provide administrative support to the Cared for Teams and Young Persons Team, including typing formal reports, letters, and memos.
Attend meetings to take clear and concise minutes, ensuring accuracy and confidentiality.
Manage filing systems, collate reports, and maintain appropriate records.
Process incoming and outgoing mail, handle telephone inquiries, and undertake reception duties as required.
Liaise with external agencies and maintain administrative procedures.
Participate in staff meetings, supervision sessions, and training opportunities to support personal and professional development.
Ensure compliance with the Data Protection Act and confidentiality standards.
Contribute to ongoing developments within Children's Services and undertake additional duties as needed.
Requirements
Qualifications: OCR (RSA II) or equivalent, word processing qualifications/experience, and GCSE English and Maths (grades A-C) or equivalent.
Experience: Proven clerical experience, team collaboration, minute-taking in formal settings, and providing word processing services in an office environment.
Skills: Proficiency in Microsoft Word, organisational skills, effective prioritisation under pressure, and excellent communication.
Attributes: Adaptable, flexible, and able to handle sensitive child protection information with discretion.
Apply NowIf you are interested, please call Lisa McVinnie on 01772 208964 or email me your CV - lisa.mcvinnie@servicecare.org.ukIf this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £250.The benefits of working with SCS:
A specialist dedicated Social Work consultant offering single point of contact.
Exceptional referral bonuses - £250 per referral placed in to work!
An extensive & exclusive range of Social Work vacancies across the UK
Nationwide provider Social Work staff to over 200 local authorities.
Annual training budget of up to £250 and continued online CPD training.
Excellent Annual Loyalty schemes / bonuses.
DBS disclosures provided via fast-track online services free of charge.
....Read more...
Type: Contract Location: Liverpool, England
Start: 02/12/2024
Duration: 2 months
Salary / Rate: Up to £14.40 per hour
Posted: 2024-11-21 09:54:44
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Service Care Solutions are looking for a Communications Operator to work within the North Wales Police on a 10-month contract.Location: St AsaphJob role/responsibilities: To provide a professional, effective, and efficient customer service within North Wales Police with the aim of ‘getting it right first time.
To receive and resolve public enquiries in accordance with force policy.
To give advice and take appropriate action, being accountable for getting it right first time and managing callers' expectations regarding the service that can be provided.
To interrogate and analyse a broad range of information systems in order to assess risk and gather relevant supporting data to provide the best and safest resolution to the caller's enquiry/request.
To record relevant information clearly and accurately into an extensive range of computer systems for a variety of intended audiences including other police departments and external agencies.
To liaise with external agencies as appropriate.
To be responsible when appropriate for the closure of incidents.
To distribute messages as appropriate via the force system such as e-mail, telephone fax and intranet.
To direct the nearest "police unit" to an incident/emergency once the location has been identified, by way of ‘intelligent deployment' by considering and deciding upon the most appropriate resources to commit to it, based on their role, skills, and equipment.
To be fully accountable for all deployment decisions, which will include the forward planning and management of resource options, thereby maximising the most efficient use of available resources to respond to Priority 0 and Priority 1 events.
To inform and direct other relevant emergency services to incidents e.g.
fire, ambulance, RAF Mountain Rescue etc.
Knowledge/Experience required:
Ability to type/word process 25 - 30wpm.
Good communication skills together with the ability to work well in a team environment or on their own initiative.
The use of information technology to an intermediate level together with windows systems and/or relevant experience.
Ability to evidence problem solving skills.
Ability to remain calm in stressful situations.
Good geographical knowledge of North Wales.
Qualifications:
NVQ level 3 or equivalent qualification, in Communication/Business/Customer related field, or an equivalent amount of proven relevant experience.
Welsh Speaking (Level 4/5).
If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.Ashcroft@servicecare.org.uk or tel: 01772208962.
Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250. ....Read more...
Type: Contract Location: St Asaph, Wales
Salary / Rate: Up to £17.33 per hour
Posted: 2024-11-20 15:25:22
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Trade Counter Sales Assistant Bolton Monday - Friday 7.00am - 3.00pm / 8.00am - 4.00pm Permanent £25,000 -£28,000 per year Depending on Experience Service Care Solutions have an exciting new job opportunity for a Trade Counter Sales Assistant to work for a well-established client based in Bolton. Our client is a well-established business in Bolton specialising in the sale of Cut and edged material, serving the public & trade for over 20 years. Job overall. You would be working in a close-knit team and the main purpose of your role will be to build first class relationships with customers both over the telephone and face to face, whilst maintaining excellent customer service.
You will be responsible for providing quotations to customers, follow them up and proactively develop sales.
A good knowledge of board products and experience working in a similar role would be essential although training will be provided. Responsibilities.
Provide potential and existing customers with the highest level of customer service.
Maintain up to date product and industry knowledge.
Develop long term collaborative relationships with customers.
Handling cash/card transactions
Processing and inputting to IT systems and handling paperwork
Arranging delivery and collection of orders in accordance with the customers' requirements
Taking of orders, processing, and following them through to completion
Meet and greet customers.
Check stock and delivery dates.
Requirements
Relevant and/or industry specific experience
A high level of computer literacy
A high degree of accuracy and attention to details
Friendly, professional, confident, and reliable approach
Comfortable with some lifting and moving stock.
Benefits:
Company pension
Employee discount
Free onsite parking
Experience:
Trade Counter: 1 year (required)
Industry specific: 1 year (preferred)
The Package This is a Permanent role.Referral Bonus If this Trade Counter Sales Assistant role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.How to Apply If you are interested in this Trade Counter Sales Assistant role, please send your CV to mickey.stepans@servicecare.org.uk or call me on 01772 208 967 to discuss the vacancy in more detail.
Also, if this Trade Counter Sales Assistant role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all industrial-related vacancies across the region. ....Read more...
Type: Permanent Location: Bolton, England
Start: ASAP
Duration: Permanent
Salary / Rate: £25000 - £28000 per annum
Posted: 2024-11-20 14:04:31
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An amazing new job opportunity has arisen for a dedicated Registered Manager to manage an exceptional supported living service based in the Dartford, Kent area.
You will be working for one of UK's leading health care providers
This is a supported living service offering a high standard of accommodation supporting people with complex learning or mental health needs and Autism
*
*To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care
*
*
As the Registered Manager your key responsibilities include:
Formulation of support plans
Writing of residential core assessments, pathway plans and other competent reports to professionals as necessary
Direct work with people we support and their families as part of the family support work to assess risks, strengths and viability of living in the community
Day to day running of the projects, policies and procedure, finance and all administration involved.
Managing and working with set budgets
Maintain up-to-date both manual and electronic records and databases
The following skills and experience would be preferred and beneficial for the role:
Clear enhanced DBS Record
Experience of Social Services and Local Authorities
Must have sound knowledge and understanding of CQC and current legislations
Excellent presentation and communication skills
Minimum of two years' experience in a similar role
The successful Registered Manager will receive an excellent salary of £40,000 per annum.
This exciting position is a permanent full time role working through Days.
In return for your hard work and commitment you will receive the following generous benefits:
Market leading pay rates
Free compliance training, and opportunities to develop
NEST Pension Scheme
Meals are provided at the home during shift
Refer a Friend Bonus
Free enhanced DBS check
Access to your pay as you earn it through our Moorepay partnership
Employee Assistance Programme (access to free telephone counselling and legal advice)
Life Assurance (2x salary)
Reference ID: 6083
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Dartford, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £40000 per annum
Posted: 2024-11-20 13:05:37
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A new job opportunity has arisen for a dedicated Registered Manager to work in an exceptional residential care home based in the Worthing, West Sussex area.
You will be working for one of UK's leading health care providers
This service is registered to provide residential care for people with a range of complex health needs, including people living with a learning disability
*
*To be considered for this position you must hold an NVQ/QCF Level 5 in Health & Social Care
*
*
As the Registered Manager your key responsibilities include:
Formulation of support plans
Writing of residential core assessments, pathway plans and other competent reports to professionals as necessary
Direct work with people we support and their families as part of the family support work to assess risks, strengths and viability of living in the community
Day to day running of the projects, policies and procedure, finance and all administration involved.
Managing and working with set budgets
Maintain up-to-date both manual and electronic records and databases
The following skills and experience would be preferred and beneficial for the role:
Clear enhanced DBS Record
Experience of Social Services and Local Authorities
Must have sound knowledge and understanding of CQC and current legislations
Excellent presentation and communication skills
Minimum of two years' experience in a similar role
The successful Registered Manager will receive an excellent salary of £40,000 per annum.
This exciting position is a permanent full time role working through Days.
In return for your hard work and commitment you will receive the following generous benefits:
Market leading pay rates
Free compliance training, and opportunities to develop
NEST Pension Scheme
Meals are provided at the home during shift
Refer a Friend Bonus
Free enhanced DBS check
Access to your pay as you earn it through our Moorepay partnership
Employee Assistance Programme (access to free telephone counselling and legal advice)
Life Assurance (2x salary)
Reference ID: 6755
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Worthing, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £40000 per annum
Posted: 2024-11-20 13:05:16
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The Job: Sales Administrator
The Company:
Cash rich, leading manufacturer of pumps.
Global network.
One of the world’s leading producers of pumps, valves and related systems.
Looking to strengthen their customer contact team with the recruitment of a high calibre Internal Sales Engineer.
Offer manufacture training through a mixture of internal and external courses.
Opportunity to develop within the business, getting valuable experience in the pumps sector.
The Role of the Sales Administrator
Internal role working for a company who specialise in the provision of pumps and aftermarket services.
Based full time at the Leicester office.
Excellent customer service skills essential.
Supporting internal and external customers with orders and quotes.
Telephone and Email based role.
Customers in the water/HVAC and process industry sectors.
Benefits of the Sales Administrator
£30k-£32k basic salary
£Bonus
Pension
25 annual leave + 8 bank holidays – rising with length of service
Membership to a health and wellbeing cashback scheme
Life Assurance of 2 times salary
Benefits Package
The Ideal Person for the Sales Administrator
Strong customer service skills.
A background in pumps or a related engineering product.
Some sales experience would be a bonus.
Ability to learn new products and skills.
Strong communication skills.
Good IT skills.
Hard working, self-motivated, outgoing, confident, team player.
If you think the role of Sales Administrator is for you, apply now!
Consultant: Darren Wrigley
Email: darrenw@otrsales.co.uk
Tel no.
0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector.
We place all levels of personnel, up to Director across the UK and internationally. ....Read more...
Type: Permanent Location: Loughborough, England
Start: ASAP
Duration: Full-Time
Salary / Rate: £30000 - £32000 Per Annum Excellent Benefits
Posted: 2024-11-20 11:17:18
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Service Care Solutions is working alongside an internationally regarded Legal 500 firm, based in Bristol, which needs an experienced Legal Director to join their Private Wealth team.
In this role, you will handle succession and tax legal matters for the company's high-net-worth clients.
The firm is open to individuals with 4+ years of PQE in Private Wealth law.
They can pay a salary of £90,000 to £120,000 depending upon experience.
The responsibilities of the Succession and Tax Legal Director role:
Advise HNW clients on complex succession planning, inheritance tax, and estate administration.
Develop and implement bespoke strategies to optimise tax efficiency.
Collaborate with a multidisciplinary team to provide holistic legal solutions.
Delegate caseloads to junior members of the Private Wealth team.
Requirements:
A qualified solicitor with significant PQE in Private Wealth law.
Proven ability to communicate complex legal concepts clearly to HNW individuals and companies.
Ideally have your own following to bring to the firm.
Beneficial to have a niche within succession and tax law.
Benefits included with the Succession and Tax Legal Director position:
A competitive salary and comprehensive benefits package.
A supportive and collaborative work environment.
A comprehensive hybrid working policy.
A chance to work with a diverse range of clients and high-profile cases.
If this Succession and Tax Legal Director vacancy sounds like an opportunity that is right for you or someone you know, then don't hesitate to get in touch with Hugh Barnes via email, Hugh.Barnes@servicecare.org.uk, or via telephone at 01772208969.
We also welcome referrals for this position, where a successful recommendation would be worth £250. ....Read more...
Type: Permanent Location: Bristol, England
Salary / Rate: £90000 - £120000 per annum
Posted: 2024-11-20 10:56:48
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Inside Sales Executive
Company: Nimac Ltd
Location: Stourbridge
Overview: Nimac Ltd, a well-established specialist distributor, is expanding its dynamic team with a new Inside Sales Executive.
This role, based in our state-of-the-art Stourbridge office, involves working closely with the Sales Director to drive new business development and manage existing accounts primarily via telephone.
This role is not Telesales; you won't be required to make hundreds of calls.
Instead, it's a development role focused on product and market research, identifying new customers, analysing buying patterns, and following up on queries and samples.
You'll enjoy establishing and nurturing customer relationships.
What's in it for you?
Salary: OTE up to £50,000 (£32,000 - £38,000 basic + bonus)
Perks:
25 days holiday (+ UK bank holidays + additional day off on your birthday)
Pension
Free parking
Christmas shutdown
Training and development opportunities
Work Arrangements: Flexible working options
Location: Stourbridge - Easily commutable from Wordsley, Kingswinford, Brierley Hill, Dudley, Halesowen, Quinton, Oldbury, Kidderminster, Wolverhampton, Bromsgrove, Kinver
Requirements:
Proven sales expertise in a B2B environment, selling products rather than services is preferred.
Experience in lead generation and a passion for developing and nurturing new business.
A tenacious approach combined with attention to detail.
Background in either Chemicals, Lubricants, Additives, Industrial, Engineering, Manufacturing, Oils, or Coatings is advantageous.
Responsibilities:
Researching new sales leads and initiating contact via telephone.
Nurturing and developing existing client relationships.
Collaborating with the Sales Director to create and execute targeted sales campaigns.
Apply Now! If you're a dynamic, driven sales professional ready to thrive in a growing organisation, apply now for the Inside Sales Executive position!
How to Apply: Send your CV to Kayleigh Bradley at or call for a confidential chat on +44 7908 893621.
Internal Sales Executive - Ref 4119KBE
About Us: Glen Callum Associates are working exclusively with NiMAC Ltd and are international recruiters specialising in supporting the automotive and allied sectors.
Other agencies will be forwarded to Glen Callum Associates. ....Read more...
Type: Permanent Location: Halesowen, England
Start: 19/12/2024
Salary / Rate: £32000 - £50000 per annum + OTE up to £50k +Pension +Generous Holiday
Posted: 2024-11-19 14:00:17
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An exciting new job opportunity has arisen for a dedicated Occupational Therapist to work mainly with London based services however may be called to support in other services elsewhere.
You will be working for one of UK's leading health care providers
This care company offers a comprehensive range of specialist support services for people with complex needs and specialist conditions
*
*To be considered for this position you must hold an Occupational Therapy degree and a HCPC Registration
*
*
As the Occupational Therapist your key responsibilities include:
Ensuring our services achieve high quality outcomes for the people, we support
Demonstrating exceptional practice leadership practitioners will support the skills and knowledge development of support staff through training, modelling and guidance
Support strategic direction through delivery of clinical services and implementation of our frameworks
Demonstrate initiative and leadership to develop implement and evaluate innovative OT services
Support productive working relationships through networking, mentoring, coaching and peer support
Display personal drive and integrity to lead others to provide best practice-informed service delivery
The following skills and experience would be preferred and beneficial for the role:
Required to maintain a high level of confidentiality at all times
Flexible working approach required to meet the needs of the business
Home based with frequent travel within London area or more widely, if required by the business
Ability to make considered, ethical decisions with insight into broad context
Adapt a can-do attitude always
The successful Occupational Therapist will receive an excellent salary of £37,000 - £40,000 per annum.
This exciting position is a permanent full time role working through days.
In return for your hard work and commitment you will receive the following generous benefits:
Free compliance training, and opportunities to develop
NEST Pension Scheme
Meals are provided at the home during shift
Free enhanced DBS check
Access to your pay as you earn it through our Moorepay partnership
Employee Assistance Programme (access to free telephone counselling and legal advice)
Life Assurance (2 x salary)
Reference ID: 6254
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: City of London, England
Start: ASAP
Duration: Permanent
Salary / Rate: £37000 - £40000 per annum
Posted: 2024-11-19 12:29:43
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Inside Sales Executive
Company: Nimac Ltd
Location: Stourbridge
Overview: Nimac Ltd, a well-established specialist distributor, is expanding its dynamic team with a new Inside Sales Executive.
This role, based in our state-of-the-art Stourbridge office, involves working closely with the Sales Director to drive new business development and manage existing accounts primarily via telephone.
This role is not Telesales; you won't be required to make hundreds of calls.
Instead, it's a development role focused on product and market research, identifying new customers, analysing buying patterns, and following up on queries and samples.
You'll enjoy establishing and nurturing customer relationships.
What's in it for you?
Salary: OTE up to £50,000 (£32,000 - £38,000 basic + bonus)
Perks:
25 days holiday (+ UK bank holidays + additional day off on your birthday)
Pension
Free parking
Christmas shutdown
Training and development opportunities
Work Arrangements: Flexible working options
Location: Stourbridge - Easily commutable from Wordsley, Kingswinford, Brierley Hill, Dudley, Halesowen, Quinton, Oldbury, Kidderminster, Wolverhampton, Bromsgrove, Kinver
Requirements:
Proven sales expertise in a B2B environment, selling products rather than services is preferred.
Experience in lead generation and a passion for developing and nurturing new business.
A tenacious approach combined with attention to detail.
Background in either Chemicals, Lubricants, Additives, Industrial, Engineering, Manufacturing, Oils, or Coatings is advantageous.
Responsibilities:
Researching new sales leads and initiating contact via telephone.
Nurturing and developing existing client relationships.
Collaborating with the Sales Director to create and execute targeted sales campaigns.
Apply Now! If you're a dynamic, driven sales professional ready to thrive in a growing organisation, apply now for the Inside Sales Executive position!
How to Apply: Send your CV to Kayleigh Bradley at or call for a confidential chat on +44 7908 893621.
Internal Sales Executive - Ref 4119KBE
About Us: Glen Callum Associates are working exclusively with NiMAC Ltd and are international recruiters specialising in supporting the automotive and allied sectors.
Other agencies will be forwarded to Glen Callum Associates. ....Read more...
Type: Permanent Location: Kidderminster, England
Start: 19/12/2024
Salary / Rate: £32000 - £50000 per annum + OTE up to £50k +Pension +Generous Holiday
Posted: 2024-11-19 12:16:44
-
Inside Sales Executive
Company: Nimac Ltd
Location: Stourbridge
Overview: Nimac Ltd, a well-established specialist distributor, is expanding its dynamic team with a new Inside Sales Executive.
This role, based in our state-of-the-art Stourbridge office, involves working closely with the Sales Director to drive new business development and manage existing accounts primarily via telephone.
This role is not Telesales; you won't be required to make hundreds of calls.
Instead, it's a development role focused on product and market research, identifying new customers, analysing buying patterns, and following up on queries and samples.
You'll enjoy establishing and nurturing customer relationships.
What's in it for you?
Salary: OTE up to £50,000 (£32,000 - £38,000 basic + bonus)
Perks:
25 days holiday (+ UK bank holidays + additional day off on your birthday)
Pension
Free parking
Christmas shutdown
Training and development opportunities
Work Arrangements: Flexible working options
Location: Stourbridge - Easily commutable from Wordsley, Kingswinford, Brierley Hill, Dudley, Halesowen, Quinton, Oldbury, Kidderminster, Wolverhampton, Bromsgrove, Kinver
Requirements:
Proven sales expertise in a B2B environment, selling products rather than services is preferred.
Experience in lead generation and a passion for developing and nurturing new business.
A tenacious approach combined with attention to detail.
Background in either Chemicals, Lubricants, Additives, Industrial, Engineering, Manufacturing, Oils, or Coatings is advantageous.
Responsibilities:
Researching new sales leads and initiating contact via telephone.
Nurturing and developing existing client relationships.
Collaborating with the Sales Director to create and execute targeted sales campaigns.
Apply Now! If you're a dynamic, driven sales professional ready to thrive in a growing organisation, apply now for the Inside Sales Executive position!
How to Apply: Send your CV to Kayleigh Bradley at or call for a confidential chat on +44 7908 893621.
Internal Sales Executive - Ref 4119KBE
About Us: Glen Callum Associates are working exclusively with NiMAC Ltd and are international recruiters specialising in supporting the automotive and allied sectors.
Other agencies will be forwarded to Glen Callum Associates. ....Read more...
Type: Permanent Location: Kingswinford, England
Start: 19/12/2024
Salary / Rate: £32000 - £50000 per annum + OTE up to £50k +Pension +Generous Holiday
Posted: 2024-11-19 12:13:18
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We are looking for someone with Customer Service/Contact Centre experience to sit within the Contact Centre service, this service takes all front line calls across around 15 different services, so the candidate needs to be experienced in lots of telephone work, have good/excellent ICT knowledge as there is a lot of back of systems, ability to deal with difficult customers, ability to work to timescales and under pressure at times.
Responsibilities
Deal courteously and responsively with enquires or requests from service users for assistance on any question that may raise, and aim to resolve the maximum number of enquires at the first point of contact.
Respond to customer correspondence.
Process contacts recording information.
Answer incoming calls promptly and make the required connection.
Liaise with colleagues in other teams and departments to resolve customer contacts.
Where necessary liaise with service providers to fulfil a customer contact.
Maintain and enhance the commitment to customer care and quality of service standards.
Seek out answers to enquiries which have not been asked before or are of an unusual /infrequent nature.
Resolve complex service coordination issues with back office teams, service providers and partner organisations.
Assist with the implementation of new services or the development of existing ones in the Contact Centre, testing scripts and CRM processes and then piloting the resultant new enquiries and service requests, under the leadership of the Contact Centre Projects, Strategy and Performance Officer.
Duties:
Undertake the administrative and banking functions of the contact centre, including filing, scanning and photocopying.
Processing payments, including cheques and credit/debit cards, complying with the appropriate procedures.
Effective use of the relevant Contact Centre CRM systems.
Retrieval and provision of accurate data concerning services in response to customer requests.
Provide information and advice to customers based on information not available on the CRM system.
Undertake fulfilment activities to ensure services are effectively delivered post customer contact.
Effectively respond to customer correspondence in accordance with service standards responding to written customer enquiries.
Effectively control and manage calls and visits to the contact centre.
Investigate customer complaints and queries
Knowledge
Knowledge of how local Authorities operate and the services provided.
Experience of working in a customer-centred environment dealing with customer enquires.
Sound Experience of the CRM system and other ICT systems such as MS Office and Databases/ keyboard skills.
Well developed customer service and communication skills (e.g.
listening and questioning)
Demonstrable organizational skills and the ability to organise and prioritise work.
Ability to take ownership of work and fulfill agreed commitments.
Ability to think about alternative ways of doing things.
Knowledge and understanding of supporting legislation and current best practice.
Abilities
Ability to speak with confidence and accuracy.
Ability to choose the right kind of vocabulary for the situation in hand.
Ability to listen to customers and understand their needs.
Ability to tailor your approach to each conversation appropriate to the customer.
Required
3 GCSE's (including English) (or) Relevant Vocational qualification and a level of competency equivalent to NVQ level II in Customer Care.
....Read more...
Type: Contract Location: Bexleyheath, England
Salary / Rate: £12 - £13 per hour
Posted: 2024-11-18 23:35:02
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We are delighted to be working with one of Manchester's most successful independent insurance brokerages.
If you would like to join a company which places a huge emphasis on valuing both their clients and employees, then please apply ASAP.
Our client is in a real phase of growth and it really is an exciting time to join and make the role your own, particularly as this is a new area of an already successful commercial insurance brokerage.
Due to continued growth, our client is currently looking to employ a new Commercial Insurance Broker.
You will need to have an aptitude for sales in this role.
This is largely a telephone based role working with commercial insurance clients.
Candidates with either a good knowledge of a mix of commercial insurances or those with just Motor Trade experience would spark some real interest from our client.
Job description
We have an exciting opportunity for an experienced and enthusiastic Insurance Broker to join our client's busy Commercial team within their Insurance Broking business.
The role will be office based out of their Manchester Headquarters.
Due to continued success and growth of the business, our client is looking for an experienced Insurance Broker to be part of their team and help drive their business forward.
This is a fantastic opportunity for the right candidate who is looking to develop their career and wants to be part of a driven and motivated team.
You will be responsible for offering first class service and help maintain and build relationships with our new and existing customers.
As a broker, you will work with our client's customers during the full cycle of insurance, from New Business, to Servicing and Renewal of the policy.
Our client takes pride in providing high standards of service to their customers and use their insurance expertise and markets to ensure that the customer feels that they understand their business and meet their insurance demands and needs.
We are looking for a candidate who can demonstrate the following skills:
Minimum 2 years experience working within SME/Commercial Insurance/Motor Trade Insurance.
Genuine desire to want to improve team & individual performance.
Great people skills, can build strong relationships with both internal and external customers.
Excellent attention to detail.
Can work by yourself but contribute to the team and work well within a collaborative and customer focused environment.
Strong PC skills, confident in using systems and Microsoft Office.
Excellent organisation skills.
Desirable skills:
Experienced in writing and servicing multiple classes of SME/Commercial and/or Motor Trade insurance using various insurer portals.
Attention to detail and has previously presented/created risk presentations for internal/external customers.
Firm understanding of FCA regulations imposed on Insurance Intermediaries.
The desire to develop and is CII Certified or working towards.
Our client offers Insurance Brokers:
Competitive salary and monthly commission for hitting target's/SLAs.
Excellent facilities in our clients vibrant central Manchester office.
Potential to flourish and climb the career ladder.
An inclusive workspace culture in a growing business.
Free drinks and breakfast in their kitchen.
Pool table and table tennis in their breakout area.
Regular staff events.
Salary: Up to £32k plus commission (OTE is a realistic £45k/£50k plus)
Employee Benefits:
Accessible Prime Location - In the centre of Manchester
Monthly performance-related bonus incentives for achieving sales targets
Contributory Pension Scheme after 3 months of service, Employee contributes 3% of salary and we contribute 3%
25 days holiday plus bank holidays per year
Casual Dress Policy
Free drinks and breakfast
In-house gym
Games room
This is a unique opportunity to join a forward-thinking company in a real phase of growth.
Please apply TODAY! ....Read more...
Type: Permanent Location: Manchester, England
Start: ASAP
Duration: Full Time
Salary / Rate: £30000 - £32000 per annum + plus commission £45k to £50k OTE
Posted: 2024-11-18 17:45:11
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An amazing new job opportunity has arisen for a dedicated Supported Living Service Manager to work in a supported living service located in the Bedford, Bedfordshire area.
You will be working for one of UK's leading health care providers
This is a supported living service specialising in the provision of services relating to caring for adults below 65 years of age, learning disabilities, mental health conditions, personal care and physical disabilities
*
*To be considered for this position you should have achieved or be working towards a QCF Level 5 in Health and Social Care or hold equivalent qualification, such as NVQ Level 4 in both Health and Social Care and Leadership and Management in Care Services
*
*
As the Service Manager your key responsibilities include:
Ensuring the highest standards of support
Managing budgets
Developing your team
ensure the individuals you support have the opportunity to develop a varied
You're committed to the same high-quality, person-centered services that we are - services that help people to a better life
The following skills and experience would be preferred and beneficial for the role:
A strong, supportive leader and effective manager
Successfully managed a team in a challenging Learning Disability Service
Had professional senior level contact with CQC
Developed positive relationships with commissioning teams
The successful Service Manager will receive an excellent annual salary of £39,500 per annum.
This exciting position is a permanent full time role working through Day Shifts only.
In return for your hard work and commitment you will receive the following generous benefits:
Yearly bonus
Fantastic support and development opportunities
Paid annual leave 25 days per year plus Bank Holidays
Employee benefits platform providing discounts at over 150 retailers
Employee Assistance Programme, confidential telephone counselling and legal advice 24 hours a day, 365 days a year & a Health & Wellbeing portal
Reference ID: 6462
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
Type: Permanent Location: Bedford, England
Start: ASAP
Duration: Permanent
Salary / Rate: Up to £39500 per annum
Posted: 2024-11-18 17:44:26
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Purpose
Provide excellent tenancy sustainment support ensuring tenancies in the private rented sector are sustained to provide safe and secure housing for our customers whilst meeting local and corporate objectives.
To provide high quality advice, lettings and tenancy sustainment service that maximises the number of homeless households who are able to move successfully into good quality, affordable private rented accommodation for clients from various services such as HOC, CYP and NRTPF.
To promote the use of the private rented sector as a viable alternative to social rented housing, in order to encourage independence, prevent homelessness, provide settled housing solutions and reduce the use of temporary accommodation.
Responsibilities
Work effectively within the private sector to increase the supply of good quality accommodation for households in housing need to meet individual and team targets.
Assess prospective customer's suitability for private rented accommodation by reviewing their housing history, making enquiries into their financial situation, and establishing whether or not they are able to meet the rent and comply with the tenancy conditions.
Undertake accompanied viewings with prospective customers and provide them with expert advice and guidance on all aspects of letting (including housing benefit and the conditions of tenancy) in order to help them make informed decisions.
Ensure all private rented sector accommodation procured is of the size, type and location required by prospective customer, complies with all health and safety & planning regulations and is in compliance with the location priority policy.
To act as the first point of contact for landlords and tenants who are experiencing difficulties in sustaining tenancies, including acting as a negotiator and or mediator between disputing parties to resolve contractual issues to ensure compliance with the legal framework to sustain tenancies.
Ensure customers are settled into their private rented sector accommodation and fully made aware local services such as doctor's surgeries, schools, police station, CAB office, dentist surgeries etc.
To understand, and keep up to date with local and national policies affected by legislation with regard to welfare reforms and housing.
Ensure all properties are maintained to a high standard investigate persistent disrepair complaints and/or to take property inventories for those properties accessing the incentive and or bond scheme.
Be responsible for ensuring all landlords and tenants comply with their respective contractual agreements.
Work effectively and efficiently with colleagues within the service, across other departments and external agencies to deliver and excellent customer focused service meeting individual, team, service and corporate targets & KPIs.
Ensure that all payments, including deposits and cash incentives are properly recorded, monitored and, where appropriate, recovered from the landlord, accommodation supplier or tenant in accordance with the contractual agreements and the financial regulations.
Deliver a stream lined high quality customer focused service ensuring telephone calls, emails, letters and complaints are fully responded to promptly and to the highest possible standard in compliance with corporate guidelines or as instructed by the service manager.
Knowledge
Excellent current knowledge of private rented sector housing market and contracts, particularly the issues affecting private rented sector customers and landlords.
A good knowledge and understanding of the government's welfare reform and its implications on the private rented sector.
Knowledge of private sector housing law, health and safety rating system and other health and safety regulations (gas , electrics and energy efficiency) and legislation relating to the letting of private sector tenancies.
Knowledge of the services provided for households who are in housing need.
General knowledge of good property standards and common building problems.
An awareness of the financial implications of decisions and an understanding of the importance of prioritising value for money.
Skills
Ability to work as part of a team and take initiative with own cases.
Ability to promote and develop effective joint working practices across services.
Ability to work with private sector partners and respond to the needs of that market as well as understanding how that fits with the requirement to meet housing need.
Commitment to the promotion of a homeless prevention approach.
Flexible, problem-solving approach to service delivery with a positive attitude to change and ability to identify opportunities and develop innovative housing solutions.
Ability to maintain databases and work effectively with IT systems.
Ability to meet performance targets and deliver positive outcomes.
Required
Must have Basic DBS.
Experience of effectively working with landlords, letting agents and other accommodation suppliers.
Experience of working with people who are homeless, at risk of homelessness, in housing need and/or living in unsatisfactory housing.
Experience of providing an excellent level of customer care and customer service in a comparable customer service environment.
Experience of working effectively with private sector landlords and/or within a homelessness context.
Experience of prioritising competing demands in a pressurised environment, recognize service priorities and manage a caseload within agreed targets.
Experience of successfully developing initiatives and schemes to provide housing opportunities for people in housing need.
....Read more...
Type: Contract Location: Lewisham, England
Salary / Rate: £19 - £21 per hour
Posted: 2024-11-18 17:28:45
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Location: South East London
Hours Per Week: 35
Pay: £19 - £21
The role requires experience with debt collection and telephone calls.
Debtor case management, processing of card transactions, other back office work, reporting to line management.
Ideally, we are looking for someone who has knowledge of academy systems, enterprise info@work.
debt recovery OneStep system, AIM payment portal processing systems.
Has experience working in debt recovery industry, ideally someone with some form of knowledge of the taking control of goods regulations 2014.
who has call handling skills and can manage difficult call content and manage conflict well.
Responsibilities
Undertake duties of the post with minimal supervision.
Will be required to provide training and supervision on specific tasks to trainees and other officers.
Identify training needs, assist in preparation and delivery of training and to undertake training as required.
To deal with all internal and external customers enquiries in a courteous, approachable, helpful and professional manner.
Deal with customer enquiries within specified timescales, Interview customers and make arrangements for payment.
Account for monies received and control the use of a manual receipt book and other documents.
Support the enforcement Agents by assisting with the allocation of their work load cases.
Enter reports via appropriate devices/databases and ensure maintenance of the revenue software and hardware.
Comply with procedures to maintain an accurate database, fulfill audit requirements and meet/ exceed internal and external accreditations.
Amend and update existing accounts with relevant amendments in accordance with procedures.
Provide information, support and advice to stakeholders and other services in order to meet the overall standards in service delivery and customer care.
Ensure all necessary action is taken to collect revenue efficiently and effectively.
Be able to differentiate between those avoiding payment and those who may need a more sympathetic approach, with knowledge of welfare rights.
Keep the Team Leader informed of all matters concerning the post holder's workload on a regular basis.
Ensure that debts are collected in accordance with the legislation, internal processes, procedures, codes of practice and GDPR.
Obtain relevant information, make payment arrangements with customers and process methods of payment changes.
Work closely and co-operate with contractors retained for enforcement of debts.
Coordinate actions to collect where a range of debts are owed by an individual.
Proofing of daily system documentation, ensure data is correct and comply with GDPR regs.
Essential
Good knowledge and use of the internal memo system to help gather information and share with other Departments.
Consistently meet performance targets and standards.
Maintain performance statistics.
Prepare procedures and documentation in accordance with quality standards.
Knowledge of tracing systems and procedures and to utilise them responsibly.
May be required to work evenings, weekends and occasional public holidays, to meet service requirements.
....Read more...
Type: Contract Location: Lewisham, England
Salary / Rate: £19 - £21 per hour
Posted: 2024-11-18 16:44:28
