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Customer Success ManagerWorking pattern: Hybrid
We are Citation.
We are far from your average service provider as our colleagues bring their great personalities to work, not just their policies! If you don't know who we are, google us….
We're one of the top 100 companies in the UK to work for with an industry-leading client retention rate and thousands of very happy customers - Our 5
* Trustpilot and Glassdoor reviews speak for themselves!
Citation is one of the UK's biggest providers of Health & Safety, HR, Employment Law and ISO services to businesses.
We are far from your average service provider as our colleagues bring their great personalities to work, not just their policies!
The RoleYou will be responsible for meeting with key business executives and stakeholders to develop long-term relationships with your portfolio of assigned clients and to ensure the client retention rate of 92%.
You will provide support at the pre-sale stage with larger clients to introduce your role and post-sale you will liaise between clients and cross-functional internal teams to ensure the timely and successful onboarding and delivery of our solutions according to client needs.
, Operate as the lead point of contact for all matters specific to your clients and deliver an adaptive and proactive customer relationship management approach , Create a customer success roadmap to coordinate the onboarding process and handover to service colleagues , Carry out detailed and planned agenda-driven account reviews with stakeholders and communicate updates to internal teams , Build and maintain strong, long-lasting client relationships and maintain a presence throughout the client life cycle , Maximise the use of your 3 days working from your home office (or our offices) to plan, prepare and actively contact your portfolio of clients , Optimise your 2 days in the field carrying out agenda-driven client meetings , Forecast and track key account metrics , Identify and grow opportunities within territory and collaborate with internal teams to ensure growth/retention attainment , Consistently deliver plus 1% to enhance client experience and subsequent NPS ratings
Key performance indicators (subject to change in line with business needs) , Financial -Demonstrate an increase in annual contract value/total contract value.
-Increase revenue by optimising the guided selling approach to introduce additional products to clients.
, Client retention -Attain your personal portfolio targets to achieve the overall 92% client retention rate.
-Increase Net Promoter Scores (NPS) in line with company goals and act upon valuable client insights to improve service delivery and ultimately client retention.
, Process -Produce productivity returns by maintaining key account information and detail of your interactions with your clients using our internal and CRM systems.
The Person The ideal candidate for our role will demonstrate the following skills and attributes: , Proven field-based account management or other relevant experience in a volume-based SME environment , Well-presented, confident, articulate, personable and well-motivated, Demonstrate a resolution-based approach , Able to demonstrate their proficiency in undertaking video call meetings as well as face-to-face interactions with clients, Track record of meeting and exceeding targets/KPIs We're a great bunch of people to work with because we care so much about our colleagues and culture.
We're not interested in hierarchy or politics, just getting things done and enabling people to be their brilliant selves
Apply now.
Come join us. ....Read more...
Type: Permanent Location: City of London, England
Start: ASAP
Posted: 2025-03-31 15:26:39
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Languages: German and EnglishAre you a creative marketing enthusiast with a passion for social media and hospitality?I am looking for a dynamic Marketing Executive to join a vibrant team to help drive the hotel's success!In this role, you'll work hand-in-hand with the Director of Sales & Marketing to boost revenue, increase market share, and enhance the hotel's performance.You'll be at the forefront of our marketing efforts, bringing fresh ideas and energy to their strategies.What you'll do:
Manage our social media presence across Instagram, Facebook, LinkedIn, and TikTokDevelop exciting marketing concepts and local packagesCoordinate external advertising activitiesEvaluate and optimize our sponsorship and advertising effortsKeep our online presence fresh and engagingCollaborate with influencers and organize photo/video shootsCreate eye-catching advertising materials for both print and digital platforms
What we're looking for:
At least 1 year of experience in marketing and social mediaExcellent German and English communication skillsProficiency in MS OfficeA proactive, self-starter attitudeStrong organizational skillsA keen eye for social media trendsTeam player mentalityIdeally, knowledge of Adobe Creative Cloud (InDesign, Photoshop)
If you're ready to bring your marketing skills to a dynamic, fast-paced environment and help shape the future of this hotel's brand, then I want to hear from you! ....Read more...
Type: Permanent Location: Munich, Bayern, Germany
Start: ASAP
Duration: /
Salary / Rate: €37.5k - 38.3k per year + /
Posted: 2025-03-28 07:33:56
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Languages: German and EnglishI am looking for aa creative marketing professional with a passion for hospitality?As the new Marketing Manager and help the hotel soar to new heights!In this role, you'll be the driving force behind their revenue maximization efforts, working closely with regional sales and brand teams to develop innovative marketing strategies.Reporting directly to the Director of Sales & Marketing, you'll have the opportunity to make a significant impact on their success.Key Responsibilities:
Craft and execute a comprehensive marketing planManage the marketing budget efficientlyDevelop tailored concepts for seasonal offers in rooms and F&BCoordinate external advertising activities across various channelsEvaluate sponsorships, influencer collaborations, and advertising effectivenessOversee photo shoots and content creation to keep our materials fresh and engagingCreate compelling digital and print advertising materialsCollaborate with HR on employer branding initiatives
What I am Looking For:
At least 2 years of marketing experience, preferably in hospitalityProficiency in MS Office, InDesign, Adobe Photoshop, and CanvaExcellent German and English communication skillsA keen eye for social media trends and a creative flairStrong organizational skills and a proactive, hands-on approachTeam player with a passion for innovationGenuine enthusiasm for the hotel industry environment
....Read more...
Type: Permanent Location: Munich, Bayern, Germany
Start: ASAP
Duration: /
Salary / Rate: €50k - 54k per year + /
Posted: 2025-03-28 07:30:53
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Seasonal Part-time: May to September; 2-5 shifts/week (Weekends and evenings as required)Wage & Pay Grade: $24.95/hour (PG 100); plus 10% in lieu of benefits and vacationDate Posted: March 3, 2025Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories.
This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year.
The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution.
With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community. We are looking for a talented individual to join our PNE Gaming Team and provide exceptional service to all guests in the sale of PNE Prize Home Lottery tickets.
The PNE Gaming Department oversees all gaming functions including PNE Prize Home Lottery, 50/50 Draw, and Wheel of Fortune Games.
If you would like to work in a fun and rewarding environment, then this could be the job for you!Why join our Team?
Exhilarating and fun-loving culture Flexible work environment Opportunity for free or discounted tickets to shows, events, sports games, and much more Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food Stands Competitive compensation package Opportunity to create lasting memories and friendships!
What will you do this year?In your role as a Lottery Clerk, your primary accountabilities will be to:
Input Prize Home entries and results into the computer system.Coordinate all matters pertaining to the sale of tickets either over the phone, through retail, or through the website.Accurately reconcile and account for sale of tickets and cash.Accurately verify and account for all daily transactions (tickets sold and money received).Work in compliance with all health and safety requirements as determined by WorkSafeBC, and all other applicable legislation and company policies.Perform other related duties as required.
What else?
Successful completion of Grade 12; and a combination of post-secondary course work/training and relevant work experience is an asset.Must be at least 19 years of age by May 1st, 2025.Previous office experience in a similar capacity is preferred.Proficiency in computer applications including but not limited to MS Office Suite (Excel, Word, etc.) with a minimum typing speed of 50 words per minute.Keen attention to detail with strong written and verbal communication skills.Strong and meticulous mathematical ability is an asset.Ability to deal with customers and co-workers in a courteous and professional manner is essential.Ability to work independently with little supervision; and have the ability to take initiative and self-regulate when necessary.Ability to deal with confidential matters and use discretion.Ability to work in a faced-paced environment and manage a diverse workload under pressure.Possess strong organizational skills.Ability and willingness to work extended hours, evenings, and weekends if required.Candidates must undergo a Criminal Record Check.
Availability requirements:
Must be available to work between 4-7 hour shifts between 9am-9pm (possibility of extended hours during Fair)Must be available to work between 2-5 shifts per week.Must be available to work through Labour Day weekend. Candidates must have flexible availability as the call centre is open 7 days a week.Must be willing to work evening and weekend shifts as operationally required.
Who are you?
Skillful communicatorService focusedProactiveReliableDetail-oriented
Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve.
All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age.
If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Type: Contract Location: 2901 Hastings St. E | Hastings Park | Vancouver, BC V5K 5J1, Vancouver, British
Salary / Rate: $24.95/hr + 10% in lieu of benefits & vacation
Posted: 2025-03-28 02:45:18
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Part-Time; Event-BasedWage & Pay Grade: $19.91/hour (PG 33); plus 10% in lieu of benefits and vacationDate Posted: March 3, 2025Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories.
This 115-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events.
In total we bring over 2 million people through the site each year.
The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution.
With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community.We are looking for hard-working and motivated individuals to join our PNE Box Office Team and work under the direction of the Group Sales & Call Centre Manager.
The PNE’s Ticket Leader Box Office offers premier ticketing services for concert promoters, bands, professional sports teams, arenas and other venues.
Box Office staff are responsible for day to day operations of various events at the PNE such as: Concerts, Events, Tradeshows, and any other events operated by the Ticket Leader Box Office.
If you have a passion for the events industry, then this is a perfect opportunity for you!Why join our Team?
Exhilarating and fun-loving culture Flexible work environment Opportunity for free or discounted tickets to shows, events, sports games, and much more Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food Stands Competitive compensation package Opportunity to create lasting memories and friendships!
What will you do this year?In your role as a Box Office Attendant, your primary accountabilities will be to:
Respond to patron inquiries regarding any information related to ticketed events such as: building information, directions, event seating, ticketing, parking and general concerns during the sales processMaintain a current working knowledge of all events, services, and procedures by reviewing event information sheets and any other communication regarding event updatesDescribe venue layouts and seating locations to patrons when answering inquiriesBalancing & Accounting for credit/debit receipts for daily sales transactionsEntering new patron’s information into the database following policies and procedures established by the Center and updating existing patron information as necessaryOrganizing and distributing “will call” tickets and conducting light administrative dutiesCall customers to advise of event changes and/or cancellations as requiredPerform other related duties as assigned
What else?
Must have successful completion of Grade 12Previous experience with booking seats using a manifested seating map is considered an assetA minimum of one to two years’ work experience in customer service; prior knowledge or experience in box office operations, retail operations or call center operations is considered an assetMust have advanced proficiency with Microsoft Office (Outlook, Word and Excel)Previous experience with ticketing software considered an assetAbility to work in a fast-paced environment with changing requirements with easeAbility to work professionally, courteously and tactfully with guests and staff internallyMust be able to work a variety of shifts on a part-time basis which includes weekdays, weekends, and eveningsMust be available a minimum of 4 shifts per week, three weekdays and one weekend.
Shift hours can start as early as 7:45AM, and end as late as 11:00PM.Candidates must undergo a Criminal Record Check
Who are you?
Excellent guest service skillsSkillful communicatorDetail-orientedStrong time-management skills
Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve.
All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age.
If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Type: Contract Location: 2901 Hastings St. E | Hastings Park | Vancouver, BC V5K 5J1, Vancouver, British
Salary / Rate: $19.91/hr + 10% in lieu of benefits & vacation
Posted: 2025-03-28 02:45:13
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CUSTOMER SERVICE ADVISOR – TALKE - £23,795 BASIC SALARY + PERFORMANC BONUS & BENEFITSDue to continued success, we are working with a fantastic company who require fantastic Customer Service Advisors to join their team.
The company offers exceptional ongoing training and career progression.
With further major growth plans in place, this is the perfect time to get on board and be a key player in their success.
Previous experience is preferred but if you are confident on the phone and have the passion for customer service and helping people this could be the role for you.COMPANY BACKGROUNDOur client is a leading independent company that works on a national basis.
They offer a market leading customer service experience.
Great customer service is at the heart of the business.
Entering their 10th year of trading, they have continued to grow and gain a reputation for offering a competitive service and second to none customer service.
This is a family run business and every single employee is a member of that family, as are the customers.CUSTOMER SERVICE JOB PURPOSEDevelop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries.
Working in a fast-paced environment, to address customer issues via the telephone or email.CUSTOMER SERVICE DUTIES
Dealing with high volume incoming callsResolving customer issues in a timely mannerLiaise with external contractors to arrange and manager resolutions to the queries raisedDealing with a variety of questions and queriesPromoting the benefits of using the services the company providesAssisting with contract renewals and retaining customersDealing with complaintsMaintaining accurate customer records using the inhouse system
CUSTOMER SERVICE REQUIREMENTS
Excellent communication skillsIdeally experienced dealing with customers on the telephonePassionate about helping peopleTeam playerAble to work in a fast-paced environmentExcellent PC skillsProblem solverPatientAble to work under pressureDue to location, it is preferred you have you own transport
PACKAGE AND BENEFITS
Week One Shifts: 8am-4.30pmWeek Two Shifts: 10.30am-7pmWorking 1 in 3 Saturdays per month (9am-5pm) with a day off in lieu20 days holiday plus Bank HolidaysOnsite Parking£23,795 Basic SalaryPerformance Bonus after 6 monthsFantastic opportunity to build a careerRecreational break out roomsExcellent ongoing training and supportFun days and eventsFeel valued everydayRecognition awards
Follow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyCUSTOMER SERVICE ADVISOR – TALKE - £23,795 BASIC SALARY + PERFORMANC BONUS & BENEFITS ....Read more...
Type: Permanent Location: Talke
Start: Immediate
Duration: Full Time
Salary / Rate: £23,795 per year + Bonus & Benefits
Posted: 2025-03-27 16:05:10
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The retail sales support team is responsible for processing orders for major retailers and marketplaces such as Amazon and B&Q and ensuring the stock is delivered on time and in full by the requested delivery date.
This role also includes providing customer quotes, stock updates, delivery and dispatch information, invoice queries and organising returns.
Due to increased workloads, this role is initially a 9 month contract with the role very likely to become permanent.
Key responsibilities for the Customer Service Advisor
Processing customer orders via phone, email, and EDI
Handling queries related to inventory, pricing, and deliveries while resolving issues promptly
Managing technical enquiries using electronic parts diagrams as a first level of support before escalation
Building and maintaining strong relationships with customers and sales teams
Proactively resolving concerns and keeping customers updated on orders and returns
What We're Looking For:
Proven experience in customer service and administration
Strong communication skills
Attention to detail
Able to work in a fast paced and demanding environment
Proficiency in Microsoft Office, SAP would be a beneficial but not essential
A proactive, solutions focused team player with excellent interpersonal skills
What's In It for You?
As the Customer Service Advisor, this is a fantastic opportunity to join an innovative market leading, company who prides itself on a positive culture, a strong brand and who offers real progression opportunities.
You'll work in bright, modern offices with excellent facilities.
Salary: Between £25,000 - £26,400
Hours: 37.5 hours a week (Monday to Friday, 8:30 AM - 5 PM)
Hybrid working model
Holidays: 26 days plus bank holidays
Training: Comprehensive training and onboarding
Benefits: Progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events, and more!
....Read more...
Type: Permanent Location: Banbury, England
Start: ASAP
Duration: 9 months
Salary / Rate: £25000 - £26400 per annum + hybrid working, bonus, great benefits
Posted: 2025-03-27 15:07:19
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We are recruiting for a proactive Customer Service Advisor to join this professional B2B customer service team on a permanent basis.
If you're passionate about delivering excellent service and thrive in a fast-paced, dynamic environment, we'd love to hear from you.
Key responsibilities for the Customer Service Advisor
The team is responsible for processing orders from the dealers, key accounts, and direct customers, ensuring stock is delivered on time and in full by the requested delivery date
In this role, you will provide customers with quotes, place and manage orders through to delivery, and keep them informed with stock updates, dispatch details, and delivery schedules.
You will also handle invoice queries, coordinate and manage returns, and ensure a smooth order fulfilment process
You will be assigned specific accounts, working closely with the Sales team to maintain strong customer relationships and provide excellent service.
Additionally, you will take ownership of managing your own workload on a daily basis, ensuring tasks are completed efficiently and effectively.
What We're Looking For:
Proven experience in customer service and administration
Strong communication skills
Attention to detail
Able to work in a fast paced and demanding environment
Proficiency in Microsoft Office, SAP would be a beneficial but not essential
A proactive, solutions focused team player with excellent interpersonal skills
What's In It for You?
As the Customer Service Advisor, this is a fantastic opportunity to join an innovative market leading, company who prides itself on a positive culture, a strong brand and who offers real progression opportunities.
You'll work in bright, modern offices with excellent facilities.
Salary: Between £25,000 - £26,400
Hours: 37.5 hours a week (Monday to Friday, 8:30 AM - 5 PM)
Hybrid working model
Holidays: 26 days plus bank holidays
Training: Comprehensive training and onboarding
Benefits: Progression opportunities, volunteer days, pension scheme, end of year discretionary bonus, health plan, critical illness cover, sick pay, staff discounts, plenty of social events, and more!
....Read more...
Type: Permanent Location: Banbury, England
Salary / Rate: £25000 - £26400 per annum + hybrid working, bonus, great benefits
Posted: 2025-03-27 14:54:52
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The Role
Environmental Enforcement Officer - Hillingdon
Full-Time | £13.00 per hour (£27,040 per annum)
Rising to £13.15 per hour after 12 months
Do you have a passion for protecting the environment and helping your community? Enjoy working outdoors and staying active? This could be the perfect role for you!
Join our friendly and dedicated team as an Environmental Enforcement Officer (EEO) and help keep Hillingdon clean, safe, and environmentally sound.
Every day, you'll make a difference by upholding local regulations and creating a cleaner, greener space for everyone.
A driving license is preferred by not essential.
What You'll Be Doing:
- Patrolling streets to monitor and enforce local bylaws, preventing littering, dog fouling, and environmental breaches.
- Assisting the public, answering enquiries, and addressing complaints with care and professionalism.
- Issuing Fixed Penalty Notices where necessary to maintain environmental standards.
- Conducting interviews under caution, validating offender details, and preparing cases for legal action.
- Working closely with legal services and attending court as a witness when required.
- Building strong partnerships with key service areas and agencies like the Police.
What Youll Bring to the Role:
- Experience in enforcement or environmental services (cleansing, waste collection, etc.).
- Confidence in engaging with the public, even in challenging situations.
- Excellent communication skills, capable of adapting to different audiences.
- A self-motivated, reliable, and team-oriented mindset.
- Strong problem-solving skills for resolving complex issues and complaints.
- Flexibility to cover other enforcement staff as needed.
- Understanding of Health and Safety and data protection protocols.
- A full, clean driving licence and a commitment to making a positive environmental impact.
What We Offer You:
- Competitive Pay: £27,040 per annum, rising after 12 months
- Flexible Full-Time Work: 40 hours per week + overtime opportunities
- Training & Career Development: We invest in your success
- Supportive Team Environment: Be part of a passionate group of professionals
- Free Car Parking
- Pension Scheme
Ready to Make a Difference?
Protecting the environment starts with people like you.
If youre passionate about your community, have enforcement experience, and enjoy working outdoors we want to hear from you!
Click "APPLY NOW" and one of our recruitment experts will be in touch soon! ....Read more...
Type: Permanent Location: Uxbridge,England
Start: 27/03/2025
Salary / Rate: £27040 per annum
Posted: 2025-03-27 11:05:15
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The Role
Processing Centre Administrator⯠Dingwallâ¯- Full-Time; 40 hours per week -⯣23,795.20 per annum.â¯
Do you have a keen eye for detail?⯠Do youâ¯have excellent written and verbal communication skills? Do you have the skill to multitask? Are you eager to learn new things? Can you work under pressure?
Are you able to work weekends?â¯
If you answered yes, then this may be the opening for you!â¯
Here are some of theâ¯Responsibilities you will have in the role, but no limited to;
- Reviewingâ¯CCTV images of cars parked in violation of local site rules.
- Undertake check-ups of vehicle ownership through the DVLA.
- Scan of inbound post from members of the public.
- Utilise software programs such as Parkway and FGL.
What will you bring?:
- Excellent documentation skills.
- â¯The skill to work in a clerical setting.â¯
- â¯Have a keen eye for detail.
- â¯Excellent written and verbal communication skills.
- The talent to learn new subjects and absorb new info.
- Be eager to acquire new knowledge of computer systems.
- The skill to multitask and adapt to change with minimum direction.
*Full accredited training will be provided to all successful applicants
*
Are you looking to build a career?
There is prospect for progression within the role as it is projected the Processing Centre will grow over the next 12 months and beyond.
We are looking for applicants that are seeking to develop their skills alongside this predicted growth.
What can we offer you?â¯
- £23,795.20 per annumâ¯
40 hours per week, working pattern is Mon to Fri but one Saturday every month.â¯
5.6 weeks annual leave per annum rising to 6.6 weeks with long service
Pension scheme
Employee of the month award scheme
- Employee discount
Award winning Training and Developmentâ¯
-
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Does this sound like the role for you? Please apply now!
We are focused on ensuring APCOA is a fair place for you to work regardless of age, race, gender or level in the business.
We offer a inspiring work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Dingwall,Scotland
Start: 27/03/2025
Salary / Rate: £23,795.20
Posted: 2025-03-27 10:12:03
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Our client are currently seeking a Customer Service Coordinator to work in their busy and expanding Engineering Department.
Predominantly you'll be managing the diaries of a team of engineers but in addition, you'll also be responsible for:
Booking Preventative and Corrective maintenance visits for multiple engineers
Invoicing Engineers Visits.
Ensure all Client Account Administration is accurate and up to date.
Supply Analysis reports to Management as requested for their weekly/monthly meetings.
Liaise with Managers on a daily/weekly basis, giving updates on jobs, difficult customers, queries with Engineers etc.
Passively acquiring new Service Contracts.
General Correspondence.
Adhoc tasks as requested by a Manager/Director.
To be successful in this role you will need to have:
Strong Organisational Skills: You need to manage multiple tasks and schedules efficiently, ensuring that services are delivered on time.
Excellent Communication: Have clear and effective communication with clients, engineers, and team members.
This includes listening to clients needs and conveying instructions accurately.
Problem-Solving Abilities: Being able to quickly address and resolve issues that arise during the day.
Customer Service Orientation: A coordinator should be empathetic and patient, understanding and addressing client concerns to ensure satisfaction.
Adaptability: The ability to adapt to changing circumstances and handle unexpected challenges is important in maintaining smooth operations.
Teamwork: Collaborating effectively with other team members and service providers to ensure cohesive service delivery.
Attention to Detail: Ensuring that all aspects of service delivery are executed accurately and efficiently.
In return you will receive:
Salary- From £26,000.00 to £28,000.00 (DOE)
24 days annual leave plus bank holidays
Commission on all new Service Contracts won
Company Pension
Company Benefits scheme which gives you discounts on your shopping, travel, gym memberships etc.
It also gives you access to professional services such as a 24/7 online GP
Additional benefits include:
Commission pay
Company pension
Store discount
Schedule:
8 hour shift
Holidays
Monday to Friday
No weekends
Mego Employment Ltd operates as both an employment agency for permanent staff and an employment business for temporary workers.
....Read more...
Type: Permanent Location: Exeter, England
Start: ASAP
Salary / Rate: £26000 - £28000 per annum + Commission Pay
Posted: 2025-03-25 15:29:44
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Do you have a background in print, signage, creative, or agency work - and want to join an award-winning team that's bold, ambitious, and just getting started?At BISON, we're a second-generation, family-run business that's been pushing creative boundaries for nearly 50 years.
As our golden anniversary approaches in 2026, we're not slowing down - we're expanding into new markets, building new partnerships, and delivering high-end brand, print, and signage solutions that stand out.We're now looking for a Full-Time Client Success Advisor who's ready to help shape BISON's next chapter.You'll get access to a brilliant set of benefits designed to help you grow, feel good, and enjoy the ride:
Bonuses & Incentives - Performance-based rewards that reflect the value you bringBISON University - Our internal development platform including a team book club, personal coaching, and moreBISON DOF - Our legendary "Day of Fun" - because team culture mattersFlexible TOIL - Earn time off in lieu when the team's going the extra mileOn-site parking - Easy access to our Maidstone HQOn-site shower facilities - For fresh starts and lunchtime rechargesPeople.
Planet.
Profit. - We're driven by more than just the bottom lineCycle-to-Work & EV schemes - We regularly launch new initiatives to support smarter, greener livingA values-led team - Guided by collaboration, creativity, respect, and ownership
This is more than a support role - we're after someone with a sharp eye, strong instincts, and the desire to grow with us long-term.
Someone who'll help keep us organised, our clients happy, and our momentum strong.What You'll Be Doing
Supporting clients like a pro - Handling enquiries, building quotes and proposals, and creating invoices with care and precisionAdding insight - Ideally from a print, signage, creative, or agency background where juggling priorities and collaborating with suppliers was second natureKeeping us sharp - Managing diaries, daily operations, and admin so nothing slips through the cracksLeveraging tech - Using digital platforms and MIS tools to bring clarity, speed, and smart decision-makingThinking commercially - Supporting marketing campaigns and client engagement with a creative, strategic mindsetFitting right in - Communicating openly, building strong relationships, and just getting things doneGrowing with us - This is a full-time, long-term opportunity to build something meaningful - not a side hustle or stop-gap
What we stand for...We're proud of our heritage - but we're more excited about our future.
We work with blue-chip brands, bold startups, and everything in between.
No two days are the same, and that's how we like it.Our 7 values guide how we work and grow together:
TEAM - We achieve more togetherGROWTH - We grow our people to grow our profitCLIENT - We only succeed if our clients succeedRESOURCEFUL - We overcome challenges creativelyRESPONSIBLE - We see things through to completionRESPECT - We are authentic and considerateEMPATHY - We listen, understand, and are mindful of others
If you're looking for a role where your work matters - and you want to be part of something exciting, supportive, and built to last - we'd love to hear from you. Not sure if it's the right fit? Drop us a message - we're happy to chat. ....Read more...
Type: Permanent Location: Maidstone, Kent, England
Start: ASAP
Duration: Permanent
Salary / Rate: £28k - 36k per year
Posted: 2025-03-25 10:58:31
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Do you have a background in print, signage, creative, or agency work - and want to join an award-winning team that's bold, ambitious, and just getting started?At BISON, we're a second-generation, family-run business that's been pushing creative boundaries for nearly 50 years.
As our golden anniversary approaches in 2026, we're not slowing down - we're expanding into new markets, building new partnerships, and delivering high-end brand, print, and signage solutions that stand out.We're now looking for a Client Success Advisor who's ready to help shape BISON's next chapter.You'll get access to a brilliant set of benefits designed to help you grow, feel good, and enjoy the ride:
Bonuses & Incentives - Performance-based rewards that reflect the value you bringBISON University - Our internal development platform including a team book club, personal coaching, and moreBISON DOF - Our legendary "Day of Fun" - because team culture mattersFlexible TOIL - Earn time off in lieu when the team's going the extra mileOn-site parking - Easy access to our Maidstone HQOn-site shower facilities - For fresh starts and lunchtime rechargesPeople.
Planet.
Profit. - We're driven by more than just the bottom lineCycle-to-Work & EV schemes - We regularly launch new initiatives to support smarter, greener livingA values-led team - Guided by collaboration, creativity, respect, and ownership
This is more than a support role - we're after someone with a sharp eye, strong instincts, and the desire to grow with us long-term.
Someone who'll help keep us organised, our clients happy, and our momentum strong.What You'll Be Doing
Supporting clients like a pro - Handling enquiries, building quotes and proposals, and creating invoices with care and precisionAdding insight - Ideally from a print, signage, creative, or agency background where juggling priorities and collaborating with suppliers was second natureKeeping us sharp - Managing diaries, daily operations, and admin so nothing slips through the cracksLeveraging tech - Using digital platforms and MIS tools to bring clarity, speed, and smart decision-makingThinking commercially - Supporting marketing campaigns and client engagement with a creative, strategic mindsetFitting right in - Communicating openly, building strong relationships, and just getting things doneGrowing with us - This is a full-time, long-term opportunity to build something meaningful - not a side hustle or stop-gap
What we stand for...We're proud of our heritage - but we're more excited about our future.
We work with blue-chip brands, bold startups, and everything in between.
No two days are the same, and that's how we like it.Our 7 values guide how we work and grow together:
TEAM - We achieve more togetherGROWTH - We grow our people to grow our profitCLIENT - We only succeed if our clients succeedRESOURCEFUL - We overcome challenges creativelyRESPONSIBLE - We see things through to completionRESPECT - We are authentic and considerateEMPATHY - We listen, understand, and are mindful of others
If you're looking for a role where your work matters - and you want to be part of something exciting, supportive, and built to last - we'd love to hear from you. Not sure if it's the right fit? Drop us a message - we're happy to chat. ....Read more...
Type: Permanent Location: Maidstone, Kent, England
Start: ASAP
Duration: Permanent
Salary / Rate: £28k - 36k per year
Posted: 2025-03-25 10:36:30
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Marketing DirectorSalary: €100.000 - €120.000 + company perksLocation: Helsinki or LausanneStart: ASAPAs a Marketing and Customer Experience Director you are responsible for developing and executing marketing strategies that drive brand awareness, customer engagement, and revenue growth in the QSR sector.This role ensures a seamless customer journey, enhances guest loyalty, and optimizes digital and in-store experiences.As a director you collaborate with cross-functional teams to align marketing efforts with business objectives, ensuring a strong market presence and operational excellence.A little about the role:Marketing Strategy & Brand Management:
Develop and implement marketing strategies to enhance brand positioning and increase market share.Oversee brand identity, ensuring consistency across digital, in-store, and advertising channels.Lead omnichannel marketing efforts, including digital, social media, traditional advertising, and promotions.Manage public relations, sponsorships, and influencer collaborations to strengthen brand credibility.Drive localised marketing campaigns to boost traffic and sales in specific locations.
Customer Experience & Engagement:
Design and execute customer experience strategies to enhance satisfaction, loyalty, and repeat visits.Oversee guest journey mapping to identify pain points and implement improvements across digital and physical touchpoints.Leverage data analytics and customer feedback to personalise experiences and drive engagement.Implement and manage loyalty programs, mobile apps, and CRM initiatives to increase customer retention.Collaborate with operations teams to ensure excellent service delivery and consistent brand experience.
Market Research & Insights:
Analyse market trends, consumer behaviours, and competitor activities to inform marketing strategies.Utilise data analytics to optimise promotions, menu offerings, and pricing strategies.Conduct regular customer satisfaction surveys and implement initiatives based on insights.
Digital & Delivery Growth:
Drive digital transformation initiatives, including online ordering, delivery platforms, and mobile app engagement.Develop targeted digital campaigns to optimise sales through third-party delivery partners and direct channels.Work closely with IT and operations teams to ensure seamless technology integration for customer convenience.
Stakeholder Collaboration & Leadership:
Lead and develop the team of marketing and customer experience professionals.Work closely with cross-functional teams to ensure brand consistency and operational alignment.Present insights and recommendations to the CEO and CFO to drive data-driven business decisions.
Qualifications & Experience:
Bachelor’s or Master’s degree in Marketing, Business, or a related field.10+ years of experience in marketing, customer experience, or brand management within the QSR sector.Proven success in developing and executing high-impact marketing and customer experience strategies.Strong analytical skills with experience in data-driven decision-making.Expertise in digital marketing, CRM, and loyalty programme management.Excellent leadership, communication, and stakeholder management skills.
....Read more...
Type: Permanent Location: Lausanne, Vaud, Switzerland
Start: ASAP
Duration: /
Salary / Rate: €100k - 120k per year + company perks
Posted: 2025-03-24 14:58:31
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Marketing DirectorSalary: €100.000 - €120.000 + company perksLocation: Helsinki or LausanneStart: ASAPAs a Marketing and Customer Experience Director you are responsible for developing and executing marketing strategies that drive brand awareness, customer engagement, and revenue growth in the QSR sector.This role ensures a seamless customer journey, enhances guest loyalty, and optimizes digital and in-store experiences.As a director you collaborate with cross-functional teams to align marketing efforts with business objectives, ensuring a strong market presence and operational excellence.A little about the role:Marketing Strategy & Brand Management:
Develop and implement marketing strategies to enhance brand positioning and increase market share.Oversee brand identity, ensuring consistency across digital, in-store, and advertising channels.Lead omnichannel marketing efforts, including digital, social media, traditional advertising, and promotions.Manage public relations, sponsorships, and influencer collaborations to strengthen brand credibility.Drive localised marketing campaigns to boost traffic and sales in specific locations.
Customer Experience & Engagement:
Design and execute customer experience strategies to enhance satisfaction, loyalty, and repeat visits.Oversee guest journey mapping to identify pain points and implement improvements across digital and physical touchpoints.Leverage data analytics and customer feedback to personalise experiences and drive engagement.Implement and manage loyalty programs, mobile apps, and CRM initiatives to increase customer retention.Collaborate with operations teams to ensure excellent service delivery and consistent brand experience.
Market Research & Insights:
Analyse market trends, consumer behaviours, and competitor activities to inform marketing strategies.Utilise data analytics to optimise promotions, menu offerings, and pricing strategies.Conduct regular customer satisfaction surveys and implement initiatives based on insights.
Digital & Delivery Growth:
Drive digital transformation initiatives, including online ordering, delivery platforms, and mobile app engagement.Develop targeted digital campaigns to optimise sales through third-party delivery partners and direct channels.Work closely with IT and operations teams to ensure seamless technology integration for customer convenience.
Stakeholder Collaboration & Leadership:
Lead and develop the team of marketing and customer experience professionals.Work closely with cross-functional teams to ensure brand consistency and operational alignment.Present insights and recommendations to the CEO and CFO to drive data-driven business decisions.
Qualifications & Experience:
Bachelor’s or Master’s degree in Marketing, Business, or a related field.10+ years of experience in marketing, customer experience, or brand management within the QSR sector.Proven success in developing and executing high-impact marketing and customer experience strategies.Strong analytical skills with experience in data-driven decision-making.Expertise in digital marketing, CRM, and loyalty programme management.Excellent leadership, communication, and stakeholder management skills.
....Read more...
Type: Permanent Location: Helsinki, Uusimaa, Finland
Start: ASAP
Duration: /
Salary / Rate: €100k - 120k per year + company perks
Posted: 2025-03-24 14:57:02
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Tudor Employment Agency are currently recruiting for a Customer Service Representative to join our client based in Walsall.The ideal candidate should possess excellent communication skills, and have a passion for providing exceptional customer service.Duties will include:
Handle incoming customer inquiries via phone, email, and chatProvide information about products and servicesProcess orders and returns efficientlyUpsell products where appropriateAnalyse customer needs to offer the best solutionsMaintain a high level of professionalism and phone etiquette at all times
Experience required:
Strong data entry skillsAbility to communicate effectively with customersExcellent telephone manner
Hours of Work: Monday to Friday 8.30am – 5pmRate of Pay: £11.44phrIf you are a customer-focused individual with great language skills and a desire to excel in a dynamic customer service role, we would love to hear from you!In order to be considered for this position or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 and submit your CV to commerical@tudoremployment.co.uk, quoting ref TEALOVCUS/13Applicants can also register online by clicking the link – https://tinyurl.com/ONLINECOMTEMP1For information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call! ....Read more...
Type: Permanent Location: Walsall, West Midlands, England
Salary / Rate: £11.44 - 11.44 per hour
Posted: 2025-03-24 14:09:46
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We are looking for a Customer Service Advisor to join an already busy department as additional support due to an internal promotion.
If you're passionate about delivering excellent service and want to work in a dynamic environment, this could be the perfect opportunity for you
This role is offered on an initial 9 month contract with hours from Monday to Friday, 8:30 AM to 5 PM, however, as the company is progressive there could be permanent opportunities too.
What you will be doing as the Customer Service Advisor
Accurately processing customer orders and requests.
Managing pricing, product information, and general customer queries.
Resolving complaints from start to finish with accountability and empathy.
Assisting internal teams with sales strategies and promotional campaigns.
Raising credit notes and handling return and repair processes.
Liaising with logistics providers to ensure timely and successful deliveries.
Experience, skills and attributes required
Confident and clear communicator with excellent customer service skills.
Empathetic and resilient, able to deliver exceptional support even under pressure.
Highly organised and detail-oriented, capable of managing multiple tasks effectively.
Comfortable using IT systems; experience with SAP and Google Docs is a bonus but not essential.
Proactive and solutions-focused, with a practical approach to problem-solving.
What's In It for You?
Starting Salary: £25,000
Holidays: 32 days (including 8 bank holidays)
Hybrid: 2 days per week, once trained
Training: Comprehensive 4 week training program to set you up
Benefits: A comprehensive package including a pension scheme, health plan, critical illness cover, sick pay, staff discounts, and the potential for permanent roles for the right candidates, subject to business needs
Modern workplace: A well respected employer offering fantastic culture, progression opportunities, and excellent facilities
....Read more...
Type: Permanent Location: Banbury, England
Start: ASAP
Duration: 9 months
Salary / Rate: Up to £25000 per annum + hybrid working, bonus, great benefits
Posted: 2025-03-24 10:56:08
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Hire Desk ControllerLocation: Normanton, West YorkshireSalary: £25,000 - £28,000 (dependent on experience) + OvertimeJob Type: Full-time, Permanent40 hr working week: Tuesday - Saturday:Hours of work on a rota basis:
7:00 AM – 4:00 PM8:00 AM – 5:00 PM9:00 AM – 6:00 PM10:00 AM – 7:00 PM
Our client, a leading company in the power solutions industry, is looking for a Hire Desk Controller to join their team.
This is an excellent opportunity for an organized and customer-focused professional to contribute to a fast-paced and dynamic environment.Responsibilities:
Manage hire orders efficiently from start to finishProvide excellent customer service to both clients and internal teamsAccurately process orders and maintain records within the company systemLiaise with transport and operations teams to coordinate equipment movementsEnsure invoices are processed accurately and on timeWork towards team targets and KPIs
Requirements:
Previous experience in administration or customer serviceStrong organizational and communication skillsProficiency in IT systems, particularly ExcelAbility to work under pressure and meet deadlinesA proactive and team-oriented approach
Benefits:
Full training provided, with opportunities for career developmentSupportive and collaborative work environmentOpportunity to join a successful and growing companyCompany pension schemeHoliday loyalty schemeCompany discount at Normanton Cafe
If you are a detail-oriented professional with excellent customer service skills, apply now to be considered for this opportunity.Aqumen Business Solutions is acting as an Employment Agency in relation to this vacancy. ....Read more...
Type: Permanent Location: Normanton, West Yorkshire, England
Start: ASAP
Salary / Rate: £25k - 28k per year
Posted: 2025-03-24 09:21:18
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Head of Client Operations London (travel required) £65k to £75k p.a.
+ bonus + benefits
Exciting fast paced role, working to oversee and drive performance and support the delivery of new products and services.
The Role
As Head of Client Operations, you will be responsible for the performance of service delivery partners, and managing performance against contracted outcomes and KPIs.
Covering front line and support teams, customer services, billing, operations and complaints, your main responsibilities will include:
Build and maintain strategic partnerships, assuring delivery against agreed outcomes
Lead and manage the delivery of customer service strategy / customer contact strategy / channel offering
Create a culture of performance improvement through the use of data and analytics
Drive initiatives across the customer journey which deliver effectiveness and efficiency
Support the delivery of new products and services to ensure they embed smoothly into the operation
Oversight and assurance to supplier performance analytics / quality assurance / regulatory reporting
Represent the customer to ensure effective management of customer engagement across all touchpoints
Provide input to CS strategic communications and stakeholder activity
Lead and develop the team to effectively deliver the CS strategy, building a high performing team
The Company
Our client is a technology based start-up helping people achieve financial stability and independence.
Now going through an exciting period of growth and development this is an exciting time to join them and help further develop company success.
The Person
As Head of Client Operations you will have experience managing onshore and offshore operations in a similar role, and evidence of success in developing, implementing and improving customer experience within a complex matrix environment.
You will have the following skills / experience:
Significant experience in managing contracted service providers to deliver against agreed outcomes
Experience in operational customer service delivery (technical & managerial experience)
A track record in process performance improvement / project and change management within a customer services environment
Previously worked in fast-moving start up environments.
If you wish to be considered for the role of Head of Client Operations, please forward your CV quoting reference 250564A.
WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UK
Applications are invited with experience in: Head of Customer Operations, Client Operations, Customer Service Delivery Manager, Customer Service Strategy, Operational Customer Service ....Read more...
Type: Permanent Location: City of London, England
Salary / Rate: £65000 - £75000 per annum + bonus + benefits
Posted: 2025-03-24 08:54:37
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Mobile Car Parking Attendant - Portsmouth - full Time - 12.21 Per Hour
Do you have excellent customer service skills? Do you have a flexible attitude? Do you have a valid UK Driving licence?
If you answered yes to these questions, then read on!
An opening has arisen for a Mobile Parking Attendant to join our team based in Portsmouth.
As a Parking Attendant you will provide front-line customer service.
You will be ensuring the car park is maintained and managed to the highest standards, as expected by our customers and our client.
What you'll do:
- You will provide first-class customer service support to our car park customers
- You will deal with unusual incidents in accordance with policies and training
- You will record and maintain all books and records assigned to your site in a legible and timely manner
- You will deal with all enquiries made in person, by telephone or by other means from customers, our client, its representatives or visitors as required
- You will deliver the highest level of personal behaviour and standards at all times
- You will assist with tasks or problems within the car parks or traffic management as requested
- You will ensure that vehicle users conform to the clients laid down traffic regulations
- You will comply at all times with, Company Policies and Procedures and the Health & Safety Laws
- You will undertake regular patrols of the premises to maintain security standards
What you'll bring:
- You will have excellent customer service skills.
- You will have excellent oral and written communication skills.
- You will have excellent interpersonal skills, with the competence to build and maintain positive working connections.
- You will have a reliable, conscientious and flexible attitude to work and proactive nature.
Does this sound like you? Click "apply" and one of our team will get back to you shortly.
Must be 18 or over to apply and have a valid UK Driving licence
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Portsmouth,England
Start: 23/03/2025
Salary / Rate: £12.21 Per Hour
Posted: 2025-03-23 21:45:03
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Area Operations Manager - £44,000 Per Annum - Including a car allowance - Full-time - permanent
Do you have experience in Operations Management? Are you looking for a varied and interesting role? Are you a natural leader with good communication skills? Do you have multi-site experience?
If you answered yes, then keep reading!
An exciting opportunity has arisen for an Operations Manager to support the security functions & car park operations across our Healthcare sites. If you have demonstrable experience in multi-site, client facing operations management role with P&L management this could be the position for you. This is an excellent chance to join a dynamic and growing company and support & grow APCOAs operations across our Healthcare sector .
What you'll do:
- Supporting the Head of Healthcare service, you will be involved in the operational support of various contracts.
- Oversee all elements of individual teams development and performance inclusive of coaching, appraising and disciplinary support up to and including dismissals.
- You will address any areas of underperformance and put in place corrective action plans to address these at site or individual level.
- Responsibility for ensuring compliance with H&S regulations at all sites will lie with you.
You will need to put in place corrective action plans to address any local issues.
- Liaison with & overseeing contractors, site works & maintenance issues.
- Manage all fleet vehicles assigned to various site within the area
- Creating monthly reports and ad-hoc reports as & when required
- Manage clients expectations and you will need to attend regular client meetings
- Carry out car park inspections and security Audits on an ad-hoc basis and create to do lists for local management.
- Act as the focal Point for the Security industry Authority
What you'll bring:
- Demonstrable experience in Operations Management within a multi-site environment
- Experience of P&L accounting, producing & managing budgets
- Excellent leadership skills
- Confident & Competent to develop beneficial relationships with the clients, senior managers and key stakeholders
- Able to prioritise workloads in a fast-changing work environment
- Competence to work under pressure, with a positive and resilient nature
- IT literate with experience of using MS Office packages (Word, Excel, Outlook, PowerPoint)
- Have a hands-on can-do approach
- Full UK driving licence essential
- Experience within the security industry would be advantageous, but is not essential
Does this sound like you? Click "apply" today and one of our team will be in touch shortly.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Luton,England
Start: 21/03/2025
Salary / Rate: £44,000 Per annum
Posted: 2025-03-21 11:45:04
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Security and Parking Officer - Bedford Hospital - 40 Hours per week - £23,795.20 per Annum
Do you have an SIA license?
Do you enjoy working outside?
Are you a security focused person?
Do you have experience in customer service?
If you answered yes to the above, then read on!
We currently have an opening for a Security and Parking Officer at Bedford Hospital. Security and Parking Officers are essential for access and safety for patients and staff. As a Security Officer you will protect the hospital against loss, theft and damage.
You will monitor and patrol the car parks as well as giving clear directions.
You will provide customer service to both the public and staff within the Hospital.
Please note, shifts will be on a rotation basis: Days and Nights. 5 days a week, including some weekends
What you will do:
- You will provide safety and car park patrolling provision to our clients NHS hospital.
- You will patrol the hospital site ensuring the safety and security of the site and its users.
- You will have a role in the efficient running of the car park and control room, whilst working towards continuous progress in all these areas.
- You will need to demonstrate excellent communication skills, both written and verbal, and be able to work in a fast paced but caring atmosphere.
If you hold a current, valid SIA license, then click "apply" today and one of our team will be in touch soon!
Must be 18 or over to apply
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Bedford,England
Start: 21/03/2025
Salary / Rate: £23,795.20 per Annum
Posted: 2025-03-21 10:22:04
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Security and Parking Officer - Bedford Hospital - Flexible Hours - £12.21
Do you have an SIA license?
Do you enjoy working outside?
Are you a security focused person?
Do you have experience in customer service?
If you answered yes to the above, then read on!
We currently have an opening for a Security and Parking Officer at Bedford Hospital. Security and Parking Officers are essential for access and safety for patients and staff. As a Security Officer you will protect the hospital against loss, theft and damage.
You will monitor and patrol the car parks as well as giving clear directions.
You will provide customer service to both the public and staff within the Hospital.
Please note, shifts will be on a rotation basis: Days and nights, including some weekends
What you will do:
- You will provide safety and car park patrolling provision to our clients NHS hospital.
- You will patrol the hospital site ensuring the safety and security of the site and its users.
- You will have a role in the efficient running of the car park and control room, whilst working towards continuous progress in all these areas.
- You will need to demonstrate excellent communication skills, both written and verbal, and be able to work in a fast paced but caring atmosphere.
If you hold a current, valid SIA license, then click "apply" today and one of our team will be in touch soon!
Must be 18 or over to apply
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Contract Location: Bedford,England
Start: 21/03/2025
Salary / Rate: £12.21 Per Hour
Posted: 2025-03-21 10:14:04
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Languages: Dutch, English and French would be a bonusThe Role:We are looking for a Restaurant Manager to oversee daily operations, ensure high service standards, and create an exceptional dining experience for our guests.The ideal candidate will have strong leadership skills, a passion for hospitality, and experience managing a restaurant team in a fast-paced environment.Skills you will need to bring:Operations & Service Management
Oversee daily restaurant operations, ensuring efficiency and exceptional service.Maintain high food quality, hygiene, and safety standards in line with regulations.Manage reservations, table assignments, and guest flow to optimise service.Handle customer feedback, complaints, and special requests professionally.
Financial & Business Performance
Assist in budgeting, cost control, and financial reporting to maximise profitability.Monitor sales, labour costs, and inventory to ensure operational efficiency.Work closely with suppliers and manage stock levels to minimise waste.
Team Leadership & Development
Recruit, train, and supervise front-of-house staff, ensuring excellent service.Motivate and lead a team, fostering a positive and professional work environment.Conduct staff performance reviews and implement training programmes.
Guest Experience & Brand Representation
Ensure a welcoming and refined atmosphere that aligns with the restaurant’s brand.Work with the Head Chef and marketing team to enhance menu offerings and promotions.Maintain strong customer relationships, ensuring repeat business and positive reviews.
Requirements
Proven experience as a Restaurant Manager or similar role.Strong leadership and team management skills.Excellent customer service and communication abilities.Financial acumen, including budgeting and cost control.Knowledge of food and beverage operations, including menu planning and wine pairing.Ability to multitask, remain calm under pressure, and solve problems effectively.Flexibility to work evenings, weekends, and holidays as required.
Benefits
Competitive salary + bonusesCareer development opportunitiesStaff meals & discountsSupportive and dynamic work environment
....Read more...
Type: Permanent Location: Antwerp, Belgium
Start: ASAP
Duration: /
Salary / Rate: €2.4k - 2.6k per month + Netto
Posted: 2025-03-21 08:57:58
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Languages spoken: German and EnglishStart: ASAPJob SummaryI am seeking a dynamic and experienced General Manager to lead my client's high-end restaurant, ensuring exceptional service, operational excellence, and financial success.The ideal candidate will have a strong background in luxury dining, a passion for hospitality, and the ability to inspire a team to deliver an outstanding guest experience.Key Responsibilities:Operational Management
Oversee daily restaurant operations, ensuring seamless service and efficiency.Implement and maintain high standards of food quality, presentation, and service.Ensure compliance with health, safety, and licensing regulations.Manage reservations, guest relations, and VIP experiences to uphold a premium dining atmosphere.
Financial & Business Performance
Develop and manage budgets, ensuring profitability and cost control.Analyse financial reports, sales trends, and key performance indicators (KPIs) to drive revenue growth.Oversee inventory management, supplier negotiations, and cost control measures.
Team Leadership & Development
Recruit, train, and mentor a high-performing front-of-house and back-of-house team.Foster a culture of excellence, teamwork, and continuous improvement.Conduct staff performance evaluations, implement training programmes, and encourage career development.
Guest Experience & Brand Development
Ensure an exceptional guest experience, handling VIPs and customer feedback professionally.Work closely with the Head Chef to develop seasonal menus and wine pairings.Maintain the restaurant’s reputation through strategic marketing, social media presence, and PR initiatives.
Supplier & Stakeholder Relations
Build strong relationships with suppliers, ensuring premium ingredients and beverages.Collaborate with external partners for events, promotions, and brand collaborations.Liaise with the ownership team to align business goals and strategies.
Requirements
Proven experience as a General Manager in a high-end restaurant.Exceptional leadership skills with the ability to motivate and develop a team.Strong financial acumen, including budgeting, P&L management, and cost control.Knowledge of premium food and beverage trends, including wine and spirits.Excellent customer service and interpersonal skills, with experience handling VIP clientele.Ability to work under pressure, multitask, and solve problems efficiently.Strong organizational skills and attention to detail.Flexibility to work evenings, weekends, and holidays as required.
Benefits
Competitive salary + performance-based bonusesStaff meals & discountsCareer development opportunitiesA dynamic and prestigious work environment ....Read more...
Type: Permanent Location: Munich, Bayern, Germany
Start: ASAP
Duration: /
Salary / Rate: Negotiable
Posted: 2025-03-21 08:57:52
