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German Speaking Customer Service Executive
Colchester
£30,000-£35,000pa
Monday-Friday 7.30am-4.30pm/8am-5pm (office-based)
KHR are partnering again with a well-established international manufacturer, who is currently looking to add a German Speaking Customer Service Executive to their team in Colchester.
This is a fantastic opportunity for someone who enjoys using their language skills, working with customers, managing orders, and supporting a busy sales team in a fast-paced environment
Working closely with the sales and operations teams, the successful candidate will play a key role in ensuring customers receive a seamless and high-quality service from enquiry through to delivery.
Key Responsibilities
- Acting as the first point of contact for customer enquiries via phone, email and online channels
- Processing customer orders and supporting the sales team with daily administration
- Managing order updates, queries and resolving customer issues efficiently
- Preparing documentation, including invoices, shipping documents and packing lists
- Setting up new customer accounts and maintaining accurate records within internal systems
- Assisting with export orders and obtaining freight quotations when required
- Supporting CRM updates and maintaining customer information
- Identifying opportunities to recommend additional products where appropriate
The Ideal Candidate
- Previous experience in customer service, sales support or a similar administrative role
- Fluent / Proficient German Speaker
- Strong communication skills with a customer-focused approach
- Excellent organisational skills and attention to detail
- Ability to manage multiple tasks in a fast-paced environment
- A proactive and collaborative team player
- The ability to speak German would be desirable but not essential
Benefits
- Competitive salary package, ranging from £30,000 to £35,000
- 25 days holiday plus 8 bank holidays
- Pension scheme with 4% employer contribution and 5% employee contribution
- On-site parking
Alongside these attractive benefits, you'll be part of a supportive and collaborative team, working in a dynamic environment that values your contributions.
The company fosters a great culture where employees are encouraged to grow and develop their skills, setting the stage for long-term career success.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit.
If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page.
This does not need to be formatted in the same manner.
In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word.
Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Type: Permanent Location: Colchester, England
Start: 30/03/2026
Salary / Rate: Up to £35000 per annum + holiday, bonus, pension
Posted: 2026-03-20 15:56:33
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Who we are… The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories.
This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year.
The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community. We are looking for a reliable and detail‑oriented individual to join our PNE Public Safety Team.
Event Dispatchers act as the central communications hub, coordinating calls from Security, First Aid/Medical, Facilities & Maintenance, and Event Ops to ensure timely response and smooth event operations.
They maintain real‑time digital logs, uphold radio discipline, and escalate urgent issues to on‑duty leadership.
If you excel in fast‑paced environments and have strong communication skills, this is an excellent opportunity for you.Why join our Team?
Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships!
What will you do this year?In your role as a Dispatcher, your primary accountabilities will be to:
Serve as the central communications point for PNE event operations, ensuring timely and effective coordination across Security, First Aid/Medical, Facilities & Maintenance, and Event Operations.Manage high‑volume inbound and outbound radio communications, maintaining clear, professional, and concise messaging at all times.Receive and assess incident and service requests, asking brief follow‑up questions to determine key details such as location, hazards, urgency, and resource needs.Dispatch appropriate response teams, including Security, First Aid, and Facilities; according to established protocols.Support emergency response situations by following approved communication scripts, escalation procedures, and notification pathways.Maintain radio discipline and prioritize calls effectively during peak operational periods.Document all calls, actions, and updates in a computer‑based dispatch log with accuracy and attention to detail.Provide shift handover summaries and assist with incident documentation following events or significant occurrences.Perform other related duties as assigned to support overall event safety and operations.
What else?
1–2 years of experience in dispatch, call centre work, security operations, event operations, control‑room monitoring, or another fast‑paced communications environment.Strong verbal communication skills with a clear and professional radio presence.Computer literacy and comfort learning new systems (Microsoft Office experience is an asset).Ability to document calls in real time with strong accuracy (approx.
35+ WPM).Demonstrated ability to remain calm, focused, and effective during stressful or high‑pressure situations.High attention to detail with strong organizational, prioritization, and time‑management skills.Ability to handle confidential information with professionalism and discretion.Reliable attendance and flexibility to work event‑based schedules.Familiarity with multi‑channel radio operations and incident logging systems.Working knowledge of emergency communications principles.ICS (Incident Command System) familiarity is considered an asset.Must be available to work a flexible schedule that includes evenings, nights and weekends.Candidates must undergo a Criminal Record Check
Who are you?
Skillful communicatorProactiveReliable
Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve.
All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age.
If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Type: Permanent Location: 2901 East Hastings St. Vancouver, British Columbia V5K5J1 Canada, Vancouver, Bri
Salary / Rate: £16.40 - 16.40 per hour + 10% in lieu of Benefits and Vacation
Posted: 2026-03-19 17:53:16
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Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories.
This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year.
The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution.
With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community.We are looking for hard-working and motivated individuals to join our PNE Box Office Team and work under the direction of the Senior Account Manager, Ticket-Leader.
The PNE’s Ticket Leader Box Office offers premier ticketing services for concert promoters, bands, professional sports teams, arenas and other venues.
Box Office staff are responsible for day to day operations of various events at the PNE such as: Concerts, Events, Tradeshows, and any other events operated by the Ticket Leader Box Office.
If you have a passion for the events industry, then this is a perfect opportunity for you!Why join our Team?
Exhilarating and fun-loving culture Flexible work environment Opportunity for free or discounted tickets to shows, events, sports games, and much more Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food Stands Competitive compensation package Opportunity to create lasting memories and friendships!
What will you do this year?In your role as a Box Office Attendant, your primary accountabilities will be to:
Respond to patron inquiries regarding any information related to ticketed events such as: building information, directions, event seating, ticketing, parking and general concerns during the sales process.Answer multi-line inbound calls and respond to event inquiries via email in a timely manner.Handle charges by phone, address account inquiries, adhere to confidentiality and security protocols, and provide excellent customer service.Maintain a current working knowledge of all events, services, and procedures by reviewing event information sheets and any other communication regarding event updatesDescribe venue layouts and seating locations to patrons when answering inquiriesBalancing & Accounting for credit/debit receipts for daily sales transactionsEntering new patron’s information into the database following policies and procedures established by the Center and updating existing patron information as necessaryOrganizing and distributing “will call” tickets and conducting light administrative dutiesCall customers to advise of event changes and/or cancellations as requiredPerform other related duties as assigned
What else?
Must have successful completion of Grade 12Previous experience with booking seats using a manifested seating map is considered an assetA minimum of one to two years’ work experience in customer service; prior knowledge or experience in box office operations, retail operations or call center operations is considered an assetMust have advanced proficiency with Microsoft Office (Outlook, Word and Excel)Previous experience with ticketing software considered an assetAbility to work in a fast-paced environment with changing requirements with easeAbility to work professionally, courteously and tactfully with guests and staff internallyMust be able to work a variety of shifts on a part-time basis which includes weekdays, weekends, and eveningsMust be available a minimum of 4 shifts per week, three weekdays and one weekend.
Shift hours can start as early as 7:45AM, and end as late as 11:00PM.Candidates must undergo a Criminal Record Check
Who are you?
Excellent guest service skillsSkillful communicatorDetail-orientedStrong time-management skills
Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve.
All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age.
If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Type: Permanent Location: 2901 East Hastings St. Vancouver, British Columbia V5K5J1 Canada, Vancouver, Bri
Salary / Rate: £14.40 - 14.40 per hour + 10% in lieu of Benefits and Vacation
Posted: 2026-03-19 17:53:08
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Looking for a role where you can genuinely support people, solve problems, and enjoy a varied, fast-moving working day? Join a well-established organisation and become part of a friendly, supportive call centre team, where you’ll gain valuable office-based experience. In the Call Centre Advisor role, you will be:
Responding to customer enquiries through multiple communication channels including phone, email, Live Chat, and SMS Booking, amending, and managing customer appointments efficiently Making proactive outbound calls to optimise appointment schedules and promote relevant offers Accurately updating customer records and interactions within the CRM system Delivering a consistently professional, empathetic, and high-quality customer experience
To be successful in the Call Centre Advisor role you will need:
Previous experience in a customer service or call centre environment Confident IT skills, including Microsoft Word, Excel, and Outlook Ability to remain calm, professional, and solution-focused in busy or challenging situations Strong telephone manner, including handling sensitive or complaint-based calls Empathy and patience, particularly when supporting customers with communication difficulties Excellent attention to detail and a strong team-player mindset Flexibility to work a rotating shift pattern
This is a temporary position for approx.
3 month initially, offering full time hours on a 4-week rotating shift pattern, including 1 Saturday a month.
You'll be based in modern, accessible offices in Llandudno, starting on an hourly rate of £12.21 per hour + benefits of weekly pay and holiday accrual.
If customer care truly matters to you, this could be the role you’ve been looking for.
Please apply today. ....Read more...
Type: Contract Location: LL30, Llandudno, Conwy, Wales
Start: 19/03/2026
Salary / Rate: £12.21 - 12.21 per hour
Posted: 2026-03-19 14:38:00
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Customer Service Support - Up to £35,000 Location: Office-basedWe’re working with a growing, eco-friendly company that supplies sustainable products to the hospitality industry, and they’re looking for a Customer Service Support professional to join their team.
This is a fantastic opportunity for someone who is confident on the phone, naturally personable, and enjoys building relationships with customers.
You’ll be a key point of contact for clients, supporting with enquiries, processing orders, and ensuring a smooth and positive customer experience from start to finish.The Role:
Handling inbound customer enquiries via phone and emailProcessing and managing orders efficientlyBuilding strong product knowledge and becoming an expert in the company’s offeringSupporting the sales team and maintaining strong client relationshipsAssisting with general office management dutiesEnsuring a high level of organisation across daily tasks
About You:
Confident, friendly, and professional on the phoneStrong communication and customer service skillsSome sales experience would be beneficialHighly organised with great attention to detailProactive and eager to learn and developA genuine interest in sustainability and working with a purpose-led business
What’s on Offer:
Salary up to £35,000Yearly bonus based on performanceOffice-based role within a supportive teamCompany closure over Christmas and New YearOpportunities to grow and progress within the business
If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call 0207 790 2666 ....Read more...
Type: Permanent Location: London, Greater London, England
Start: February 2026
Duration: Permanent
Salary / Rate: £35k per year + .
Posted: 2026-03-19 11:01:20
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Tudor Employment Agency are currently recruiting for Customer Service Advisor for our client based in Stafford, ST16, on a Permanent basis.This is an excellent opportunity for an aspiring or existing customer service advisor to broaden their skillset.
The client offers luxury motorhomes and allied services including maintenance, repair and bespoke installation.Our client offers a robust personal development programme including both internal and external training: You will be funded on a NVQ in Customer Service and NVQ in Business Administration, as well as role-specific training to increase your brand and product knowledge.Experience within a car sales environment or similar would be highly advantageous.Benefits for a Customer Service Advisor:
Exceptional facilitiesExtensive personal development programme including NVQ in Customer Service and Business AdministrationJob progression availableChristmas bonus and company paid Christmas partyFriendly and nurturing teamNiche industry sectorStaff use of company motorhome for leisureCompany provided Jacket Potato lunches each FridayHealthcare including optical and dentalLife insuranceCompetitive pension
Salary for the Customer Service Advisor:£27,000 Dependant on experience and to be reviewed after 3 month probation periodAdditional bonus structure dependant on department performanceThe Customer Service Advisor must:
Have previous Customer Service experience Be professional in appearance and natureAn interest in cars, motorhomes or travel would be advantageousExperience / Knowledge of Keyloop or Kerridge would be advantageous
Duties of the Customer Service Advisor:
Take ownership of the customer and their vehicle from point of sale throughout the product lifeWork under the instruction of the Service Centre Manager and Operations ManagerMeet and greet all customers upon arrivalQualify the customer to achieve accurate diagnostic informationCommunicate with allied departments including the workshopCommunicate and approve any additional work needed on vehiclesManage the logistics and parking of all vehicles on siteUpsell allied products and servicesContinually update the CRM with accurate client details and vehicle historyRespond to any customer enquiries within two hours of receiptProvide reception cover as needed
Hours of work for a Customer Service Advisor:Monday-Friday, 8am-5pmMust work one out of three Saturdays, 9AM-1PMIn order to be considered for this position or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV to commercial@tudoremployment.co.uk.Applicants can also register online by clicking the link - http://tinyurl.com/PERMF0RMFor information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call! ....Read more...
Type: Permanent Location: Stafford, Staffordshire, England
Salary / Rate: £27k per year
Posted: 2026-03-18 15:38:27
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Head of Membership – Hospitalité Premium (H/F)Lieu : Bordeaux, FranceSecteur : Hôtellerie de Luxe / Club PrivéSalaire : Compétitif selon profilVous êtes un expert du networking doté d'un tempérament de chasseur et d'un sens aigu du service ? Pour le compte d'un groupe international en pleine expansion, nous recherchons un(e) Head of Membership proactif(ve) et dynamique pour piloter la stratégie membre d'un établissement prestigieux à Bordeaux.Véritable ambassadeur(drice) de la marque, vous travaillez en lien direct avec le Directeur Général pour développer la communauté et assurer une expérience membre inégalée.Missions principales :
Développement et Acquisition : Identifier, approcher et convertir de nouveaux membres pour accroître la communauté du club.Engagement Membres : Créer et entretenir des relations pérennes avec les membres actuels pour garantir leur fidélité.Synergie Événementielle : Collaborer étroitement avec le Responsable Événementiel pour concevoir et organiser des événements exclusifs centrés sur les besoins des membres.Stratégie de Croissance : Participer activement aux projets de développement du groupe et à l'évolution de l'offre membership.Reporting & Performance : Assurer le suivi des indicateurs de performance et le reporting auprès de la direction.
Profil recherché :
Expérience : Expérience confirmée en hôtellerie de luxe, poste commercial dans un environnement premium ou dans la vente de services haut de gamme.Tempérament : Profil "chasseur", proactif et doté d'une grande aisance relationnelle.Langues : Maîtrise parfaite du français et de l'anglais (contexte international).Soft Skills : Intelligence émotionnelle élevée, diplomatie, discrétion absolue et présentation impeccable.Réseau : Une connaissance du marché local bordelais et de ses acteurs clés serait un véritable plus.Agilité : Capacité à évoluer dans un environnement "hands-on" et en forte croissance.
Ce poste vous correspond ?Merci d'envoyer votre CV à : beatrice@corecruitment.com ....Read more...
Type: Permanent Location: Bordeaux, Nouvelle-Aquitaine, France
Start: Immediate - 1 month
Duration: Full time / Permanent
Salary / Rate: €45k - 55k per year + benefits
Posted: 2026-03-16 20:38:12
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Customer Service Assistant - B2B Drinks Platform – London – Up to £31,500 plus package This is a rare chance to join an ambitious B2B drinks-industry startup at the very beginning—giving you the opportunity to fast-track your career, shape your role, and grow as they disrupt the UK drinks trade with an innovative, profit-boosting platform.We are looking for a Customer Service Assistant who will be first point of contact for all suppliers and buyers across the business.
The Customer Service Assistant will manage day-to-day enquiries, manage customer satisfaction, problem solving and supporting the loyalty with partnering businesses.This role will be 5 days per week in the West London office.
What this business offers:
A competitive salary and performance-based bonuses.Opportunities for professional development and career growth.The chance to work with globally recognized brands in an exciting and dynamic industry.A collaborative and supportive work culture.
Customer Service Manager responsibilities include:
Support the onboarding of new buyers and customers, ensuring they have the information and guidance they need.Handle day-to-day customer service enquiries via phone, email and system platforms.Process orders accurately and efficiently, ensuring customers receive the right products on time.Assist in maintaining customer service metrics and updating internal systems.Gather customer feedback and flag trends or issues to the Customer Service Manager.Work closely with sales, operations and supply chain teams to resolve queries.Help monitor stock, deliveries and order flows to support a smooth customer experience.Contribute to continuous improvement by suggesting ways to enhance processes and communications.
The Ideal Customer Service Manager candidate:
Experience in customer service, administration or a support role within B2B, FMCG, drinks, hospitality or retail (preferred, not essential).Excellent communication skills with a friendly, professional and proactive approach.Strong attention to detail and ability to manage multiple tasks at once.Comfortable using CRM systems, email platforms and spreadsheets.Team player who enjoys working collaboratively with other departments.Positive attitude, willingness to learn and passion for helping customers.
If you are interested in having a chat about this role, please forward updated CV’s to Mark@corecruitment.comCOREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors.
We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities.
Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram ....Read more...
Type: Permanent Location: London, Greater London, England
Start: February 2026
Duration: Permanent
Salary / Rate: £30k - 37k per year + Bonus
Posted: 2026-03-16 16:36:38
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Customer Service Administrator role available! We are looking for a Customer Service Administrator to join a successful Chemical Manufacturing company in Bradford who has a global reach.
Working for this company brings a competitive salary, pension contribution, 24 days annual leave + bank holidays, contribution towards Private Healthcare and more.
The team is friendly, dynamic and welcoming.
This role is a 6-month temporary contract with the potential to be extended.
Summary:
Role: Customer Service Administrator
Monday - Friday, 8:30 - 5pm
A temporary role guaranteed for 6 months but potential to be extended
Salary: £26,780
Has training and development opportunities available
1 hour lunch break
Main Duties of Customer Service Administrator:
Manage orders from enquiry through to completion
Liaising with customers over the phone and email to manage their enquires, process orders and apply costs correctly
Produce Invoices and credit notes for orders and returns
To be of general assistance in the smooth running of the office and department processes
Set up new customer accounts
Maintenance of documentation to ensure information is up to date and accurate
Communicating with internal and external customers
Requirements of Customer Service Administrator:
Able to communicate effectively over the phone and face to face
Ability to use Microsoft Office and willing to learn in house software systems
Experience dealing with complaints & enquiries
Experience in processing orders
Experience working with Microsoft Navision is desirable but not essential
If this Customer Service Administrator role would be of interest, please contact Ava Murphy at E3 Recruitment - 01484 645 269.
....Read more...
Type: Contract Location: Bradford, England
Start: ASAP
Salary / Rate: Up to £26780.00 per annum
Posted: 2026-03-12 15:07:40
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Customer Service Administrator£25,625 per annum 40 hours per week Wheelchair Service Centre Ashford TN23 6LLPurpose of JobTo help create an efficient and effective, friendly and courteous day to day Customer Service department.
Your role may include:Main Duties and ResponsibilitiesRaising orders – Responsible for entering orders immediately onto the computer system in an effective manner when a request is received from a service user, carer, family member or prescriber via telephone or email.Scheduling of orders – Responsible for making contact with service users and agreeing a convenient delivery, collection or repair date within the company KPIs.Engineers daily schedule – Responsible for ensuring engineers are booked daily to capacity.Communication – Responsible for answering daily calls within a busy department in a courteous and friendly manner and ensuring excellent customer service is always provided.
Answering and resolving all queries and enquiries to an effective solution or outcome in all cases.
Communicating any issues that cannot be resolved by yourself to the Customer Service Manager.Administration – Responsible for the daily efficient running of all administrative operational systems within the service, in line with Ross Care procedures.Clinical bookings – Responsible for booking clinical appointments from the waiting list and ensuring clinicians are booked to capacity in line with company KPIs.General – You will be assigned to specific areas or tasks associated with Customer Service but may be asked to assist in other areas of the service centre.
Flexibility is therefore required to ensure that the service remains effective and efficient and to manage and cover other staff in their absence.Undertake the job inline with company competencies as follows:
Achieves business results and adds value to the service.Focuses on internal and external customers.Builds and maintains effective teamwork with colleagues.Embraces change.Performs duties according to all company policies, procedures and instructions.
This job description shall not limit your role.
You may also be asked to carry out other duties that your Line Manager feels are within your capabilities and skill set.
The above information may not cover everything involved in the position but indicates the size and scope of the role.
This may be subject to change as the role develops.Key Performance IndicatorsOrders processed with accuracy. Queries, enquiries and complaints resolved with excellent customer service. Completed orders processed in a timely manner.Person RequiredSkills
Excellent customer service skills.Excellent communication skills to interact with internal staff and departments, prescribers and service users.Must be able to work on own initiative as well as part of a team.Computer literate with good working knowledge of Word and Excel.Excellent telephone manner.Excellent organisational skills with a good eye for detail.An enthusiastic and motivated individual who strives to succeed.Must be flexible, adaptable and positive in their approach to work.
Knowledge
Previous experience within a busy customer service department.Previous experience of administration, IT, order processing and scheduling of workloads would be a huge advantage.Experience in a similar type of role would be beneficial.
Qualifications
Qualified to GCSE level or equivalent.
Interested, please send your cv by return. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy.
You may be contacted directly by the employer should they wish to progress your application.
Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Type: Permanent Location: Ashford, Kent, England
Start: Negotiable
Duration: Permanent
Salary / Rate: £25,625 per year
Posted: 2026-03-12 14:12:14
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Technical Customer Service Executive
Colchester
£30,000 - £35,000pa
Monday to Friday 7.30am-4.30pm / 8am - 5pm (Fully office-based)
KHR are partnering again with a well-established international manufacturer, who are currently looking to recruit a Technical Customer Service Executive to join their growing team based in Colchester.
This is an excellent opportunity for a motivated and customer-focused professional to join a successful organisation supplying specialist products to customers worldwide.
Working closely with the sales and operations teams, the successful candidate will play a key role in ensuring customers receive a seamless and high-quality service from enquiry through to delivery.
Key Responsibilities
- Acting as the first point of contact for customer enquiries via phone, email and online channels
- Processing customer orders and supporting the sales team with daily administration
- Managing order updates, queries and resolving customer issues efficiently
- Preparing documentation, including invoices, shipping documents and packing lists
- Setting up new customer accounts and maintaining accurate records within internal systems
- Assisting with export orders and obtaining freight quotations when required
- Supporting CRM updates and maintaining customer information
- Identifying opportunities to recommend additional products where appropriate
The Ideal Candidate
- Previous experience in customer service, sales support or a similar administrative role
- Strong communication skills with a customer-focused approach
- Excellent organisational skills and attention to detail
- Ability to manage multiple tasks in a fast-paced environment
- A proactive and collaborative team player
- The ability to speak German would be desirable but not essential
Benefits
- Competitive salary package, ranging from £30,000 to £35,000
- 25 days holiday plus 8 bank holidays
- Pension scheme with 4% employer contribution and 5% employee contribution
- On-site parking
Alongside these attractive benefits, you'll be part of a supportive and collaborative team, working in a dynamic environment that values your contributions.
The company fosters a great culture where employees are encouraged to grow and develop their skills, setting the stage for long-term career success.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit.
If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page.
This does not need to be formatted in the same manner.
In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word.
Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Type: Permanent Location: Colchester, England
Start: 30/03/2026
Salary / Rate: Up to £35000 per annum + holiday, bonus, pension
Posted: 2026-03-11 16:06:29
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Customer Service Executive
Colchester
£30,000 - £35,000pa
Monday to Friday 7.30am-4.30pm / 8am - 5pm (Fully office-based)
KHR are partnering again with a well-established international manufacturer, who are currently looking to recruit a Customer Service Executive to join their growing team based in Colchester.
This is an excellent opportunity for a motivated and customer-focused professional to join a successful organisation supplying specialist products to customers worldwide.
Working closely with the sales and operations teams, the successful candidate will play a key role in ensuring customers receive a seamless and high-quality service from enquiry through to delivery.
Key Responsibilities
- Acting as the first point of contact for customer enquiries via phone, email and online channels
- Processing customer orders and supporting the sales team with daily administration
- Managing order updates, queries and resolving customer issues efficiently
- Preparing documentation, including invoices, shipping documents and packing lists
- Setting up new customer accounts and maintaining accurate records within internal systems
- Assisting with export orders and obtaining freight quotations when required
- Supporting CRM updates and maintaining customer information
- Identifying opportunities to recommend additional products where appropriate
The Ideal Candidate
- Previous experience in customer service, sales support or a similar administrative role
- Strong communication skills with a customer-focused approach
- Excellent organisational skills and attention to detail
- Ability to manage multiple tasks in a fast-paced environment
- A proactive and collaborative team player
- The ability to speak German would be desirable but not essential
Benefits
- Competitive salary package, ranging from £30,000 to £35,000
- 25 days holiday plus 8 bank holidays
- Pension scheme with 4% employer contribution and 5% employee contribution
- On-site parking
Alongside these attractive benefits, you'll be part of a supportive and collaborative team, working in a dynamic environment that values your contributions.
The company fosters a great culture where employees are encouraged to grow and develop their skills, setting the stage for long-term career success.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit.
If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page.
This does not need to be formatted in the same manner.
In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word.
Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
Type: Permanent Location: Colchester, England
Start: 30/03/2026
Salary / Rate: Up to £35000 per annum + holiday, bonus, pension
Posted: 2026-03-11 09:41:57
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Booking Agent - Up to £32,000 (DOE) Monday to Friday | Shifts between 9:00am and 6:30pmWe are currently recruiting for a Booking Agent to join a growing accommodation agency that helps clients secure different types of accommodation.
This is a great opportunity to join a small, friendly team with a fun and positive office culture.
The role will be fully office based initially, with the potential for hybrid working in the future as the company continues to grow.
There are also good opportunities for career development within the business.Responsibilities:
Managing accommodation and hotel reservations for clientsHandling booking enquiries via phone and emailConfirming and processing reservations accuratelyProviding excellent customer service throughout the booking processLiaising with accommodation providers when requiredKeeping booking systems and records up to date
Ideal candidate:
Previous experience in reservations or booking roles, ideally within accommodation or hotelsStrong communication and customer service skillsFriendly, bubbly personality with a positive attitudeOrganised with good attention to detailSomeone who enjoys working in a small team environment
If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call 0207 790 2666 ....Read more...
Type: Permanent Location: Brent, Greater London, England
Start: ASAP
Duration: Perm
Salary / Rate: £32k per year + DOE
Posted: 2026-03-10 12:51:02
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Customer Service Advisor – Talke Salary: £25,400 + performance bonus (after 6 months)Due to continued growth, we are recruiting Customer Service Advisors to join a successful and expanding company based in Talke.
This is an excellent opportunity to join a supportive, family-run business that prides itself on delivering outstanding customer service across the UK.With the company entering its 11th year of trading and exciting growth plans ahead, this is a great time to join a business that offers ongoing training, development and genuine career progression.Previous customer service experience is preferred; however, if you are confident on the phone, enjoy helping people and thrive in a fast-paced environment, this could be the role for you.
About the CompanyOur client is a leading independent company operating on a national basis.
Customer service is at the heart of everything they do, and they have built a strong reputation for delivering a competitive service and exceptional customer care.They believe every employee is a valued part of the team and work hard to create a supportive and positive working environment.
Key Responsibilities
Handling a high volume of incoming customer callsResponding to customer queries via telephone and emailResolving customer issues efficiently and professionallyManaging and resolving complaints with empathy and understandingLiaising with external contractors to arrange resolutionsPromoting the benefits of the company’s services to customersSupporting with contract renewals and customer retentionMaintaining accurate customer records using the in-house system
Skills and Experience
Previous experience dealing with customers on the telephoneExcellent communication and listening skillsAbility to manage difficult calls and complaints professionallyPassion for providing excellent customer serviceStrong problem-solving skillsAbility to work in a fast-paced environmentGood PC and system skillsTeam player with a positive attitudeAbility to remain calm under pressureDue to the location, own transport is preferred
Working Hours
Week 1: 8:00am – 4:30pmWeek 2: 9:00am – 5:30pmWeek 3: 10:30am – 7:00pm1 in 3 Saturdays per month (9:00am – 5:00pm) with a day off in lieu
Package and Benefits
£25,400 salary plus performance bonus after 6 months20 days holiday plus Bank HolidaysOnsite parkingOngoing training and developmentExcellent career progression opportunitiesRecreational breakout areasCompany events and team daysEmployee recognition awardsSupportive and friendly working environment
If you are looking for a customer service role within a growing business that values its employees and offers long-term career opportunities, we would love to hear from youFollow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyCUSTOMER SERVICE ADVISOR – TALKE – £25,400 plus performance bonus ....Read more...
Type: Permanent Location: Talke
Start: Immediate
Duration: Full Time
Salary / Rate: £25.4k per year + Bonus & Benefits
Posted: 2026-03-10 11:05:16
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Job Title: Customer Care AdministratorLocation: Woolpit, SuffolkEmployment Type: Full-Time, PermanentWorking Hours: 37 Hours a weekSalary: Competitive, depending on experience About Us:Portico GB Ltd is a leading subcontractor to the new build industry based in Woolpit near Bury St Edmunds who supply and install windows, doors, conservatories and wardrobe systems to the new build sector. The Role:Working in our Customer Care department, this varied role is ideal for a personable and organised individual with previous experience in a customer care role, preferably in the new build sector.Offering an excellent salary based on experience, a friendly working environment with a great team to work with, and a variety of company benefits, we have an exciting opportunity for a Customer Care Administrator to work alongside the Customer Care Supervisor. Key Responsibilities:
Assisting with booking appointments with customers in occupied propertiesCoordinating with our Service Engineers to attend appointmentsRaising delivery notes and invoicesUpdating information on to our systems for feedback to the principle contractorsDealing with incoming calls and email enquiries in a professional and friendly mannerTaking information from the SAPs system and updating jobs on our and the principal contractors systemManaging your own workload as well as working with the team to ensure the workload is covered
What we're looking for:
Previous experience in a customer care or administrative role is desirableYou must be very organised with good attention to detailYou will be a personable and adaptable individualStrong interpersonal and communication skills via email and telephoneAble to work well within a team as well as independentlyGood time managementExcellent computer skills including Excel.
Sage experience would be an advantage, however training will be given
What We Offer:
29 days holiday inclusive of bank holidays, with 1 extra day per year of service up to a maximum of 33 days per annumFriendly working environment with a great teamCompany benefits ....Read more...
Type: Permanent Location: Woolpit, Suffolk
Start: ASAP
Duration: Full Time, Permanent
Salary / Rate: Competitive Salary (DOE) + Benefits
Posted: 2026-03-09 14:49:13
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Part Time Maintenance AdministratorLeeds, West Yorkshire - Office-Based no Hybrid workingSalary: £30,000 to £32,000 (FTE) pro-rated for part time - dependent on experiencePermanent | Monday to Friday hours covered 8:30am–5:30pm Part Time - 3 days per week + flexibility required around holiday coverWhy Join us?
Opportunity to work part time in a job share arrangement – office basedFull training and ongoing supportCompetitive salary with annual performance and pay reviewsDiscretionary Annual bonus (performance-based)20 days’ holiday + bank holidays (pro rata), increasing after 2 years’ serviceFriday breakfasts - a small perk we all look forward to!Supportive team environmentGenuine opportunities for progression as the company grows
Do you thrive in a busy, team-focused environment where every day is different? If so, we would love you to join our growing property maintenance team in Leeds.We are looking for a job share partnership for 2 highly organised and professional candidates.
If you are looking for flexibility, please outline your preferred working pattern in your application.
The role would include each job share partner to work Monday, Tuesday, Wednesday (handover day) and the 2nd job share partner to work Wednesday, Thursday, Friday.About usWe’re an established and expanding property maintenance company dedicated to delivering excellent service to our clients and tenants.
Our focus is on efficiency, teamwork, and customer care, ensuring every maintenance request is managed smoothly and professionally.As our business continues to grow, we are looking for 2 proactive Maintenance Administrators to support our customers, engineers, and internal teams.
This is a fantastic opportunity to join a company where your contribution genuinely makes a difference.The roleAs part of our friendly, close-knit team, you’ll be responsible for managing maintenance requests from start to finish, keeping customers informed, and ensuring all jobs are handled quickly and effectively.Your main duties will include:
Acting as the first point of contact for tenants, clients, and contractorsLogging and managing maintenance tasks accurately and efficientlyLiaising with engineers and internal teams to coordinate workMaintaining detailed records and file noteProviding exceptional customer service and administrative supportPrioritising urgent issues and ensuring service level agreements are metFollowing up outstanding jobs and ensuring completion within agreed timeframes
This is a busy, customer-facing role ideal for someone who is organised, communicative, and thrives in a fast-paced environment.Requirements
Excellent customer service and communication skillsFlexibility around holidays and cover when job share partner is awayStrong organisational skills and attention to detailConfident multitasker with a proactive, problem-solving mindsetComputer literate and comfortable using multiple systemsWorks well independently and as part of a teamAbility to remain calm under pressureExperience in the property or maintenance sector is helpful but not essential
We’re looking for individuals who brings a positive attitude, energy, and professionalism to the role.If you think this Maintenance Administrator role sounds like the perfect fit, click ‘Apply Now’ and submit us your CV with a brief note about why you would be a great addition to our team. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy.
You may be contacted directly by the employer should they wish to progress your application.
Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Type: Permanent Location: Leeds, West Yorkshire, England
Start: Negotiable
Duration: Permanent
Salary / Rate: £30k - 32k per year + Benefits
Posted: 2026-03-06 11:25:16
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Showcase your communication and people skills in a role where you'll be providing the highest levels of customer service and no two days will be the same! Be part of a well-established organisation within a friendly and supportive team where you will develop new skills and experiences. In the Customer Service Advisor job, you will be:
First point of contact for customer telephone, email and letter enquiries and follow ups, providing support and guidance on personal scenarios including payments Contacting customers to update information held on the system and undertaking checks to see if assistance is needed in any way Providing administration duties including compliance of documents, updating personal records, inputting work logs
To be considered for the Customer Service Advisor job must have:
Extensive experience of working in a customer focused environment with interpersonal and communication skills, both written and verbal Strong administration and customer service experience Good IT and keyboard skills with experience of using Windows based applications Ability to speak Welsh to level 3 and comfortable with everyday conversations and discussions
This is a temporary, full time (35 hours per week, Monday to Friday) on a week by week basis however is likely to last 2 months.
The role is office based near Llandudno and on an hourly rate of £15.00p/h plus benefits including holiday pay, weekly pay and Corporate discount for Conwy Ffit. If you believe you have the skills and experience then please get in touch today! ....Read more...
Type: Contract Location: LL31 9SX, Llandudno, Conwy, Wales
Start: 05/03/2026
Salary / Rate: £15.00p/h + benefits
Posted: 2026-03-05 14:41:05
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Customer Service Planner – BirkenheadEmployment: Full TimeLocation: 12 Tower Quays, Birkenhead, Wirral, CH41 1BPSalary: £26k FTEFull Time: 8:30 to 5 40hr per week.Part Time & ‘part time/term time’ opportunities.DescriptionWe are looking for somebody to join our planning department.
Our planning team is based at our head office on the Wirral and is busier than ever booking appointments for our various project teams.
Our call handlers use state-of-the-art equipment and software to ensure that our teams operate efficiently and deliver excellent customer service.This is a full-time role within Aqualogic, and we are looking to fill this position quickly.
Early applications are encouraged as interviews will commence as soon as possible.Our office is located at Tower Quays with free on-site parking and is a 10-minute walk from Hamilton Square station, also on a main bus route.If you have experience working in a call centre and are looking to move your career forward, this could be the role for you.As water conservation becomes increasingly vital, the projects we work on are ever more essential.This is an exciting opportunity for someone with call centre experience who is looking for a more varied and dynamic role.We require someone with excellent communication skills who can clearly explain a technical service over the phone to people of all ages.
Full training will be provided.You will need to be motivated, self-driven, and computer literate.The successful candidate must possess excellent communication skills and be committed to maintaining consistently high-quality standards.Responsibilities
Outbound: Contacting customers from a large database to make appointments, including explaining the service being offered, and clustering appointments by postcode.Inbound: Receiving customer calls to request a Water Efficiency audit.Scheduling appointments using our booking system.Liaising with engineers/technicians.Basic administration duties.
This list of duties is not exhaustive.Skills
Telephone call handling (essential)Basic office administrationMS Office (Word, Excel, Outlook) – EssentialDriving – Not essentialExcellent communication skills with the ability to explain technical services clearly to a wide range of people.
Experience
Handling inbound calls from members of the publicMaking outbound calls from a list of warm contactsExperience working in a busy office environmentAbility to work on own initiativeOutgoing personality and strong customer service skills
INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy.
You may be contacted directly by the employer should they wish to progress your application.
Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Type: Permanent Location: Birkenhead, Merseyside, England
Start: Negotiable
Duration: Permanent
Salary / Rate: £26k per year
Posted: 2026-03-04 11:44:49
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CSCS Labourer / Offloader
£100 per day (CIS - paid gross, paid direct by client)
Must hold a valid CSCS Card & PPE
Must live in a EH54 postcode or 10 miles from it
Role:Working as part of a 2-man team carrying out kitchen offloading and general labouring duties.
This is a very physical role and involves lifting heavy boxes and visiting sites.
Please contact Mike - 07774 687 680 if you are available.
Type: Contract Location: Livingston, Scotland
Start: ASAP
Duration: On-Going
Salary / Rate: Up to £100 per day
Posted: 2026-03-04 10:15:09
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CUSTOMER SERVICE ADVISOR – NEWCASTLE UNDER LYME - £26,436 PLUS COMMISSIONAre you a dynamic and enthusiastic individual with a passion for delivering exceptional customer experiences while driving sales? Join our clients’ vibrant team as a Customer Service and Sales Agent, where your fun and motivated spirit will help push the boundaries of customer service and sales excellence! Confidence is key and you will be dealing with customers very quickly, although ongoing training and support will continue.COMPANY BACKGROUNDOur client is an independent company that works on a national basis.
They offer a market leading customer service experience.
Great customer service is at the heart of the business.
They have continued to grow month on month and gain a reputation for offering a competitive service and second to none customer service.
This is a small business and every single employee is a member of the family, as are the customers.CUSTOMER SERVICE JOB PURPOSEDevelop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries.
Working in a fast-paced environment, to address customer issues via the telephone or email.CUSTOMER SERVICE DUTIES
Deliver Exceptional Service: Engage with customers in a friendly and upbeat manner, providing them with incredible support and assistance.Sales Dynamo: Harness your customer service and communication skills to promote and sell our products and services.
Achieve and exceed targets by empathising with customer needs and providing tailored solutions.Motivated Team Player: Collaborate with fellow team members to sales brainstorm creative ideas and strategies that elevate our service and sales game.Innovate & Progress: Take the initiative to learn new things and provide suggestions for assisting the business growth.Feedback Champion: Embrace feedback enthusiastically, using it as a tool for growth.
CUSTOMER SERVICE REQUIREMENTS
Excellent communication skillsCustomer focusedSelf-motivatedAble to manage complaints professionallyKeen to drive business forwardIdeally experienced dealing with customers on the telephonePassionate about helping peopleTeam playerAble to work in a fast-paced environmentExcellent PC skillsProblem solverPatientAble to work under pressureDue to location, it is preferred you have you own transport
PACKAGE AND BENEFITS
Working 2 shifts Monday to Friday 9am-5.30pm and 9.30am-6pmWorking 1 Saturday per month 9am-3pm20 days holiday plus Bank HolidaysOnsite Parking£26,436 plus commissionFantastic opportunity to build a careerExcellent ongoing training and supportFun days and eventsFeel valued everyday
Follow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyCUSTOMER SERVICE ADVISOR – NEWCASTLE UNDER LYME - £26,436 PLUS COMMISSION ....Read more...
Type: Permanent Location: Newcastle-under-Lyme
Start: Immediate
Duration: Full Time
Salary / Rate: £26,436 per year + Bonus & Benefits
Posted: 2026-03-03 10:03:29
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Looking for a role where you can truly make a difference to customers and be at the heart of a busy, supportive team? This is a fantastic opportunity to join a well-established company in Denbigh as a Customer Care Adviser within their Aftersales Department.In this varied and fast-paced role, you’ll play a key part in delivering excellent aftersales service and ensuring customers feel supported from start to finish.In the Customer Care Adviser role, you will be:
Planning and coordinating service calls efficientlyManaging customer care queries and resolving issues proactivelyHandling customer complaints from initial contact through to amicable resolutionResponding to customer correspondence and maintaining accurate records
To be successful in the Customer Care Adviser role, you will need:
Previous experience handling customer queries in a busy environmentA calm, organised approach, especially during demanding periodsExcellent listening skills and a gentle, professional telephone mannerThe ability to identify potential customer vulnerabilities and respond ethicallyStrong decision-making skills and the confidence to think on your feetExcellent IT skills and a reliable, team-focused work ethic
This is a full-time, permanent position, working Monday to Friday (hours discussed at interview), based in Denbigh.
The role offers £13.27 per hour.If delivering outstanding customer care matters to you, this could be the perfect next step in your career.
Apply today. ....Read more...
Type: Contract Location: LL16, Denbigh, Denbighshire, Wales
Start: 02/03/2026
Salary / Rate: £12.21 - 13.27 per hour
Posted: 2026-03-02 17:22:13
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Every spring, customer demand ramps up and we support Karcher by bringing in experienced, resilient Customer Care Agents who can hit the ground running and deliver great outcomes under pressure.
We've placed 4 new starters and we need 2 more!
This is not a new team.
You'll be joining an established, high performing Customer Care department of 14 experienced colleagues, providing additional support during Karcher's busiest period of the year.
This role is offered on an initial 6 month contract starting March/April.
While it's contract, Karcher is a progressive employer and permanent opportunities may arise for strong performers, subject to business needs.
What you'll be doing
This is a fast paced, high volume customer environment, where quality and output both matter
Handling inbound customer queries by phone and email across pre and after-sales
Accurately processing orders, payments, returns and repair requests
Managing pricing, product information, stock and delivery queries
Owning complaints end-to-end- resolving issues with accountability and empathy
Liaising with logistics providers and internal teams to ensure timely resolutions
Raising credit notes, arranging repairs and handling warranty queries
Keeping systems updated and working to clear SLAs and KPIs
You'll be trusted to manage your time well, stay calm under pressure, and see issues through properly even when customers are frustrated or demanding.
What we're really looking for
This role suits someone who isn't fazed by challenge.
Confident, clear communicator with strong customer service experience
Resilient and emotionally intelligent able to handle difficult conversations
Comfortable working at pace with a strong focus on output and accuracy
Organised, detail-driven and able to juggle multiple priorities
Confident using IT systems (SAP / Google Workspace experience is useful but not essential)
If you've worked in contact centres, customer service, retail support or service operations, and you know what it's like to perform when the pressure is on, you'll feel at home here.
What's in it for you
Starting Salary: £25,000
Contract: 6 months (starting asap ideally March/April)
Hours: Monday-Friday, 8:30am-5pm
Holidays: 32 days (including bank holidays)
Hybrid working: 2 days per week once fully trained
Training: Structured onboarding programme
Benefits: Pension, health plan, critical illness cover, sick pay, staff discounts
Workplace: Modern offices, strong culture, respected brand, supportive team
....Read more...
Type: Contract Location: Banbury, England
Start: March/April
Duration: 6 months
Salary / Rate: Up to £25000 per annum + excellent benefits
Posted: 2026-03-01 16:56:39
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Customer Service Executive
Sowerby Bridge Monday to Thursday 08:30 – 17:00 | Friday 08:30 – 14:30 25 Days Holiday + Bank HolidaysAQUMEN Recruitment are proud to be recruiting on behalf of a well-established and growing manufacturing business based in Sowerby Bridge.
This is an exciting opportunity for an experienced Customer Service Executive to join a dynamic Sales team within a fast-paced, customer-focused environment.If you thrive in a role where no two days are the same, enjoy building strong customer relationships and take pride in delivering exceptional service, we want to hear from you.
The Role
As Customer Service Executive, you will play a key role in supporting sales administration processes and ensuring seamless communication between customers, sales representatives and internal departments.You will be a central point of contact for customers, handling queries relating to products, orders and deliveries, while ensuring internal systems and documentation are maintained to the highest standards.This is a role that requires ownership, attention to detail and the confidence to liaise with stakeholders at all levels.
Key Responsibilities
Processing customer orders and raising quotations
Managing and updating sales documentation with high accuracy
Producing regular reports to support commercial decision-making
Supporting internal and external sales teams
Handling telephone and email enquiries from customers
Maintaining and developing strong customer relationships
Liaising with Planning and other key departments
Assisting with analysis of current and future customer requirements
Ensuring compliance with Quality, Health, Safety and Environmental standards
Occasional travel within the UK and Europe
About You
We are looking for a proactive and professional individual who can take ownership of issues and see them through to resolution.Essential:
Minimum 2 years’ experience in a Sales Administrator / Customer Service / similar commercial role
Strong Microsoft Office skills
Experience processing orders and quotations
Excellent communication skills
Confident handling customer queries via phone and email
Strong attention to detail and ability to work with numerical data
Desirable:
Experience using CRM or ERP systems (SAP advantageous)
A-Level education or above
Additional language skills (French beneficial)
What’s in it for You?
Competitive salary (dependent on experience)
25 days holiday plus bank holidays
Early finish every Friday (14:30)
Supportive team environment
Opportunity to grow within a stable and expanding business
This is a fantastic opportunity to join a forward-thinking organisation where your contribution will directly impact customer satisfaction and business growth.To apply, please submit your CV today or contact AQUMEN Recruitment for more information.Aqumen Business Solutions is acting as an Employment Agency in relation to this vacancy. ....Read more...
Type: Permanent Location: HX6, Sowerby Bridge, West Yorkshire, England
Start: ASAP
Salary / Rate: £28k per year
Posted: 2026-02-24 15:10:51
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We're recruiting for a Service Coordinator to join a busy service department within a well-established, global organisation based in Banbury.
This is a fantastic opportunity to join a supportive team environment where customer experience is at the heart of everything they do.
If you love organisation, enjoy speaking to customers, and thrive in a fast-paced role where no two days are the same this could be perfect for you.
The role
As Service Coordinator, you'll play a key role in keeping the service operation running smoothly.
You'll act as the link between customers, engineers and internal teams ensuring work is scheduled efficiently, queries are resolved quickly and customers feel genuinely looked after.
This role sits within a busy service team supporting field engineers across the UK, so juggling priorities and staying calm under pressure is essential.
What you'll be doing
Acting as a key point of contact for customer enquiries via phone and email
Scheduling work for Field Service Engineers to meet response times and service agreements
Providing proactive updates to customers on service progress and planned work
Creating and managing cost estimates within the CRM system
Processing spare parts orders for approved work
Monitoring open orders, WIP jobs and delivery notes to ensure smooth completion
Investigating invoice queries and raising credit paperwork where needed
Following up outstanding purchase orders and open cost estimations
Producing customer reports and supporting service contract administration
Working closely with internal departments and the wider service team
What we're looking for
This role would suit someone from a customer service, service coordination, scheduling or busy administration background.
We're particularly looking for someone who:
Is highly organised and thrives when juggling multiple priorities
Stays calm and professional under pressure
Enjoys speaking with customers and building relationships
Has strong attention to detail and accuracy
Is confident using Microsoft Office and CRM systems
Works well as part of a collaborative team
Brings positive energy and enjoys being part of a supportive culture
The team & culture
You'll be joining a friendly and collaborative service department led by an experienced and supportive manager who truly champions customer service.
The team environment is calm, positive and team focused, and they're keen to welcome someone who brings energy, personality and a great customer mindset.
Full training will be provided, with great onboarding and opportunities to grow and develop within the business.
What's in it for you?
Starting salary of £27,000 + annual bonus
Profit share scheme
25 days holiday + bank holidays + your Birthday off
Hybrid working (2 days from home after probation)
Pension scheme
Life assurance
Sick pay
Staff discounts
Excellent progression opportunities
....Read more...
Type: Permanent Location: Banbury, England
Start: Feb/March
Salary / Rate: Up to £27000 per annum + training, hybrid working and benefits
Posted: 2026-02-18 15:06:07
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As Customer Sales Advisor you will be someone who enjoys customer service, working to targets and you will have excellent attention to detail.
As a Customer Sales Executive, you will be generating maximum opportunities through processing of customer orders or quotation requests in a timely manner to meet or exceed customer expectations whilst delivering outstanding customer service at all times.
This role is full time, office based, in Banbury.
As Customer Sales Advisor, you will be responsible for:
Handling inbound calls from customers wishing to place an order over the telephone ensuring the order is placed promptly and accurately
Generating sales opportunities by responding to customer quotation requests through telephone and email, within an appropriate timescale
Effectively managing workload through email management system
Developing a competitive quotation for the customer through using key fact-finding questioning techniques and attentive listening skills to build a rapport that will result in understanding the customer's needs and providing a solution to suit the need
Offering complementary or alternative products, promotional items and/or material/quantity options to maximise sales revenue/quote to order conversion whilst protecting our product gross margin
Ensuring all quotations submitted are progressed to conclusion within the agreed period and clear concise notes are completed
Achieving all department and individual targets
Meeting Data Quality and accuracy targets in relation to Order Entry and Account/Contact creation
Maintaining a strong knowledge of the product ranges and attending all available product training
As Customer Sales Advisor you must be/have:
Strong customer service skills
Sales order processing experience
Technical customer service / sales admin experience
Upselling, cross selling experience
Confident communicator
Ability to work to tight deadlines
Able to prioritise workload effectively
Able to work independently
Accurate and fast paced quality of work
Comfortable working within a busy, open plan office
Solid IT skills
Experience of working with a CRM system
What's in it for you?
£28,000 salary
Mon - Friday office hours 8.30 - 4.30 or 9.00 to 5.00 with ½ an hour lunch
Free onsite parking
Working as part of a friendly and supportive team
Training progression and development
Excellent benefits - 23 days holiday, rising to 26 days with service, life insurance, recognition schemes, 4% pension and much more!
....Read more...
Type: Permanent Location: Banbury, England
Start: 01/03/2026
Duration: 12 months
Salary / Rate: Up to £28000 per annum + excellent benefits
Posted: 2026-02-17 15:30:26
