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Customer Operations Advisor Contract: Full-time, Permanent (Mon-Fri 9am - 5pm) Location: Norwich / Hybrid (3 days in office)Benefits: Pension, Health Plan, 5 weeks' holiday, plus birthday day off, plus 8 paid Bank Holidays, Holiday Purchase Scheme, Gym discounts.
About us Operating in the UK since 1993, Citation ISO provides professional consultation and support for Organisations that require a hassle-free and cost-efficient route to ISO Certification.
We have proudly been delivering internationally recognised Management Systems for almost 30 years, with the aim of ‘making businesses better'.
Our growth plans are ambitious, and we're part of the private equity-owned Citation Group.
Our customer base has grown significantly over the past few years, and this growth will continue - that's where you come in.
About You For this role, you will need the following key skills & attributes: , Previous demonstrable experience of delivering to KPIs, with a background in administration, customer service or support.
, Your accuracy is a key strength.
, You will have a passion for delivering exceptional service to customers and colleagues.
, Motivated and resilient, adaptable, strong organisational skills with the ability to multitask/prioritise appropriately , You will love to build great relationships and build rapport easily, creating strong relationships with customers and colleagues using a collaborative manner to achieve desired results.
Excellent listening and negotiation skills, along with good verbal and written communication skills , Ability to understand and retain complex procedures.
, Natural problem solver and decision-making skills , You will have a high level of attention to detail and commitment to quality , Can do attitude , Computer literacy, including strong knowledge of Word, Outlook and Excel , Previous experience of working CRMs advantageous , Knowledge of ISO Certification advantageous, but not essential Purpose of the role The primary function of the role is to quote, contract and process existing client requests for mid-contract changes, including issuing new contracts and addenda in a timely response.
Key tasks: , Mid-Contract enquiries; handling client queries who are already in contract, including advising on new account set up, any one-off services needed and ongoing audit requirements, quoting contract fee amendments, issuing new contracts or contract addenda and updating all relevant systems/departments with relevant changes , Contract Addendums: produce relevant client contract(s) and manage an accurate, timely return from client and update all relevant systems/departments with relevant changes , Process File checks of new sales; o Check all new sales approved for Citation BDM, Citation GIST and Norwich Sales to confirm that all relevant paperwork has been completed accurately and that Salesforce CRM and Filemaker records have been created correctly.
- Confirm data accuracy by cross-checking contract values and relevant discounting with current Price Books.
Confirm ASCB suitability by cross-checking new service form output versus reasons for seeking document, ensuring relevant problem resolution emails are retained on Salesforce.
o Once all criteria have been met, create all relevant client files, documents, and Manager approve for Diary Management to be able to schedule appointments.
, Work with Managers to resolve issues; Work with GIST Manager to resolve any queries associated with Citation GIST sales.
Work with the Head of Sales to resolve any queries associated with Norwich and BDM sales.
, Novation Agreements; produce Deeds of Novation and manage an accurate, timely return from client and update all relevant systems/departments with relevant changes , Change of Certificate Details; email Change of Certificate Details forms to the client, once receive,d process of pass to 2nd Line team for further review (i.e.
change of cert scope) , Handle customer enquiries IVR option; ensure timely response times and aim to resolve queries on first contact , Live chat; provide live chat support , Customer communication; maximise the use of technology to ensure that customer contact is timely, professional and meets customer expectations e.g.
live chat, email, etc.
, Customer enquiries; progression of customer enquiries workstream, including sales and ISOMentor inboxes to ensure timely response, achieving internal targets and KPIs.
, Client feedback; proactively help gather customer feedback data and report trends to Customer Operations Manager regarding the service provided, in order to ensure our customer journey continues to improve.
, Personal development; ensure your own continuous professional development by keeping abreast of current retention and development techniques and trends , Any other duties as required Key Skills: , Motivated and target-driven with a proactive, can-do attitude, Strong attention to detail and confident handling data, Good communication skills (written and verbal), Organised and able to manage multiple tasks effectively, Quick to learn new systems, products, and processes, Comfortable working cross-functionally in a team environment, Basic proficiency in Microsoft Word, Outlook, and Excel, Experience using CRM systems (Salesforce desirable), Reliable, adaptable, and ready for any challenge ....Read more...
Type: Permanent Location: Norwich, England
Start: ASAP
Salary / Rate: Up to £24000.00 per annum
Posted: 2025-10-21 14:41:43
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Sales Support Orion Windows York Full TimeAbout us:Orion Windows are a group of six retail brands operating across the North of England and Cumbria, forming part of the £60 million turnover Conservatory Outlet Group.
As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we’re committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality.
Our approach is rooted in delivering exceptional customer service.Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities.
If you’re passionate about making a difference and want to be part of a team that values your ideas and hard work, we’d love to hear from you.About the role:As our Sales Support Staff, you’ll be the welcoming face that greets our customers and ensures they have a memorable experience.
Here’s what your role entails:
Welcome and assist customers: Make every customer feel at home by providing a warm welcome and ensuring their comfort in our showroom.Deliver exceptional customer service: Offer professional, courteous, and personalised assistance to meet the needs of each customer.Build strong relationships: Engage with customers, understand their home improvement needs, and guide them through our wide range of products.Stay Organised: Handle administrative tasks and keep our showroom running smoothly.
Who we’re Looking For:We’re seeking someone who is passionate about customer service and has strong organisational skills.
Here’s what we’re looking for:
Previous experience in reception or customer service roles in a showroom is ideal – however full training will be provided.Excellent administrative and organisational abilities.A friendly and approachable demeanour, combined with a professional attitude.
Ready to Join Our Team?If you’re excited about becoming part of our growing company and contributing to our success, we’d love to hear from you! Please submit your CV.Take the next step in your career with a company that values your contributions and offers a supportive, engaging workplace.
We can’t wait to welcome you on board! INDLS ....Read more...
Type: Permanent Location: York, North Yorkshire, England
Start: Negotiable
Duration: Permanent
Salary / Rate: Dependent on experience
Posted: 2025-10-21 09:36:13
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Customer Service Manager Salary 30k dependent on skills and experienceLocation office based daily Cheltenham GL50Full timeWhat We Offer:
Salary £30k/annumCompany pension schemeCycle to work schemeHealth Care Cashplan30 days holiday including bank holidays
Our client &SONS are seeking a Customer Service Manager to oversee their customer service team.
The successful candidate will ensure the smooth running of their customer support function, delivering exceptional service across all channels while reflecting the brand’s values.
This role will not only manage the customer service team but refine processes, and act as the voice of the customer within the business, feeding valuable insights back into product, marketing, and operations.About Us:&SONS are more than just a company - they are a family.
With a legacy of excellence spanning many years, they have established themselves as a leader in the workwear inspired clothing industry.
Their commitment to quality, innovation, and customer satisfaction sets them apart, and their people are at the heart of everything they do.The Team You Will Be Leading:&SONS have a small team who are very important to their business.
They are the ‘face’ of their business, the people who inform, guide, and advise customers on everything from availability, order tracking, and dealing with any problems.The Role:Customer Support Management
Oversee day to day customer service across email, live chat, phone, and social channels.Lead, support, and mentor the customer service team, including onboarding, training, and performance management.Ensure service standards (response times, resolution times, satisfaction scores) are met or exceeded.
Customer Experience & Continuous Improvement
Review and optimise processes for handling queries, returns, exchanges, and complaints.Ensure all customer interactions align with brand tone of voice and values.Use customer feedback and data to identify and resolve pain points in the online experience.Collaborate with Operations to improve fulfilment and return workflows.
Cross-Functional Collaboration
Work closely with Marketing to align on promotions, campaigns, and communications.Provide feedback to Product and Merchandising teams on customer insights (sizing, fit, quality).Support ESG initiatives by embedding repair, reuse, and circularity values in customer communication.
Reporting & Insights
Monitor and report on customer service KPIs.Provide regular insights to leadership to inform product and operational strategy.Track customer sentiment and share trends to help shape brand decision-making.
Skills & Attributes
Strong leadership and people management skills.Excellent written and verbal communication; customer-first mindset.Calm and solution-oriented under pressure.Highly organised, detail-driven, and process focused.Strong commercial awareness of online retail and fashion environments.
Your Experience:
3+ years’ experience managing customer service in fashion, retail, or e-commerce.Proven track record of leading a small-to-mid-sized team.Demonstrable success in improving customer satisfaction and optimising processes.Familiarity with Shopify e-commerce platformsExperience with HubSpot helpdesk/ticketing systems
If you’re based in Cheltenham and passionate about giving garments a second life and want to make a real impact in a growing brand, we’d love to hear from you.
Please send your cv by return.&SONS is for everyone.
We believe that an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission.We do not discriminate on the basis of race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status.
We commit to a focused and sustained action to dismantle racist systems, policies, practices, and ideologies within ourselves and our networks.
We have zero tolerance for intolerance.
We employ the right person for the job, if you are qualified for the position and reading this - we welcome you! INDHS ....Read more...
Type: Permanent Location: Cheltenham, Gloucestershire, England
Start: Negotiable
Duration: Permanent
Salary / Rate: £30k per year + Benefits
Posted: 2025-10-20 12:38:58
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Trainee Account Manager
Location: Poole
Salary: £26,000 + performance bonus
Hours: Monday Friday, Full-Time
Are you looking to kickstart your career in sales and account management? Do you enjoy working with people, solving problems, and learning something new every day?
Were offering a fantastic opportunity for a motivated individual to join a growing technical business as a Trainee Sales Account Manager.
You dont need years of experience just great communication skills, a willingness to learn, and the drive to build a successful long-term career.
Duties:
- Manage customer accounts and respond to enquiries
- Prepare quotations and proposals for the sales team
- Keep customers informed on their orders and project timelines
- Use CRM tools to track sales activity and customer data
- Help identify new business opportunities and upsell where possible
- Coordinate with production and logistics teams to ensure smooth delivery
- Support marketing campaigns and industry events
Skills:
- A confident communicator who enjoys building relationships
- Organised and reliable, with strong attention to detail
- Comfortable using Microsoft Office (especially Outlook and Excel)
- Eager to learn and grow in a fast-paced environment
- Any prior experience in customer service, sales, or admin is helpful but not essential
To apply, or for more information please contact Shannon on 07441919648 or email shannon@holtrecruitmentgroup.com ....Read more...
Type: Permanent Location: Poole,England
Start: 17/10/2025
Salary / Rate: £26000 per annum
Posted: 2025-10-17 12:37:09
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Customer Service and Despatch AdministratorSalary circa £27-30k depending upon experienceSteeton, BD20 8.30-5.00 Monday to Friday Our client is an award winning artisan bakery manufacturer, founded in 1899.
They are looking for an experienced Despatch & Customer Service Coordinator to join their team. Your prime responsibility will be to service and engage with key accounts. You will take full responsibility and ownership for driving these accounts ensuring they meet the requirements of the business and deliver added revenue. The PositionOur client is looking for a methodical, bright individual who has a keen eye for detail and who can take responsibility for the order processing and despatching of goods for the manufacturing plant.You will play a key role in the achievement of right first-time shipment performance.Role responsibility but not limited to:-
Processing customer ordersSending out order confirmationsDispatching ordersBooking in orders from customersArranging transportProcessing delivery notesDealing with customer queries as they ariseAnswering telephones and dealing with queriesLiaise with all relevant departments where necessary
Ideal attributes
Professional telephone mannerExcellent time management and able to prioritise workload efficiently and effectivelyExcellent computer skills including word and excelMethodical and able to communicate at all levelsYou will have excellent analytical, communication and decision-making skills as well as a strong ability to plan and organise
This Customer Service and Despatch Administrator role would ideally suit an individual who has previous experience within a manufacturing business. If you feel that you have the relevant skills and experience, then please send your cv by return.NO AGENCIES INDLS ....Read more...
Type: Permanent Location: Keighley, West Yorkshire, England
Start: negotiable
Duration: permanent
Salary / Rate: £27k - 30k per year
Posted: 2025-10-14 12:43:23
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Customer Complaints & Resolution ManagerLocation: Hybrid - 2 days Wilmslow HQ, 3 days from home Salary: Competitive basic - OTE 39k per year
Citation provides expert HR, employment law, and health and safety support to businesses across the UK.
We help organisations stay compliant, protect their people, and create safer, more productive workplaces.
Our tailored solutions combine hands-on consultancy with powerful technology, giving employers the confidence and tools they need to manage risk, drive performance, and focus on what matters most - running their business.
If you're a professional with personality who wants to work in a forward-thinking business, surrounded by brilliant people who genuinely care about you and are a pleasure to work with, then we're definitely the company for you to grow with.
If our culture sounds like the right fit and you'd like to be part of our success story, we'd love to hear from you - send us your details today.
What will I be responsible for?, Lead the resolution process for customer complaints, managing each case with care and professionalism—including escalating to managers or other teams when needed., Confidently handle a wide variety of complex issues, navigating sensitive situations with empathy and clarity to reach positive resolutions., Dig deep into the root causes of complaints, identifying patterns and working with teams to implement meaningful improvements., Stay informed with a strong understanding of compliance functions and how they impact our clients., Use multiple internal systems and resources to gather the information you need to resolve issues efficiently and accurately., Analyse complaint and survey data to uncover opportunities for continuous improvement, collaborating with the wider business to bring those ideas to life., Share insights and feedback with the Compliance leadership team to help reduce future complaints and enhance the overall client experience., Prepare and share reports on complaints and compensation, ensuring stakeholders are kept informed and aligned., Champion continuous improvement, always looking for ways to enhance the client journey and deliver better outcomes., Deliver outstanding service to a diverse client base, and support your colleagues in doing the same
Who are we looking for?
You'll bring a proven track record in complaints handling, customer success, or resolution management, with an exceptional ability to truly listen and empathise with client concerns.
Your communication skills - both written and verbal - enable you to engage, influence, and present confidently at every level of the organisation.
You'll be a strong negotiator and presenter, able to juggle multiple priorities with ease while maintaining a meticulous eye for detail and a commitment to outstanding quality.
Resilient and solutions-driven, you thrive when faced with challenges and use your analytical mindset to uncover root causes and deliver meaningful improvements.
You understand the power of efficient processes and positive behaviours in driving customer success and naturally build trusted relationships, working collaboratively with colleagues and stakeholders to achieve the best outcomes.
Here's a taste of the perks we roll out for our extraordinary team members:25 Days of Holiday + 8 Bank Holidays: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU. Post-Wedding Bliss: Newlyweds, we've got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We're all about supporting our Citation family, and that includes expectant parents.
Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best. ....Read more...
Type: Permanent Location: Manchester, England
Start: ASAP
Salary / Rate: Up to £39000.00 per annum + OTE
Posted: 2025-10-13 16:23:57
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Unity Recruitment are recruiting for a Car Park Control Room Operator.
JOB DESCRIPTION
Position: Car Park Control Room Operator
Reporting to: Key Accounts Manager
Objectives: To answer and resolve the intercom calls in a professional manner
Main Duties:
, You will be required to work a minimum 4 X 12 hours shifts per week which are nights and
days
, The Controller must be able to answer and resolve the intercom calls in a professional
manner
, Maintaining accurate logs by recording information gathered through the intercom
, Work together with the Technical Team and the Customers Response Centre to report
and escalate on site equipment faults
, Live sites monitoring
, Carrying our other administrative duties
, Comply at all times with company policies and procedures
, Support the company in its maintenance of quality standards
, Promote and protect the company's image and good reputation at all times
, Offer the highest level of customer service at all times seeking the assistance of your
manager when necessary
, Keep up to date with technical training on all systems
, Maintain a safe, neat and tidy workplace at all times ensuring the protection of staff
and company assets.
, Comply with the company's Health & Safety Policy at all times reporting any concerns
to your manager.
, Must maintain a high level of communication across all departments
, Fulfil any other duties and responsibilities that, after consultation, may be
determined from time to time
Requirements:
, Ability to work calmly under pressure
, Be prepared to work shifts as part of a 24/7 cover
, Excellent communication skills are essential
, Computer Skills, Excel, MS Word documents
, Promote and protect the company's image and good reputation at all times
, Control room experience is preferred but not essential
If this Car Park Control Room Operator vacancy is of interest to you - then please email your updated CV to carly@unity-recruitment.co.uk ....Read more...
Type: Permanent Location: Basingstoke, England
Start: ASAP
Duration: PERM
Salary / Rate: £24000 - £25000 per annum
Posted: 2025-10-13 12:23:57
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Support clientèle francophone | Déménager au PortugalNous visitions tous quotidiennement divers sites internet pour différentes raisons (passer une commander, recherche d'informations, consulter des offres d'emploi comme vous êtes actuellement en train de le faire, etc…).
Curieux/Curieuse de savoir comment fonctionne un site internet ? Découvrez l'envers du décor en rejoignant l'un des leaders de la création de sites en ligne.
La plateforme propose une solution complète permettant à ses utilisateurs de gérer leurs activités.
Convenant aussi bien aux novices qu'aux experts en web design, l'enseigne met à disposition des fonctionnalités avancées, des outils marketing et SEO pour permettre à ses utilisateurs de développer leurs présences en ligne et sur mesure. Rejoignez l'équipe d'experts déjà en place, à Lisbonne, au Portugal et faites parti(e) intégrante de ce projet ainsi bien excitant que challengeant.Aide à l´installation :, Logement fourni , Aide à l'obtention du numéro de sécurité sociale portugais et l´ouverture d'un compte bancaire.En plus de tout cela, vous recevrez :, Forfait repas (Carte repas/ticket restaurant) , Contrat à temps plein (40 heures par semaine / 8 heures par jour / 2 jours de repos) , Formation continue assurée par l'entreprise , Assurance médicale privée , Évolution de carrière , De nombreux autres avantagesQuelles tâches vais-je effectuer ?, Vous serez le premier point de contact des clients et aurez pour but de répondre à leurs clients/demandes par téléphone ou par mail. , Identifier les besoins des clients.Suis-je éligible ?, Passeport européen ou carte d'identité , Français natif/Niveau C2 (parlé et écrit) , Avoir un anglais niveau B2 est nécessaire car la formation dispensé lors de la prise de poste est en anglais , Avoir la capacité d'effectuer plusieurs tâches, car vous parlerez aux clients par téléphone et/ou par e-mailsQuelle est la prochaine étape ?Postulez dès maintenant et passez un entretien ! ....Read more...
Type: Permanent Location: Lisbon, Portugal
Start: 20/11/2025
Salary / Rate: €1000 - €1200 per month
Posted: 2025-10-13 07:46:49
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Support clientèle francophone | Déménager au PortugalNous visitions tous quotidiennement divers sites internet pour différentes raisons (passer une commander, recherche d'informations, consulter des offres d'emploi comme vous êtes actuellement en train de le faire, etc…).
Curieux/Curieuse de savoir comment fonctionne un site internet ? Découvrez l'envers du décor en rejoignant l'un des leaders de la création de sites en ligne.
La plateforme propose une solution complète permettant à ses utilisateurs de gérer leurs activités.
Convenant aussi bien aux novices qu'aux experts en web design, l'enseigne met à disposition des fonctionnalités avancées, des outils marketing et SEO pour permettre à ses utilisateurs de développer leurs présences en ligne et sur mesure. Rejoignez l'équipe d'experts déjà en place, à Lisbonne, au Portugal et faites parti(e) intégrante de ce projet ainsi bien excitant que challengeant.Aide à l´installation :, Logement fourni , Aide à l'obtention du numéro de sécurité sociale portugais et l´ouverture d'un compte bancaire.En plus de tout cela, vous recevrez :, Forfait repas (Carte repas/ticket restaurant) , Contrat à temps plein (40 heures par semaine / 8 heures par jour / 2 jours de repos) , Formation continue assurée par l'entreprise , Assurance médicale privée , Évolution de carrière , De nombreux autres avantagesQuelles tâches vais-je effectuer ?, Vous serez le premier point de contact des clients et aurez pour but de répondre à leurs clients/demandes par téléphone ou par mail. , Identifier les besoins des clients.Suis-je éligible ?, Passeport européen ou carte d'identité , Français natif/Niveau C2 (parlé et écrit) , Avoir un anglais niveau B2 est nécessaire car la formation dispensé lors de la prise de poste est en anglais , Avoir la capacité d'effectuer plusieurs tâches, car vous parlerez aux clients par téléphone et/ou par e-mailsQuelle est la prochaine étape ?Postulez dès maintenant et passez un entretien ! ....Read more...
Type: Permanent Location: Brussels, Belgium
Start: 20/11/2025
Salary / Rate: €1000 - €1200 per month
Posted: 2025-10-13 07:43:42
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Support clientèle francophone | Déménager au PortugalNous visitions tous quotidiennement divers sites internet pour différentes raisons (passer une commander, recherche d'informations, consulter des offres d'emploi comme vous êtes actuellement en train de le faire, etc…).
Curieux/Curieuse de savoir comment fonctionne un site internet ? Découvrez l'envers du décor en rejoignant l'un des leaders de la création de sites en ligne.
La plateforme propose une solution complète permettant à ses utilisateurs de gérer leurs activités.
Convenant aussi bien aux novices qu'aux experts en web design, l'enseigne met à disposition des fonctionnalités avancées, des outils marketing et SEO pour permettre à ses utilisateurs de développer leurs présences en ligne et sur mesure. Rejoignez l'équipe d'experts déjà en place, à Lisbonne, au Portugal et faites parti(e) intégrante de ce projet ainsi bien excitant que challengeant.Aide à l´installation :, Logement fourni , Aide à l'obtention du numéro de sécurité sociale portugais et l´ouverture d'un compte bancaire.En plus de tout cela, vous recevrez :, Forfait repas (Carte repas/ticket restaurant) , Contrat à temps plein (40 heures par semaine / 8 heures par jour / 2 jours de repos) , Formation continue assurée par l'entreprise , Assurance médicale privée , Évolution de carrière , De nombreux autres avantagesQuelles tâches vais-je effectuer ?, Vous serez le premier point de contact des clients et aurez pour but de répondre à leurs clients/demandes par téléphone ou par mail. , Identifier les besoins des clients.Suis-je éligible ?, Passeport européen ou carte d'identité , Français natif/Niveau C2 (parlé et écrit) , Avoir un anglais niveau B2 est nécessaire car la formation dispensé lors de la prise de poste est en anglais , Avoir la capacité d'effectuer plusieurs tâches, car vous parlerez aux clients par téléphone et/ou par e-mailsQuelle est la prochaine étape ?Postulez dès maintenant et passez un entretien ! ....Read more...
Type: Permanent Location: Lyon, France
Start: 20/11/2025
Salary / Rate: €1000 - €1200 per month
Posted: 2025-10-13 07:40:00
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German Speaking Customer Service Advisor | Move to PortugalFantastic opportunity to work for one of the largest insurance companies present on the European and American continents, in Lisbon, Portugal.
The company covers and manages the risks of its multiple clients by offering damage and liability insurance to individuals and businesses, health and provident insurance for individuals as well as reinsurance and life insurance.
Join the adventure and develop your knowledge, while enjoying the warm atmosphere that reigns within the team already in place.Relocation package:, Accommodation provided , Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:, Performance bonuses , Meal allowance (Food card) , Full-time contract (40 hours per week / 8 hours per day / 2 days off) , Ongoing training provided by the company , Private medical insurance , 22 days of paid vacation + public holidays , Career evolution , Many other advantagesWhat will be asked to do?, You will be the first point of contact for customers and will be asked to their queries by phone and/or email. , Identify customer needs.Am I eligible?, European passport or identity card , Native German/Level C2 (spoken and written) , The training will be given in English, you must have a minimum B2 level in English. , Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed! ....Read more...
Type: Permanent Location: Lisbon, Portugal
Start: 06/11/2025
Salary / Rate: €1100 - €1400 per month
Posted: 2025-10-13 07:29:59
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German Speaking Customer Service Advisor | Move to PortugalFantastic opportunity to work for one of the largest insurance companies present on the European and American continents, in Lisbon, Portugal.
The company covers and manages the risks of its multiple clients by offering damage and liability insurance to individuals and businesses, health and provident insurance for individuals as well as reinsurance and life insurance.
Join the adventure and develop your knowledge, while enjoying the warm atmosphere that reigns within the team already in place.Relocation package:, Accommodation provided , Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:, Performance bonuses , Meal allowance (Food card) , Full-time contract (40 hours per week / 8 hours per day / 2 days off) , Ongoing training provided by the company , Private medical insurance , 22 days of paid vacation + public holidays , Career evolution , Many other advantagesWhat will be asked to do?, You will be the first point of contact for customers and will be asked to their queries by phone and/or email. , Identify customer needs.Am I eligible?, European passport or identity card , Native German/Level C2 (spoken and written) , The training will be given in English, you must have a minimum B2 level in English. , Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed! ....Read more...
Type: Permanent Location: Zürich, Switzerland
Start: 06/11/2025
Salary / Rate: €1100 - €1400 per month
Posted: 2025-10-13 07:28:38
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German Speaking Customer Service Advisor | Move to PortugalFantastic opportunity to work for one of the largest insurance companies present on the European and American continents, in Lisbon, Portugal.
The company covers and manages the risks of its multiple clients by offering damage and liability insurance to individuals and businesses, health and provident insurance for individuals as well as reinsurance and life insurance.
Join the adventure and develop your knowledge, while enjoying the warm atmosphere that reigns within the team already in place.Relocation package:, Accommodation provided , Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:, Performance bonuses , Meal allowance (Food card) , Full-time contract (40 hours per week / 8 hours per day / 2 days off) , Ongoing training provided by the company , Private medical insurance , 22 days of paid vacation + public holidays , Career evolution , Many other advantagesWhat will be asked to do?, You will be the first point of contact for customers and will be asked to their queries by phone and/or email. , Identify customer needs.Am I eligible?, European passport or identity card , Native German/Level C2 (spoken and written) , The training will be given in English, you must have a minimum B2 level in English. , Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed! ....Read more...
Type: Permanent Location: Vienna, Austria
Start: 06/11/2025
Salary / Rate: €1100 - €1400 per month
Posted: 2025-10-13 07:20:41
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German Speaking Customer Service Advisor | Move to PortugalFantastic opportunity to work for one of the largest insurance companies present on the European and American continents, in Lisbon, Portugal.
The company covers and manages the risks of its multiple clients by offering damage and liability insurance to individuals and businesses, health and provident insurance for individuals as well as reinsurance and life insurance.
Join the adventure and develop your knowledge, while enjoying the warm atmosphere that reigns within the team already in place.Relocation package:, Accommodation provided , Assistance in obtaining your Portuguese social security number and opening a bank account.In addition to all this, you will receive:, Performance bonuses , Meal allowance (Food card) , Full-time contract (40 hours per week / 8 hours per day / 2 days off) , Ongoing training provided by the company , Private medical insurance , 22 days of paid vacation + public holidays , Career evolution , Many other advantagesWhat will be asked to do?, You will be the first point of contact for customers and will be asked to their queries by phone and/or email. , Identify customer needs.Am I eligible?, European passport or identity card , Native German/Level C2 (spoken and written) , The training will be given in English, you must have a minimum B2 level in English. , Have the ability to multi-task as you will be speaking to clients/prospects via phone and emailsWhat is the next step ?Apply now and get interviewed! ....Read more...
Type: Permanent Location: Berlin, Germany
Start: 06/11/2025
Salary / Rate: €1000 - €1400 per month
Posted: 2025-10-13 07:14:20
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We're seeking a highly experienced Customer Success Manager with a strong background in music and audio production to join a collaborative and innovative team at a leading global manufacturer of audio products.
This is a brand-new, full-time permanent role based in Kidlington, Oxford, offering a competitive salary of £45,000 to £60,000, along with flexible hybrid working options and adaptable start/finish times.
In this pivotal position, you'll be a key driver in building and nurturing client relationships, helping to expand business opportunities across a portfolio of respected audio brands.
If you're passionate about audio and thrive in a dynamic, people-focused environment, we'd love to hear from you!
Key Accountabilities the Customer Success Manager:
Develop a comprehensive strategy to build the user community, creating content (tutorials, videos, articles for courses, online events to promote the brands
Recruit and manage relationships with key artists, influencers, producers and partners for brand messaging
Initiate, design and implement loyalty programs centered on the user experience offering exclusive access, special promotions to drive subscription growth
Working closely with the education team to enhance community engagement across platforms and channels
Establish and manage an online platform for prospective customers and users, knowledge sharing and brand engagement
Producing technically correct high quality and engaging content showcasing all brands and their benefits
Analyse, monitor and report on community engagement, identify trends, content performance and product development
Work closely with marketing, sales and development teams to ensure alignment with business objectives
Key Skills Required for Customer Success Manager:
A degree, higher level qualification, or qualified by experience in music and audio production
Music production experience with a strong understanding of software tools (plug-ins, DAWs, virtual instruments
Proven ability to explain use of audio software
Experience creating and presenting video content across multiple platforms
A passion for audio creation, music technology is a must
Confident communicator particularly with technical focused content
Experience in community engagement, customer success, content marketing within software or music technology would be an advantage
Collaborative team worker with excellent interpersonal skills
Highly organised with meticulous attention to detail
Adaptable in a changing environment
High energy, able to work on own initiative
Creative mindset, a self starter
What's in it for you?
Salary of between £45,000 and £60,000
Flexible, hybrid working
Joining a highly successful collaborative company who are global market leaders
Training development and progression
24 days holiday which increases by one every two years and capped at 29 days (can also buy and sell hols)
37.5 hours per week with flexible start/finish times
Annual bonus
Company pension, Salary Extra Health perks scheme, cycles to work, group income protection, group life insurance, discounts on products, employee assistance program
....Read more...
Type: Permanent Location: Kidlington, England
Start: 01/11/2025
Salary / Rate: flexible, hybrid working
Posted: 2025-10-09 16:44:28
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You've built a reputation for delivering exceptional customer experiences.
You've led teams, driven growth, and solved problems others couldn't.
But lately, something's missing, maybe it's the red tape, the endless Zoom calls, or the lack of real connection, appreciation or opportunity?OLS Ltd, are offering more than a role.
They're offering a culture where your voice matters, your ideas are welcomed, and your impact is felt.
They're a family-run business with an international reputation and a self-sustaining flow of leads, no cold calls, no corporate nonsense.
Just real relationships, real results, and a team that has each other's backs.They believe in empowering people, not managing them.
They encourage responsible and accountable risk-taking, celebrate efficiency, and operate with a no-blame mindset.
If you're tired of bureaucracy and want to be part of something meaningful, something long-term, this is your moment.OLS are looking for someone who thrives in a collaborative, in-person environment, values their work-life balance, and is ready to grow into a leadership role like Head of Sales & Marketing.
If you're ambitious, driven, and want to build something that lasts OLS want to meet you. What You'll Be DoingAs Customer Success Manager, you'll be the voice of customers inside the business.
You'll:
Build and maintain strong, long-term customer relationshipsEnsure clients get maximum value from our solutionsNurture our supply partners and handle all referralsIdentify opportunities for growth and upsellingCollaborate across departments to improve customer experienceHelp shape our customer success strategy as we growDevelop your career-with a clear path to roles like Head of Sales & Marketing
Why You'll Thrive at OLS Ltd
No Red Tape: They trust their team to make smart decisions-no micromanagement, no endless approvalsRisk-Friendly Culture: Innovation is encouraged.
Mistakes are part of learning-no blame games hereInbound Pipeline: Their reputation speaks for itself.
No cold calling-just genuine relationship buildingFamily Feel: They've got each other's backs.
You'll feel it from day oneWork-Life Balance: They reward effort with flexibility.
Evenings and weekends are yoursOffice-Based Teamwork: They value real collaboration-this is a full-time, in-office role in Doncaster
Benefits You'll Love
25 days holiday + bank holidaysChristmas break from Dec 24th to New YearBirthday off after 2 years' servicePension schemePrivate healthcare via WestfieldCareer development: training, PDRs, and mapped progression
If you are interested in this role and would like to learn more, please attach your up to date CV to the link provided and we will be in direct contact. ....Read more...
Type: Permanent Location: Doncaster, South Yorkshire, England
Start: ASAP
Duration: Permanent
Salary / Rate: £50k - 65k per year
Posted: 2025-10-09 14:42:08
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Looking for a role that offers variety and shift patterns to support work-life balance? Join a dynamic team where you’ll make a tangible difference in public safety whilst gaining career development and security of a long term role. In the Communications Coordinator job, you will be:
Assisting in the day-to-day delivery and creation of engaging bilingual information on social media and other digital platforms Utilising communication channels from multiple sources to capture relevant information Responding to public enquiries and complaints through telephone, email and social media channels Providing a communication link to the various departments and liaising with internal and external partners including police, control room operators, and management to streamline communication and support incident responseProviding an efficient administrative, clerical and support service and acting as the first point of contact for the department in both Welsh and English languages
To be successful, you will need:
Previous customer service, content creation and administration experience Fluent Welsh language skills (essential) Strong written and verbal communication skills with eye for detail Excellent IT skills, particularly with Microsoft Office systems Ability to work independently in high-pressure situations, especially during major events or incidents, will be essential A willingness to work outside normal working hours
The Communications Coordinator role offers:
Temporary initially up until March 2026Full time working hours on a rota basis of 12-hour shifts 4 days on, 4 days off, working 7am to 7pm which may include working weekendsOffice based in ConwyA basic hourly rate of £13.30 (equivalent to £27,664 PA) plus additional rates are on offer for overtime and unsociable hours
Take the next step in your career and apply today! ....Read more...
Type: Contract Location: LL32 8ET, Conwy, Wales
Start: 09 October 2025
Salary / Rate: £13.30 - 13.30 per hour + benefits
Posted: 2025-10-09 13:44:40
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Tudor Employment Agency are currently recruiting for Customer Service Advisor for our client based in Stafford, ST16, on a Permanent basis.This is an excellent opportunity for an aspiring or existing customer service advisor to broaden their skillset.
The client offers luxury motorhomes and allied services including maintenance, repair and bespoke installation.Our client offers a robust personal development programme including both internal and external training: You will be funded on a NVQ in Customer Service and NVQ in Business Administration, as well as role-specific training to increase your brand and product knowledge.Experience within a car sales environment or similar would be highly advantageous.Benefits for a Customer Service Advisor:
Exceptional facilitiesExtensive personal development programme including NVQ in Customer Service and Business AdministrationJob progression availableChristmas bonus and company paid Christmas partyFriendly and nurturing teamNiche industry sectorStaff use of company motorhome for leisureCompany provided Jacket Potato lunches each FridayHealthcare including optical and dentalLife insuranceCompetitive pension
Salary for the Customer Service Advisor:£26,000 - £27,000 Dependant on experience and to be reviewed after 3 month probation periodAdditional bonus structure dependant on department performanceThe Customer Service Advisor must:
Have previous Customer Service experience Be professional in appearance and natureAn interest in cars, motorhomes or travel would be advantageousExperience / Knowledge of Keyloop or Kerridge would be advantageous
Duties of the Customer Service Advisor:
Take ownership of the customer and their vehicle from point of sale throughout the product lifeWork under the instruction of the Service Centre Manager and Operations ManagerMeet and greet all customers upon arrivalQualify the customer to achieve accurate diagnostic informationCommunicate with allied departments including the workshopCommunicate and approve any additional work needed on vehiclesManage the logistics and parking of all vehicles on siteUpsell allied products and servicesContinually update the CRM with accurate client details and vehicle historyRespond to any customer enquiries within two hours of receiptProvide reception cover as needed
Hours of work for a Customer Service Advisor:Monday-Friday, 8am-5pmMust work one out of three Saturdays, 9AM-1PMIn order to be considered for this position or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV tocommercial@tudoremployment.co.uk.Applicants can also register online by clicking the link - http://tinyurl.com/PERMF0RMFor information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call! ....Read more...
Type: Permanent Location: Stafford, Staffordshire, England
Salary / Rate: £26k - 27k per year
Posted: 2025-10-06 15:13:45
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Customer Account Coordinator, Salary up to £28K a year DOE, 40 hours week, permanent position, 5.6 weeks annual leave + up to 3 extra days over 3 years, Gym membership.
Company events, heath care cash plan.
Location of the Customer Account Manager Position: Doncaster
We're recruiting a Customer Account Coordinator to join a busy and supportive team.
You'll act as the main contact for customers, ensuring smooth client management, vehicle scheduling, and excellent service delivery.Key responsibilities of the Customer Account Coordinator:
Manage client accounts and provide regular updates.
Coordinate vehicle deliveries, accessories, and repairs.
Handle client queries, complaints, and support requests.
Liaise with suppliers and internal teams to meet deadlines.
Maintain accurate records across systems and documents.
Organised with strong attention to detail.
Excellent communication skills (written & verbal).
Confident using Microsoft Excel and IT systems.
Able to manage multiple tasks and deadlines.
Flexible, proactive, and a strong team player.
Benefits of the Customer Account Coordinator:
Up to £28K
40 hours a week
Permanent position
Gym Membership
Company Events
If you would like a private chat about the role, please contact Rodger Morley at E3 Recruitment. ....Read more...
Type: Permanent Location: Doncaster, England
Start: ASAP
Salary / Rate: £26500.00 - £28000.00 per annum
Posted: 2025-10-05 10:00:16
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Customer Experience Manager – Ecommerce Drinks Business – Up to £30,000 – North West My client is an innovative and aspiring drinks brand sweeping through the United Kingdom.
This company has a passion for wellbeing and an ambitious plan to expand Nationwide.
The client has a large following and some excellent exposure through brand recognition.We’re looking for a proactive and energetic Customer Experience Manager to join a fast-growing retail and brand-building business in the drinks industry.
This is a hands-on role with real influence — you’ll lead customer service, manage subscriptions and orders, and drive loyalty initiatives that turn first-time buyers into lifelong fans.This role would be ideal for a candidate with experience in Ecommerce, FMCG or customer service.
This will be a hybrid role with 3 days in a North West office!What’s in it for you:
Competitive salary and employee discounts.Hybrid working (3 office days, 2 home days).Monthly gym allowance.The chance to make a genuine impact in a dynamic, high-growth business.
Key Responsibilities:
Lead and improve all customer service operations across email, phone, chat, and social.Manage subscriptions and orders, ensuring smooth fulfilment and customer retention.Proactively resolve issues and run outbound loyalty and sales campaigns.Champion the customer voice across the business, feeding insights into product, operations, and marketing.Develop strategies to improve NPS, retention, and customer satisfaction.
The Ideal Business Development Manager candidate:
Experience in customer experience, service, or account management (retail/e-commerce a plus).Confident communicator, both written and verbal.Proactive, solutions-driven, and passionate about delivering exceptional customer service.Comfortable with outbound customer engagement and relationship building.Organised, detail-oriented, and highly motivated.Experience with CRM and subscription platforms (e.g.
Shopify, Skio, Klaviyo) is desirable
If you are interested in having a chat about this role, please forward updated CV’s to Mark at COREcruitment / Mark@corecruitment.com COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors.
We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website www.corecruitment.com or call us for a confidential chat about upcoming opportunities.
Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram ....Read more...
Type: Permanent Location: Manchester, Greater Manchester, England
Start: ASAP
Duration: Permanent
Salary / Rate: £25k - 30k per year + Bonus
Posted: 2025-10-02 15:48:26
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We're Hiring! Tudor Employment Agency is currently recruiting for a Customer Service Representative to join our client based in Walsall . The ideal candidate should have top-notch communication skills and a passion for delivering outstanding customer service .️ Your Role Will Include:
Handling customer enquiries via phone, email & chat
Providing info on products & services
Processing orders & returns efficiently
Upselling products when appropriate
Analysing customer needs to offer the best solutions
☎️ Maintaining professionalism & phone etiquette at all times
Experience Required:
⌨️ Strong data entry and administration skills
️ Effective communication with customers
Excellent telephone manner
Hours of Work: 8:30am – 5:00pm, Sunday to Thursday.
Occasional requirement to work a Saturday & have Wednesday off Rate of Pay: £12.21 per hour If you're customer-focused, language-savvy, and ready to shine in a dynamic role, we’d love to hear from you! Contact our Commercial team on 01922 725445 (ext.
1003 or 1004) Submit your CV to commerical@tudoremployment.co.uk quoting ref TEALOVCSA/40️ Or register online: Tudor Registration Form For all our roles, visit: www.tudoremployment.co.uk #TeamTudor is waiting for your call! ✨ ....Read more...
Type: Permanent Location: Walsall, West Midlands, England
Salary / Rate: £12.21 - 12.21 per hour
Posted: 2025-10-01 11:43:31
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We're Hiring! Tudor Employment Agency is currently recruiting for a Customer Service Representative to join our client based in Walsall . The ideal candidate should have top-notch communication skills and a passion for delivering outstanding customer service .️ Your Role Will Include:
Handling customer enquiries via phone, email & chat
Providing info on products & services
Processing orders & returns efficiently
Upselling products when appropriate
Analysing customer needs to offer the best solutions
☎️ Maintaining professionalism & phone etiquette at all times
Experience Required:
⌨️ Strong data entry and administration skills
️ Effective communication with customers
Excellent telephone manner
Hours of Work: Monday to Friday, 8:30am – 5:00pm Rate of Pay: £12.21 per hour If you're customer-focused, language-savvy, and ready to shine in a dynamic role, we’d love to hear from you! Contact our Commercial team on 01922 725445 (ext.
1003 or 1004) Submit your CV to commerical@tudoremployment.co.uk quoting ref TEALOVCSA/40️ Or register online: Tudor Registration Form For all our roles, visit: www.tudoremployment.co.uk #TeamTudor is waiting for your call! ✨ ....Read more...
Type: Permanent Location: Walsall, West Midlands, England
Salary / Rate: £12.21 - 12.21 per hour
Posted: 2025-09-30 10:21:46
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Customer Solutions SpecialistSalary: £30,000 to £35,000 per annum dependent on skills and experienceLocation: Leeds HQ office based, 5 days per weekJob type: Full-timeWhat we offerAt Build Concierge, we want you to feel valued, supported and inspired to grow.Our benefits include:
Career growth in a start-up -Shape your role, make a real impact and grow alongside a fast-scaling business with clear progression opportunities30 days’ holiday (rising to 35)- plus an extra day off annually to celebrate your Build Concierge work anniversaryWellbeing support – confidential Employee Assistance Programme and access to WisdomAI, our online wellbeing toolVibrant workplace atmosphere – a buzzing, collaborative Leeds office with free on-site parking and close to The Springs shopping centreCelebrations & Team socials – from our Summer Soiree to our End-of-Year Party, plus regular team events to celebrate wins big and smallPerks that make a difference – Branded workwear from day one, Bright Exchange discounts and a competitive salary with room to progress as we grow
At Build Concierge, we are redefining how businesses engage with their customers.
Our AI-powered Customer Engagement Platform helps organisations cut down on heavy administration, automate everyday tasks and deliver exceptional service with ease.
Backed by more than £4 million in investment and led by Martin Port, the founder of BigChange and Masternaut, we are a high-growth company with the drive and expertise to scale quickly.We are at a truly exciting stage in our journey.
With a talented and ambitious team already in place, we are building a workplace where innovation, collaboration and individual contribution are celebrated.
This is your chance to join early, play a pivotal role in shaping customer success, and grow with a company on the rise.About the roleWe are looking for a Customer Solutions Specialist to join our growing team.
This role blends technical skill with strong people skills, helping our customers unlock the full value of our platform.You will be hands-on with onboarding, guiding clients through setup and ensuring they feel supported from day one.
You will work directly with customers to design workflows, support integrations and provide clear technical guidance on areas such as API calls and data handling.
At the same time, you will act as a trusted partner, listening, advising and ensuring our clients’ needs are met at every stage.Day to day, you will collaborate closely with colleagues across Sales, Product and Engineering, making sure customer feedback is acted upon and solutions are delivered quickly and effectively.Responsibilities include but not limited to:
Lead onboarding for new clients, ensuring smooth implementation and adoption.Work with customers to design and optimise workflows tailored to their business.Provide technical support on integrations, including APIs, webhooks, authentication and data transformation (CSV/Excel).Deliver training sessions and create helpful resources to build customer confidence.Troubleshoot issues and liaise with Product and Engineering to resolve them quickly.Act as a customer advocate, sharing insights and ideas to shape product development.
The ideal candidate
You will be someone who thrives on problem-solving, enjoys working with technology and takes pride in helping others succeed.
Ideally, you will bring:
Experience with workflow design or process mapping.Knowledge of APIs or system integrations.Strong analytical skills and an eye for detail.Excellent communication and relationship-building skills.A proactive, adaptable and curious approach to your work.
Interested? If you feel that you possess the relevant skills and experience then apply now with your latest CV for this Customer Solutions Specialist opportunity. INDLS ....Read more...
Type: Permanent Location: Leeds, West Yorkshire, England
Start: Negotiable
Duration: Permanent
Salary / Rate: £30k - 35k per year + Benefits
Posted: 2025-09-29 16:21:31
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We are seeking a Customer Service Administrator to join a leading Chemical Manufacturer based in West Yorkshire, on a fixed term contract for 12 - 14 months.
This is an exciting opportunity for a Customer Service Administrator to become part of an established team, where the focus is on delivering an outstanding customer experience.
As the Customer Service Administrator , you will act as the first point of contact for customers, handling enquiries with professionalism and efficiency.
You will support day to day administrative processes, ensuring orders are managed seamlessly and that every customer interaction exceeds expectations.
Key Responsibilities for Customer Service Administrator :
Manage customer orders from enquiry through to completion, ensuring smooth communication at every stage.
Handle queries, complaints, and order updates, following company protocols to maintain accuracy and compliance.
Process customer orders, apply costs correctly, and create all necessary documentation packs.
Provide clear information on stock availability, transport options, and pricing details.
Maintain accurate records, follow procedures, and ensure databases are up to date to minimise errors and protect revenue.
Produce invoices and where appropriate credit notes for customer orders and returns.
Set up of new customer accounts.
Experience Required Customer Service Administrator :
Experience in a Customer Service Administrator role within a fast-paced environment.
Strong communication skills, with confidence both over the phone and through email.
Solid knowledge of order processing, documentation, logistics, and order book management.
Excellent attention to detail and the ability to follow company procedures precisely when processing customer orders.
If you have the skills and experience to thrive as a Customer Service Administrator , we'd love to hear from you.
Apply directly via the link below! ....Read more...
Type: Permanent Location: Bradford, England
Start: ASAP
Salary / Rate: £23000.00 - £26000.00 per annum + DOE
Posted: 2025-09-29 08:58:51
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Tudor Employment Agency are currently seeking a highly organised and proactive Customer Experience Advisor to work for our client based in Warrington.The ideal candidate will be responsible for general admin duties including maintaining records, coordinating meetings, and ensuring efficient communication across departments.
This role is crucial to the smooth functioning of the organisation and offers opportunities for professional development in a dynamic environment.Rate of pay: £12.21 per hourHours of work: Monday to Friday 8am-6pmKey Responsibilities for the Customer Experience Advisor:
Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectivelyAlways putting customers first and finding personalised solutions to meet their needsBuilding strong relationships with both internal and external customers to ensure we deliver the best serviceConstantly seeking ways to improve the customer experience and resolve any challenges they may faceKeeping up-to-date records and adhering to data protection regulations to ensure customer confidentialitySupporting the business by promoting products and services to our customersEmbracing a curious and proactive attitude to continuously develop knowledge and skillsWorking collaboratively with other teams to deliver timely resolutions for customersAchieving targeted growth and provide exceptional service
Key Skills for the Customer Experience Advisor:
Proven ability to put the customer first, whether it's face to face or on the phoneAn ability to take the time to truly listen to customers and understand their needs, ensuring effective communicationEnjoy working as part of a team and thrive under pressure, with a flexible and can-do approachUse strong planning and organisational skills to deliver excellent serviceShow great interpersonal skills and pay attention to detail in everything we doBe proactive, adaptable, and always willing to go the extra mile for our customersHave a passion for personal and professional growth, and a commitment to exceeding expectationsBe open to a broad range of activities and able to adapt to changing business needsGood attention to detail, speed of typing, and a friendly telephone manner are essentialA basic understanding of business finance and customer profitability is importantBe proficient in using Google Office Applications and able to learn new systems quicklyTake initiative and have a genuine interest in going above and beyond for customersPossess relevant qualifications such as NVQ Level 2 in Customer Services and at least 5GCSEs grade C or above including Maths and English
In order to be considered for the Customer Experience Advisor vacancy or for further information please contact our Commercial team on 01922 725445 extension 1003 or 1004 or submit your CV to commerical@tudoremployment.co.uk, quoting ref TEAVEOCSA/40Applicants can also register online by clicking the link – https://tinyurl.com/ONLINECOMTEMP1For information on all of our roles, please refer to www.tudoremployment.co.uk.#TeamTudor await your call! ....Read more...
Type: Contract Location: Warrington, Cheshire, England
Salary / Rate: £12.21 - 12.21 per hour
Posted: 2025-09-25 16:27:43
