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JUNIOR PRODUCT MANAGER
BARNSLEY - HYBRID
UP TO £30,000 + PROGRESSION
THE OPPORTUNITY:
Get Recruited are working exclusively with a well-established growing technology company.
As a Junior Product Manager, you'll support the team in understanding customer needs, gathering feedback, analysing opportunities, defining requirements, supporting product delivery, and helping launch new features and products.
You'll gain exposure to every stage of the product journey, from initial discovery and research through to delivery, launch, and continuous improvement, providing a strong foundation for future progression into a Product Manager role.
This is an excellent opportunity for someone looking to build a career in Product Management.
You'll gain hands-on experience across the full product lifecycle, working closely with customers, developers, designers, and senior stakeholders while learning from experienced Product Managers.
This is a great opportunity for someone that is currently working in a Product Coordinator, Product Assistant, Product Support Analyst, Product Administrator, Customer Success Executive, Customer Success Coordinator, Junior Business Analyst or similar and looking to move into Product Management.
THE ROLE:
Gather and analyse customer feedback, requirements, and insights.
Support product discovery activities, including research and competitor analysis.
Assist with writing user stories, requirements, and product documentation.
Help maintain and prioritise the product backlog alongside Product Managers.
Work closely with development teams to support the delivery of new features and improvements.
Assist with product launches, release communications, and training materials.
Monitor product performance, customer feedback, and usage data to identify opportunities for improvement.
Build relationships with customers and internal stakeholders to understand their needs and priorities.
Support customer meetings, workshops, demonstrations, and feedback sessions.
Use tools and technology, including AI solutions where appropriate, to support research, analysis, and product planning.
Contribute ideas and recommendations that help improve products, processes, and customer outcomes.
THE PERSON:
Experience within SaaS, technology, software, or digital environments.
Background in customer-facing, project coordination, business analysis or support.
Strong organisational and planning skills.
Excellent written and verbal communication.
Analytical mindset with strong attention to detail.
Ability to gather, interpret, and present information clearly.
Confidence working with a variety of stakeholders.
Genuine interest in technology, digital products, and innovation.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website).
Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers.
We are an equal opportunities employer and we never charge candidates a fee for our services. ....Read more...
Type: Permanent Location: Barnsley, England
Start: ASAP
Salary / Rate: Up to £30000.00 per annum + Progression
Posted: 2026-06-19 10:58:32
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INBOUND SALES AND RETENTION EXECUTIVE – TALKE - £26,500 WITH OTE £36,000Due to continued success, we are working with a fantastic company who require an experienced Inbound Sales and Retention Executive to join their team.
The company offers exceptional ongoing training and career progression.
With further major growth plans in place, this is the perfect time to get on board and be a key player in their success.
Previous experience is preferred but if you are confident on the phone and have the passion for customer service and helping people this could be the role for you.COMPANY BACKGROUNDOur client is a leading independent company that works on a national basis.
They offer a market leading customer service experience.
Great customer service is at the heart of the business.
They have continued to grow and gain a reputation for offering a competitive service and second to none customer service.
A recent merger has led to massive growth and yet they still maintain their family feel both with their staff and their customers.INBOUND SALES AND RETENTION EXECUTIVE JOB PURPOSEThe Inbound Sales and Retention Executive will manage inbound sales enquiries and handle contract renewals, ensuring a seamless customer experience and driving sales growth.
This role requires strong commercial awareness, adaptability, and a commitment to high customer satisfaction within a fast-paced contact centre environment.
Success in this position involves achieving sales targets, effectively utilising CRM tools, and contributing to the team's overall success through collaboration and resilience.INBOUND SALES AND RETENTION EXECUTIVE DUTIES
Manage inbound sales enquiries responding quickly and professionallyProvide relevant information and guidance to ensure the sales is closed and business retainedHandle objections effectivelyNegotiate to meet the customer’s needsAssist existing customers with contract renewals providing new features and benefitsDemonstrate a strong understanding of all the products and services availableContinually improves sales tacticsMaintain customer satisfaction at all times by ensuring high level of customer service is maintained at all times
INBOUND SALES AND RETENTION EXECUTIVE REQUIREMENTS
3 – 5 years’ experience working in a Telesales environmentSelf motivatedQuick learner and adaptableAble to work to and exceed targetsResults orientated and driven by successExcellent communication skillsCustomer focussedAble to work in a fast-paced environmentExcellent PC skillsProblem solverPatientAble to work under pressureDue to location, it is preferred you have you own transport
PACKAGE AND BENEFITS
Working Monday to Friday 9am-5.30pm20 days holiday plus Bank HolidaysOnsite Parking£26,500 basicOTE £36,000Fantastic opportunity to build a careerRecreational break out roomsExcellent ongoing training and supportFun days and eventsFeel valued everydayRecognition awards
Follow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyINBOUND SALES AND RETENTION EXECUTIVE – TALKE - £26,500 WITH OTE £36,000 ....Read more...
Type: Permanent Location: Talke, Stoke on Trent
Start: Immediate
Duration: Permanent Full Time
Salary / Rate: £26.5k - 36k per year + Excellent Benefits
Posted: 2026-06-18 16:42:28
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CUSTOMER SERVICE ADVISOR – TALKE - £26,500 plus performance bonus after 6 monthsDue to continued success, we are working with a fantastic company who require fantastic Customer Service Advisors to join their team.
The company offers exceptional ongoing training and career progression.
With further major growth plans in place, this is the perfect time to get on board and be a key player in their success.
Previous experience is preferred but if you are confident on the phone and have the passion for customer service and helping people this could be the role for you.COMPANY BACKGROUNDOur client is a leading independent company that works on a national basis.
They offer a market leading customer service experience.
Great customer service is at the heart of the business.
Entering their 10th year of trading, they have continued to grow and gain a reputation for offering a competitive service and second to none customer service.
This is a family run business and every single employee is a member of that family, as are the customers.CUSTOMER SERVICE JOB PURPOSEDevelop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries.
Working in a fast-paced environment, to address customer issues via the telephone or email.CUSTOMER SERVICE DUTIES
Dealing with high volume incoming callsResolving customer issues in a timely mannerLiaise with external contractors to arrange and manager resolutions to the queries raisedDealing with a variety of questions and queriesPromoting the benefits of using the services the company providesAssisting with contract renewals and retaining customersDealing with complaintsMaintaining accurate customer records using the inhouse system
CUSTOMER SERVICE REQUIREMENTS
Excellent communication skillsYou must have experience dealing with customers on the telephoneAble to manage and conclude difficult calls and complaints with empathy and understandingPassionate about helping peopleTeam playerAble to work in a fast-paced environmentExcellent PC skillsProblem solverPatientAble to work under pressureDue to location, it is preferred you have you own transport
PACKAGE AND BENEFITS
Week One Shifts: 8am-4.30pmWeek Two Shifts: 9am – 5.30pmWeek Three Shifts: 10.30am-7pmWorking 1 in 3 Saturdays per month (9am-5pm) with a day off in lieu20 days holiday plus Bank HolidaysOnsite Parking£26500.00 plus performance bonusFantastic opportunity to build a careerRecreational break out roomsExcellent ongoing training and supportFun days and eventsFeel valued everydayRecognition awards
Follow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyCUSTOMER SERVICE ADVISOR – TALKE – £26,500 plus performance bonus ....Read more...
Type: Permanent Location: Talke
Start: Immediate
Duration: Full Time
Salary / Rate: £26.5k per year + Bonus & Benefits
Posted: 2026-06-18 16:40:36
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CUSTOMER SERVICE ADVISOR – HOLMES CHAPEL - £26000 - £28000 (SUBJECT TO EXPERIENCE) + EXCELLENT BENEFITSAre you a dynamic and enthusiastic individual with a passion for delivering exceptional customer experiences? Join our clients’ vibrant team as a Customer Service Advisor, where your fun and motivated spirit will help push the boundaries of customer service excellence! Confidence is key and you will be dealing with customers very quickly, although ongoing training and support will continue.COMPANY BACKGROUNDOur client is an independent company that works on a national basis.
They offer a market leading customer service experience.
Great customer service is at the heart of the business.
They have continued to grow since establishing 30 years ago and have a reputation for offering a competitive service and second to none customer service.CUSTOMER SERVICE JOB PURPOSEWe are seeking a dedicated and enthusiastic Customer Service Representative to join our client’s dynamic team.
The ideal candidate will possess excellent communication skills and a passion for providing exceptional service to their customers.
This role involves engaging with clients, addressing their inquiries, and ensuring a positive experience with our products and services.CUSTOMER SERVICE DUTIES
Respond to customer inquiries via phone, email, and chat in a timely and professional manner.Assist customers with product information, order processing, and issue resolution.Upsell products and services where appropriate to enhance customer satisfaction and drive sales.Maintain accurate records of customer interactions and transactions through data entry into our systems.Handling customer concerns and complaints through to resolution.Collaborate with team members to ensure consistent service quality across all channels.Stay informed about product updates and company policies to provide accurate information to customers.
CUSTOMER SERVICE REQUIREMENTS
Strong phone etiquette with the ability to communicate clearly and effectively in English.Experience in handling customer complaints essential.Excellent analytical skills to assess customer needs and provide tailored solutions.Proven ability to upsell products while maintaining a focus on customer satisfaction.Proficient in data entry with attention to detail for maintaining accurate records.Ability to work independently as well as part of a team in a fast-paced environment.Strong problem-solving skills and the ability to think on your feet when addressing customer concerns.
PACKAGE AND BENEFITS
Monday to Friday 9am-5.00pm£26,000 - £28,000 dependent on experience20 days holiday plus Bank HolidaysOnsite ParkingHealth and wellbeing programmeExcellent ongoing training and supportFun days and eventsFeel valued everyday
Follow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyCUSTOMER SERVICE ADVISOR – HOLMES CHAPEL - £26000 - £28000 (SUBJECT TO EXPERIENCE) + EXCELLENT BENEFITS ....Read more...
Type: Permanent Location: Holmes Chapel
Start: Immediate
Duration: Permanent Full Time
Salary / Rate: £26k - 28k per year + Excellent Benefits
Posted: 2026-06-18 16:35:27
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Administrator - Paddock Wood
Hours:
Monday, Wednesday, Friday 8:00am - 4:00pm
Tuesday and Thursday 7:00am - 4:00pm
Industry: Heavy Industry
Are you a hands-on Administrator who enjoys variety in your day and thrives in a busy, down-to-earth environment? Our client, a well-established business in the heavy industry sector, is looking for an all-round Administrator to join their friendly team based in Paddock Wood.
What You'll Be Doing
- Processing orders, taking payments, and maintaining accurate records and documentation
- Recording all visitors and customers coming in and out of the site
- Supporting various departments with general administrative duties
- Keeping things running smoothly in a fast-paced, hands-on environment
- Liaising with people from all walks of life — from customers to drivers to production teams
- Providing excellent customer service to clients and suppliers, both over the phone and face-to-face
- Answering incoming calls and responding to customer enquiries promptly and professionally
What We're Looking For
- Previous experience in an administrative role
- A confident communicator who's comfortable dealing with a wide range of people
- Strong organisational skills and attention to detail
- Someone flexible, proactive, and ready to turn their hand to anything
This is a great opportunity for someone who likes to be busy, enjoys variety, and takes pride in keeping things organised.
If this sounds like you, apply today! We'd love to hear from you!
KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy. ....Read more...
Type: Contract Location: Tonbridge, England
Start: 30/07/2026
Salary / Rate: Up to £13.50 per hour
Posted: 2026-06-17 11:05:33
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General Manager / Front of House Manager
Commercial Property / Flexible Office SpaceLocation: BristolSalary: Competitive, to be confirmed, plus excellent benefitsJob Type: Full-time, permanentThe Opportunity
We are seeking a dynamic, service-led General Manager / Front of House Manager to take full ownership of a flagship flexible office site in Bristol.
This is a high-profile, fast-paced role suited to a confident leader who can deliver exceptional client service, maintain outstanding, premium site standards and create a welcoming, professional experience for occupiers and visitors.You will lead day-to-day operations, support client retention, oversee the front-of-house experience and work closely with internal teams, suppliers and clients to ensure the site operates smoothly and commercially.Key Responsibilities
As General Manager / Front of House Manager, you will act as the key link between the operations team, on-site staff, clients and suppliers.
Your responsibilities will include:Operational Management and Client Retention
Build strong relationships with existing clients to support retention, satisfaction and renewals.Oversee the full customer journey, including onboarding, IT setup, offboarding and dilapidation inspections.Handle escalated queries or complaints professionally, ensuring feedback is recorded and acted upon.Identify opportunities to generate additional revenue through meeting rooms, events and enhanced client services.Host events on behalf of the company or its clientsConduct viewings for new or potential customersLead by example and support the Front of House team to deliver a consistently professional welcome.Ensure all visitors, customers and occupiers receive a seamless, high-quality service experience.Oversee meeting room bookings, including room setup, presentation standards and AV requirements.Manage telephone enquiries and messages when required, maintaining a polished first impression.Lead, motivate and manage the on-site team, ensuring appropriate cover and high performance.Conduct regular one-to-ones, support development and address performance, disciplinary or grievance matters where required.Take ownership of recruitment, including first-stage interviews, onboarding and training.Promote a positive culture that reflects company values and supports continuous improvement.Maintain high site presentation standards through regular reviews and close liaison with the Building Manager.Manage key supplier relationships to ensure service levels are met and value is delivered.Source new suppliers where required and support the smooth running of site operations.Take overall responsibility for health and safety compliance, including staff training and annual document reviews.Manage the central helpdesk, ensuring issues are resolved quickly, professionally and with empathy.Oversee stock control, ordering and monthly bill run checks in partnership with the Finance team.Manage ad-hoc projects for the site as required.
Front of House, Reception and Guest Experience
Team Leadership and People Management
Building, Supplier and Compliance Management
Administration and Helpdesk
About You
We are looking for a proactive, polished and commercially aware manager who thrives in a customer-facing environment and takes pride in delivering excellent service.
Proven experience in a customer-facing management role, ideally with front of house or commercial responsibility.Strong experience leading, motivating and developing a team.Excellent organisation skills, attention to detail and ability to prioritise effectively.Confident communication and leadership skills, with the ability to adapt to different situations.Experience within commercial property, serviced offices or flexible workspace is highly desirable.A genuine drive to raise standards and continuously improve.A proactive problem-solver who takes ownership of challenges.Confident, approachable and professional at all times.Client-facing, with meticulous attention to personal presentation and site standards.Calm and efficient under pressure, with the ability to manage a high volume of work.Enhanced holiday plus bank holidaysBirthday leaveCompany pension schemeUniform allowanceExcellent training and career development opportunities
Key Behaviours
Benefits
Apply Now
If you are a passionate, service-led leader looking for a challenging and rewarding role, we would love to hear from you.
Please apply with your CV to be considered. ....Read more...
Type: Permanent Location: Bristol
Start: July 2026
Duration: Permanent Full Time
Salary / Rate: Competitive, to be confirmed, plus excellent benefits
Posted: 2026-06-16 14:17:27
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Customer Service Executive
Bristol
£30,000 - £35,000 Basic + Training + Stability + Job Satisfaction + Work Life Balance + Family Feel + Profit Share Bonus + Pension + Holidays
Currently working as a customer service executive and looking to build a long-term career within the medical industry? Join this family-feel company where you will receive full manufacturer training, be supported every step of the way, and benefit from genuine job satisfaction in a role where you are valued.
You'll enjoy a fantastic working environment, excellent work-life balance, and long-term stability.
This forward-thinking medical equipment supplier is continuing to grow within the industry and has ambitious plans for expansion over the coming years.
As a Customer Service Executive, you'll enjoy a varied role supporting customers with specialist medical equipment while receiving ongoing training and development.
Your Role As A Customer Service Executive Will Include:
Delivering, installing and demonstrating medical lifting equipment
Providing excellent customer service and support
Full OEM Manufacturer Training
Commutable to the office in Bristol
As A Customer Service Executive You Will Need To Have:
Strong customer service experience in any industry (healthcare desired)
Experience working directly with customers and resolving issues professionally
Ability Commute To The Bristol Office
Positive attitude and excellent communication skills
If this sounds like you, call Rebecka Van Ristell on 07458163046 for IMMEDIATE CONSIDERATION or hit apply now.
Keywords: Customer service executive,Customer Service Technician, Customer Service Engineer, Field Support Technician, Driver Technician, Delivery Technician, Installation Technician, Medical Equipment, Healthcare Equipment, Community Equipment, Mobility Equipment, Care Home Equipment, Customer Support, Customer Care, White Goods, White Goods Delivery, Retail Manager, Hospitality Manager, Care Worker, Support Worker, Healthcare Assistant, Service Technician, Medical Installation Technician, Coffee Engineer, Vending Engineer, ATM Engineer, Building Services, Facilities, Sheffield, Rotherham, Doncaster, Barnsley, Chesterfield, Worksop, Dronfield, Stocksbridge, Chapeltown, Hoyland, S26, S35, S36, S60, S61, S62, S63, S64, S65, S66, S70, S71, S72, S73, S74, S75.
This vacancy is being advertised by Future Engineering Recruitment Ltd.
The services of Future Engineering Recruitment Ltd are that of an Employment Agency.
Future Engineering Recruitment Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom.
Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit, should not apply as your details will not be processed.
We will endeavour to respond to all applicants; however, due to the high volume of applications, we can only guarantee that shortlisted candidates will be contacted. ....Read more...
Type: Permanent Location: Bristol, England
Start: asap
Duration: perm
Salary / Rate: £30000 - £35000 per annum + Training + Stability + Work life balance
Posted: 2026-06-15 07:35:00
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Customer Service Coordinator
Location - MirfieldSalary - £25,750Full-Time - Mon - FriAqumen Recruitment is recruiting for a Customer Service Coordinator to join our client's busy team in Mirfield.This is an excellent opportunity for an organised and customer-focused individual who enjoys working in a fast-paced environment and delivering exceptional service.The Role
You'll be responsible for:
Processing customer orders accurately and efficientlyManaging order amendments and delivery updatesHandling customer queries, complaints and returnsRaising credit notes and invoicesCoordinating deliveries and transport arrangementsMaintaining customer records and online portalsLiaising with internal teams to ensure excellent customer service
About You
Previous customer service, administration or sales support experienceStrong communication and organisational skillsExcellent attention to detailConfident using Microsoft OfficeAble to prioritise and work under pressureD365 experience is advantageous but not essential
What's on Offer?
Salary of £25,750Stable, full-time positionSupportive team environmentCareer development opportunitiesApply today through Aqumen Recruitment.Aqumen Business Solutions is acting as an Employment Agency in relation to this vacancy. ....Read more...
Type: Permanent Location: Mirfield, West Yorkshire, England
Start: ASAP
Salary / Rate: £25,750 per year
Posted: 2026-06-12 11:12:36
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Who we are… The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories.
This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year.
The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution.
With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community.We are seeking hard-working individuals to join our PNE Gaming Team and support exceptional service to all guests in the sale of PNE Prize Home Lottery tickets.
The PNE Gaming Department oversees all gaming functions including PNE Prize Home Lottery, 50/50 Draw, and Wheel of Fortune Games.
If you would like to work in a fun and rewarding environment, then this could be the job for you!Why join our Team?
We create memorable experiences, and we have fun doing it – join us!Base wage starts at $19.99/hr with 5% additional pay in lieu of vacation & other benefits, resulting in a total of $20.98/hour.Training and development - learn new skills and gain valuable work experience.Career growth – opportunities for promotions and position transfers.Opportunity to create lasting memories & friendships.Great perks & employee rewards!
Employee discounts on passes to The Fair, as well as at all PNE Food Stands!We want to recognize you – gift card rewards available all season long!
What will you do this year?In your role as a Fair Lottery Call Centre Clerk, your primary accountabilities will be to:
Input Prize Home entries and results into a computer system.Assist with the sale of lottery tickets through the PNE website, mail, and telephone.Accurately reconcile and account for sale of tickets and cash, including verification and accounting of the daily transactions.Support the administrative functions of the Fair Lottery department.Provide exceptional and friendly guest service.Ensure PNE Uniform and Appearance policy is adhered to at all times.Perform other related duties as assigned.Candidates must undergo a Criminal Record Check.
What else?
Strong verbal and written communication skills are required.A minimum typing speed of 50 WPM is required.Strong proficiency in computer applications, including but not limited to MS Office Suite, is required.A strong attention to detail is required.The ability to maintain and adhere to strict standards of privacy and confidentiality is required.The ability to work independently under minimum supervision is required.The ability to be proactive and take initiative is required.The ability to provide courteous and professional guest service is required.Successful completion of grade 12 is required.Previous office experience is an asset.Previous guest/customer service experience is an asset.Must be 19 years of age or older by July 1st, 2026, due to licensing requirements.
When will you work?
Dates:
The PNE Fair runs from August 22nd – September 7th.Training and orientation will take place throughout the first 2 weeks of August depending on your department’s operational needs.
Hours:
The PNE Fair is open from 11AM – 11PM – with a variety of shifts available.
Availability Requirements:
Must be available for up to full-time hours (40 hours per week) including evenings, weekends, and late nights from August 22nd – September 7th.
How to Apply?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the roles are filled. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve.
All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age.
If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...
Type: Contract Location: 2901 East Hastings St. Vancouver, British Columbia V5K5J1 Canada, Vancouver, Bri
Salary / Rate: £14.10 - 14.10 per hour + 5% in lieu of Benefits and Vacation
Posted: 2026-06-12 01:27:06
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Administrator - Paddock Wood
Hours: Monday to Friday, 8:00 am - 4:00 pm
Industry: Heavy Industry
Are you a hands-on Administrator who enjoys variety in your day and thrives in a busy, down-to-earth environment? Our client, a well-established business in the heavy industry sector, is looking for an all-round Administrator to join their friendly team based in Paddock Wood.
What You'll Be Doing
- Processing orders, taking payments, and maintaining accurate records and documentation
- Recording all visitors and customers coming in and out of the site
- Supporting various departments with general administrative duties
- Keeping things running smoothly in a fast-paced, hands-on environment
- Liaising with people from all walks of life — from customers to drivers to production teams
- Providing excellent customer service to clients and suppliers, both over the phone and face-to-face
- Answering incoming calls and responding to customer enquiries promptly and professionally
What We're Looking For
- Previous experience in an administrative role
- A confident communicator who's comfortable dealing with a wide range of people
- Strong organisational skills and attention to detail
- Someone flexible, proactive, and ready to turn their hand to anything
This is a great opportunity for someone who likes to be busy, enjoys variety, and takes pride in keeping things organised.
If this sounds like you, apply today! We'd love to hear from you!
KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy. ....Read more...
Type: Contract Location: Tonbridge, England
Start: 30/06/2026
Duration: Temp to Perm
Salary / Rate: Up to £13.50 per hour
Posted: 2026-06-11 07:56:13
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We are looking for a highly experienced Customer Service Manager to join a successful and growing business in Brackley.
The role is full time and permanent offering a salary of between £44,000 to £46,000.
Based onsite you will be supporting and managing a small team, managing key accounts, overseeing service delivery and maintaining strong client relationships.
Key Skills Required for the Customer Service Manager:
Lead, manage, and support the Key Account Administration team, culturing a positive working environment to enhance performance and development
Build and maintain strong, effective relationships with a portfolio of Key Accounts
Take full ownership of national and key account contracts, ensuring work is allocated, managed, and delivered in line with agreed KPIs
Handle escalations, complaints, and service issues, ensuring timely resolution and driving continuous improvement
Oversee contract renewals and monitor ongoing account performance to maximise client satisfaction and retention
Manage invoicing processes for Key Accounts, ensuring accuracy and the timely processing of payments to franchisees
Support the onboarding and training of new team members
Manage and continuously enhance team processes to ensure alignment with customer requirements and operational efficiency
Produce and deliver insightful weekly and monthly performance reports to senior management
Support the onboarding and training of new franchisees, including coordination of logistics and materials
Provide day-to-day support to franchisees, including systems guidance, handling enquiries, and maintaining effective communication
Deliver training to franchisees on operational systems and processes
Provide operational support to Regional Development Managers and engineers
Support corporate locations with debt management and quote follow-up activities
Support the planning and delivery of Reunion events, including content development and coordination
Key Skills Required for the Customer Service Manager:
Proven experience in managing a customer service team
Experience managing in a contact or call centtre would be an advantage
Strong, collaborative leadership experience
Adaptable in a changing environment
Able to prioritise and manage multiple tasks
Ability to create and nurture a positive culture
Experience in managing high volume, fast paced customer service environment
Proficient IT skills
Proactive mindset, with excellent problem solving skills
Highly organised with meticulous attention to detail
Confident communicator, able to build strong relationships
Full UK driving licence
What's in it for you?
Salary £44,000 to £46,000
Based onsite Mon - Fri 8.30 - 5.00 pm (30 mins lunch)
23 days hol + bank hols (you can also buy and sell hols days)
Birthday day off (after one year service)
Training, development and progression
Annual performance and company related bonus
Associate days, socials
Associate equity program
Plenty of free parking
....Read more...
Type: Permanent Location: Brackley, England
Start: 01/09/2026
Duration: permanent
Salary / Rate: £44000 - £46000 per annum + Benefits
Posted: 2026-06-10 15:59:42
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Motor Claims Case HandlerCompetitive Salary (dependent on experience)Haslingden - Office Based – Full UK Driving licence essentialFull Time, PermanentWorking Hours:
Monday to Friday, 8:30am – 5:30pmPlus one Saturday morning per month (9:00am – 12:00pm)
Join a family-run business where customer service really matters.Collision Solutions is an established Accident Management and Car Hire business operating its own fleet of vehicles from its Haslingden base.
We support motorists following non-fault accidents, providing replacement vehicles and guiding them through every stage of the claims journey.As our business continues to grow, we are looking for an organised and customer-focused Claims Handler to join our team.This is a varied role where you'll manage your own caseload, build relationships with customers and third parties, and play a key part in delivering a smooth and efficient claims experience.What you'll be doing
Managing non-fault motor claims from initial notification through to conclusion.Speaking with customers to explain the claims process and provide regular updates.Taking ownership of your own caseload and ensuring claims progress efficiently.Liaising with insurers, solicitors, repairers and other third parties.Maintaining accurate claim records, notes and diary entries.Proactively identifying and resolving delays or issues.Ensuring all work is completed in line with regulatory and company requirements.Delivering a professional, empathetic and customer-focused service throughout.
About youYou may already have experience within accident management, non-fault claims, credit hire, FNOL, motor insurance claims or a similar customer-focused claims environment.We're looking for someone who:
Enjoys building rapport and supporting customers through challenging situations.Can confidently manage multiple cases at the same time.Has excellent communication and organisational skills.Works well under pressure and remains calm when priorities change.Has strong attention to detail and takes pride in maintaining accurate records.Takes ownership of their workload and enjoys seeing cases through to completion.A full UK driving licence and access to your own vehicle is essential due to our location.
We welcome applications from candidates with experience in accident management, non-fault motor claims, credit hire, FNOL (First Notification of Loss), motor insurance claims and third party claims.
You may currently be working as a Motor Claims Handler, Credit Hire Claims Handler, Claims Advisor, Claims Negotiator or in a similar role where you have managed your own caseload and delivered excellent customer service throughout the claims process.Why join us?
Friendly and supportive family-run business.Varied role with genuine responsibility.Opportunity to develop your career within the accident management sector.Work within a close-knit team where your contribution is recognised and valued.
If you're looking for a role where no two days are the same and you can make a real difference to customers following a stressful event, we'd love to hear from you.Apply now for this Motor Claims Case Handler role with your updated CV. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy.
You may be contacted directly by the employer should they wish to progress your application.
Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Type: Permanent Location: Haslingden, Lancashire, England
Start: Negotiable
Duration: Permanent
Salary / Rate: Competitive doe
Posted: 2026-06-09 15:12:26
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Motor Claims Case Advisor -Credit Hire
Salary: Competitive dependent on experience Location: Haslingden Full UK driving licence and access to your own vehicle is essential due to the office location Job Type: Full-time, PermanentWorking Hours: Monday to Friday, 8:30am – 5:30pm (office-based) Plus 1 Saturday per month, 9:00am – 12:00pmAbout Collision SolutionsCollision Solutions are a family-run Accident Management and Car Hire company, proudly operating our own fleet of vehicles from our base in Haslingden.We specialise in supporting customers involved in non-fault accidents, providing them with replacement vehicles and guiding them through what can often be a stressful and unfamiliar process.
Our focus is on delivering a smooth, professional, and customer-first experience from start to finish.The OpportunityWe are looking for a confident, organised, and customer-focused Motor Claims Handler to join our growing team.This is a fast-paced and varied role where no two days are the same.
One minute you may be reassuring a customer following an accident, and the next you could be liaising with insurers, solicitors, bodyshops, or other professionals to progress a claim efficiently.You will take ownership of claims from initial notification through to completion, ensuring customers receive excellent service and support throughout the process.Key Responsibilities
Process new claim notifications efficiently and accuratelyGuide customers through the claims process, providing clear advice and regular updatesManage your own caseload from start to finish, ensuring all actions are completed in a timely mannerMaintain accurate records, notes, logs, and diary entriesLiaise with bodyshops, solicitors, and third-party insurers to progress claimsMonitor claim progress and proactively resolve delays or issuesEnsure compliance with legal requirements, industry regulations, and company proceduresDeliver a professional and empathetic service during what can often be a stressful time for customers
What We’re Looking ForWe are looking for someone proactive, resilient, and confident speaking with people from all walks of life.
You should be comfortable taking ownership of situations, asking questions, and guiding customers through what can often be a stressful experience.Previous experience within motor claims, insurance, credit hire, accident management, or a similar environment would be highly beneficial.
However, we are also interested in candidates with strong customer handling skills who are confident managing sensitive conversations and fast-moving workloads.You will also ideally have:
Excellent communication and customer service skillsStrong organisational skills with the ability to manage multiple cases effectivelyThe ability to remain calm under pressure within a busy environmentA professional and empathetic approachGood attention to detail and administrative accuracy
Why Join Collision Solutions?Be part of a friendly and supportive family-run business where your contribution is genuinely valued.
This is an excellent opportunity to develop your skills within the accident management sector while working in a varied and engaging role with real responsibility.If you are interested in this opportunity, please submit your latest CV.
INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy.
You may be contacted directly by the employer should they wish to progress your application.
Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Type: Permanent Location: Haslingden, Lancashire, England
Start: Negotiable
Duration: Permanent
Salary / Rate: Competitive doe
Posted: 2026-06-08 09:25:25
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Senior Sales Support Administrator - Technical ProductsSalary £25,000 to £34,000 basic + benefits (depending on experience)Home Based - must live in Yorkshire (for occasional meetings and training)Monday to Friday, between the hours of 9:00am to 5:30pmAbout the CompanyOur client is a small, friendly, home-based team with global ambition, based in Huddersfield.
They are recognised as a market-leading supplier of saunas, steam rooms, and a wide range of wellness and heating-related products for both domestic and commercial use.Following a period of strong growth, their aim is to become a leading online supplier within the health, wellness and leisure sector.The RoleThis role would suit someone with experience in sales support, internal sales, customer account management or product support within a product-based business.Whilst knowledge of heating, plumbing, renewables or similar products would be advantageous, we are equally interested in candidates who have supported customers purchasing technical or specialist products and have experience managing enquiries through to order completion.Working as part of a small, friendly team, you will play a key role supporting customers, managing enquiries, processing orders and ensuring the smooth running of the sales administration function.This is a varied role combining customer service, sales support, CRM management, product guidance and commercial administration.
You will support customers purchasing physical heating and wellness products, helping them from initial enquiry through to order completion and delivery.Key Responsibilities
Managing incoming customer enquiries via phone and emailProviding product advice and guidance to customersSupporting the sales process from enquiry through to order completionPromoting and selling the company’s range of heating and wellness productsIdentifying the right products for customer requirements and upselling where appropriateMaintaining CRM systems, customer records and sales pipelinesProcessing quotations, orders and sales administration accuratelyBuilding strong relationships with customers and providing excellent service throughout the buying processAssisting with improving and optimising product ranges onlineAdding and maintaining products on the website (Magento), including descriptions, images and pricingLiaising with warehouses and shipping providers to manage deliveries, including international shipmentsChecking supplier invoices and identifying discrepanciesManaging stock levels and placing orders with manufacturersMonitoring competitor pricing and market trendsSupporting website content including blogs and product information
Skills and Experience
Experience in sales support, internal sales, customer account management or product supportExperience supporting customers purchasing physical products rather than servicesConfident handling customer enquiries and supporting the sales process from enquiry through to order completionStrong administration skills with excellent attention to detailExperience maintaining CRM systems and managing customer recordsComfortable working with quotations, orders, pricing and sales administrationAble to manage multiple priorities and work independentlyStrong customer service and communication skillsGood commercial awareness and a proactive approachComfortable working within a small business environment where responsibilities are variedComfortable working in a home-based environmentHigh attention to detail and strong administrative skillsGood level of numeracy and written EnglishConfident using Microsoft Outlook and ExcelExperience with CRM/ERP systemsExperience managing website content (Magento or similar platforms desirable)
Additional Requirements
Dedicated home office space with reliable broadband and minimal background noisePrevious experience working from home is advantageousA stable work history, with the majority of roles lasting 2+ years
Screening QuestionsPlease ensure your CV demonstrates:
Longevity in previous roles (typically 2+ years)Experience working from homeUse of CRM systems and managing sales pipelinesExperience supporting customers through the sales process from enquiry to order completionStrong sales administration and customer account management experienceExperience adding products to websites and managing product listingsUnderstanding of pricing and marginsExperience optimising product ranges onlineExposure to online marketplaces (e.g.
eBay, Amazon, Linnworks)Proficiency in Microsoft Outlook and Excel
Additional InformationDue to the financial nature of the role, references and background checks will be required in line with GDPR and insurance requirements.This role has previously been advertised.
Please do not reapply if you have already been considered. INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy.
You may be contacted directly by the employer should they wish to progress your application.
Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Type: Permanent Location: Halifax, West Yorkshire, England
Start: Negotiable
Duration: Permanent
Salary / Rate: £25k - 34k per year + Benefits
Posted: 2026-06-05 08:59:22
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CUSTOMER SERVICE ADVISOR – NEWCASTLE UNDER LYME - £26,436 PLUS COMMISSIONAre you a dynamic and enthusiastic individual with a passion for delivering exceptional customer experiences while driving sales? Join our clients’ vibrant team as a Customer Service and Sales Agent, where your fun and motivated spirit will help push the boundaries of customer service and sales excellence! Confidence is key and you will be dealing with customers very quickly, although ongoing training and support will continue.COMPANY BACKGROUNDOur client is an independent company that works on a national basis.
They offer a market leading customer service experience.
Great customer service is at the heart of the business.
They have continued to grow month on month and gain a reputation for offering a competitive service and second to none customer service.
This is a small business and every single employee is a member of the family, as are the customers.CUSTOMER SERVICE JOB PURPOSEDevelop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries.
Working in a fast-paced environment, to address customer issues via the telephone or email.CUSTOMER SERVICE DUTIES
Deliver Exceptional Service: Engage with customers in a friendly and upbeat manner, providing them with incredible support and assistance.Sales Dynamo: Harness your customer service and communication skills to promote and sell our products and services.
Achieve and exceed targets by empathising with customer needs and providing tailored solutions.Motivated Team Player: Collaborate with fellow team members to sales brainstorm creative ideas and strategies that elevate our service and sales game.Innovate & Progress: Take the initiative to learn new things and provide suggestions for assisting the business growth.Feedback Champion: Embrace feedback enthusiastically, using it as a tool for growth.
CUSTOMER SERVICE REQUIREMENTS
Excellent communication skillsCustomer focusedSelf-motivatedAble to manage complaints professionallyKeen to drive business forwardIdeally experienced dealing with customers on the telephonePassionate about helping peopleTeam playerAble to work in a fast-paced environmentExcellent PC skillsProblem solverPatientAble to work under pressureDue to location, it is preferred you have you own transport
PACKAGE AND BENEFITS
Working 2 shifts Monday to Friday 9am-5.30pm and 9.30am-6pmWorking 1 Saturday per month 9am-3pm20 days holiday plus Bank HolidaysOnsite Parking£26,436 plus commissionFantastic opportunity to build a careerExcellent ongoing training and supportFun days and eventsFeel valued everyday
Follow us on twitter #awconsultingltdIn respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment AgencyCUSTOMER SERVICE ADVISOR – NEWCASTLE UNDER LYME - £26,436 PLUS COMMISSION ....Read more...
Type: Permanent Location: Newcastle-under-Lyme
Start: Immediate
Duration: Full Time
Salary / Rate: £26,436 per year + Bonus & Benefits
Posted: 2026-06-01 14:45:07
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Mitcham based, £25,000 - £30,000 DOE + Career DevelopmentAre you a confident and highly organised customer service professional who enjoys speaking with customers, solving problems and building strong working relationships?This is an exciting opportunity to join a growing, fast-paced service business with an excellent reputation for customer care, responsiveness and going the extra mile for its clients.Due to continued growth, our client is now looking to recruit two Customer Service Coordinators to join its busy office team in South London.Working within a supportive and energetic environment, you'll play a key role in managing inbound customer enquiries, coordinating bookings and proactively speaking with suppliers and customers to help deliver the best possible service experience.Importantly, this is not purely an administration role.
The successful candidates will be confident on the phone, commercially aware and comfortable making outbound calls to build relationships, source solutions and help maximise business opportunities.Full training will be provided, alongside genuine long-term career development opportunities within a rapidly expanding business.Key Responsibilities
Handle inbound customer enquiries via phone and email
Provide outstanding customer service throughout the enquiry and booking process
Make outbound calls to suppliers, partners and customers where required
Coordinate services and bookings using the company CRM system
Process customer payments accurately
Build relationships with external suppliers and service providers
Assist customers in finding suitable solutions for their requirements
Work closely with the wider operations team to ensure smooth service delivery
Maintain accurate records and update internal systems
Support the business in identifying opportunities to improve customer experience and service efficiency
Skills & Experience
Previous experience within a customer service, sales support, telesales or office-based coordination role
Comfortable handling a high volume of phone-based enquiries
Confident communicator with an excellent telephone manner
Highly organised with strong attention to detail
Able to work effectively within a fast-paced environment
Commercially aware and confident building relationships over the phone
Strong written communication and email skills
Competent IT and administration skills
Previous experience using CRM or booking systems would be advantageous but is not essential
This is a fantastic opportunity to join a friendly and growing business that genuinely values its people and customer relationships.You'll receive ongoing support, training and development alongside the chance to build a long-term career within a stable and expanding organisation.If you enjoy working in a fast-moving environment where no two days are the same and take pride in delivering exceptional customer service, we'd love to hear from you.
Apply now! ....Read more...
Type: Permanent Location: Mitcham, England
Start: ASAP
Salary / Rate: £25000 - £30000 per annum + + Benefits + Career Development
Posted: 2026-05-29 14:48:57
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Join Our Dynamic Customer Service Team!We’re looking for a confident, resilient, and empathetic Customer Service Representative to be the voice of our business.If you enjoy talking to people on the phone, can handle difficult conversations with professionalism, and take pride in solving problems, we’d love to hear from you.About usEvinox Residential is a leading specialist in energy metering, billing, and services for communal and district heating systems.
Using our in-house billing platform, we look after hundreds of communal and district schemes for both private and social housing across the UK, issuing bills for tens of thousands of customers each year.We also support many more households via our pre-payment system.About the Role This is a customer-facing role where you will be the first point of contact for residents, both by phone and by email.
You’ll be responsible for handling billing queries, resolving complaints, and explaining charges clearly and professionally.
Many customers may be upset or frustrated when they call, so you’ll need to stay calm, stand your ground where necessary, and still show empathy and understanding.It’s a great opportunity for someone who thrives on communication, enjoys problem-solving, and wants to play a key role in delivering excellent customer service.Essential requirements:
Right to work in the UKValid driving licence and own carLiving within a 30-minute drive of Sevenoaks
What you’ll do:
Answer customer calls and emails promptly and professionallyHandle billing queries, payment plans, and refund requestsResolve complaints and de-escalate tense situationsSupport our debt management teamField technical queries to external partnersUpdate and maintain accurate customer recordsManage move-in/move-out queries for residentsRequest customer feedback and encourage online reviewsAssist with admin duties, including post and Welcome Packs for new tenantsEnsure GDPR and data privacy compliance
Must-have skills:
Strong telephone skills – confident, clear, and personableResilience under pressure – able to handle angry or upset customers without losing composureFirm but empathetic approach – balancing authority with care for vulnerable residentsProblem-solving mindset – able to explain bills and processes clearly, even to frustrated customersAttention to detail – accuracy in billing and data is essentialGood numeracy skills – confident working with figures, explaining bills, and helping customers understand their costs.Good organisation, diary management, and Microsoft Office skills (Excel & Word)Previous experience in a phone-based customer service role is strongly preferred
Location:
Based in Sevenoaks, with regular travel to our Leatherhead office during training
Benefits Include:
£28,000-£32,000 Salary (Based on Skills and Experience)22 Days Holiday + Bank HolidaysCompany Bonus Scheme (after one year employment)One day per week work-from-home optionAutomatic enrolment into the company pension scheme after three months of employment
How to Apply: If you’re looking to make a difference in a role where you’ll be valued, challenged, and ....Read more...
Type: Permanent Location: Sevenoaks, Kent, England
Start: ASAP
Duration: Permanent
Salary / Rate: £28k - 32k per year + Benefits
Posted: 2026-05-26 14:48:08
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Motor Claims Handler -Credit Hire
Salary: Competitive dependent on experience Location: Haslingden Full UK driving licence and access to your own vehicle is essential due to the office location Job Type: Full-time, PermanentWorking Hours: Monday to Friday, 8:30am – 5:30pm (office-based) Plus 1 Saturday per month, 9:00am – 12:00pmAbout Collision SolutionsCollision Solutions are a family-run Accident Management and Car Hire company, proudly operating our own fleet of vehicles from our base in Haslingden.We specialise in supporting customers involved in non-fault accidents, providing them with replacement vehicles and guiding them through what can often be a stressful and unfamiliar process.
Our focus is on delivering a smooth, professional, and customer-first experience from start to finish.The OpportunityWe are looking for a confident, organised, and customer-focused Motor Claims Handler to join our growing team.This is a fast-paced and varied role where no two days are the same.
One minute you may be reassuring a customer following an accident, and the next you could be liaising with insurers, solicitors, bodyshops, or other professionals to progress a claim efficiently.You will take ownership of claims from initial notification through to completion, ensuring customers receive excellent service and support throughout the process.Key Responsibilities
Process new claim notifications efficiently and accuratelyGuide customers through the claims process, providing clear advice and regular updatesManage your own caseload from start to finish, ensuring all actions are completed in a timely mannerMaintain accurate records, notes, logs, and diary entriesLiaise with bodyshops, solicitors, and third-party insurers to progress claimsMonitor claim progress and proactively resolve delays or issuesEnsure compliance with legal requirements, industry regulations, and company proceduresDeliver a professional and empathetic service during what can often be a stressful time for customers
What We’re Looking ForWe are looking for someone proactive, resilient, and confident speaking with people from all walks of life.
You should be comfortable taking ownership of situations, asking questions, and guiding customers through what can often be a stressful experience.Previous experience within motor claims, insurance, credit hire, accident management, or a similar environment would be highly beneficial.
However, we are also interested in candidates with strong customer handling skills who are confident managing sensitive conversations and fast-moving workloads.You will also ideally have:
Excellent communication and customer service skillsStrong organisational skills with the ability to manage multiple cases effectivelyThe ability to remain calm under pressure within a busy environmentA professional and empathetic approachGood attention to detail and administrative accuracy
Why Join Collision Solutions?Be part of a friendly and supportive family-run business where your contribution is genuinely valued.
This is an excellent opportunity to develop your skills within the accident management sector while working in a varied and engaging role with real responsibility.If you are interested in this opportunity, please submit your latest CV.
INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy.
You may be contacted directly by the employer should they wish to progress your application.
Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Type: Permanent Location: Haslingden, Lancashire, England
Start: Negotiable
Duration: Permanent
Salary / Rate: Competitive doe
Posted: 2026-05-26 10:43:57
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Shift Manager required to assistant the General Manager in leading a dynamic and busy hospitality customer service team.
Requirements
Restaurant experience ideally at a large chain franchise.
Lead a customer service team delivering outstanding customer experiences.
Food service operational excellence and profitability knowledge.
Responsibilities
Team Leadership Development, recruit, coach, and develop staff.
Brand Excellence, deliver amazing food quality, service speed, and customer experience.
Ensure efficient staffing and labor deployment.
Monitor waste, energy use, and food safety protocols to meet sustainability goals.
Help hit sales targets and maintain operational efficiency and profitability. ....Read more...
Type: Permanent Location: High Wycombe, England
Start: ASAP
Duration: Permanent
Salary / Rate: £32000 - £48000 Per Annum None
Posted: 2026-05-24 23:35:04
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Sales Order Processor CO Manufacturing Wakefield Competitive Salary + Benefits Mon – Fri, 40 hours a weekBenefits: 21-25 days Holiday + Bank Hols | Health cash plan | Pension Scheme | Monthly Employee value awards up to £75 | Personal development programmes through courses and training | Free parking About us:CO Manufacturing is the manufacturing hub of the £60 million turnover Conservatory Outlet Group, producing high-quality windows, doors, and conservatory roofs for a network of leading home improvement retailers, new build sites and trade businesses across the UK.
Based in Wakefield, we combine advanced technology with skilled craftsmanship to deliver exceptional products that help homeowners transform their living spaces.Our success is built on teamwork, innovation, and a commitment to quality at every stage of the process, from design and production through to delivery.
We’re proud to invest in our people, offering hands-on training, career development, and the opportunity to grow within a business that values hard work and new ideas.About the Role:We are looking for an individual to join our team to accurately process orders and quotations with precision and accuracy, whilst maintaining an excellent processing speed.
Accurately process orders and quotes from dealerships using the bespoke system, Window Designer, and Roofwright.Reprocess incorrect orders, including necessary parts such as glazing.Work collaboratively with internal and external stakeholders, including dealers, suppliers, and departments.Continuously develop product knowledge to enhance customer support.Identify and implement process improvements to enhance service delivery and efficiency.Ensure orders are processed in line with customer expectations and delivery schedules.Make informed decisions to meet customer needs, especially for urgent orders.Maintain quality service standards, ensuring compliance with company policies and industry regulations.Ensure adherence to internal processes for reporting and rectifying quality concerns.
What we are looking for:
Strong customer service skills with a proactive approach to exceeding expectations.Effective problem-solving and decision-making abilities.Willingness to undertake further training and implement learning in daily tasks.Previous experience in sales order processing role, ideally in Fenestration, building, or roofing industry would be advantageousKnowledge or experience of using window designer, roofwright or any other industry specific software would be an advantage.
How to apply:Ready to start your career with us? Apply directly with your CV INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy.
You may be contacted directly by the employer should they wish to progress your application.
Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Type: Permanent Location: Wakefield, West Yorkshire, England
Start: Negotiable
Duration: Permanent
Salary / Rate: Competitive + Benefits
Posted: 2026-05-20 10:43:37
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Are you an experienced Customer Services Manager, Office Manager, Administrative Lead, or Member Services Manager? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Customer Success Manager.
Informed Recruitment are a specialist provider of resource to the Construction & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision.The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners.
Your day-to-day responsibilities will include engaging with and supporting members; drafting, sending, tracking & chasing new membership packs, as well as member reviews packs for existing members; compiling management, operational, and supply chain reports; the identification of potential new members as well as competitor analysis; attending member and operational meetings; spend monitoring; attending conferences and events; drafting social media content and managing bulk email communications; maintaining audit files; taking ownership of the accounts of smaller members; supporting contract pack creating; and identifying additional opportunities with which to support members.BackgroundWell-trodden paths into this role include:Customer Services / Customer Success / Account Management - A successful track record as an account management/customer success management/customer service management professional with a successful track record of looking after customers, building relationships, and promoting services.
Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial.Office Manager - Experience in taking responsibility of the smooth running of office processes and documentation to provide a seamless and efficient customer experience.Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge.Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people.Construction and Development - managing customer service, accounts, or administration for construction companies, development & regeneration, or modular builders.
Essential Skills
Self-starter with a positive approach with a background in customer services or account management.
A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results.
Strong administrative skills, and the ability to manage multiple tasks concurrently.
A good understanding of creating value and managing costs.
The ability to engage with prospective customers at conferences, seminars, and workshops.
Strong MS Office skills.
Highly Desirable / Will Strengthen Application
Experience of the current Construction, or Property Asset Management market(s), including current issues within development, compliance, building safety, property services, construction, and/or property asset management.
A base understanding of procurement
As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders.
You will also be highly analytical with a keen eye for problem solving and meticulous attention to detail & record keeping.
This role is hybrid based, with some time spent in an office in Birmingham, some time working from home.
Other team members are based in South Birmingham and Worcestershire.
This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance.
Interviews are available now, so please apply without delay to secure your slot!
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law.
All hiring decisions are made based on merit, competence, and business need.
As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'.
You have the right to object to us processing your data in this way.
For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website. ....Read more...
Type: Permanent Location: Birmingham, England
Salary / Rate: £35000 - £40000 per annum + pension
Posted: 2026-05-18 10:19:42
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Sales & Customer Service Advisor£26,000 pa basic salaryOffice based (B76 area)An exciting opportunity for a Sales & Customer Service Executive to provide excellent customer service and sales support.About usCentre Tank Services is an established market leading fuel handling equipment supplier. We are currently seeking a highly motivated and results-driven Sales & Customer Service Advisor to join our dynamic sales team for an Established Oil and Fuel Equipment Distribution Company who are leaders in their market.The successful candidate will be responsible for managing customer relationships, providing quotations, identifying sales opportunities, and following up on leads.
This position requires a professional individual with excellent communication skills and a commitment to achieving sales targets.Duties & responsibilities
Managing customer relationships and enquiries.Providing accurate quotations for core brands.Delivering excellent customer service.Identifying key opportunities for growth.Following up on leads and quotes within agreed SLA.Utilising CRM systems and databases to record all opportunities.Achieving KPIs set by the company.
Skills & experience
Proven experience in a sales or customer service role.B2B sales experience would be advantageous.Excellent written and verbal communication skills.Strong attention to detail and a high level of accuracy.Proficiency in CRM systems and Microsoft Office applications.Ability to manage multiple tasks effectively and meet deadlines.A professional, customer-focused approach with a commitment to service excellence.
What’s on offer
£26,000 pa basic salaryCompany bonus schemeCompany pension schemeHealth cash planLife insuranceLong service annual leave schemeOn site car parkingExtensive training and developmentSupportive, collaborative team culture
If you have a positive attitude, strong customer focus, and a desire to make a difference in a growing business, this could be your perfect fit. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy.
You may be contacted directly by the employer should they wish to progress your application.
Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Type: Permanent Location: Sutton Coldfield, West Midlands, England
Start: Negotiable
Duration: Permanent
Salary / Rate: £26k per year
Posted: 2026-05-12 15:51:10
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Empower Healthcare.
Elevate Patient Outcomes.
Join the Team Behind It All.£29,000-£31,000 | Full-time | UK-Based Applicants Only (No Visa Sponsorship)Do you have a passion for healthcare and a talent for delivering outstanding customer support? We're on a mission to transform clinical care through innovative, mobile point-of-care technology-and we're looking for a Customer Support Officer who shares our vision.As part of our growing team, you'll work closely with hospitals, healthcare providers, and suppliers to support the delivery and performance of our flagship solution-h-trak-which is revolutionizing how healthcare environments manage inventory, data, and care outcomes.About the RoleThis is a varied, hands-on role that combines technical support, customer engagement, and project coordination.
You'll play a critical role in onboarding new clients, resolving data issues, managing product master data, and ensuring our systems are running smoothly and effectively across sites.Your Key Responsibilities:Customer Support:
Act as the first point of contact for customer queries and support requestsManage and respond to service tickets via Freshdesk within agreed SLAsDeliver on-site support and refresher training when requiredWork with suppliers to gather product data and resolve information issuesMaintain accurate product data in the HRS (Replenishment System) and PMD (Product Master Database)Monitor customer usage of h-trak and flag any concerns to the Customer Services ManagerCreate and manage customer logins, barcode sheets, and reports as needed
Project Support:
Support project managers by uploading and maintaining customer-specific datasetsAssist with setting up profiles for products, staff, and proceduresUpload pricing files when requiredProvide on-site implementation support, including training, data validation, and go-live assistance
Additional Duties:
Provide cover for team members during absencesSupport colleagues as needed and assist with ad hoc tasks
What You'll Bring:
Experience in an IT service or customer support environmentProficiency in Microsoft Excel (intermediate level ideal)Excellent communication skills, both written and verbalA solution-focused mindset and strong attention to detailA collaborative, team-oriented approach with a proactive attitude
Why Join Us?At the forefront of digital healthcare innovation, we support some of the UK's most critical clinical environments from operating theatres to radiology labs.
Our solutions drive measurable improvements in patient outcomes, clinical efficiency, and hospital performance.What We Offer:
Competitive salary: £29,000-£31,000 (based on experience)A supportive, collaborative, and mission-driven team cultureThe chance to make a genuine impact in a fast-evolving sector
Please note: Applicants must have the legal right to work in the UK.
Unfortunately, we are unable to offer visa sponsorship at this time.
You must also have a full UK Driving Licence and access to a carApply NowIf you're excited by the opportunity to support cutting-edge healthcare solutions and want to join a company that's driving real change, we want to hear from you.Send your CV to the link provided & we will be in direct contact. ....Read more...
Type: Permanent Location: Aylesbury, Buckinghamshire, England
Start: ASAP
Duration: Permanent
Salary / Rate: £29k - 31k per year
Posted: 2026-05-12 09:08:51
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Claims/Customer Service AdviserSalary: £26,500 FTE (pro rata for part-time hours)Location: Rackheath, Norwich, office basedFlexible- full-time or part-time consideredWhat is on offer
Permanent role with full time or part time optionsFlexible working arrangements depending on experienceExcellent rates of pay depending on experience28 days annual leave including bank holidays on a pro rata basisCompany pension scheme
About usA busy and growing building services provider specialising in insurance repairs and property restoration is seeking a claims/Customer Service Adviser to support its expanding operations. The company manages domestic insurance claims across Norfolk and Suffolk and takes pride in delivering smooth, well organised experience for customer at what can be a stressful time.We pride ourselves on creating a supportive and friendly working environment where our team genuinely work together to deliver the best possible experience for customers.
As we continue to grow, we are looking for someone who shares our positive, proactive and customer-first approach to join the team.About the roleWe are looking for a friendly, organised and customer-focused Claims Handler / Customer Service Adviser to join our growing team based in Rackheath.This is a varied office-based role where you will support customers throughout the claims process, handling enquiries, updating records and ensuring a smooth and professional customer experience from start to finish.We are flexible on working hours and days, making this an excellent opportunity for someone looking for either full-time or part-time work within a supportive team environment.Responsibilities include but not limited to:
Coordinating and scheduling repair works for insurance claimsActing as a point of contact for customers, insurers, and tradesManaging job records and claim related documentationTracking progress and resolving issues where possibleSupporting the wider team to ensure timely and efficient delivery
Skills and Experience
Experience in claims handling, coordination, or a similar roleStrong organisational skills with the ability to juggle prioritiesClear and confident communication skillsA calm, professional approach in a fast-paced environmentGood attention to detail and problem-solving ability
Interested? Apply now with your updated CV.INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy.
You may be contacted directly by the employer should they wish to progress your application.
Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Type: Permanent Location: Rackheath, Norfolk, England
Start: Negotiable
Duration: Permanent
Salary / Rate: 26,500 per annum
Posted: 2026-05-08 15:01:12
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Looking for the security of a permanent role that support a healthy work-life balance? Join a friendly, customer-focused team where you can make a real difference every day.
This is a rewarding opportunity to support customers, provide first-class service, whilst gaining industry insight and job satisfaction. In this Customer Service Advisor role, you will be:
Acting as the first point of contact for customers requiring tenant advice and guidance via phone and face-to-faceHandling a range of enquiries including repairs, housing applications, complaints and general requests, offering solutions, advice and referrals to relevant servicesAdministering applications and supporting customers throughout the full processSupporting general office and administration tasks including maintaining records, scheduling appointments, and preparing letters and emails
To be successful, you will need:
Previous experience within a customer-focused or office-based roleFluent Welsh and English language skills (essential)Excellent communication and interpersonal skills, with the ability to deal sensitively, calmly and professionally with customersStrong administration skills with good attention to detail and accurate data entryConfident IT skills including Microsoft Word, Excel and OutlookStrong organisation skills with the ability to prioritise workload effectively
This is a permanent role working 30 hours per week over 4 days, based in Abergele.Salary starts from £26,548 rising to £27,474, plus 25 days holiday rising to 32 with service, plus bank holidays. If you have a passion for customer service, problem solving and being part of a supportive team, we’d love to hear from you. ....Read more...
Type: Permanent Location: LL227DN, Abergele, Conwy, Wales
Start: 08/05/2026
Salary / Rate: Salary starts from £26,548
Posted: 2026-05-08 10:31:38
