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Trade Counter Assistant
Are you an experienced Trade Counter Assistant / Customer Service Assistant who is well organised, dynamic and puts the customer first.
Are you somebody with the ability to take a customer enquiry and professionally look after that request to its conclusion / resolution?
If this sounds like you, then this leading well-established importer, stockist and distributor of specialist automotive aftermarket products has an exciting opportunity for a Trade Counter Assistant / Customer Service Assistant / Customer Service Advisor to join their supportive, knowledgeable team.
As Trade Counter Assistant / Customer Service Advisor you will benefit from the knowledge of working for a market leader in their sector.
Supportive management team and colleagues.
You will be working for a business where you can grow and develop a career.
A great working office environment.
Monday to Friday working hours NO weekends.
Spacious Kitchen area where coffee and tea are provided, Spacious rest area and shower facilities.
Free onsite parking.
Location - Sheffield
Salary: £28,300 basic salary (plus bonus) - 25 days Annual Leave Plus BH 32 days total) - Pension - Free on-site Parking - Kitchen Facilities - Rest Area - Shower Facilities - Employee company funded Assistance Program - Life Assurance
The Candidate & Role:
Be an experienced Trade Counter Assistant / Customer Service Advisor / Customer Service Assistant.
Working knowledge of MS Office to include Outlook, Word, Excel.
Providing product and technical information to the customer.
Liaise with the operations team to ensure the fulfilment of customer sales orders.
Help customers with product returns and invoice queries.
Handling customer telephone enquiries.
Processing of Sales orders and customer invoicing.
Assisting in the resolution of customer issues, and ensuring everything is documented and escalated to line manager if required.
Dealing with trade customer collections and retail customer sales.
Returns order processing and raising credits through the approval process.
Organising collections of sales orders to be processed by freight forwarders.
Customer contact via telephone to support scheduling of sales orders.
Support quarterly stock inventory controls.
Apply in Confidence
To apply for the position of Customer Service Assistant / Customer Service Advisor please forward your CV to Robert Cox, Senior Recruitment Consultant at Glen Callum Associates Ltd or call Rob directly on 07398 204832 for a further chat about the job.
JOB REF 4256RCA Trade Counter Assistant ....Read more...
Type: Permanent Location: Sheffield, England
Start: 11/08/2025
Salary / Rate: £28000 - £30000 per annum + +pension +employee assistance program
Posted: 2025-07-11 16:00:10
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The Role
Mobile Civil Enforcement Officer - Lambeth - 42.5 hours per week -£30690.91 per annum PLUS mobile allowance
£30,690.91 per annum PLUS up to £1824.90 mobile allowance
* per annum
Do you enjoy working outdoors? helping people? and have great communication skills?
Do you have excellent customer service skills? and enjoy being on the go?
Are you over 18 and have a full manual UK driving licence?
Civil Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines. You will be working alongside the Council at our Lambeth base, with permanent guaranteed hours as a Civil Enforcement Officer. So, could this role be for you?
What can you expect as a Civil Enforcement Officer?
Youll be helping members of the public, patrolling streets and council car parks, advising and upholding parking restrictions.
- Yes, youll be issuing parking tickets but you wont have targets as this job is about creating a positive impact on the local neighbourhood.
- You will be reporting any defects to street furniture, such as signs and road markings and looking out for any violations of civil laws.
- You will keep a detailed log of the violations and debrief incidents that occur during your shift.
- You will provide a high level of all-round customer service, providing the public with useful info and advice.
Full training will be provided for the right candidate along with excellent career progression. Many of our current managers started out with us as Parking Enforcement Officers themselves, so this could be a great place to start your career.
What will you bring?
- Excellent customer service skills
- Driving licence
- Good spoken and written English
- Full UK Manual, clean Driving License of CBT license
Full time working hours.
42.5 hours per week.
5 days out of seven.
8.5 hour shifts.
Mon-Sun.
As per rota.
We believe that working for APCOA is great.
We are always thinking of creative ways to give more to our employees.
Here is a sample of some of the current benefits on offer:
- Up to 28 days holiday per annum (includes BH)
- Workplace Pension
- Free Uniform
- Access to Learning & Development
- Employee Discount Scheme
IDEAL CANDIDATE WILL HAVE FULL UK DRIVING LICENCE AND BE WILLING TO DRIVE AND GO ON MOPED WHEN Required
*mobile allowance to be paid during hours driving
If you're the sort of person who enjoys being on the go, the role could be ideal for you. APPLY NOW and a recruitment colleague will be in touch.
....Read more...
Type: Permanent Location: Lambeth,England
Start: 11/07/2025
Salary / Rate: £30,690.91 per annum plus mobile allowance
Posted: 2025-07-11 14:44:09
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Do you want to be part of a brand-new project for the Midlothian area?A local pharmacy team has an exciting opportunity to join them as a Door to Door Representative.You’ll go around the area to raise awareness of the pharmacy and its services.You will:
introduce the pharmacybuild rapport with local peopleand encourage them to choose the pharmacy for their prescriptions etc.
Success will be rewarded through dedicated bonuses.We’re looking for someone who:
is familiar with local towns and villageshas previous experience in a sales roleis happy to walk long distances and door-knockis approachable and comes across well.
This is preferably a full-time role, but other arrangements can be considered – we are happy to discuss! ....Read more...
Type: Permanent Location: Mayfield, Midlothian, Scotland
Start: ASAP
Duration: Permanent
Salary / Rate: £12.21 - 12.50 per hour + incentive bonuses
Posted: 2025-07-11 09:05:08
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The Role
Environmental Enforcement Officer - Lambeth - Full-Time; 42.5 hours - £34,365.50 per annum
Do you enjoy working outdoors?
Do you care about the environment, neighbourhood and helping the public?
Do you have excellent customer service skills and enjoy being on the go?
Could you be our next Environmental Enforcement Officer?
As an Environmental Enforcement Officer, you will enforce local laws to protect the area from litter, dog fouling, various other breaches, and local bye-law violations.
So, what can you expect as an EEO?
You will be helping members of the public, patrolling streets and upholding environmental conducts.
What you will do:
- You will monitor and enforce within the London Borough of Lambeth by foot patrol, make enquiries and pursue action where appropriate
- You will examine reports of littering, fly tipping and dog fouling and other similar offence
- You will issue Fixed Penalty Notices for offences where appropriate
- You will prepare and submit relevant cases for trial and assist legal services in presenting cases to court and attending as a witness when needed
- You will record witness statements and conduct interviews under caution when required
- You will validate and verify personal details of offenders
- You will build good working relations with key service areas and other agencies including the Police
What you will bring:
- Experience of enforcement work (including security work)
- Knowledge of environmental services such as cleansing and waste collection (desired)
- Skill to converse well to different audiences and work as part of a team
- Be able to deal with complaints and resolve complex issues
- Enthusiasm and a positive can do attitude to work
So, could this role be for you?
Our Enforcement Officers the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing environmental orders.
You'll be making a real difference to the local area!
Many of our current managers started out with us as Enforcement Officer, so this could be a great place to start your career!
At APCOA, we are always thinking of creative ways to reward our employees.
Here is a sample of some of the current benefits on offer:
£34,365.50 per annum
42.5 hours per week- working any 5 from 7 days, including weekends and bank holidays
20 days annual leave plus 8 Bank Holidays
Training and Promotion
Employee Discount Scheme
Pension Scheme
If you enjoy being on the go and having an important role in the local area, this role could be ideal for you.
APPLY NOW and a recruitment colleague will be in touch soon!
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer an exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the chance for learning and promotion to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Lambeth,England
Start: 10/07/2025
Salary / Rate: £34,365.50 per annum
Posted: 2025-07-10 15:37:04
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The Role
Civil Enforcement Officer - Southport - Full Time; 40 hours per week - £25,875.20 per annum
Could you see yourself working outdoors?
Do you have excellent customer service skills?
Do you have a Full Clean driving licence?
If so, you could be our next Dual role Parking and Environmental Enforcement Officer
Within this role you will be patrolling public streets, car parks, green spaces, and public parks.
You will be advising the public of where they can park safely and issuing tickets to vehicles parked in contravention of the TMA 2004.
You will help to maintain clean neighbourhoods by enforcing the Councils litter provision and Public Space Protection Order by way of issuing fixed penalty notices.
You will report any other environmental issues.
You will also be dealing with general enquiries from the members of the public.
Yes, you will be issuing fines, but this job is about creating a positive impact on the local neighbourhood & community.
What will you do?
- You will play an important role in reducing traffic congestion, antisocial behaviour, and environmental crimes.
- You will be expected to issue tickets to vehicles parked in breach of the rules.
- You will keep a detailed log of the violations and debrief incidents that occur during your shift.
- You will Enforce local laws to protect the area from litter, dog fouling and various other breaches of the Environmental act and Seftons Public space protection order. You will not have to deal with these issues but you will however be required to issue tickets/notices.
- You will be walking between 10-15 miles a day in all weathers.
So, could this role be for you?
- You will be dealing with members of the public face to face, at times in challenging situations.
- The aptitude to work on your own or as part of a team is so important for this role.
- Youll need to be reliable, self-motivated, and capable of dealing with possibly argumentative people or situations.
- Knowledge of environmental services would be of use but its not essential.
- You will need to have the ability to write short factual statements and detailing Evidence for any further prosecution in court / Tribunal.
- PC skills would also be an advantage, as you will be using a handheld device daily.
- You will need to be over 18 to apply and a full clean Driving Licence would be useful, but not essential.
- Basic English and Maths qualifications would be preferred or demonstration of this from previous employment.
Full training including conflict management is provided, along with offering excellent career progression.
Many of our current managers started out as Enforcement Officers themselves, so this could be a great place for you to kick start your career.
We believe that working for APCOA is great and we are always thinking of creative ways to give more to our employees.
Please note a full DBS will be applied for, and all applicants will be tested at interview for basis Maths and English.
Here is a sample of some of the current benefits on offer to you:
- Up to 28 days leave per annum (includes BH)
- Workplace Pension
- Full Uniform Provided
- Access to Learning & Development
- Employee Discount Scheme
- Flexible Shift Patterns
The shift pattern varies throughout the week:
08:00-17:00, 09:00-18:00, 11:30-20:30 and you will be required to work 3 out of 4 weekends and some bank holidays.
Are you the sort of person who enjoys being on the go? then APPLY online today and one of our recruitment colleagues will be in touch soon.
We have an inclusive workforce that offers employment prospects whoever you are, wherever you work and whatever you do.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, or level in the business.
We offer a work atmosphere where successes are commended and shared.
With exciting projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Southport,England
Start: 10/07/2025
Salary / Rate: £25,875.20 per annum
Posted: 2025-07-10 13:00:09
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The Role
Civil Enforcement Officer - Bootle - Full Time; 40 hours per week - £27,476.80 per annum
Could you see yourself working outdoors?
Do you have excellent customer service skills?
Do you have a Full Clean driving licence?
If so, you could be our next Dual role Parking and Environmental Enforcement Officer
Within this role you will be patrolling public streets, car parks, green spaces, and public parks.
You will be advising the public of where they can park safely and issuing tickets to vehicles parked in contravention of the TMA 2004.
You will help to maintain clean neighbourhoods by enforcing the Councils litter provision and Public Space Protection Order by way of issuing fixed penalty notices.
You will report any other environmental issues.
You will also be dealing with general enquiries from the members of the public.
Yes, you will be issuing fines, but this job is about creating a positive impact on the local neighbourhood & community.
What will you do?
- You will play an important role in reducing traffic congestion, antisocial behaviour, and environmental crimes.
- You will be expected to issue tickets to vehicles parked in breach of the rules.
- You will keep a detailed log of the violations and debrief incidents that occur during your shift.
- You will Enforce local laws to protect the area from litter, dog fouling and various other breaches of the Environmental act and Seftons Public space protection order. You will not have to deal with these issues but you will however be required to issue tickets/notices.
- You will be walking between 10-15 miles a day in all weathers.
So, could this role be for you?
- You will be dealing with members of the public face to face, at times in challenging situations.
- The aptitude to work on your own or as part of a team is so important for this role.
- Youll need to be reliable, self-motivated, and capable of dealing with possibly argumentative people or situations.
- Knowledge of environmental services would be of use but its not essential.
- You will need to have the ability to write short factual statements and detailing Evidence for any further prosecution in court / Tribunal.
- PC skills would also be an advantage, as you will be using a handheld device daily.
- You will need to be over 18 to apply and a full clean Driving Licence would be useful, but not essential.
- Basic English and Maths qualifications would be preferred or demonstration of this from previous employment.
Full training including conflict management is provided, along with offering excellent career progression.
Many of our current managers started out as Enforcement Officers themselves, so this could be a great place for you to kick start your career.
We believe that working for APCOA is great and we are always thinking of creative ways to give more to our employees.
Please note a full DBS will be applied for, and all applicants will be tested at interview for basis Maths and English.
Here is a sample of some of the current benefits on offer to you:
- Up to 28 days leave per annum (includes BH)
- Workplace Pension
- Full Uniform Provided
- Access to Learning & Development
- Employee Discount Scheme
- Flexible Shift Patterns
The shift pattern varies throughout the week:
08:00-17:00, 09:00-18:00, 11:30-20:30 and you will be required to work 3 out of 4 weekends and some bank holidays.
Are you the sort of person who enjoys being on the go? then APPLY online today and one of our recruitment colleagues will be in touch soon.
We have an inclusive workforce that offers employment prospects whoever you are, wherever you work and whatever you do.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, or level in the business.
We offer a work atmosphere where successes are commended and shared.
With exciting projects and an atmosphere of fostering and support.
Staff have the training prospects to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Bootle,England
Start: 10/07/2025
Salary / Rate: £27,476.80 per annum
Posted: 2025-07-10 12:56:04
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Senior Customer Care AdministratorJob Type: Full Time, Permanent Location: Woolpit, Bury St Edmunds Working Hours: 37 Hours Per Week, Monday – Friday Salary: £27,000 - £30,000 (DOE)Benefits:
A friendly working environmentSage benefitsPrivate health cover after successful probationary period
Portico GB Ltd is a leading subcontractor to the new build industry based in Woolpit near Bury St Edmunds who supply and install windows, doors, conservatories and sliding wardrobes.Key Responsibilities – Senior Customer Care Administrator:
Assisting with booking appointments with customers in occupied propertiesCoordinating with Service Engineers to attend appointmentsRaising delivery notes and invoicesUpdating information on internal systems and feeding back to principal contractorsManaging incoming calls and email enquiries in a professional and friendly mannerTransferring information from the SAPs system and updating jobs on internal and contractor platformsManaging your own workload while supporting the wider customer care team
Person Specification – Senior Customer Care Administrator:
Previous experience in a customer care or administrative role is desirableHighly organised with excellent attention to detailPersonable and adaptable with a proactive approachStrong communication skills, both written and verbalAble to work independently and collaboratively within a teamGood time management and multitasking abilitiesProficient computer skills including Excel; Sage experience is advantageous, though training will be provided ....Read more...
Type: Permanent Location: Woolpit, Bury St Edmunds
Start: ASAP
Duration: Full Time, Permanent
Salary / Rate: £27,000 - £30,000 (DOE) + Benefits
Posted: 2025-07-10 12:51:15
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Hire Desk ControllerLocation: Normanton, West YorkshireSalary: £25,000 - £28,000 (dependent on experience) + OvertimeJob Type: Full-time, Permanent40 hr working week: Tuesday - Saturday, Sunday - Thursday, Monday - FridayHours of work on a rota basis:
7:00 AM – 4:00 PM8:00 AM – 5:00 PM9:00 AM – 6:00 PM10:00 AM – 7:00 PM
Our client, a leading company in the power solutions industry, is looking for a Hire Desk Controller to join their team.
This is an excellent opportunity for an organized and customer-focused professional to contribute to a fast-paced and dynamic environment.Responsibilities:
Manage hire orders efficiently from start to finishProvide excellent customer service to both clients and internal teamsAccurately process orders and maintain records within the company systemLiaise with transport and operations teams to coordinate equipment movementsEnsure invoices are processed accurately and on timeWork towards team targets and KPIs
Requirements:
Previous experience in administration or customer serviceStrong organizational and communication skillsProficiency in IT systems, particularly ExcelAbility to work under pressure and meet deadlinesA proactive and team-oriented approach
Benefits:
Full training provided, with opportunities for career developmentSupportive and collaborative work environmentOpportunity to join a successful and growing companyCompany pension schemeHoliday loyalty schemeCompany discount at Normanton Cafe
If you are a detail-oriented professional with excellent customer service skills, apply now to be considered for this opportunity.Aqumen Business Solutions is acting as an Employment Agency in relation to this vacancy.
Job Types: Full-time, Permanent
Pay: £25,000.00-£28,000.00 per year
Benefits:
Company pensionFree parkingOn-site parking
Schedule:
Day shift
Work Location: In person ....Read more...
Type: Permanent Location: Normanton, West Yorkshire, England
Start: ASAP
Salary / Rate: £25k - 28k per year
Posted: 2025-07-10 09:14:58
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Service Desk Team Leader - Aftermarket
We're looking for a driven and experienced Service Desk Team Leader to play a key role in leading our Service and Sales Desk operations within a customer-focused environment.
As a Service Desk Team Leader, you'll be at the heart of our support function—managing workloads, planning and scheduling work for service engineers, streamlining processes, and delivering outstanding service.
This is a position, perfect for a motivated person ready to take ownership of performance, coach a growing team, and ensure seamless communication between field engineers, the workshop, and customers.
If you're an experienced Service Desk Team Leader who thrives in a leadership role and is passionate about customer satisfaction, continuous improvement, and driving results—this is the opportunity for you.
Location - Witham, Chelmsford, Braintree, Colchester
Salary - Up to £32K - Pension - 25 days Annual Leave (plus BH 32 days total) - Employee Assistance Program - Free Parking - Life Assurance - Mon to Fri NO Weekends
Key Responsibilities:
Lead and support service and sales desk teams, promoting a high-performance, customer-first culture
Oversee workload allocation and coordinate field engineers to minimise delays and improve response times
Monitor SLAs, KPIs, and WIP to ensure operational targets are met
Manage job cards, warranty claims, and customer disputes in line with company policies
Communicate effectively with workshop, field teams, and branch management
Deliver training, appraisals, and development plans for desk operatives
Analyse performance metrics and identify improvements across service and sales desks
Maintain full compliance with health, safety, and company standards
About You:
Proven experience in a service desk, sales support, or technical operations environment
Strong leadership and team supervision skills
Excellent communication, organisation, and problem-solving abilities
Confident using ERP systems and Microsoft Office
Customer-focused, with a proactive and solution-driven mindset
Apply Now:
To apply send your CV to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd on or call Rob on 07398 204832
JOB REF: 4267RCA Service Desk Team Leader ....Read more...
Type: Permanent Location: Braintree, England
Start: 09/08/2025
Salary / Rate: £30000 - £35000 per annum + +pension +employee assistance program
Posted: 2025-07-09 16:00:21
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Service Desk Team Leader - Aftermarket
We're looking for a driven and experienced Service Desk Team Leader to play a key role in leading our Service and Sales Desk operations within a customer-focused environment.
As a Service Desk Team Leader, you'll be at the heart of our support function—managing workloads, planning and scheduling work for service engineers, streamlining processes, and delivering outstanding service.
This is a position, perfect for a motivated person ready to take ownership of performance, coach a growing team, and ensure seamless communication between field engineers, the workshop, and customers.
If you're an experienced Service Desk Team Leader who thrives in a leadership role and is passionate about customer satisfaction, continuous improvement, and driving results—this is the opportunity for you.
Location - Witham, Chelmsford, Braintree, Colchester
Salary - Up to £32K - Pension - 25 days Annual Leave (plus BH 32 days total) - Employee Assistance Program - Free Parking - Life Assurance - Mon to Fri NO Weekends
Key Responsibilities:
Lead and support service and sales desk teams, promoting a high-performance, customer-first culture
Oversee workload allocation and coordinate field engineers to minimise delays and improve response times
Monitor SLAs, KPIs, and WIP to ensure operational targets are met
Manage job cards, warranty claims, and customer disputes in line with company policies
Communicate effectively with workshop, field teams, and branch management
Deliver training, appraisals, and development plans for desk operatives
Analyse performance metrics and identify improvements across service and sales desks
Maintain full compliance with health, safety, and company standards
About You:
Proven experience in a service desk, sales support, or technical operations environment
Strong leadership and team supervision skills
Excellent communication, organisation, and problem-solving abilities
Confident using ERP systems and Microsoft Office
Customer-focused, with a proactive and solution-driven mindset
Apply Now:
To apply send your CV to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd on or call Rob on 07398 204832
JOB REF: 4267RCA Service Desk Team Leader ....Read more...
Type: Permanent Location: Witham, England
Start: 09/08/2025
Salary / Rate: £30000 - £35000 per annum + +pension +employee assistance program
Posted: 2025-07-09 12:56:55
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The Role
Civil Enforcement Officer - Grantham - Full-Time; 45 hours - £28,899 per annum
Do you enjoy working outside?
Would you like to have a positive impact on your local area?
Do you have a Full UK, Manual Driving Licence?
An exciting prospect has arisen for a Civil Enforcement Officer in Grantham.
Civil Enforcement Officers ensure that all drivers follow parking policies on public streets and in car parks.
They are an important part of keeping roads moving and ensuring public safety.
This opening would suit someone who:
- Enjoys working outside, think of all that fresh air and exercise!
- Will have a positive impact on your local area.
- Wants to join a reliable business and team, you will play a key role in your local area.
- Has excellent Customer Service skills and enjoy working with the public
As a Civil Enforcement Officer you will undertake patrols enforcing and advising on Parking Restrictions.
This is an important part of keeping roads moving and ensuring public safety.
So, what will you bring?
- You will have excellent customer service skills and be able to converse in a friendly and effective manner.
- You will patrol public streets and council car parks to issue Penalty Charge Notices.
- You will guide the public on rules and advise about parking provisions.
- You will report any defects to street furniture, such as signs and road markings.
- Full UK manual license is essential
APCOA offers full training and development for our successful applicants. Many of our current managers started out as Civil Enforcement Officers, so APCOA will give you the chance to kickstart your career!
At APCOA, we are always trying to think of new ways to reward our hardworking staff! Some of the benefits on offer to you are:
- £28,899 per annum
- 45 hours per week or 27 hours per week
- 20 days annual leave plus 8 Bank Holidays
We also provide, uniform, employee awards, a discount scheme and a pension scheme.
So, could you be our next Parking Enforcement Officer? If this sounds like an opening for you then apply now and one of our team will be in touch very soon!
....Read more...
Type: Permanent Location: Grantham,England
Start: 09/07/2025
Salary / Rate: £28,899 per annum
Posted: 2025-07-09 12:36:04
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The Role
Civil Enforcement Officer - Stevenage - Full Time; 42.5 hours per week - £28,221.70 per annum
Do you have a Full Clean UK Driving Licence? Do you enjoy working outside? Would you like to get fit while working?
An exciting opening has arisen for someone who wants to:
- Work outside, think of all that fresh air and exercise! Have a positive impact on your local area.
- Join a reliable business and team, you will play a key role in your local area.
- Work with the public and has excellent Customer Service skills.
As a Civil Enforcement Officer will undertake patrols enforcing and advising on Parking Restrictions.
Civil Enforcement Officers are the eyes and ears of the local area.
Patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines.
This is an important part of keeping our roads moving, ensuring public safety.
What will you do?:
- You will have excellent customer care skills and is able to converse in a friendly and effective manner.
- You will patrol public streets and council car parks to issue Penalty Charge Notices.
- You will guide the public on rules and advise about parking provisions.
- You will report any defects to street furniture, such as signs and road markings.
What will you bring?:
- You will bring excellent communication skills (including spoken and written English)
- Full Clean UK Driving licence
We believe that working for Apcoa is great! We are always thinking of creative ways to give more to our employees.
Here is a sample of some of the current benefits on offer to you:
- Up to 28 days holiday per annum (includes BH
- Workplace Pension
- Free Uniform
- Access to Learning & Development
- Full package with competitive holidays,
- Full training and support for career growth
- All-weather uniform.
- Employee Discount Scheme
42.5 hours per week any 5 days of 7 as per rota (Mon-Sun)
Does this sound like you? then apply now and one of our team will be in touch very soon! We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business.
With exciting projects and an atmosphere of fostering and strengthening, staff are championed in attaining their full potential.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer a exciting work atmosphere where successes are shared.
With challenging projects and an atmosphere of fostering and support.
Staff have the growth opportunities to fulfil their potential while aiming for excellence in their work. ....Read more...
Type: Permanent Location: Stevenage,England
Start: 09/07/2025
Salary / Rate: £28,221.70 per annum
Posted: 2025-07-09 12:27:05
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CUSTOMER SERVICE ADVISOR - LUXURY
DAGENHAM - HYBRID AFTER PROBATION
UPTO £30,000 + HUGE CAREER GROWTH + GREAT CULTURE
THE OPPORTUNITY:
Get Recruited are recruiting on behalf of a highly successful luxury brand who due to growth are expanding their customer experience team.
This is a dual role combining customer service and soft sales.
This is a great opportunity for someone who is confident and enjoys working within a customer-focused environment with experience within a Customer Experience, Customer Care, Customer Service Assistant, Sales Assistant, Online sales and support, Sales and Customer Service, Luxury, Retail or similar role.
THE ROLE:
Manage and resolve customer service tickets via Gorgias (email, chat, and social)
Respond promptly to queries regarding product details, sizing, orders, shipping, and returns.
Follow up on abandoned carts via email, phone and live chat.
Provide thoughtful, helpful guidance to convert interest into purchases.
Maintain deep knowledge of our product range to help customers make informed choices.
Ensure a warm, friendly and brand-appropriate tone of voice at all times.
Use Shopify to view and manage customer orders, issue refunds, track fulfillment etc.
THE PERSON:
2+ years in a customer service, customer care, or retail sales role.
Ecommerce experience preferred (especially using Shopify and/or Gorgias)
Comfortable with soft-selling and nurturing customer relationships (no targets)
A team player with a proactive, can-do attitude.
Excellent written and verbal communication.
Interest in fashion is a bonus.
Get Recruited is acting as an Employment Agency in relation to this vacancy. ....Read more...
Type: Permanent Location: Dagenham, England
Start: ASAP
Salary / Rate: £28000.00 - £30000.00 per annum + PROGRESSION & GREAT CULTURE
Posted: 2025-07-04 15:44:26
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LUXURY SALES ASSOCIATE
DAGENHAM - HYBRID AFTER PROBATION
UPTO £30,000 + HUGE CAREER GROWTH + GREAT CULTURE
THE OPPORTUNITY:
Get Recruited are recruiting on behalf of a highly successful luxury brand who due to growth are expanding their customer experience team.
This is a dual role combining customer service and soft sales.
This is a great opportunity for someone who is confident and enjoys working within a customer-focused environment with experience within a Customer Experience, Customer Care, Customer Service Assistant, Sales Assistant, Online sales and support, Sales and Customer Service, Luxury, Retail or similar role.
THE ROLE:
Manage and resolve customer service tickets via Gorgias (email, chat, and social)
Respond promptly to queries regarding product details, sizing, orders, shipping, and returns.
Follow up on abandoned carts via email, phone and live chat.
Provide thoughtful, helpful guidance to convert interest into purchases.
Maintain deep knowledge of our product range to help customers make informed choices.
Ensure a warm, friendly and brand-appropriate tone of voice at all times.
Use Shopify to view and manage customer orders, issue refunds, track fulfillment etc.
THE PERSON:
2+ years in a customer service, customer care, or retail sales role.
Ecommerce experience preferred (especially using Shopify and/or Gorgias)
Comfortable with soft-selling and nurturing customer relationships (no targets)
A team player with a proactive, can-do attitude.
Excellent written and verbal communication.
Interest in fashion is a bonus.
Get Recruited is acting as an Employment Agency in relation to this vacancy. ....Read more...
Type: Permanent Location: Dagenham, England
Start: ASAP
Salary / Rate: £28000.00 - £30000.00 per annum + PROGRESSION & GREAT CULTURE
Posted: 2025-07-04 15:42:28
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ECOMMERCE SALES ASSISTANT
DAGENHAM - HYBRID AFTER PROBATION
UPTO £30,000 + HUGE CAREER GROWTH + GREAT CULTURE
THE OPPORTUNITY:
Get Recruited are recruiting on behalf of a highly successful luxury brand who due to growth are expanding their customer experience team.
This is a dual role combining customer service and soft sales.
This is a great opportunity for someone who is confident and enjoys working within a customer-focused environment with experience within a Customer Experience, Customer Care, Customer Service Assistant, Sales Assistant, Online sales and support, Sales and Customer Service, Luxury, Retail or similar role.
THE ROLE:
Manage and resolve customer service tickets via Gorgias (email, chat, and social)
Respond promptly to queries regarding product details, sizing, orders, shipping, and returns.
Follow up on abandoned carts via email, phone and live chat.
Provide thoughtful, helpful guidance to convert interest into purchases.
Maintain deep knowledge of our product range to help customers make informed choices.
Ensure a warm, friendly and brand-appropriate tone of voice at all times.
Use Shopify to view and manage customer orders, issue refunds, track fulfillment etc.
THE PERSON:
2+ years in a customer service, customer care, or retail sales role.
Ecommerce experience preferred (especially using Shopify and/or Gorgias)
Comfortable with soft-selling and nurturing customer relationships (no targets)
A team player with a proactive, can-do attitude.
Excellent written and verbal communication.
Interest in fashion is a bonus.
Get Recruited is acting as an Employment Agency in relation to this vacancy. ....Read more...
Type: Permanent Location: Dagenham, England
Start: ASAP
Salary / Rate: £28000.00 - £30000.00 per annum + PROGRESSION & GREAT CULTURE
Posted: 2025-07-04 15:39:22
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CUSTOMER CARE EXECUTIVE
DAGENHAM - HYBRID AFTER PROBATION
UPTO £30,000 + HUGE CAREER GROWTH + GREAT CULTURE
THE OPPORTUNITY:
Get Recruited are recruiting on behalf of a highly successful luxury brand who due to growth are expanding their customer experience team.
This is a dual role combining customer service and soft sales.
This is a great opportunity for someone who is confident and enjoys working within a customer-focused environment with experience within a Customer Experience, Customer Care, Customer Service Assistant, Sales Assistant, Online sales and support, Sales and Customer Service, Luxury, Retail or similar role.
THE ROLE:
Manage and resolve customer service tickets via Gorgias (email, chat, and social)
Respond promptly to queries regarding product details, sizing, orders, shipping, and returns.
Follow up on abandoned carts via email, phone and live chat.
Provide thoughtful, helpful guidance to convert interest into purchases.
Maintain deep knowledge of our product range to help customers make informed choices.
Ensure a warm, friendly and brand-appropriate tone of voice at all times.
Use Shopify to view and manage customer orders, issue refunds, track fulfillment etc.
THE PERSON:
2+ years in a customer service, customer care, or retail sales role.
Ecommerce experience preferred (especially using Shopify and/or Gorgias)
Comfortable with soft-selling and nurturing customer relationships (no targets)
A team player with a proactive, can-do attitude.
Excellent written and verbal communication.
Interest in fashion is a bonus.
Get Recruited is acting as an Employment Agency in relation to this vacancy. ....Read more...
Type: Permanent Location: Dagenham, England
Start: ASAP
Salary / Rate: £28000.00 - £30000.00 per annum + PROGRESSION & GREAT CULTURE
Posted: 2025-07-04 15:38:02
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Service Desk Team Leader - Aftermarket
We're looking for a driven and hands-on Service Desk Team Leader to play a key role in leading our Service and Sales Desk operations within a fast-paced, customer-focused environment.
As a Service Desk Team Leader, you'll be at the heart of our support function—managing workloads, streamlining processes, and delivering outstanding service.
This is a dynamic and high-impact position, perfect for a motivated person ready to take ownership of performance, coach a growing team, and ensure seamless communication between field engineers, the workshop, and customers.
As a Service Desk Team Leader, you'll implement best practices, improve response times, and champion service excellence from the front line.
You'll be the go-to person for operational efficiency, dispute resolution, and team development—helping us raise the bar across our service and sales functions.
If you're an experienced Service Desk Team Leader who thrives in a leadership role and is passionate about customer satisfaction, continuous improvement, and driving results—this is the opportunity for you.
Location - Witham, Chelmsford, Braintree, Colchester
Salary - Up to £32K - Pension - 25 days Annual Leave (plus BH 32 days total) - Employee Assistance Program - Free Parking - Life Assurance - Mon to Fri NO Weekends
Key Responsibilities:
Lead and support service and sales desk teams, promoting a high-performance, customer-first culture
Oversee workload allocation and coordinate field engineers to minimise delays and improve response times
Monitor SLAs, KPIs, and WIP to ensure operational targets are met
Manage job cards, warranty claims, and customer disputes in line with company policies
Communicate effectively with workshop, field teams, and branch management
Deliver training, appraisals, and development plans for desk operatives
Analyse performance metrics and identify improvements across service and sales desks
Maintain full compliance with health, safety, and company standards
About You:
Proven experience in a service desk, sales support, or technical operations environment
Strong leadership and team supervision skills
Excellent communication, organisation, and problem-solving abilities
Confident using ERP systems and Microsoft Office
Customer-focused, with a proactive and solution-driven mindset
Apply Now:
To apply send your CV to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd on or call Rob on 07398 204832
JOB REF: 4267RC Service Desk Team Leader ....Read more...
Type: Permanent Location: Chelmsford, England
Start: 04/08/2025
Salary / Rate: £30000 - £35000 per annum + +pension +employee assistance program
Posted: 2025-07-04 12:00:03
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Sales Operations ExecutiveLocation: Wilmslow, Cheshire (Hybrid)Working Hours: 8:30 am - 5:00 pm
We are Citation.
We are far from your average service provider.
Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine.
We have been proudly delivering valuable HR and Health and Safety services to SMEs across the UK for over 20 years.
Passionate about service, we're on a mission to revolutionise our colleagues' and clients' experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.
The Citation Group is looking for a detail-oriented and proactive Sales Operations Executive to join our fast-paced and growing Contact Centre team.
This is a fantastic opportunity to play a key role in supporting our internal finance operations as we continue our exciting international growth journey.
We're looking for someone with excellent organisational skills and a collaborative approach to working across teams.
If you thrive in a dynamic environment and enjoy being part of a business that makes a real impact, we'd love to hear from you.
The role:, Review recorded customer calls to assess the quality of appointments booked, ensuring they meet business standards and criteria., Share selected call recordings with colleagues to support training, feedback, and continuous improvement initiatives., Manage the administration and allocation of inbound leads to the appropriate teams or individuals., Answer inbound customer calls, providing a professional and helpful first point of contact., Handle appointment cancellations efficiently, updating systems and communicating changes as needed.
Requirements:About you:, Confident and proactive, with a positive, can-do attitude., Quick to pick up the phone and handle challenges head-on., Strong listener with great attention to detail., Eager to learn and excel., Sales or contact centre background is a bonus., Organised, reliable, and comfortable with admin tasks., Understands the value of great customer service., A team player who communicates clearly and works well with others.
Why join us?If you're looking for your next opportunity to grow, have an eye for detail, and enjoy being the person who keeps things on track behind the scenes - this could be the perfect role for you!
As our new Call Quality & Support Administrator, you'll join a vibrant, fast-paced team that values collaboration, energy, and great conversations.
In this role, you'll help ensure our appointments meet high standards, support lead management, and keep daily operations running smoothly.
In return, you'll get full training, ongoing support, and access to great benefits as part of the Citation Group.
Whether you're taking your first step into a quality or admin role, or building on experience in a sales or customer service environment, this is a brilliant place to learn, grow, and make a real impact.
Here's a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday: We're talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home.
Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
Birthday Bliss: Your birthday isn't just another day on the calendar; it's YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we've got something special for you, too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We're all about supporting our Citation family, and that includes expectant parents.
Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority.
That's why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Why not come and join our growing team now?
Hit Apply now to forward your CV. ....Read more...
Type: Permanent Location: Wilmslow, England
Start: ASAP
Posted: 2025-07-03 17:39:20
-
Service Desk Team Leader - Aftermarket
We're looking for a driven and hands-on Service Desk Team Leader to play a key role in leading our Service and Sales Desk operations within a fast-paced, customer-focused environment.
As a Service Desk Team Leader, you'll be at the heart of our support function—managing workloads, streamlining processes, and delivering outstanding service.
This is a dynamic and high-impact position, perfect for a motivated person ready to take ownership of performance, coach a growing team, and ensure seamless communication between field engineers, the workshop, and customers.
As a Service Desk Team Leader, you'll implement best practices, improve response times, and champion service excellence from the front line.
You'll be the go-to person for operational efficiency, dispute resolution, and team development—helping us raise the bar across our service and sales functions.
If you're an experienced Service Desk Team Leader who thrives in a leadership role and is passionate about customer satisfaction, continuous improvement, and driving results—this is the opportunity for you.
Location - Witham, Chelmsford, Braintree, Colchester
Salary - Up to £32K - Pension - 25 days Annual Leave (plus BH 32 days total) - Employee Assistance Program - Free Parking - Life Assurance - Mon to Fri NO Weekends
Key Responsibilities:
Lead and support service and sales desk teams, promoting a high-performance, customer-first culture
Oversee workload allocation and coordinate field engineers to minimise delays and improve response times
Monitor SLAs, KPIs, and WIP to ensure operational targets are met
Manage job cards, warranty claims, and customer disputes in line with company policies
Communicate effectively with workshop, field teams, and branch management
Deliver training, appraisals, and development plans for desk operatives
Analyse performance metrics and identify improvements across service and sales desks
Maintain full compliance with health, safety, and company standards
About You:
Proven experience in a service desk, sales support, or technical operations environment
Strong leadership and team supervision skills
Excellent communication, organisation, and problem-solving abilities
Confident using ERP systems and Microsoft Office
Customer-focused, with a proactive and solution-driven mindset
Apply Now:
To apply send your CV to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd on or call Rob on 07398 204832
JOB REF: 4267RC Service Desk Team Leader ....Read more...
Type: Permanent Location: Witham, England
Start: 03/08/2025
Salary / Rate: £30000 - £35000 per annum + +pension +employee assistance program
Posted: 2025-07-03 09:53:22
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Customer Service Advisor
Location: Bournemouth
Hours: 8am 5pm, Monday Friday
Salary: £27,000 - £29,000 per annum
Onsite parking
Were seeking a friendly, detail-oriented, and professional Customer Service Representative to join our client on a permanent basis.
The ideal candidate will be the first point of contact for our customers and will play a key role in providing high-quality service, resolving inquiries, and ensuring overall customer satisfaction.
Key Responsibilities:
- Respond promptly and professionally to customer enquiries via phone and email
- Provide accurate information regarding products, services, and orders
- Resolve customer complaints and issues efficiently
- Document customer interactions and maintain accurate records in the CRM system
- Direct customer calls to the correct department
- Escalate complex cases to appropriate teams when necessary
- Follow up with customers to ensure satisfaction
Requirements:
- Excellent verbal and written communication skills
- Strong problem-solving skills and attention to detail
- Ability to multitask, prioritise, and manage time effectively
- Empathy, patience, and a customer-first attitude
For more information, or to apply please send an updated cv to shannon@holtrecruitmentgroup.com or APPLY NOW! ....Read more...
Type: Permanent Location: Bournemouth,England
Start: 02/07/2025
Salary / Rate: £27000 - £29000 per annum
Posted: 2025-07-02 15:36:05
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We are currently seeking an experienced Customer Service Team Leader to drive excellence across the customer support, order management, and logistics functions.
The company are a leading chemical manufacturer, dedicated to delivering high-quality products and outstanding service to their customers!
Role Overview:
The Customer Service Team Leader will play a key role in managing day-to-day customer service operations while leading and developing a team of customer service professionals.
Working within a chemical manufacturing environment, the Customer Service Team Leader will be responsible for ensuring efficient order processing, seamless coordination with sales and logistics, and a consistently high level of customer satisfaction.
Key Responsibilities:
As the Customer Service Team Leader , you will lead, motivate, and support the customer service team to ensure timely and accurate order processing from receipt through to delivery.
Act as the first point of escalation for customer issues, driving swift and effective resolutions.
Work closely with Regional and Area Sales Managers to develop customer demand plans for all bulk tanker customers to enable proactive scheduling of bulk deliveries.
Collaborate with internal teams including sales, production, and logistics to deliver exceptional service and meet customer expectations.
Processing of sales, transfer, call-off, return and uplift orders in a timely manner to meet the requirements of the external customer, purchasing department, production planning department and logistics.
Maintain and update clear customer records on a customer database/CRM and provide accurate information to both customers and colleagues.
Liaise with the Engineering team to coordinate installations or repairs to engineering solutions.
The Customer Service Team Leader will also play a key role in process improvement initiatives and team development to ensure high quality service delivery.
Key Requirements:
Proven experience as a Customer Service Team Leader or in a similar leadership role within customer service, order management, or sales administration.
Strong background in customer service within a chemical, construction or industrial manufacturing environment.
Solid understanding of order processing, logistics, and supply chain coordination.
Exceptional communication, leadership, and problem-solving skills.
If you have the skills and experience required for the role of Customer Service Team Leader , please click on the link below to apply directly. ....Read more...
Type: Permanent Location: Bradford, England
Start: ASAP
Salary / Rate: £35000.00 - £40000.00 per annum + DOE
Posted: 2025-07-02 11:31:52
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Customer Service Advisor
Location Poole
Salary up to £30,000 per annum DOE
Hours: 8am 5pm, Monday Friday
FREE onsite parking
We're looking for a friendly and confident Customer Service Advisor to join our client on a permanent basis.
Youll be the main point of contact for customers calling in, and redirecting them to the correct department.
Youll need great communication skills, a calm and professional manner, and the ability to work efficiently in a fast-paced environment.
Duties:
- Manage incoming and outbound calls to customers and internal teams
- Deal with customer issues from start to finish
- Oversee customer accounts, providing ongoing support
- Generate precise quotes and efficiently process orders to meet customer needs
- Address and resolve customer complaints promptly, adhering to company protocols
- Delivering updates to customers to ensure they are updated
- Support the growth of the team by training and mentoring new colleagues
- Participate in improvement projects, offering suggestions to elevate the overall customer experience
Skills:
- Customer service experience is essential
- Excellent verbal and written communication
- SAP experience would be desirable but not essential
- Proficient with Microsoft Office
- Strong attention to detail and organisational skills
To apply, please send an updated cv to shannon@holtrecruitmentgroup.com or apply now! ....Read more...
Type: Permanent Location: Poole,England
Start: 30/06/2025
Salary / Rate: £28000 - £30000 per annum
Posted: 2025-06-30 16:39:04
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Ready to be part of something exciting? We're on the hunt for a dynamic Customer and Partner Services Coordinator to join our fast-growing operations team in the vibrant world of hospitality and leisure.
If you're a confident communicator, tech-savvy multitasker, and thrive in a fast-paced environment, this could be your next big adventure.
As we continue expanding across the globe, we need proactive problem-solvers who love working with people and making things happen.
Sound like you? Keep reading, this could be the opportunity that takes your career to the next level.You'll need to be confident, proactive, tech-savvy, organised, and a great communicator.
Ideally, you'll have at least 12 months' experience in client-facing roles, and any background in hospitality, events, or customer support would be a big bonus.
An interest in digital marketing, tech, or design would also go down a treat - we're a creative and tech-led business with a focus on incredible guest experiences and industry-leading client support .Although the role is primarily home-based, there may be times where you'll need to provide on-site technical support, so a bit of flexibility for site visits is important.A day in the life..
Entering and maintaining partner info in our CRMManaging paper and ink stock levels at partner venuesPartner onboarding (CRM setup, contract management, etc.)Analysing reports/results and acting on findings, coordinating with staff and clientsDelivering top-notch, friendly tech support via email, phone, and support deskProactively resolving issues with help from our engineering & tech teamsProducing accurate reports and invoices on timeBooking and planning photobooth setups for corporate events/functionsSupporting credit control activities when neededLiaising with Management Teams and providing supportDispatching equipment to venuesParticipating in team meetings and driving actions/projects forwardOnsite technical support
Your toolkit will include
Enjoy working as part of a team in a fast-paced settingAbility to communicate with customers, partners and venue staff at all levelsGood IT skills including MS Word, Excel and Outlook as you will be responsible creating contracts, emailing partners and amending excel spreadsheets.Good literacy and numeracy skills as you will be producing reports and documents.Work under pressure and to be able to determine and organise priorities, with minimal supervision.No prior knowledge of photobooths is required as we are such a niche industry however some experience of working in the hospitality industry (bar work/events) would be an advantage Business Level knowledge of a European language would be amazing!
What to expectThis position includes evening and weekend work.
We're looking for enthusiastic people who can spend up to three weeks in Newcastle for initial hands-on training.
After that, you'll be expected to spend 1-2 days per month at our Gosforth HQ.
This helps keep you connected to the wider team, supports ongoing training, and keeps you close to our R&D hub, where we test new ideas, build cool stuff, and share what's next.We don't just offer a job, we offer a chance to grow, learn, and be part of something exciting.
You'll get a competitive salary, flexible working options, and the chance to work with a passionate, supportive team.
Plus, plenty of opportunities for training and development to help you level up your skills.
Oh, and the usual perks like holiday allowance, pension, health schemes, plus the chance to be at the forefront of innovation in a fast-moving industry. ....Read more...
Type: Permanent Location: Manchester, Greater Manchester, England
Start: ASAP
Duration: Permanent
Salary / Rate: £28k per year
Posted: 2025-06-27 16:51:50
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Customer Service & Sales Advisor – Mandarin SpeakingLocation: Chelmsford, EssexJob Type: Full TimeSalary: £24,000/annum + Uncapped CommissionOverview: International Property Media runs the International Property Awards – the world’s largest programme recognising excellence in the property industry.
We have been operating for over 30 years from our offices in Chelmsford, Essex.Each year we receive thousands of Awards entries from hundreds of countries across the globe.The Customer Service & Sales role is to build a good rapport with clients who have entered our property awards, with a particular focus on Mandarin-speaking clients.
The aim is to retain these clients, build their confidence in our brand and services, and ensure receipt of their entry portfolio within the deadline.
This position will also involve introducing clients to our wider product range and encouraging further engagement where appropriate.At International Property Media, we continuously strive towards creating an exciting, innovative, collaborative and welcoming culture where everyone’s input is valued.
We believe that an open and diverse culture is the key to continuous improvement and personal development, providing everyone with the tools to reach their full potential.
We are now looking for proactive individuals who can embrace our work culture and core values, whilst providing a key role to help our company achieve its long-term goals.Responsibilities & Duties:
Provide guidance and support for clients in compiling and supplying their Awards entries.Introduce existing clients to additional products and up-sell where appropriate.Chase clients for their entries and payments.Support the Customer Services department in general.Communicate clearly and confidently in both Mandarin and English, primarily via telephone and email.
Requirements:
Fluency in both spoken and written Mandarin and English.Strong telephone manner.Prior experience in customer services and sales.Good organisational and planning skills.Some flexibility is required with working hours to accommodate different time zones.Additional language skills are beneficial but not essential.
The role carries additional commission based on application of a soft sales strategy for upgrading and selling some of our other products.The role is based in our Chelmsford office, with the majority of client communication by telephone and email.Salary and Benefits:
£24,000 per annumUncapped commissionsFree on-site parking28-day annual leaveWalking distance to Chelmsford town centre and travel servicesPension ....Read more...
Type: Permanent Location: Chelmsford
Start: ASAP
Duration: Permanent
Salary / Rate: £24,000/annum + Uncapped Commission
Posted: 2025-06-23 15:51:26
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Temporary Customer Service Advisor - Join a Growing, Supportive Team!
Location: Edenbridge
Contract: Temporary - 2 months (with potential extension)
Hours: Monday to Friday, 8:30 am - 5:00 pm
Are you a proactive and customer-focused individual with experience in B2B customer service or sales support? We're looking for a Temporary Customer Service Advisor to join a dynamic and friendly team within a well-established and growing company.
This is a fantastic opportunity to be part of a collaborative environment where your organisational skills and attention to detail will be highly valued.
What You'll Be Doing
- In this varied and fast-paced role, you'll play a key part in supporting customers and internal teams by ensuring a smooth end-to-end service process
- Handle customer enquiries efficiently, working closely with the Sales and Engineering teams to ensure timely responses and solutions.
- Prepare quotations using the Global Pricing System and calculate customer pricing for products and services.
- Process purchase orders, input data into the ERP system, and send order confirmations.
- Gather and verify key customer documentation (such as End Use statements) to support contract reviews.
- Liaise with the Planning Department to coordinate and maintain accurate delivery schedules.
- Raise purchase orders as needed and ensure timely communication of delivery updates.
- Log customer feedback and help drive continuous improvement.
- Support the resolution of customer complaints in coordination with relevant departments.
- Manage incoming calls with professionalism and ensure smooth communication across departments.
- Attend weekly production meetings and keep stakeholders informed of shipping updates.
- Take on additional tasks as required by management - every day is different!
Who We're Looking For
- You're a confident, adaptable, and detail-oriented individual with strong communication skills and a passion for great service.
Essential skills & experience:
- Previous experience in a customer service or sales administration role, ideally in a manufacturing or engineering environment
- Confident communicator, both written and verbal, at all levels
- Working knowledge of ERP and/or CRM systems
- Comfortable with technical product information (ability to understand catalogues and simple drawings)
- Familiar with quality systems such as ISO9001 or AS9100
- Strong IT skills - confident with Microsoft Office (Excel, Word, PowerPoint)
- Highly organised, self-motivated, and a great team player
- Able to work independently and thrive in a fast-paced environment
Why Apply?
- Be part of a supportive, growing team in a respected business
- Gain valuable experience in a professional B2B environment
- Enjoy varied and engaging work with potential for contract extension
KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy. ....Read more...
Type: Contract Location: Edenbridge, England
Start: 10/07/2025
Salary / Rate: Up to £30000 per annum
Posted: 2025-06-23 12:46:45
