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Home Moves Plus Officer Location: Taunton and Wellington (Hybrid Working) Contract: Temporary until 31st May 2024 (Potential for Extension) Salary: Grade 13 Rates: £17.71 PAYE / £21.00 LTD Reporting to: Lettings Manager About the Role: We are currently recruiting for a Home Moves Plus Officer to join our Communities Directorate.
This role plays a key part in making better use of social housing stock by assisting tenants who are under-occupying their properties to downsize.
Through this initiative, we aim to free up essential housing for those in need while also addressing the impact of large-scale construction projects on local housing demand. If you are passionate about supporting tenants to find suitable housing solutions and want to contribute to creating sustainable communities, this role offers a fantastic opportunity to make a real difference. Key Responsibilities:
Engage with tenants, families, and support networks to identify suitable housing solutions.
Process essential documentation, including housing register applications, tenancy agreements, and grant applications.
Maintain accurate records and update the housing management system with tenancy changes.
Assess eligibility for grants and financial incentives, ensuring compliance with policies.
Provide regular reports on financial incentives, location data, case studies, and overall project outcomes.
Work closely with internal teams and external partners, such as housing associations, social care services, and local community organisations.
Report safeguarding concerns in line with procedures.
Support the delivery of housing objectives, including reducing temporary accommodation usage, improving mutual exchanges, and reducing overcrowding.
What We're Looking For: Essential:
GCSEs (or equivalent) including English and Mathematics.
Strong knowledge of housing management, allocations, and lettings policies.
Experience working in a housing-related role, particularly within income management or housing applications.
Proficiency in Microsoft Office and housing systems such as Homefinder, HomeSwapper, and Open Housing.
Ability to build positive relationships with tenants and key stakeholders.
Excellent communication, organisational, and problem-solving skills.
Understanding of safeguarding procedures and best practices.
Desirable:
Membership of a professional housing body (e.g.
Chartered Institute of Housing).
Experience working within a social housing organisation.
Knowledge of health and safety legislation.
Why Join Us?
Be part of a vital project that directly impacts local housing availability and tenant well-being.
Work in a supportive and collaborative environment.
Hybrid working arrangements with travel across Taunton and Wellington.
Opportunity to contribute to long-term housing strategies and service improvements.
Additional Information:
This role requires a Basic DBS check.
Occasional evening and weekend work may be required.
The role is initially funded until 31st May 2024, with potential for extension.
If you are passionate about making a difference in the housing sector and supporting tenants to find better-suited accommodation, we want to hear from you! Apply today! ....Read more...
Type: Contract Location: Taunton, England
Salary / Rate: £23.00 - £23 per hour + LTD - PAYE - £17.79
Posted: 2025-02-21 11:20:53
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Job Title - Head of Housing Management
Location - Southampton
Contract - Temporary/Fixed-Term
Hours - Full-Time
Rate - LTD: £46.39 to £49.88 per hour / PAYE: £38.28 to £41.04 per hour
Role Summary: As the Head of Housing Management, you will provide strategic and operational leadership, ensuring the delivery of high-quality housing services that meet regulatory standards and improve the lives of tenants in Southampton.
You will drive performance, lead service improvements, and foster a customer-focused culture within the Housing Management team.
Key Responsibilities:
Lead and manage Housing Management services, ensuring compliance with regulatory standards and government guidance.
Develop and implement strategic plans to improve service delivery and value for money.
Set and monitor ambitious performance targets to enhance customer satisfaction.
Champion tenant empowerment and engagement, ensuring residents' voices shape service design.
Oversee financial and resource management, ensuring cost-effective service provision.
Promote a culture of continuous improvement, high performance, and innovation.
Ensure compliance with GDPR, Health and Safety, and safeguarding regulations.
Represent and deputise for the Director of Housing as required.
Requirements:
Chartered Institute of Housing Professional Qualification Level 5 or equivalent experience.
Proven leadership experience in housing management within a large and complex organisation.
Strong knowledge of housing legislation, tenancy management, and social housing regulations.
Experience in delivering service improvements and change management.
Ability to analyse performance data and implement strategic decisions.
Excellent stakeholder engagement, negotiation, and partnership-building skills.
Commitment to diversity, customer service excellence, and workforce development.
If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call George at Service Care Solutions on 01772 208 966 or send an email to George.Westhead@servicecare.org.uk
....Read more...
Type: Contract Location: Southampton, England
Salary / Rate: £41.04 - £49.88 per hour + LTD - PAYE - £38.28 to £41.04
Posted: 2025-02-21 09:05:25
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Travelling Hotel Manager - Luxury Hospitality BusinessLocation: LondonSalary: Up to £68,000 + BonusOverall responsibility for guest's journey and the day-to-day operation of this very unique business while contributing to the overall achievement of business goals; ensuring consistent and exceptional standards of service and experience is maintained across all aspects of operations.This is an exciting opportunity for a dynamic individual with a real passion for excellence and storytelling in travel, a strong cultural awareness and an unswerving approach to maintaining high level of standards.Please note, given the unique nature of this role, the right candidate will need to be comfortable in travelling frequently. KEY RESPONSIBILITIES
Effectively manage the day to day operations to an optimum level.Working closely with the General Manager, you will be committed to achieving and exceeding all targets financial and operational, with the emphasis on forward planning and delivering an exceptional customer experience. Proactively drive Operational, HR, Cost Control, Sustainability, and Health & Safety initiatives throughout the operation to maximise profitability and ensure a safe and hospitable environment for guests and staff.Actively participating in the recruitment process and contributing to the recruitment decisions ensuring the right people are hired into the business to deliver results.Following company control procedures in accordance with the internal audit requirements.Drive and nurture adaptability in a changing business environment.
REQUIREMENTS
Minimum of 2 years experience in hotel operations at line manager level or higher (Operations manager / Deputy Manager) Knowledge of high standards with acute attention to detailThe ability to organise and plan aheadAbility to lead, multi-task and make sound decisions in a fast-paced changing environmentPractical knowledge of people management principals and procedures ....Read more...
Type: Permanent Location: London, Greater London, England
Start: ASAP
Duration: Perm
Salary / Rate: £60k - 68k per year + Bonus
Posted: 2025-02-20 15:45:58
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Are you a subject matter expert in Social Housing Asset Management, Construction & Building Safety, Sustainability &/or Carbon Reduction and Energy Efficiency? Do you have the experience necessary to act in a specialist advisor capacity? If so, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Technical Services Manager for a Business Consultancy that provides Procurement, Asset Management & Development Consultancy to social housing customers.
The main purpose of the role is to help facilitate the delivery of procurement projects for new customers and the renewal of key frameworks by providing key technical, specification, tender, and commercial advice to internal stakeholders.
Your day-to-day activities will include acting as a key conduit between internal departments in working to understand changing customer requirements; ensuring specifications are fit for purpose; providing key technical specification advice; developing an internal specification and cost library; developing a core framework specification that will meet future standards and best practice; review and improve existing documentation and standards; ensure specifications meet all relevant legislation standards; ensure pricing models are accurate; keep abreast of all key technical sector updates and developments; and act as the lad in developing and delivering a professional inhouse technical consultancy service. Must Have
Previous experience in a strategic delivery capacity within Social Housing Asset Management; Construction, Technical Services & Building Safety; and/or Sustainability, Energy Efficiency, and Decarbonisation.
Strong technical background covering building systems, construction, building regulations, compliance requirements, and/or quantity surveying.
Experience of complex building specifications and pricing models, with an understanding of market costs, cost models, cost management, value, and contract payment mechanisms.
Experience of property maintenance, decent homes, and property defects/remediation.
Excellent report writing skills, and meticulous record keeping.
Nice to Have
Procurement experience in managing OJEU or Find a Tender compliant projects in Construction or Asset Management.
An appreciation for Health & Safety, Construction, Design & Management (CDM) regulations.
Experience of technical specification development.
Experience of legal/contractual documentation, construction contracts, and/or, the legal and regulatory framework for housing maintenance.
Knowledge of residential development in the social housing sector.
Project Management.
A relevant Certification or Degree, such as one covering Social Housing, Property, Safety, Construction, RICS, IOSH, CIOB, CIAT or similar.
Office 365 application proficiency including MS Excel.
As an individual you will be an excellent communicator, adept at liaising and influencing at all levels with a variety of stakeholders.
You will also be highly analytical with a keen eye for detail, you will be able to analyse data to reach clear conclusions and write clear evidence-based reports.
You will also be a dedicated team player, reliable, forward thinking and someone who strives for excellence.
This role is home based, with a regular presence required in the office in the West Midlands - therefore a driving license is required for this post and costs will be catered for alongside a car allowance.
This is an exciting time to join the organisation and an exciting role to heavily influence the quality-of-service provision.
Interview slots are available for suitable candidates, so please apply without delay.
Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law.
All hiring decisions are made based on merit, competence, and business need.
As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'.
You have the right to object to us processing your data in this way.
For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website. ....Read more...
Type: Permanent Location: Birmingham, England
Salary / Rate: Up to £60000 per annum + car allowance
Posted: 2025-02-20 10:53:06
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Job Title - Lettings Viewing Officer Location - Staines Contract - 3 Months Hours - Full-time Salary - £18.28 LTD Role Summary: Our client is looking for a Lettings Viewing Officer to support the Homes and Communities department in letting void properties efficiently, minimising rental loss, and ensuring compliance with policies and procedures.
The role involves organising and attending property viewings, managing administrative tasks related to the re-let process, and liaising with internal and external stakeholders. Key Responsibilities:
Allocate and offer homes in line with policies, procedures, and nomination agreements.
Organize and conduct property viewings for prospective tenants.
Complete administrative tasks related to the re-let process.
Maintain accurate records of the voids process.
Work collaboratively with internal teams and external stakeholders, including Local Authorities and contractors.
Assist other Lettings Teams by covering re-let patches when needed.
Resolve customer queries in a timely and professional manner.
Requirements:
Previous experience in a customer-focused environment.
Experience working in allocations and lettings.
Knowledge of homelessness legislation and Choice-Based Lettings.
Strong organizational and communication skills.
Ability to work to deadlines and adapt to change.
Full UK driving licence and access to own vehicle.
If you are interested in this position and meet the above criteria, please send your CV now for consideration. For more information, please call George at Service Care Solutions on 01772 208 966 01772 208 966 or email George.Westhead@servicecare.org.uk. ....Read more...
Type: Contract Location: Staines, England
Salary / Rate: Up to £18.28 per hour + LTD - PAYE - £15.31
Posted: 2025-02-19 13:32:21
