District Manager  - Area Coack

Salary: Negotiable

Languages: German and English

Start: ASAP

Location: Germany (remote/travel-based initially; future office in Munich)

Are you ready to shape the growth of a new quick service restaurant brand in Germany as an Area Coach for Thuringia, Saxony, and Bavaria then look no further!

You will lead the successful launch of the first 1–2 restaurants in 2026 and then build a high-performing regional network, putting in place the operational standards, digital tools, and team culture that define our guest experience from day one.

This role combines multi‑unit QSR leadership, hands-on opening support, and strong field presence across three federal states.

Key Responsibilities

Restaurant Openings

• Lead the opening of the first 1–2 restaurants in 2026, from site handover to first day of trade, ensuring they are operationally ready and compliant with all brand and QSR standards.
• Support all pre-opening activities: recruitment, training, process setup, and on-site readiness checks.

Finance & P&L Ownership

• Take full P&L responsibility for restaurants during the opening and early ramp-up phase.
• Monitor and control operating costs, labour, and food cost to achieve planned profitability targets.
• Contribute to opening budgets and the first months’ operating budgets, adjusting plans based on performance and traffic trends.
• Optimise staffing levels and shift patterns in line with German labour law while maintaining service quality and speed.

Team Leadership & Standards

• Recruit, train, and coach the initial restaurant teams (cashiers, cooks, cleaning staff), building strong bench strength for future Restaurant Managers.
• Set and enforce standards for service, hygiene, safety, and guest interaction, creating a consistent “area way of working” across all restaurants.
• Provide regular in‑person coaching in restaurants, giving feedback on operations, leadership, and guest experience.

External Stakeholder Management

• Act as primary operational contact for the brand owner in Germany on standards, audits, and operational programmes.
• Work with trade unions, health and safety authorities, and local government bodies where required.
• Prepare restaurants for inspections and audits by regulatory and supervisory authorities, ensuring full compliance.

Operational Support & Performance

• Spend time weekly in restaurants across the area to provide hands-on support, verify execution, and model expected behaviours.
• Track and analyse key performance indicators (service speed, order accuracy, guest satisfaction, cleanliness, labour and food cost, compliance) and drive corrective action plans with restaurant leadership.
• Implement and embed digital tools for restaurant management and reporting, ensuring usage is compliant with GDPR and internal policies.

Contractors & Opening Readiness

• Coordinate with construction, equipment, cleaning, and service providers to ensure restaurants are fully ready at handover.
• Validate completion and functionality of key systems and works, escalating issues and driving resolution before opening.

Requirements

• Fluent German (C1/C2) for effective communication with unions, authorities, landlords, and teams; good English is an advantage.
• Minimum 2 years’ experience in restaurants or retail (e.g.
  
  Restaurant Manager, Multi‑Unit Supervisor, Trainer, or similar field operations role), ideally in QSR or fast casual.
• Solid understanding of basic P&L drivers (sales, labour, food cost, controllables) and operational KPIs.
• Knowledge of German labour law and H&S regulations is a plus.
• Strong leadership, coaching, and communication skills, with a track record of building engaged, high‑performing frontline teams.
• High willingness to travel (30–50% of working time) across Thuringia, Saxony, and Bavaria; comfortable working in a remote/travel‑based setup.
• Higher education is preferred but not mandatory; hands-on operational experience and results are highly valued.