General Manager

Salary: €60.000 - NEGOTIABLE

Languages: German and English

Start: ASAP

My client is opening a brand-new fast-casual restaurant in the Ruhr Area in December 2026 and are looking for an enthusiastic, commercially minded General Manager to lead the site from pre-opening through to full operational success.

You will run the restaurant day to day, recruit and develop a high-performing team, and act as a genuine host for our guests while delivering strong business results and supporting our broader German and European growth strategy.

Key Responsibilities

• Lead all daily restaurant operations on the floor, working shoulder to shoulder with the team to deliver outstanding food, service, and hospitality.
• Recruit, select, and onboard top talent; build effective schedules and resource plans aligned with sales patterns and labour budgets.
• Train, coach, and develop team members, ensuring successful induction, clear goals, ongoing feedback, and visible succession planning for future leaders.
• Create and maintain a culture of warm, genuine hospitality, acting as a visible host in the restaurant and ensuring every guest enjoys an exceptional experience.
• Ensure the restaurant meets 100% of cleanliness, food safety, and hygiene standards during all internal and external inspections.
• Take full ownership of the restaurant P&L, driving sales growth, managing COGS and labour, and delivering profitable results in line with targets.
• Implement brand standards consistently in product quality, service, speed, and restaurant atmosphere, and act as a role model for these behaviours.
• Analyse operational and financial performance (sales, labour, COGS, guest feedback, audits) and implement action plans to improve results.
• Represent the brand positively with guests, employees, and local stakeholders, building loyalty, engagement, and a strong reputation in the local market.
• Report directly to the European Operations Director, providing regular updates on performance, people development, and operational initiatives.

Candidate Profile

• Proven experience as a Restaurant General Manager or similar leadership role in fast-casual, QSR, or high-volume restaurant environments.
• Strong people leadership skills with a track record of hiring, training, and developing teams in a hands-on setting.
• Solid commercial acumen with experience managing a full P&L, including sales, COGS, labour, and controllable expenses.
• Passion for guest service and hospitality, with the ability to set the tone on the floor and create a welcoming, energetic environment.
• Deep commitment to food safety, cleanliness, and operational standards.
• Comfortable working in a growth and expansion context, with a proactive, entrepreneurial mindset and high personal accountability.